6/10 Okay
Amber
3 Sept 2025
I had a 3 night stay (with 2 different reservations) as you are not able to amend your reservation.
The first room had a large amount of ants. The solution offered was to send housekeeping. I asked for a different room. The staff member made sure I knew it was an "upgrade" as if thats what I waa lookong for. I was put into a room that did in fact have a lovely view, however was directly behind the kitchen and seemingly had construction on the 2nd floor above my room. VERY NOISY UNTIL VERY LATE (1am). Because of the ants, they offered me the breakfast for the 1st day at no charge. Mind you, had I been to amend my first booking I would have added rhe same room package type. When this was offered to me, I voiced my concerns to the front desk clerk.
This was to be my boujie hotel on this trip. I spent a lot of money for a fancy hotel that offered subpar accommodations.
I will not return and do not recommend.


Amber
Stayed 2 nights in Sep 2025






















