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MLL Caribbean Bay Hotel

3.0 star property

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Photo gallery for MLL Caribbean Bay Hotel

Outdoor pool, pool loungers
Creator video - submitted by TRAVELFLY
Lobby sitting area
Beach nearby
Lobby lounge

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Business services
  • Bar

Explore the area

View in a map
C/ Dels Trencadors, 48, El Arenal, Llucmajor, Mallorca, 7600
  • Place, El Arenal Beach
    ‪2 min walk‬
  • Place, Playa de Palma
    ‪3 min walk‬
  • Place, Port of El Arenal
    ‪8 min walk‬
  • Airport, Palma de Mallorca (PMI)
    ‪12 min drive‬

Room options

View all photos for Double Room

Flat-screen TV

Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room

In-room safe, desk, WiFi, bed sheets

Single Room

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room (2 adults + 1 child)

In-room safe, desk, WiFi, bed sheets

Double Room (2 adults + 1 child)

  • 19 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Economy Double Room

In-room safe, desk, WiFi, bed sheets

Economy Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Single Use

In-room safe, desk, WiFi, bed sheets

Double Room Single Use

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

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About this property

MLL Caribbean Bay Hotel

An outdoor pool, a restaurant and a bar/lounge are available at this hotel. Additionally, a poolside bar, a snack bar/deli and a rooftop terrace are on-site.
MLL Caribbean Bay Hotel offers 224 air-conditioned accommodations, with a safe. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers. In-room wireless Internet access is available for a surcharge. Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at MLL Caribbean Bay Hotel, you're just a quick walk from El Arenal Beach. Features include an outdoor pool, a restaurant and a poolside bar.
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of El Arenal Beach and Playa de Palma
Some rates at MLL Caribbean Bay Hotel are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is available in public spaces for a fee. An outdoor pool, a rooftop terrace, and a vending machine are also featured at MLL Caribbean Bay Hotel.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 10:30 AM.
On-site venue – restaurant.
On-site venue No. 2 – buffet restaurant.
On-site venue No. 3 – bar.
On-site venue No. 4 – bar.

All-inclusive details

All-inclusive room rates at MLL Caribbean Bay Hotel are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: WiFi (EUR 4 per day)
  • Available in some public areas: WiFi (EUR 4 per day)

Parking and transport

  • No on-site parking available
  • Free offsite parking
  • Street parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 6 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

More

  • Air conditioning
  • Desk
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
All-inclusive room rates include a maximum of 3 alcoholic drinks per customer during each meal service due to local laws. More alcoholic drinks are available to purchase.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 6 per person
  • Fee for in-room wireless Internet: EUR 4.00 per day (rates may vary)
  • Fee for wireless Internet in public areas: EUR 4.00 per day (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Caribbean Bay Hotel Playa de Palma
Caribbean Bay Playa de Palma
MLL Caribbean Bay Hotel Playa de Palma
MLL Caribbean Bay Hotel
MLL Caribbean Bay Playa de Palma
MLL Caribbean Bay Hotel Playa de Palma
MLL Caribbean Bay Playa de Palma
Hotel MLL Caribbean Bay Hotel Playa de Palma
Playa de Palma MLL Caribbean Bay Hotel Hotel
MLL Caribbean Bay
Hotel MLL Caribbean Bay Hotel
Caribbean Bay
Mll Caribbean Bay Playa Palma
MLL Caribbean Bay Hotel Hotel
MLL Caribbean Bay Hotel Llucmajor
MLL Caribbean Bay Hotel Hotel Llucmajor

MLL Caribbean Bay Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 29 out of 228 reviews
Rating 8 - Good. 78 out of 228 reviews
Rating 6 - Okay. 72 out of 228 reviews
Rating 4 - Poor. 29 out of 228 reviews
Rating 2 - Terrible. 20 out of 228 reviews

7.2/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Steve

Liked: Staff & service, amenities, property conditions & facilities
Nice Hotel! Clean and near the beach! For a week absolutly ok!
Stayed 7 nights in Oct 2022
Verified

8/10 Good

Louie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance to the beach, plenty of places to eat and drink, quiet or lively whatever your preference. About 40 minutes from the airport on the bus which was only 5 Euros or about 18 by taxi. Friendly staff at Reception. Bus Stop to and from the Airport literally yards away.
Stayed 1 night in Oct 2022
Verified

2/10 Terrible

Thomas

Disliked: Amenities
I am sorry, but I can highly NOT recommend the Hotel. Would be take some pages to list everything. Träge Hotel is an absolute disaster.
Stayed 4 nights in Aug 2023
Verified

6/10 Okay

Karel

Disliked: Room comfort

Weekly stay in July.

As a positive, I would say that the hotel is located near the beach, a short distance from the airport and Palma de Mallorca with good bus connections. The food was also of a good standard. Large selection of fruit, meat and vegetables. On the other hand, the surroundings of the hotel are unsightly with old buildings without trees and flowers. Absolutely unsuitable for families with children. There are a lot of young Germans who make noise until the early hours. I recommend asking for a room on a higher floor with a sea view.
Stayed 8 nights in Jun 2022
Verified

4/10 Poor

CRISTINA

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Pros: The property is very close to the beach, very hard working staff, very polite. Con: very noisy, the location of the hotel didn't had any spaces for parking, the elevators wasn't working and they where very poor maintained. Poor quality and diversity of the dining. For 3star hotel is very poor . Thank you for the experience, but will not go back only if majors improvements will be made.
Stayed 14 nights in Sep 2023
Verified

6/10 Okay

Shadacy

It was too noisy and my room was not very clean.
Stayed 2 nights in Jul 2022
Verified

2/10 Terrible

Claudiu-Ionut

Disliked: Cleanliness, staff & service, amenities
when I reported a defective shower, the hotel staff was not happy to help me.
Stayed 3 nights in Aug 2023
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness

Don't come if you want to sleep

This place would be fine, if it weren't for the drunk tourists. I was there on a Saturday, and there was a group of men that would not stop knocking on my (and everyone else on the floor) door. At one point, they were running and throwing their bodies against all doors trying to get in. This happened at two points through the night, and included a passed out drunk person in the hall. I called the front desk multiple times. I think they either need security, or need to put keyed entry at the entrance. I understand this is the rowdy side of town, but you should at least be able to sleep without be harassed by drunk tourists.
Stayed 1 night in Jun 2023
Verified

4/10 Poor

Angie

We haven’t checked in as we lost the cruise due a taxi strike and we got to the port 20 mins later than the cruise boat was closed and capt didn’t want to let us in, Expedia never sent us tickets or itinerary and nothing so max cruise was asking to contact u we r in spain now trying to catch the second city of the cruise however is unacceptable form Expedia the coordination to the cruise, I’ve sent an email to complain and haven’t heard anything from Expedia, I demand compensation for hotels and flights we have taken as this is not comunication from Expedia
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

Jasmin Sabrina

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
BUCHT DIESES HOTEL NICHT! Es ist nicht nur dreckig,sondern gefährlich !!! Vom Hotel MLL Carribean,wegen Überbuchung verlegt worden ins MLL Beach Resort.Wurde uns als besonders schön verkauft,mit 4 Pools,Animations Prg. und wunderschönen Zimmern.Als Entschuldigung würde man uns upgraden auf All inclusive (was wir absolut nicht nötig hatten).Wir wurden mit dem Taxi dort hin gebracht, vermtl. zur Ablenkung damit uns nicht sofort bewusst wurde wie die Straße verläuft. Das Hotel liegt an einer viel steileren Straße zum Strand und scheint weiter weg zu sein,weshalb wir nur einmal am Tag runter gehen konnten,da es für meine Mutter zu anstrengend war diese Straße wieder zurück zu gehen. Dort angekommen stellten wir die Koffer unter und warteten bis wir einchecken konnten.Was uns schon dabei komisch vor kam-Wir haben zwei Zimmer gebucht und wurden schon komisch angeschaut und gefragt „Oh,sie haben zwei Zimmer gebucht…“,man ging weg und gab uns die Zimmerkarten und ein Plan vom „Resort“…man kreiste ein Hotel ein und sagte das wäre unseres… schaute mit das an und auf Nachfrage ob wir denn dann unten aus dem Tor zum Resort raus müssen,wurde es bejaht.Man hätte im Resort nichts mehr frei,aber das Hotel gehört dazu und wäre super. Und so liefen wir…und liefen. Schäbige Ecke und dann standen wir vor unserem „NUBIA Hotel“... defektes Türschloss,defekte Balkontür,Schimmel,Dreck, alte Bettwäsche, System. Überbuchung. anschl. versuchen sie einen Mundtot zu machen damit man nicht reklamiert.
Stayed 2 nights in Oct 2023
Verified

4/10 Poor

Stephanie

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
👎
Stayed 5 nights in Sep 2023
Verified

4/10 Poor

Hellen Fayne

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Deberían avisar que el todo incluido solo entra 3 bebidas por persona y que las bebidas con álcool no entra en todo eso,las opciones de comida la verdad son muy escasas y no varían mucho.
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

Elisa

Liked: Staff & service
Das Essen war nicht abwechslungsreich und ziemlich geschmacklos. Die Betten waren bei der Ankunft nicht sauber und die Dusche war unten undicht sodass jedes Mal nach dem duschen die Fließen komplett nass waren. 1 Fahrstuhl von 4 hat funktioniert. Gute Lage und Busverbindung nach Palma direkt vor dem Hotel. Service am Empfang war immer nett und hilfsbereit
Stayed 4 nights in Sep 2023
Verified

6/10 Okay

Christoph

Liked: Cleanliness, staff & service
Es ist alles ganz okay. Zimmer, Essen, Sauberkeit. Gibt auch zwei Pools. Umfeld ist hässlich, aber das weiß man bei der Buchung. Aufzüge nerven, weil überfüllt/funktionieren nicht. Ich empfehle das Hotel aber, aber nur für 2-3 Nächte bei wenig Anspruch.
Stayed 3 nights in Aug 2023
Verified

6/10 Okay

Mathieu

Liked: Staff & service
Cet hôtel est très bruyant, et il n’y pas beaucoup de choix au restaurant de l’hôtel. Cependant, les deux piscines sont chouettes
Verified

4/10 Poor

Alessandro

Disliked: Cleanliness, property conditions & facilities
Il servizio di ristorazione è ripetitivo e poco curato. La piscina al primo piano è carina e durante la giornata vengono proposte attività di intrattenimento per tutti. L'albergo è principalmente occupato da tedeschi e in generale la zona in cui è situato è rumorosa.
Stayed 7 nights in Aug 2023
Verified

6/10 Okay

Laura

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

Mucho por mejorar

En relación calidad-precio esperaba mucho más. La habitación tenía bastantes desperfectos, muchas cosas rotas, las cortinas no tapaban la luz, la cisterna no paraba de sonar, y se escuchaban ruidos a todas horas. Mi salida era a las 12:00 y a las 11:00 había una chica gritando en la puerta que tenía que salir, cuando puse el cartel de no molestar.
Stayed 1 night in Aug 2023
Verified

4/10 Poor

Roberto

Disliked: Cleanliness
Albergo nella media Varieta di cibo e condimenti molto molto scarso Pulizie camera scarsa
Stayed 7 nights in Aug 2023
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mangiato bene, pulizia discreta. Ottima posizione comoda soprattutto per prendere taxi e autobus
Stayed 4 nights in Jul 2023
Verified

4/10 Poor

Lars-Stian Bjørneseth

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Et helt OK hotell for budsjettferie, men renhold, utvalg i «all inclusive» er ikke noe særlig. Ensformige måltider, det som er inkludert ellers er brus/småkaker ved poolbaren, resten må kjøpes i tillegg. Hadde booket fem netter, byttet hotell etter to. Dårlig luft og ikke særlig renslig på rommene. Rom i 8. etg uten fungerende heiser og null aircondition i fellesarealene blir ekstremsport i tettbygd strøk.
Stayed 5 nights in Jul 2023
Verified

8/10 Good

Katia

Liked: Cleanliness, staff & service
Beim Check-in Geduld mitbringen, es waren sehr viele Ankünfte. Saison bedingt natürlich. Handkehrum war der Check-out in 10sek. durch. Klimaanlage funktioniert nicht wie angegeben, aber besser als keine Luft im Zimmer. Kühlschrank und Safe muss gemietet werden.
Stayed 4 nights in Jul 2023
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, room comfort

Varmt

Heisen fungerte ikke. Alt for varmt på rommet (28 grader) Vi ble flyttet til et hotel med dårligere standard
Stayed 3 nights in Jul 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotellet var fint i sig selv, lidt slidt men det er også billigt og hvad man kan forvente. Sengene var ok og rengøring var også fint. Men området er virkelig skrækkeligt, fulde tyskere og hollændere over alt, virkelig ikke det værd at spare et par tusinde. Der er utrygt og alle restauranter er lidt halv ulækre og hotellet (især fordi det er billigt), er fyldt med unge, larmende og meget fulde mennesker. Vi boede i værelse ved siden af en mor med sit barn, som tog ud og festede og lod barnet være grædende alene hjemme. Da vi konfronterede moren med at hun råbte meget af barnet, begyndte hun at genere os i stedet. Det er et virkelig mærkeligt sted og kun noget for dig, hvis du er ung og kun er ude på at feste og bo billigt.
Stayed 7 nights in Jul 2023
Verified

6/10 Okay

Philip Lukas

Liked: Staff & service
Disliked: Cleanliness
Ich finde das Hotel schön und in der Nähe des Strandes, Restaurants oder Partys. Umgebung über einen etwas schmutzigen oder unangenehmen Geruch. Ich erwarte mehr Sauberkeit, der Boden wurde nicht abgewischt, ansonsten waren die Zimmer und Korridore sauber und ordentlich. Essen und Trinken waren nicht besonders. Trotzdem kann ich dieses Hotel für die kurzen Urlaubstage empfehlen.
Stayed 4 nights in Jul 2023
Verified

4/10 Poor

Jean

Disliked: Cleanliness, staff & service, property conditions & facilities
Bei Ankunft 5 Stunden auf funktionierende Zimmerkarte gewartet und fremde Person hatte Zutritt zu unseren Zimmer.Essen oft kalt und angebrannt.Säfte und Kaffee ungenießbar.2 von drei Fahrstühlen dauerhaft außer betrieb.Erbrochenes der Gäste auf dem Fensterbrett des Flurs nicht beseitigt.
Stayed 5 nights in Jul 2023