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Stay Hotel Lisboa Centro Chiado

4.0 star property
VIP Access

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Photo gallery for Stay Hotel Lisboa Centro Chiado

Daily buffet breakfast (EUR 13.28 per person)
Lobby sitting area
Property entrance
Reception
Superior Twin Room | Minibar, desk, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air-conditioning
  • Business services
  • Bar
  • Laundry room

Explore the area

View in a map
57 Rua do Crucifixo, Lisbon, 1100-548
  • Place, Rossio Square
    ‪3 min walk‬
  • Place, Santa Justa Elevator
    ‪3 min walk‬
  • Place, Commerce Square
    ‪3 min walk‬
  • Airport, Lisbon (LIS-Humberto Delgado)
    ‪9 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, laptop workspace, blackout curtains

Standard Double Room

8.6 out of 10
Excellent
(25 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, desk, laptop workspace, blackout curtains

Superior Twin Room

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room

Standard Single Room | Minibar, desk, laptop workspace, blackout curtains

Standard Single Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Triple Room

Standard Triple Room | Minibar, desk, laptop workspace, blackout curtains

Standard Triple Room

9.6 out of 10
Exceptional
(4 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Studio Suite

Minibar, desk, laptop workspace, blackout curtains

Standard Studio Suite

9.8 out of 10
Exceptional
(6 reviews)
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, desk, laptop workspace, blackout curtains

Superior Double Room

8.6 out of 10
Excellent
(29 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Studio Suite

Superior Studio Suite | Minibar, desk, laptop workspace, blackout curtains

Superior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 57 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed, 1 Single Bed and 1 Double Sofa Bed

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About this property

Stay Hotel Lisboa Centro Chiado

Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Stay Hotel Lisboa Centro Chiado offers 38 air-conditioned accommodations with minibars and complimentary bottles of water. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Stay Hotel Lisboa Centro Chiado. During your stay, you'll be connected to a railway/underground station and just a quick walk from Rossio Square. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a computer and laundry facilities
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute walk from Rossio Square and 10 minutes on foot from Avenida da Liberdade
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. An arcade/games room, multilingual staff, and laundry facilities are also featured at Stay Hotel Lisboa Centro Chiado.

This 4-star Lisbon hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to noon.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 40 per day)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: EUR 13.28 for adults and EUR 13.28 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 15
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 13.28 for adults and from EUR 13.28 for children
  • Nearby parking fee: EUR 40 per day (328 ft away)
  • Early check-in fee: EUR 15 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Stay Lisboa Centro Chiado
Stay Hotel Lisboa Centro Chiado Hotel
Stay Hotel Lisboa Centro Chiado Lisbon
Stay Hotel Lisboa Centro Chiado Hotel Lisbon

Stay Hotel Lisboa Centro Chiado Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 226 out of 453 reviews
Rating 8 - Good. 137 out of 453 reviews
Rating 6 - Okay. 58 out of 453 reviews
Rating 4 - Poor. 18 out of 453 reviews
Rating 2 - Terrible. 14 out of 453 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

8/10 Good

Natasha

Stayed 1 night in Nov 2025

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed and pillows were very comfortable.
Stayed 2 nights in Nov 2025

10/10 Excellent

anita

Liked: Cleanliness, staff & service, amenities
Good location and friendly staff
Stayed 1 night in Nov 2025

8/10 Good

Carmela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean, staff great however the room was only ready at 430 pm
Stayed 1 night in Nov 2025

8/10 Good

Pavin, Feltham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room very clean, Location is perfect. Breakfast could do with some improvement
Stayed 2 nights in Nov 2025

10/10 Excellent

Orlando

Liked: Cleanliness, staff & service, amenities
Great location and friendly staff.
Stayed 2 nights in Oct 2025

10/10 Excellent

JUBETH

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location! Clean rooms and friendly service
Stayed 3 nights in Oct 2025

6/10 Okay

SUE

Stayed 2 nights in Nov 2025

10/10 Excellent

Consuelo j

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy satisfecho con todo
Stayed 1 night in Oct 2025

6/10 Okay

Margaret

Disliked: Room comfort
Staff was friendly enough and location was great but there is a problem with the air conditioning. We went end of October and room was always hot. The air conditioning vent is on top of the window ledge. The curtains block the air. If you open them then the light from street and sun come in. I couldn’t sleep it was so hot so got a battery fan. Can’t imagine how hot it would be in summer. If you need air not really the place for you.
Stayed 4 nights in Oct 2025

10/10 Excellent

alan

Stayed 2 nights in Oct 2025

6/10 Okay

TULASIDAS

Travelled with family
Liked: Staff & service
Disliked: Amenities
Front desk staff members were mostly very nice. Rooms are very dark and just 2 lamps. We got torn bath towel. Will not book again.
Stayed 2 nights in Oct 2025

6/10 Okay

Jane

Disliked: Room comfort
Front Desk Ana didn't seem she wanted to help. I asked her to mark down on a map for a restaurant she recommended. She seemed very bothered by it giving me the bothered face.That's just simple question and service. That's the 1st time I felt a hotel staff didn't want to do her job. We were on the top 5th floor and noone was supposed to be above us. But every night, it sounded like someone or something was stomping on top of us.
Stayed 3 nights in Oct 2025

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable area, staff very helpful and professional
Stayed 1 night in Oct 2025

10/10 Excellent

Consuelo j

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bello muy buena atención
Stayed 5 nights in Oct 2025

10/10 Excellent

Tony

Stayed 1 night in Oct 2025

10/10 Excellent

Naureen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pretty clean. Really close to everything which was the best.
Stayed 4 nights in Sep 2025

8/10 Good

chloe

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Central location. Majority of tourists spots were within walking distance. Receptionist were very friendly and helpful. Amenities were good and tidy.
Stayed 3 nights in Oct 2025

8/10 Good

Robert

Travelled with partner
Liked: Staff & service, amenities
Front desk staff were very friendly and accommodating. Luggage storage was a benefit for early arrivals. Rooms were a reasonable size. Being able to open the windows was a real benefit. Bathroom was well used and was in need of repair. Laundry service was below average, towels were frequently not clean or missing. On a positive notes the bed was very comfortable. Location is excellent, close to subway and in a very walkable area.
Stayed 6 nights in Oct 2025

4/10 Poor

Peimaneh

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I wonder how this hotel was rated as a 4 star?! It is a 1 star motel at most! The only nice thing I can say about this place is the location and nice staff! It is extremely poorly conditioned, no amenities what so ever and truly not even close to decent! Very old, dark and filthy rooms and hallways. Had to wait over an hour to change my room immediately after I saw it, cause they couldn't move my luggages to the next room. The new room was exactly the same, paints were cracked on the walls, bed had a 2 inch foam on a box spring, sponge pillows that didn’t even fit inside the pillow cases cause they were so bulky, empty fridge that didn’t even work after I plugged it in, hardly any lights in the bathroom and shower but still noticed holes and cracks in the bathroom walls, not even a soap holder next to the sink or in the shower, had to hold the soap in my hand entire time showering, and lots of noise from outside! Long story short, pick another hotel, plenty around that neighborhood. They need to change the name from Stay to "Stay Away"!!
Stayed 2 nights in Oct 2025

10/10 Excellent

Jennis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe and centrally located.
Stayed 2 nights in Oct 2025

8/10 Good

XuanLan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean nice room, except for shower. Need more lights in the bathroom, especially in the shower. The shower has black wall and black floor with no light above the shower, causing the shower area very dark in which I don't feel the cleanliness inside the shower. Shower head/hand spray does not stay when adjusted.
Stayed 3 nights in Sep 2025

10/10 Excellent

Bin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly.
Stayed 2 nights in Oct 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to public transit and tourist sites. Lots of shopping and dining options in the area. The hotel staff gave us an excellent dining recommendation.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was literally steps from the metro station making our trip home so simple. We have seen many people lugging their luggage on the cobblestone sidewalks but we only had about 20 meters to the smooth metro floors. The room came with a king bed and was clean and comfortable. We did not have the breakfast but it looked good. It was very close to the shops and restaurants and we found an excellent sandwich shop and breakfast cafe within 2 small blocks.
Stayed 2 nights in Sep 2025