See all properties

Hotel da Baixa

4.0 star property
VIP Access

Choose dates to view prices

Photo gallery for Hotel da Baixa

Restaurant
Lobby sitting area
Front of property
Front of property
Lobby

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
231 Rua da Prata, Lisbon, 1100-170
  • Place, Rossio Square
    ‪2 min walk‬
  • Place, Santa Justa Elevator
    ‪2 min walk‬
  • Place, Commerce Square
    ‪5 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Egyptian cotton sheets, premium bedding, pillow-top beds

Classic Double or Twin Room

9.4 out of 10
Exceptional
(46 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Room, Courtyard View

Junior Room, Courtyard View | Egyptian cotton sheets, premium bedding, pillow-top beds

Junior Room, Courtyard View

9.2 out of 10
Wonderful
(37 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Double or Twin Room, City View

Classic Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillow-top beds

Classic Double or Twin Room, City View

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Deluxe Double or Twin Room, City View

Deluxe Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillow-top beds

Deluxe Double or Twin Room, City View

9.4 out of 10
Exceptional
(20 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Premium Double or Twin Room, City View

Premium Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, pillow-top beds

Premium Double or Twin Room, City View

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Family Room, Connecting Rooms, City View

Family Room, Connecting Rooms, City View | Living area | 43-inch Smart TV with digital channels, TV

Family Room, Connecting Rooms, City View

10.0 out of 10
Exceptional
(6 reviews)
  • City view
  • 45 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Queen Beds and 1 Single Trundle Bed OR 1 Queen Bed, 2 Single Beds and 1 Single Trundle Bed

Similar properties

Portuguese cuisine
Hotel Santa Justa Lisboa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
4.8 out of 5, Exceptional, 1,193 reviews
The price is €178
includes taxes & fees
18 Mar - 19 Mar
Hotel Santa Justa Lisboa

About this property

Hotel da Baixa

This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, a business centre, a meeting room and concierge services are on-site.
Hotel da Baixa offers 66 accommodations with minibars (stocked with some free items) and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 43-inch Smart televisions come with digital channels. Bathrooms include a shower, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel da Baixa. During your stay, you're just a quick walk from Rossio Square. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Santa Justa Elevator and 3 minutes on foot from Rossio Square
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

A computer station is on site and WiFi is free in public spaces. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel da Baixa. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Sebastião – On-site restaurant.
Sebastião – On-site bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 15 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Sebastião
  • Sebastião

Things to do

  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch smart TV with digital channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free minibar (limited items)
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 200.00 per stay
  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 15 for children
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 2)
  • Nearby parking fee: EUR 40 per day (328 ft away)
  • Rollaway bed fee: EUR 100.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 510901352
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Hotel da Baixa offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
Property Registration Number 8309
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel da
da Baixa
Hotel da Baixa Hotel
Hotel da Baixa Lisbon
Hotel da Baixa Hotel Lisbon

Hotel da Baixa Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 870 out of 1013 reviews
Rating 8 - Good. 112 out of 1013 reviews
Rating 6 - Okay. 24 out of 1013 reviews
Rating 4 - Poor. 3 out of 1013 reviews
Rating 2 - Terrible. 4 out of 1013 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

Reviews

10/10 Excellent

RICHARD J

Travelled with family
Liked: Cleanliness, staff & service, amenities
Our stay was really amazing since the moment we did the check-in We have 2 rooms one was already ready for us. Rooms clean, service was great and food was great. We love to come back
Stayed 4 nights in Nov 2025

8/10 Good

Timothy

Liked: Cleanliness, staff & service, amenities
Great location! Perfect for walking around Rossio square and near a lot of cafes and shopping. Our stay was nice, comfortable bed and friendly staff. It’s a little noisy being on a transit street but still worth the stay.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The room was beautiful. The staff was very attentive and friendly. The hotel is a great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Dawn

Stayed 2 nights in Nov 2025

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities
The room was large, spotless and beautiful Staff delightful, breakfast perfect.
Stayed 3 nights in Nov 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, amenities
We were so happy to stay at Hotel Baixa. We had just come from another hotel where the neighborhood lacked character, the rooms were tiny, and—most importantly—the staff was incredibly rude. Hotel Baixa was the complete opposite. The location is fantastic, right in a vibrant part of town. The hotel itself is charming, and our deluxe double room with a city view offered plenty of space. Even though we faced the street, it’s a pedestrian-only area, so noise was never an issue. The bathroom and shower were great, and the room overall was very comfortable. The staff truly stood out. Everyone we interacted with was friendly, welcoming, and helpful. We especially loved the breakfast host—such a lovely way to start each morning. Breakfast itself was excellent, with great coffee and a generous selection of cereals, pastries, eggs (including an omelette station), bacon, and fresh fruit. There’s also a cute bar with live music on the weekends. The only challenge we encountered was with Uber. Many drivers struggled to reach the area due to heavy traffic and restricted streets. We used an alternate pickup spot just up the street, which helped, but walking to a main road is definitely the easiest option. Overall, we would absolutely recommend Hotel Baixa and would happily stay here again.
Stayed 3 nights in Nov 2025

6/10 Okay

Joji

Liked: Staff & service, amenities, property conditions & facilities
The hotel is located in a great central location, very walkable. I felt safe since I was alone. The rooms were quiet and beds very comfortable. There were slippers, even a straightener and robes. There was water and free drinks in the fridge. There was no wine in the room as promoted. The reception staff and guest services were not at all friendly except the housekeeping staff who came for turndown service. The room was clean but the shower needs a deep cleanup.
Shower edges needs a good scrub
Shower needs come deep cleaning
Stayed 1 night in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Room very clean, staff very helpful
Stayed 1 night in Nov 2025

10/10 Excellent

Darrell

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Boutique hotel in excellent condition with a very good staff. Good location in Baixa, part of the "old city".
Stayed 1 night in Nov 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2025

10/10 Excellent

Thomas

Liked: Amenities
Amazing great service and breakfast Tour of town from staff was unexpected pleasure .
Stayed 2 nights in Nov 2025

10/10 Excellent

Sally

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff
Stayed 4 nights in Nov 2025

10/10 Excellent

Courtney

Liked: Cleanliness, amenities, property conditions & facilities
Fabulous experience all around!
Stayed 4 nights in Nov 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room and spacious bathroom. Due to problems with flight and luggage, we only had 3 hours to sleep. We have to return to experience the hotel
Stayed 1 night in Nov 2025

10/10 Excellent

Byron

Liked: Cleanliness, staff & service, amenities
Hotel is fantastic…perfectly situated with a fantastic staff and amenities. Will definitely stay there again on our next visit to Lisbon.
Stayed 2 nights in Oct 2025

10/10 Excellent

Lydia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is 5 out of 5. Breakfast buffet fantastic. Hotel rooms clean and spacious. The hotel staff thinks of everything. They are kind and helpful. My sons birthday was during our stay without asking they arranged a cake. Pedro the property manager is amazing and kind. The hotel has a walking tour which he leads. It is a great experience. I would come again to this hotel it really stands out. It has everything. Lydia sebastian andrew and miriya.
Stayed 2 nights in Nov 2025

10/10 Excellent

Irene

Liked: Cleanliness, staff & service, amenities
The room was spotless; the staff courteous and helpful. Very good amenities. Excellent location.
Stayed 2 nights in Nov 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was welcoming and accommodating. I received a free room upgrade. My room was clean and the welcome bottle of sparkling wine was a nice bonus along with the drinks in the mini fridge. The area is very walkable. The only downside, the hotel is located on a street where the tram runs and Ubers and taxi’s are not able to pick up or drop off directly in front of the location.
Stayed 1 night in Nov 2025

10/10 Excellent

Lauren Kerry

Stayed 1 night in Nov 2025

8/10 Good

Darren Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only complaint a lot of building work going on next to the hotel and they are very noisy starting at 6.30 am which most mornings woke us up which is not what I wanted and they were still working at 7pm crazy . Once the builders have gone it’s a great hotel to stay
Stayed 4 nights in Nov 2025

10/10 Excellent

richard

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Really enjoyed our stay , front desk and bar staff were excellent, breakfast was fine but needed some variety, no sausage in Portugal! We did find all the construction to be very loud during the day and the trams pass in front of the hotel at all hours. The entertainment in the bar was nice and having water and snacks throughout the day was a plus. Would recommend but be aware of the construction noise.
Stayed 6 nights in Oct 2025

10/10 Excellent

Marina

Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
convenient, tasty and free.
Stayed 4 nights in Oct 2025

10/10 Excellent

nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very classy and the staff on reception too. Highly recommend this hotel and very good value.
Stayed 1 night in Oct 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was wonderful and in a great location for walking. I also had dinner at the hotel and it was my best meal while in Portugal. Nice staff too.
Stayed 2 nights in Oct 2025