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The Constance by the Lenox Collection

3.5 star property

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Photo gallery for The Constance by the Lenox Collection

Front of property
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Interior
Front of property
Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn) | Free WiFi, bed sheets

Reviews

8.4 out of 10
Very good

Popular amenities

  • Gym
  • Housekeeping
  • Pet-friendly
  • Air conditioning
  • Parking included

Explore the area

View in a map
11 Old Stockbridge Road, P.O.Box 1717, Lenox, MA, 01240-1717
  • Ventfort Hall Mansion and Gilded Age Museum
    ‪8 min walk‬
  • Tanglewood Music Center
    ‪3 min drive‬
  • The Mount
    ‪3 min drive‬
  • Pittsfield, MA (PSF-Pittsfield Municipal)
    ‪13 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Deluxe Room, 1 King Bed (Whitlock Inn)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, 2 Double Beds (Whitlock Inn)

Free WiFi, bed sheets

Double Room, 2 Double Beds (Whitlock Inn)

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room,1 Queen Bed(Constance Inn)

Shower, designer toiletries, hair dryer, towels

Standard Room,1 Queen Bed(Constance Inn)

7.6 out of 10
Good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Room, 1 King Bed (Whitlock Inn)

8.0 out of 10
Very good
(1 review)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Whitlock Inn)

Free WiFi, bed sheets

Standard Room, 2 Double Beds (Whitlock Inn)

8.8 out of 10
Excellent
(6 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Standard Room, 1 King Bed (Whitlock Inn)

8.0 out of 10
Very good
(6 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed (Whitlock Inn)

Standard Room, 1 Queen Bed (Whitlock Inn) | Free WiFi, bed sheets

Standard Room, 1 Queen Bed (Whitlock Inn)

8.0 out of 10
Very good
(3 reviews)
  • 17 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King bed (Constance Inn)

Deluxe Room, 1 King bed (Constance Inn) | Free WiFi, bed sheets

Deluxe Room, 1 King bed (Constance Inn)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Constance Inn)

Shower, designer toiletries, hair dryer, towels

Room, 1 Queen Bed (Constance Inn)

10.0 out of 10
Exceptional
(5 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room,1 King Bed (Constance Inn)

Free WiFi, bed sheets

Standard Room,1 King Bed (Constance Inn)

9.0 out of 10
Wonderful
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed (Whitlock Cozy Queen)

Room, 1 Queen Bed (Whitlock Cozy Queen) | Free WiFi, bed sheets

Room, 1 Queen Bed (Whitlock Cozy Queen)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn) | Free WiFi, bed sheets

Deluxe Suite, 1 King Bed with Sofa bed (Whitlock Inn)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Queen Bed (Dewey Carriage House)

Room, 1 Queen Bed (Dewey Carriage House) | Free WiFi, bed sheets

Room, 1 Queen Bed (Dewey Carriage House)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn) | Free WiFi, bed sheets

Suite, 1 King Bed with Sofa bed (Dewey Carriage House Inn)

  • 39 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds (Constance Inn)

Suite, 2 Queen Beds (Constance Inn) | Free WiFi, bed sheets

Suite, 2 Queen Beds (Constance Inn)

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed (Constance Cozy Queen)

Room, 1 Queen Bed (Constance Cozy Queen) | Free WiFi, bed sheets

Room, 1 Queen Bed (Constance Cozy Queen)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed (Whitlock Inn)

Free WiFi, bed sheets

Deluxe Room, 1 King Bed (Whitlock Inn)

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 Queen Bed (Constance Inn)

Deluxe Room, 1 Queen Bed (Constance Inn) | Free WiFi, bed sheets

Deluxe Room, 1 Queen Bed (Constance Inn)

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

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Interior

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  • Parking included
  • Free WiFi
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includes taxes & fees
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About this property

The Constance by the Lenox Collection

Hotel with free breakfast, near Tanglewood Music Center
This smoke-free hotel features a fitness centre, coffee/tea in a common area and concierge services. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a library, express check-out and wedding services.
The Constance by the Lenox Collection offers 66 air-conditioned accommodations with complimentary bottles of water and designer toiletries. Televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lenox hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at The Constance by the Lenox Collection gets high marks from our customers. During your stay, you're just a quick walk from Lenox Library. Free WiFi in public areas, free self-parking and a gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include a concierge and wedding services
  • On-site recreation includes a gym, Pilates classes and yoga classes
  • Guests have great things to say about the location and the helpful staff
  • Steps from Lenox Library and 4 minutes on foot from The Bookstore
  • Pets welcome for a fee (restrictions apply)
Free breakfast is available daily. WiFi is free in public spaces. A fitness centre, a library, and coffee/tea in common area are also featured at The Constance by the Lenox Collection. The hotel can provide concierge services and wedding services. Self parking is free.

This 3.5-star Lenox hotel is smoke free.

Guests are served a free continental breakfast daily from 7:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Fitness classes
  • Gym
  • Library
  • Pilates classes
  • Yoga classes

Conveniences

  • Limited-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Accessibility

  • No lift
  • Thin carpet in room

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: USD 35 per pet, per night
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 35 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0005001520
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Rookwood Inn
Rookwood Inn Lenox
Rookwood Lenox
Rookwood Inn
The Constance
The Lenox Collection

The Constance by the Lenox Collection Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 282 out of 541 reviews
Rating 8 - Good. 142 out of 541 reviews
Rating 6 - Okay. 72 out of 541 reviews
Rating 4 - Poor. 32 out of 541 reviews
Rating 2 - Terrible. 13 out of 541 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Tamara

Liked: Cleanliness, staff & service
Stayed 3 nights in Jun 2025

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Quaint, comfortable but limited amenities.
Stayed 2 nights in Jun 2025

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

4/10 Poor

Barry

Travelled with partner
Disliked: Property conditions & facilities
It’s a great location but the overall quality is not great. Staff seems very limited, it’s an old home so noise from creaky floors and neighboring and upstairs room was more than ideal. Our air conditioning was not working, stopper in sink was broken. Overall dissapointing experience.
Stayed 2 nights in May 2025

8/10 Good

Beatrice

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Lovely old building. Cosy and picturesque. Wish I had know that my room was on the 3rd floor because it got hard climbing those stairs after a while. A clock in the room and some lights in the hallways would have been nice. Friendly, helpful staff. Comfortable parlor to hang out. Breakfast was minimal.
Stayed 2 nights in May 2025

10/10 Excellent

Jayne

Stayed 2 nights in May 2025

10/10 Excellent

Kimberly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Delightful Lenox Collection!

The Lenox Collection sites were elegantly & beautifully appointed & optimally located, with walkabiliry to restaurants & commerce in picturesque Lenox. Staff member, Logan, who served in multiple capacities-from check-in/out to breakfast serving, constantly went above & beyond the call of duty-& was terrific. The continental breakfast, which included fruit, Greek yogurt, granola, (my typical fare-which was comforting)-& croissants or bagels, + hard-boiled eggs, as well as juices and coffee, was tasty & nourishing. The Ass’t manager & her husband were ultra-considerate & helpful. Maybe more bathroom counter space, & a table in the bedroom would have helped with my daily routine-but my gorgeous outdoor access was divine! Thank you! ❤️
The Whitlock
The Whitlock Yard
Coming out of The Constance
Across from The Constance.
Stayed 2 nights in May 2025

8/10 Good

marina

Stayed 3 nights in May 2025

10/10 Excellent

Bruno

Stayed 1 night in May 2025

10/10 Excellent

Jared

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They went above and beyond to make sure we were comfortable and had everything we needed. Thank you Logan Elisabeth and Niki!
Stayed 9 nights in May 2025

8/10 Good

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This property was an older home that was very well kept. The rooms had been renovated and all of the services were good. We arrived late but they had everything set up for us leaving doors and rooms open for us. The other property served a continental breakfast in the morning which was conveniently located near-by.
Stayed 1 night in May 2025

10/10 Excellent

Steve

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Location & nice experience

Was greeted upon arrival by a friendly front desk employee. Room was very nice. Had everything we needed. Comfortable bed. Nice bathroom. At breakfast we were greeted with a warm welcome and the food was fresh and well attended to. Friendly young man was working very hard to make sure we had everything we needed. Excellent job. (I think his name was Logan?)
Stayed 1 night in May 2025

8/10 Good

Amanda

Stayed 2 nights in May 2025

4/10 Poor

Timothy

Disliked: Cleanliness, property conditions & facilities
Needs updating … room was slightly musty with a view of stairs and a walkway … very uninspiring… if you plan on not spending anytime in your room other then to sleep then fine. Check in person was surely and unfriendly and very much resentful that I booked on Expedia
Stayed 3 nights in May 2025

10/10 Excellent

SHAOYU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This was our second stay at The Constance. We absolutely love it! The staff is friendly and helpful, the property is beautiful and comfortable, the continental breakfast is just enough, with plenty of choices, and the location can't be beat! Can't wait to visit Lenox again!
Stayed 1 night in May 2025

10/10 Excellent

Joan

Stayed 1 night in May 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was incredibly nice & helpful, and the stay was very comfortable. We’d definitely stay there again.
Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly enjoyed my stay there and do it again whenever I’m in town
Stayed 1 night in May 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time visit but will return. Charming property, helpful staff and great location and breakfast!
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We highly recommend this place to stay. Absolutely wonderful experience. ❤️
Stayed 1 night in May 2025

8/10 Good

Lynn

Liked: Staff & service
I really liked staying at the Constance. The staff was responsive and friendly. The room on the third floor was quaint and comfortable. The building is attractive and clean. It’s in a great location, close to Tanglewood and Kripalu. The continental breakfast was very nice with hard boiled eggs, toast, fruit, yogurt ect. There is a few snacks out for when when you first arrive. I hope to come back.
Stayed 1 night in May 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All ok
Stayed 1 night in May 2025