See all properties

Hotel da Baixa

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel da Baixa

Classic Double or Twin Room | Egyptian cotton sheets, premium bedding, pillow-top beds
Lobby sitting area
Lobby sitting area
Lobby
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
231 Rua da Prata, Lisbon, 1100-170
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Egyptian cotton sheets, premium bedding, pillow-top beds

Classic Double or Twin Room

9.6 out of 10
Exceptional
(44 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View | Egyptian cotton sheets, premium bedding, pillow-top beds

Junior Room, Courtyard View

9.0 out of 10
Wonderful
(36 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillow-top beds

Classic Double or Twin Room, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Double or Twin Room, City View

9.4 out of 10
Exceptional
(20 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area | 43-inch Smart TV with digital channels, TV

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(6 reviews)
  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Trundle Bed OR 1 Queen Bed, 2 Single Beds and 1 Single Trundle Bed

Similar properties

Property entrance
Hotel Santa Justa Lisboa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 1,134 reviews
The price is €127
includes taxes & fees
24 Dec - 25 Dec
Hotel Santa Justa Lisboa

About this property

Hotel da Baixa

Hotel with a restaurant, steps from Santa Justa Elevator
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, a business centre and a meeting room are on-site.
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel da Baixa. During your stay, you're just a quick walk from Rossio Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Santa Justa Elevator and 3 minutes on foot from Rossio Square
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel da Baixa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Sebastião – On-site restaurant.
Sebastião – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 40 per day)
  • Secured, covered valet parking on site (EUR 40 per day)
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 40 per day
  • Valet parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Hotel da Baixa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 8309
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 863 out of 1005 reviews
Rating 8 - Good. 108 out of 1005 reviews
Rating 6 - Okay. 24 out of 1005 reviews
Rating 4 - Poor. 5 out of 1005 reviews
Rating 2 - Terrible. 5 out of 1005 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Pamela

Travelled with family
Stayed 4 nights in Sep 2025

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A quality hotel- one if yhe best in Lisbon.
Stayed 2 nights in Sep 2025

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the walking tour tremendously.
Stayed 3 nights in Sep 2025

10/10 Excellent

Alex

Liked: Staff & service, property conditions & facilities, room comfort

All around great trip.

Porto is lovely. The hotel is centrally located. The rooms are great. The staff is very friendly.
Stayed 3 nights in Sep 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are stylish, cozy, and neat. The bathrooms are small, though. The hotel’s location places you near the city center, near many shops and restaurants. Just be aware that cars are not allowed on the street where the hotel is. You will need to walk with your luggage on cobbled streets.
Stayed 2 nights in Sep 2025

10/10 Excellent

Roseanne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk was well staffed
Stayed 1 night in Sep 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is beautifully restored in the heart of Lisbon. I can’t stay enough about the service from the staff. They walked a block to pick up our luggage and park our car. Amazing experience.!
Stayed 2 nights in Sep 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location in the center of Lisbon. Lovely hotel with updated finishes and rooms. Friendly excellent service.
Stayed 2 nights in Sep 2025

8/10 Good

Sheila, Watertown

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice but the room and bathroom were very small. Not enough space for two suitcases and being able to walk around the room.
Stayed 1 night in Sep 2025

10/10 Excellent

tracey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, central location. Good, small, but well appointed rooms.
Stayed 2 nights in Aug 2025

10/10 Excellent

diane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is quaint and cozy. Love the old buildings converted with modern amenities. We received a gift on checking in and the staff couldn’t have been warmer and more accommodating. Would love to stay again!
Stayed 1 night in Sep 2025

10/10 Excellent

Maria, Gilbert

Liked: Amenities, property conditions & facilities
I would like to say that the hotel is just wonderful full of beautiful artwork from the ceiling down to the floor. The rooms were good as well. Everything has been updated. The bar fun. The stuff was extremely helpful and very nice. The breakfast was amazing. Also, I just wanted to say that the location is amazing. Transportation is so easy.
Stayed 4 nights in Aug 2025

10/10 Excellent

Hee Seung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Katiussya Francine

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was amazing! They were so helpful with local recommendations and made us feel right at home
Stayed 7 nights in Sep 2025

10/10 Excellent

William

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Complementary wine, breakfast was nice. Easy walking proximity to restaurants, historic areas.
Stayed 1 night in Sep 2025

10/10 Excellent

Enrico

Liked: Cleanliness, staff & service, room comfort
Truly an exceptional experience.
Stayed 2 nights in Sep 2025

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay in Lisboa

Wonderful stay! Excellent and helpful staff. Beautiful room ( a bit small- but we were warned), nice shower, and choices of pillows! Nice extras- like drinks, snacks, etc. in lobby for their guests. Great location to everything- dining, entertainment, Rossio station. A 10/10 stay- definitely recommend & would recommend upgrading to a larger room next time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Vittorio E. Nigro,

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff, hotel and walking tour were excellent. The staff went above and beyond. I would definitely recommend this hotel
Stayed 2 nights in Sep 2025

8/10 Good

Mina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Acacia

Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was a good stay however the room was a lot smaller than anticipated and the road the hotel is on is not the nicest. Hotel staff is extremely friendly and helpful and interior design is on point.
Stayed 2 nights in Aug 2025

10/10 Excellent

STEFAN

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was helpful and the property was well kept .
Stayed 5 nights in Aug 2025

10/10 Excellent

Charlyn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location. Helpful staff. Great spot.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Welcoming reception area. Ideally situated for walking Baixa/Chiado area.
Stayed 1 night in Aug 2025

10/10 Excellent

STERLING

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were well mannered and trained. The hotel combined the old with the new while keeping the theme of the location. The facilities were excellent.
Stayed 5 nights in Aug 2025

10/10 Excellent

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luis and Pedro and the entire Bakia team deliver world class first class service!!! What a welcome treat. This team really knows how to take care of their guests in a first rate way. Generous, empathetic, helpful and so so welcoming!!! Don’t hesitate to work this hotel!!! We were stranded for 4 nights due to Alr Canada strike - their attitude was so refreshing and helped us deal with what was ahead as we tried to get a flight booked. Exceptional in every way!!
Stayed 1 night in Aug 2025