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Best Western Mornington Hotel London Hyde Park

4.0 star property
VIP Access

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Photo gallery for Best Western Mornington Hotel London Hyde Park

Exterior
Interior
Bar (on property)
Lobby
1 bedroom, in-room safe, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
12 Lancaster Gate, London, England, W2 3LG
  • Hyde Park
    ‪4 min walk‬
  • Marble Arch
    ‪19 min walk‬
  • Oxford Street
    ‪4 min drive‬
  • London (LHR-Heathrow)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Executive Room, 1 Queen Bed, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Executive Room, 1 Queen Bed, Non Smoking

7.2 out of 10
Good
(16 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

Suite, 1 Queen Bed, Non Smoking (with Sofabed) | 1 bedroom, in-room safe, desk, iron/ironing board

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

8.6 out of 10
Excellent
(4 reviews)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

1 bedroom, in-room safe, desk, iron/ironing board

Executive Room, 2 Single Beds, Non Smoking

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed) | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Room, 1 Queen Bed, Non Smoking (with Single Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Single Bed, Non Smoking

8.0 out of 10
Very good
(12 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking (Small Room)

Standard Room, 1 Double Bed, Non Smoking (Small Room) | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking (Small Room)

7.6 out of 10
Good
(16 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Best Western Mornington Hotel London Hyde Park

Victorian hotel with fitness centre and 24-hour business centre
This smoke-free hotel features a fitness centre, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a conference centre, 24-hour room service and a business centre.
Best Western Mornington Hotel London Hyde Park offers 70 accommodations with laptop-compatible safes and coffee/tea makers. LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Best Western Mornington Hotel London Hyde Park's great location gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Free WiFi in public areas, a gym and a bar are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • To-go breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Kensington Gardens and 5 minutes on foot from Hyde Park
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. You can enjoy a drink at the bar/lounge. Event space at this hotel measures 258 square feet (24 square metres) and includes a conference centre. A fitness centre, a library, and multilingual staff are also featured at the business-friendly Best Western Mornington Hotel London Hyde Park.

This 4-star London hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 7 AM to 10 AM and at the weekend from 7:30 AM to 11 AM.
24-hour room service is available.

Languages

English, Estonian, French, Hungarian, Italian, Lithuanian, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Breakfast to-go available for a fee 7 AM to 10 AM on weekdays and 7:30 AM to 11 AM on weekends; GBP 35 per person
  • A bar/lounge

Things to do

  • Gym
  • Library

Family friendly

  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (258 square foot of space)
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately GBP 35 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Guests may experience noise disturbance due to nearby construction work.

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Best Western Hotel Mornington
Best Western Mornington
Best Western Mornington Hotel
Best Western Mornington Hotel London
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Hotel Best Western Mornington
Mornington Best Western
Mornington Hotel
Mornington Hotel Best Western
BEST WESTERN Mornington Hotel London, England
Best Western Mornington Hotel Hyde Park
Best Western Mornington London Hyde Park
Best Western Mornington Hyde Park
Mornington London Hyde Park
Best Western Mornington Hotel London Hyde Park Hotel
Best Western Mornington Hotel London Hyde Park London
Best Western Mornington Hotel London Hyde Park Hotel London

Best Western Mornington Hotel London Hyde Park Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 361 out of 1002 reviews
Rating 8 - Good. 329 out of 1002 reviews
Rating 6 - Okay. 167 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 70 out of 1002 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan, North Saanich

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, comfortable room, delicious breakfast.
Stayed 9 nights in May 2025

2/10 Terrible

Jordan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had not planned on posting pictures or complaining about the state of my room when I first entered it, as I genuinely only planned on showering and sleeping there, but if this review helps even one person avoid a bad experience, it'll be worth it. The floors hadn't been vacuumed in some time, with popcorn, buttons, string, toenails/ fingernails, dust, and various types of liter lining the carpet of the room, the paint on the wall looked atrocious and was peeling off the ceiling in the bathroom, leaving bits of paint on the counter, the cups in the bathroom were dirty, and there was hair and mold in the shower. You can hear people entering and exiting their rooms at all hours of the day/ night, hear their conversations, and hear them walking across the floor. They claim the internet is secure, but it is actually open to everyone in the area, allowing anyone with unsavory intentions to watch what you're doing online. Their staff, which seem friendly at first meeting, make disparaging comments about your nationality and disability, and when you bring it to their attention, they threaten to sue you. Avoid at all costs.
Stayed 5 nights in May 2025

6/10 Okay

Reynaldo

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
***
Stayed 4 nights in May 2025

8/10 Good

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. Loved the library area and the location was great! We were surprised at how quiet it was!
Stayed 6 nights in Apr 2025

10/10 Excellent

MEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dry good check-in, even called the room to check were satisfied
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness
The front desk staff was very helpful and nice. Great location!! The housekeeping did not do a good job with cleaning the room and sheets.
Stayed 2 nights in Apr 2025

6/10 Okay

Jane

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room was small and in no way an executive room. Was given 407, right next to the lift. The shower was stuck on a hot temperature, which was mentioned to reception. Staff were friendly enough, place was clean, despite building works happening in next door building, which could be heard from 9 am and which wasn’t mentioned when booking.
Stayed 3 nights in Apr 2025

10/10 Excellent

Isaias

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect location! Hotel staff is wonderful, close to great metro stations, easy to make it from the aiport via paddington station. We could roll our suitcases to the hotel, streets allow it. The hotel breakfast is the best! Hot breakfast and they prepare wathever you want from the menu. The room was small but accomodated a small extra bed for our daughter. It had all you needed! Internet wssnt the greatest though, disconnected constantly but that wanst a problem for us. Overall, loved our stay here so much!
Stayed 5 nights in Apr 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good position, lovely room, helpful and attentive staff,great breakfast choice and hot food was hot!!
Stayed 1 night in Apr 2025

6/10 Okay

Stuart

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Great location and very friendly/helpful staff but disappointing that the shower was of such low quality.
Stayed 1 night in Apr 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The gentlemen who checked us in was very polite and helpful.
Stayed 1 night in Apr 2025

8/10 Good

Frédéric

Stayed 1 night in Mar 2025

6/10 Okay

Lumdila

Travelled with family
Liked: Cleanliness
Room was clean and it was cleaned every day which was great. Bedding was changed and you could get clean towels anytime. But the room is very small, had no basics such as a fridge. Wifi was practically not working. TV had no sound. Shower head wasn't working properly and the curent was poor. Beds were small and very soft.
Stayed 6 nights in Apr 2025

10/10 Excellent

Ryo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Philip

Stayed 1 night in Mar 2025

10/10 Excellent

Steven, Palisades Park

Stayed 3 nights in Mar 2025

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and good location. Well decorated. I would return. Staff were very polite.
Stayed 1 night in Mar 2025

8/10 Good

Garry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay
Stayed 1 night in Mar 2025

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Karen Jean, Durham

Liked: Cleanliness, amenities
The Location, a short walk from Kensington Gardens, and the staff were amazing. There’s a Tube Station and city bus stop directly across from the gate to the gardens. I was able to catch a bus to Victoria Station, to see Wicked, at the Apollo Victoria Theatre. I will definitely return to this hotel.
Stayed 2 nights in Mar 2025

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service
Nice tucked away little hotel, very friendly staff who go above and beyond, rooms got slightly too warm and sink temperatures were tempermental but would recommend for a couple nights
Stayed 2 nights in Mar 2025

10/10 Excellent

PHILIP

Business traveller
Liked: Cleanliness, property conditions & facilities
Great staff
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the hotel are first rate. No complaints at all. I've only got things to s
Stayed 1 night in Feb 2025

8/10 Good

WYNAND, Belton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location away from the hustle and bustle yet within walking distance from Kensington and Hyde Parks and several restaurants - I have to mention The Swan - I liked it so much I was there three days in a row! The staff was friendly and helpful, breakfast was the best I had in a long time, and I enjoyed a drink at the bar in the library several time. It’s a quaint small hotel that delivers!
Stayed 4 nights in Feb 2025

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024