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Hotel da Baixa

4.0 star property
VIP Access

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Photo gallery for Hotel da Baixa

Classic Double or Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds
Front of property
Lobby sitting area
Lobby sitting area
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Parking available

Explore the area

View in a map
231 Rua da Prata, Lisbon, 1100-170
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Avenida da Liberdade
    ‪8 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪8 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Classic Double or Twin Room

9.6 out of 10
Exceptional
(40 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Junior Room, Courtyard View

9.2 out of 10
Wonderful
(31 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Classic Double or Twin Room, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Double or Twin Room, City View

9.6 out of 10
Exceptional
(17 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | 1 bedroom, Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area | 43-inch Smart TV with digital channels, TV

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(4 reviews)
  • 45 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Single Trundle Bed OR 1 Queen Bed, 2 Single Beds and 1 Single Trundle Bed

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Property entrance

Hotel Santa Justa Lisboa

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The price is €250
includes taxes & fees
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About this property

Hotel da Baixa

Hotel with a restaurant, steps from Santa Justa Elevator
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, valet parking, a business centre and a meeting room are on-site.
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel da Baixa. During your stay, you're just a quick walk from Rossio Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Steps from Santa Justa Elevator and 3 minutes on foot from Rossio Square
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel da Baixa. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Sebastião – On-site restaurant.
Sebastião – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 40 per day)
  • Secured, covered valet parking on site (EUR 40 per day)

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Self-parking fee: EUR 40 per day
  • Valet parking fee: EUR 40 per day
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
Hotel da Baixa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 8309
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Reviews

Hotel da Baixa Reviews

9.8

Exceptional

9.8/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness
Rating 10 - Excellent. 875 out of 1015 reviews
Rating 8 - Good. 111 out of 1015 reviews
Rating 6 - Okay. 21 out of 1015 reviews
Rating 4 - Poor. 4 out of 1015 reviews
Rating 2 - Terrible. 4 out of 1015 reviews

Reviews

10/10 Excellent

Paula

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Excellent from every standpoint. Highlight of all my stays in Portugal this summer!
Stayed 2 nights in Jun 2025

10/10 Excellent

Kristin

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location with lots of restaurants and shop around. The staff was welcoming and the room was beautiful!
Stayed 3 nights in Jun 2025

10/10 Excellent

Jean

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice staff. Complimentary breakfast is amazing
Stayed 5 nights in Jun 2025

10/10 Excellent

jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great find in Lisbon!!

Loved loved this hotel. Great location- close to everything. Hotel had champagne waiting in our room which was a very nice surprise. Gave 2 samples of port wine another day in the room waiting. Breakfast ( which was included also) had a great variety of options. Hotel also offered free walking tour with a free drink after in their bar!! Would recommend this hotel:)
Stayed 3 nights in Jun 2025

8/10 Good

Pearl

Travelled with group
Liked: Cleanliness, property conditions & facilities
Excellent location and facilities,although room a little small. Staff and manager excellent. Breakfast very good apart from scrambled eggs which were watery and not always warm.
Stayed 4 nights in May 2025

10/10 Excellent

Jacqueline

Wonderful service
Stayed 1 night in Jun 2025

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
This is a fabulous hotel. It’s spotlessly clean, the bedroom was lovely, the breakfast incredible and the staff are amazing, so helpful and attentive. The Guest Service Manager, Pedro Falcao, was sensational. I have never been to a hotel where someone goes out of their way so much to be helpful, nothing is too much trouble. Pedro is an outstanding advert for an outstanding hotel. Highly recommended!
Stayed 6 nights in Jun 2025

10/10 Excellent

Jorge

Travelled with partner
Liked: Amenities
Nice. Really enjoy it
Stayed 1 night in Jun 2025

10/10 Excellent

Prateek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Navid

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We travelled to several cities in Portugal and this hotel was the best in our entire trip so far.
Stayed 3 nights in Jun 2025

6/10 Okay

Ian

This property is in the middle of nowhere. Our villa was not well kept.
Stayed 3 nights in Jun 2025

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, small room big bathroom. Good restaurant and bar/lounge area. Excellent staff. A bit pricey for why you get but it’s in the heart of the busy area easily accessible.
Stayed 5 nights in Jun 2025

10/10 Excellent

Shawn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nicely laid out, clean room that was very quiet despite being in a busy area. The staff was very helpful and polite while providing guidance on how to navigate the city.
Stayed 2 nights in May 2025

8/10 Good

Beth, Tulsa

Liked: Cleanliness
Ok hotel. Nothing special, nothing terrible.
Stayed 2 nights in May 2025

8/10 Good

Samantha Susan Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property. Friendly & professional staff who defaulted to speaking English. Clean, modern rooms with high quality fixtures & fittings (inc usb charging points). Plenty of plug sockets and mirrors with decent lighting. Comfortable bed with plenty of pillows. Free mini-bar, toiletries and slippers. Always good to have a decent hairdryer too. Hotel is in a prime location to access all the Lisbon has to offer. It's communal areas are classy, offering free bottled water and fruit to guests. Nice bar/lounge and restaurant. Only down side we found was that this was the most compact room we have ever stayed in. Literally tripping over one another and no space to put toiletry bags / makeup etc Also, there were only 4 coat hangers (not a deal breaker and we didn't request more) and there was no iron/ironing board. Overall, I'd recommend this hotel for a city break as you're barely in the room but when you are, it's comfortable and has everything you need. Plis the staff are professional and helpful.
Stayed 4 nights in May 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

martin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, very well located
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Movie Star treatment! One of the best stays ever. Upgrades, recommendations, fun, and GREAT people! A++++
Stayed 1 night in May 2025

10/10 Excellent

Patricia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent, are eager to assist, love what they are doing. Top notch costumer service !!
Stayed 4 nights in May 2025

10/10 Excellent

simon

Excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Gabrielle

Liked: Cleanliness, staff & service, property conditions & facilities
100%
Stayed 3 nights in May 2025

10/10 Excellent

Jackie

Liked: Cleanliness, staff & service, property conditions & facilities
Would highly recommend this hotel. Clean people very friendly and the local was excellent.
Stayed 3 nights in May 2025

10/10 Excellent

Darrin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at this beautiful boutique hotel in the heart of Lisbon's historic old town. The location was ideal—just steps away from charming streets, great restaurants, and iconic sights. From the moment we arrived, the service was outstanding. We were pleasantly surprised to be upgraded to a lovely room, where a chilled bottle of bubbly was waiting for us—a thoughtful and memorable touch. The room itself was impeccably appointed: stylish, comfortable, and tastefully decorated with attention to every detail. It struck the perfect balance between modern comfort and historic charm. This hotel made our Lisbon stay feel extra special. We wouldn’t hesitate for a second to stay here again—highly recommended!
Stayed 1 night in Jan 2025

10/10 Excellent

Shala

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very hospitable hotel and staff
Stayed 2 nights in Apr 2025