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Hotel da Baixa

Property class: 4
VIP Access

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Photo gallery for Hotel da Baixa

Restaurant
Lobby sitting area
Front of property
Lobby
Front of property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
231 Rua da Prata, Lisbon, 1100-170
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪14 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Egyptian cotton sheets, premium bedding, pillow-top beds

Classic Double or Twin Room

9.4 out of 10
Exceptional
(49 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View | Egyptian cotton sheets, premium bedding, pillow-top beds

Junior Room, Courtyard View

9.2 out of 10
Wonderful
(37 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillow-top beds

Classic Double or Twin Room, City View

9.8 out of 10
Exceptional
(6 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Double or Twin Room, City View

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area | 43-inch Smart TV with digital channels, TV

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Trundle Bed OR 1 Queen Bed, 2 Single Beds and 1 Single Trundle Bed

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About this property

Hotel da Baixa

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site.
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel da Baixa. During your stay, you're just a quick walk from Rossio Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Santa Justa Elevator and 3 minutes on foot from Rossio Square
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel da Baixa. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Sebastião – On-site restaurant.
Sebastião – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: EUR 40 per day (328 ft away)
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Hotel da Baixa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 8309
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 868 out of 1003 reviews
Rating 8 - Good. 106 out of 1003 reviews
Rating 6 - Okay. 22 out of 1003 reviews
Rating 4 - Poor. 3 out of 1003 reviews
Rating 2 - Terrible. 4 out of 1003 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities
Everything about our stay was fantastic. The location was very central, and easy to get to with public transport. The room was brilliant and the breakfast was out of this world
Stayed 2 nights in Jan 2026

8/10 Good

Tracey

Stayed 2 nights in Jan 2026

10/10 Excellent

Christopher

Stayed 2 nights in Jan 2026

10/10 Excellent

Shakeela

Stayed 1 night in Jan 2026

10/10 Excellent

Xiao

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
They forgot to clean the shower room wall and the floor. We can see the dark line between the tiles and by the shower door.
Stayed 4 nights in Jan 2026

10/10 Excellent

Berenice

Stayed 2 nights in Jan 2026

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Freshly refurbished, attractive hotel in a good location with friendly service. Would happily stay here again!
Stayed 1 night in Jan 2026

10/10 Excellent

Christopher

Liked: Cleanliness, amenities
The room was small but exactly as described when the reservation was made, no surprises. The bed and pillows were extremely comfortable. The hotel is in a great location, walking distance to restaurants and attractions. The staff was friendly, knowledgeable and very helpful.
Stayed 5 nights in Jan 2026

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic highly recommended
Stayed 2 nights in Jan 2026

10/10 Excellent

Sourabh

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very clean rooms, incredible staff, right in the center of the city.
Stayed 3 nights in Dec 2025

10/10 Excellent

brian and sherry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a wonderful dinner at the restaurant. Room was amazing.
Stayed 4 nights in Dec 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 5 nights in Dec 2025

10/10 Excellent

Manny & Liz

Liked: Cleanliness, property conditions & facilities
Absolutely amazing hotel for families!
Stayed 3 nights in Dec 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Rooms were great, service excellent, location absolutely perfect!
Stayed 4 nights in Dec 2025

10/10 Excellent

Tanya, Littleton

Liked: Cleanliness, amenities, property conditions & facilities
Rooms were comfy, breakfast was wonderful, staff extremely helpful.
Stayed 2 nights in Dec 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Raphael in the reception area was very helpful
Stayed 3 nights in Dec 2025

10/10 Excellent

Thelma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good, with variety of options. They do have made to order eggs on weekends only, which we didn't get to enjoy but other than that, staff were excellent, very helpful with all our needs. Rooms were clean. The Sparkling wine, along with a bottle of Porto wine and pastry with a personalized note made us feel welcomed with a personal touch. Hotel restaurant and bar had variety of options. Friday evening, they have live music performances. A very nice hotel, walking distance to all the attractions and shopping Lisbon has to offer.
Stayed 3 nights in Dec 2025

10/10 Excellent

Reema

Liked: Cleanliness, staff & service, amenities
Staff was great! Very hospitable
Stayed 4 nights in Dec 2025

10/10 Excellent

sophia

Stayed 1 night in Dec 2025

8/10 Good

Nadeem

Liked: Cleanliness, property conditions & facilities
Staff were friendly, room was quite tight and difficult to move around at times after unpacking
Stayed 3 nights in Dec 2025

10/10 Excellent

amir, Friendswood

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, staff very helpful Clean
Stayed 3 nights in Dec 2025

10/10 Excellent

Hongli

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is great. The breakfast is high quality.
Stayed 3 nights in Dec 2025

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities
Clean room, coffee and cookies at the reception, delicious breakfast, cozy bar, great location.
Stayed 3 nights in Dec 2025

6/10 Okay

SAYOMPOL, Toronto

Travelled with partner
The location was great, but we were disappointed with the breakfast. Don’t waste your money on breakfast. There are many places around the hotel that offer better food and you won’t smell like the omelet station.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Stayed 1 night in Dec 2025