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Dear Lisbon – Bordalo Palace Chiado

4.0 star property
VIP Access

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Photo gallery for Dear Lisbon – Bordalo Palace Chiado

Exterior
City Room | Minibar, in-room safe, blackout curtains, soundproofing
Interior entrance
Interior entrance
Property entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
LARGO RAFAEL BORDALO PINHEIRO , 31, Lisbon, 1200-108
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Place, Rossio Square
    ‪5 min walk‬
  • Place, Avenida da Liberdade
    ‪7 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Junior Suite (Premium)

Junior Suite (Premium) | Minibar, in-room safe, blackout curtains, soundproofing

Junior Suite (Premium)

9.8 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, blackout curtains, soundproofing

Deluxe Suite

10.0 out of 10
Exceptional
(15 reviews)
  • 40 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for City Room

City Room | Minibar, in-room safe, blackout curtains, soundproofing

City Room

9.0 out of 10
Wonderful
(2 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

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About this property

Dear Lisbon – Bordalo Palace Chiado

Bed & breakfast with free breakfast, steps from Santa Justa Elevator
This smoke-free bed & breakfast features concierge services, a library and tour/ticket assistance. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a front desk safe.
Dear Lisbon – Bordalo Palace Chiado offers 9 accommodations with minibars and a safe. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This Lisbon bed & breakfast provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Dear Lisbon – Bordalo Palace Chiado, you're just a quick walk from Rossio Square. Enjoy features like free breakfast and free WiFi in public areas, plus concierge services.
  • Free buffet breakfast served daily
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Santa Justa Elevator and 5 minutes on foot from Rossio Square
Free breakfast is available daily. WiFi is free in public spaces. A library, a terrace, and tour/ticket assistance are also featured at Dear Lisbon – Bordalo Palace Chiado.

This 4-star Lisbon bed & breakfast is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM

Things to do

  • Library

Family friendly

  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 8:00 AM - 5:00 PM
Guests must contact the property in advance for check-in instructions and an access code; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
The front desk at this property is open daily from 8:00 AM - 5:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Dear Lisbon Bordalo Palace Chiado B&B Lisbon
Dear Lisbon Bordalo Palace Chiado B&B
Dear Lisbon Bordalo Palace Chiado Lisbon
Dear Lisbon Bordalo Palace Chiado B&B Lisbon
Lisbon Dear Lisbon – Bordalo Palace Chiado Bed & breakfast
Dear Lisbon Bordalo Palace Chiado B&B
Dear Lisbon Bordalo Palace Chiado Lisbon
Dear Lisbon Bordalo Palace Chiado
Bed & breakfast Dear Lisbon – Bordalo Palace Chiado Lisbon
Bed & breakfast Dear Lisbon – Bordalo Palace Chiado
Dear Lisbon – Bordalo Palace Chiado Lisbon
Dear Lisbon Bordalo Chiado B&b
Dear Lisbon – Bordalo Chiado
Dear Lisbon – Bordalo Palace Chiado Lisbon
Dear Lisbon – Bordalo Palace Chiado Bed & breakfast
Dear Lisbon – Bordalo Palace Chiado Bed & breakfast Lisbon

Reviews

Dear Lisbon – Bordalo Palace Chiado Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 199 out of 253 reviews
Rating 8 - Good. 40 out of 253 reviews
Rating 6 - Okay. 12 out of 253 reviews
Rating 4 - Poor. 1 out of 253 reviews
Rating 2 - Terrible. 1 out of 253 reviews

Reviews

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing stay!

The stay was truly incredible. The room was huge - it felt like we had a whole apartment in the middle of Lisbon! We would absolutely stay here again when we return.
Stayed 3 nights in Jun 2025

10/10 Excellent

carrie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Very nice hotel in nice area. Worked well for us 1 night before flying back home. Easy to get to everything. Hotel staff very helpful to show us how to get around and where to go. Would stay again. Was also nice huge rooms previously an old palace
Stayed 1 night in Jun 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is in an excellent location. It is so central and close to so many tourist attractions. The room is clean and charming, also well sound proof. Even though there is a square outside with lots bars and restaurants, I couldn’t hear the noise much. The staff were so friendly and helpful, providing lots of local know how. When I needed to leave early in the morning for a side tour and would miss the breakfast, a staff prepared a mini-breakfast for me for next morning.
Stayed 4 nights in May 2025

10/10 Excellent

Lorie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was beautiful. I wanted to stay in a location that gave me the Portugal ambience and it did!!!
Stayed 2 nights in Apr 2025

8/10 Good

Rhonda Joao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay two days

Breakfast was good just need to refill sooner always waiting for restock
Stayed 3 nights in Apr 2025

10/10 Excellent

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities are unbelievable and the staff could not be more helpful! The breakfast was wonderful! You will not be disappointed!
Stayed 5 nights in May 2025

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was in the heart of Lisbon with great restaurants. Close to the Old Town with easy access to the New Town. It us an older building that has been well renovated. Grat high ceilings and original shutters and doors. Staff were exceptional. Breakfast was superb with a broad choice of options.
Stayed 5 nights in May 2025

8/10 Good

Philip R.

Travelled with partner
Liked: Cleanliness
Great location. Near restaurants and elevators to lower Lisbon.
Stayed 3 nights in Apr 2025

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities

Great location and staff, poor room

This is what we loved about the hotel: The location is excellent. The staff is very friendly. The breakfast each morning was delicious. The shower and water pressure were good. The size of the room was ample and the decor was beautiful. This is what could use improvement: The room (red room) looked beautiful and was isolated from street noise, but had a few issues. The bed and pillows were just okay. I could have used a lighter weight blanket or a sheet. There is no courtyard or view at all, which makes the balcony pointless. The room is next to the breakfast area, so it would be a poor choice unless you are an early riser as dish noises start around 6:45. Worst of all, the air conditioner seemed to pump in a sewage smell. We checked the bathroom and it smelled fine. Outside smelled fine as well. The staff attempted to remediate the issue by covering the smell with a spray perfume, which sort of worked, but by the next morning, the room would smell again. The last night we avoided using the air conditioning, and that seemed to help. I would consider staying at another property from this company because of the staff, but I would not stay at this property or in the red/pink room again.
Stayed 4 nights in Apr 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
We like everything , very nice hotel in good location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Lylian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cute boutique hotel, bed and breakfast style. With a lot of charm. Great area. Attention to detail, beautiful room and delicious breakfast. Thank you for all your attention! We really appreciate it.
Stayed 3 nights in Apr 2025

10/10 Excellent

Maya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

It was a wonderful hotel. Our room was very large and comfortable. The staff were friendly and attentive. The perfect location to explore Lisbon. We will definitely return.
Stayed 5 nights in Apr 2025

10/10 Excellent

Michael, East Ilsley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice small 'boutique' style hotel. Friendly staff, comfortable room, good breakfasts and really quiet despite being in a great location close to Chiado underground and a couple of minutes walk from the Bairro Alto area with loads of bars and restaurants to choose from.
Stayed 4 nights in Mar 2025

10/10 Excellent

Lucie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice boutique hotel right in the center of the downtown area.
Stayed 4 nights in Mar 2025

10/10 Excellent

jason

Stayed 3 nights in Mar 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really enjoyed our stay here. The staff were very welcoming and the room was very clean and comfortable. There was a nice individual touch at the end of our visit with a hand-written letter thanking us for our stay. The breakfast was good and kept well topped up. The linens in the room were nice and clean but some of them were a little tired with some frayed edges on the towels.
Stayed 5 nights in Feb 2025

10/10 Excellent

Lora

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the accommodations. Beautiful room. Very comfortable bed staff was amazing location location location. Very clean. Breakfast was delicious. We will be back
Stayed 3 nights in Feb 2025

10/10 Excellent

Armen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was ver good, staff was amazing, especially Caterina helped a lot. Fully satisfied!!!
Stayed 3 nights in Jan 2025

8/10 Good

Jayne

Stayed 3 nights in Dec 2024

10/10 Excellent

Natanael

Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 5 nights in Nov 2024

10/10 Excellent

Rosana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Tim

Stayed 2 nights in Nov 2024

10/10 Excellent

Michael, Truckee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Both the property and staff are wonderful. It has lots of old world charm but with the advantage that all the modern amenities (e.g. WIFI, plumbing etc) work perfectly. The fresh morning breakfast is outstanding, especially when compared to the usual stuff in US hotels. The location in the Chiado is wonderful. Endless dining and shopping options. Extremely close to metro options. Just a wonderful spot to base your Lisbon visit.
Stayed 2 nights in Nov 2024