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Hotel da Baixa

4.0 star property
VIP Access

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Photo gallery for Hotel da Baixa

Classic Double or Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Lobby sitting area
Lobby
Lobby sitting area
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available

Explore the area

View in a map
231 Rua da Prata, Lisbon, 1100-170
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Castle of São Jorge
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Classic Double or Twin Room

9.6 out of 10
Exceptional
(42 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Junior Room, Courtyard View

9.0 out of 10
Wonderful
(35 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Classic Double or Twin Room, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Double or Twin Room, City View

9.4 out of 10
Exceptional
(20 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area | 43-inch Smart TV with digital channels, TV

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(5 reviews)
  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Trundle Bed OR 1 Queen Bed, 2 Single Beds and 1 Single Trundle Bed

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Property entrance
Hotel Santa Justa Lisboa
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4.8 out of 5, Exceptional, 1,109 reviews
The price is €111
includes taxes & fees
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Hotel Santa Justa Lisboa

About this property

Hotel da Baixa

Hotel with a restaurant, steps from Santa Justa Elevator
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, a business centre and a meeting room are on-site.
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel da Baixa. During your stay, you're just a quick walk from Rossio Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Santa Justa Elevator and 3 minutes on foot from Rossio Square
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel da Baixa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Sebastião – On-site restaurant.
Sebastião – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 40 per day)
  • Secured, covered valet parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 40 per day
  • Valet parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Hotel da Baixa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 8309
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Reviews

Hotel da Baixa Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 864 out of 1005 reviews
Rating 8 - Good. 109 out of 1005 reviews
Rating 6 - Okay. 23 out of 1005 reviews
Rating 4 - Poor. 4 out of 1005 reviews
Rating 2 - Terrible. 5 out of 1005 reviews

Reviews

10/10 Excellent

Richard, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service. Staff are genuinely happy at work,
Stayed 4 nights in Aug 2025

10/10 Excellent

cecilia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was amazing, everyone is very polite and ready to help with anything, Also the area is amazing would definitely recommend to everyone. Till next year
Stayed 4 nights in Aug 2025

10/10 Excellent

Sophia

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel, with super kind hosts.
Stayed 2 nights in Aug 2025

8/10 Good

Donalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Marwa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful Stay – Highly Recommend! This hotel was absolutely amazing! Everything was spotless and exceptionally clean. It’s located in a beautiful, safe neighborhood in Lisbon, which made exploring the city even more enjoyable. The staff were incredibly kind and helpful—they went above and beyond to offer advice on places to visit and how to get around. Their recommendations really enhanced my trip. There’s also a charming breakfast area downstairs with a wide variety of delicious food options to start the day off right. Overall, I had a fantastic experience and would highly recommend this hotel. I’m already looking forward to coming back to Lisbon and staying here again!
Stayed 2 nights in Jun 2025

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all very friendly and accommodating. The room we stayed in was clean and comfortable and had a nice balcony that looked out on the street. I would definitely recommend this hotel
Stayed 4 nights in Jul 2025

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2025

10/10 Excellent

Irwin

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Great service and location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Anna

Stayed 4 nights in Jul 2025

10/10 Excellent

Kate

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Troy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay, with convenient location to activities, sughts and dinner options. Staff was very friendly and helpful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ahmed

Stayed 3 nights in Jul 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location in downtown, on a quiet street, walkable to multiple attractions
Stayed 4 nights in Jul 2025

10/10 Excellent

Bridget

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly
Stayed 1 night in Jul 2025

10/10 Excellent

Ignacio, Jacksonville

Stayed 3 nights in Jul 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely hotel in a great area that is close to a lot of sites, shopping and food options. The breakfast was great! All staff were very helpful.
Stayed 3 nights in Jul 2025

10/10 Excellent

Diana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely helpful. You should definitely call before you try parking. They spoke Spanish and English and because the hotel street does not have car access, the staff met us at Placa de Figueira. One escorted us to the Hotel and the other parked our rental car and took our bags. The staff is very professional and friendly. We needed an extra day, and they found a solution. The breakfast was outstanding. The beds were very comfortable and there was no street noise from the 4th floor. There are plenty of places to eat and the hotel is close to many beautiful landmarks. This hotel embodies customer service at it highest level. It is a gem in the center of Lisbon. Our family had a wonderful time.
Stayed 2 nights in Jul 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

MELINDA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Nice free walking tour of the city. The breakfast was lovely, with plenty of options! The free water everywhere was nice! Very reasonable price for all of the extras! Would definitely recommend!
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for city break in Lisbon

Relatively last minute booking. Had a lovely stay. The location is excellent and hotel very nicely decorated. However it’s the staff that made the stay special, from the first phone call to checkout.
Stayed 1 night in Jul 2025

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Will be staying here every time we come to Lisbon. Rooms are very comfortable and clean. They are a little small but the bathroom is very roomy and the room is more than big enough. The breakfast is a great value. Delicious with a lot of options. The staff was very friendly and informative and we felt so comfortable right away. The location is near absolutely everything. I can’t think of a thing I would change.
Stayed 4 nights in Jul 2025

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
A great hotel right in the middle of desirable Baixa neighborhood. Great staff- modern clean rooms. We had a great stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Timothy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming and friendly staff. They went out of their way to make us comfortable and accommodate our family.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at a beautiful boutique hotel in the historic center of Lisbon. Great service, great food, close to many sights. Don’t miss the free walking tour led by Pedro. It was a highlight of my stay - informative and passionate. Can’t recommend enough - look forward to staying here again!
Stayed 3 nights in Jun 2025