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Garden View Hotel

3.0 star property

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Photo gallery for Garden View Hotel

In-room safe, blackout curtains, free WiFi, bed sheets
Meeting facility
Aerial view
Porch
Interior entrance

Reviews

7.4 out of 10
Good

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

View in a map
29-31 Nevern Square, London, England, SW5 9PE
  • Place, Cromwell Road
    ‪2 min walk‬
  • Place, Kensington High Street
    ‪9 min walk‬
  • Place, Natural History Museum
    ‪6 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪28 min drive‬

Room options

View all photos for Quadruple Room

In-room safe, blackout curtains, free WiFi, bed sheets

Quadruple Room

8.0 out of 10
Very good
(11 reviews)
  • 18 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Standard Double Room

In-room safe, blackout curtains, free WiFi, bed sheets

Standard Double Room

7.6 out of 10
Good
(67 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | In-room safe, blackout curtains, free WiFi, bed sheets

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(38 reviews)
  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | In-room safe, blackout curtains, free WiFi, bed sheets

Standard Twin Room, 2 Single Beds

7.8 out of 10
Good
(49 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Triple Room

Triple Room | In-room safe, blackout curtains, free WiFi, bed sheets

Triple Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Standard Studio

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

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About this property

Garden View Hotel

Hotel with a 24-hour front desk, near Natural History Museum
Along with a 24-hour front desk, this smoke-free hotel has tour/ticket assistance and free Wi-Fi in public areas. Other amenities include multilingual staff assistance.
Garden View Hotel offers 61 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, complimentary toiletries and hairdryers. This London hotel provides complimentary wireless Internet access. Additionally, rooms include portable fans and blackout curtains. Housekeeping is provided on a daily basis.

Garden View Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Cromwell Road. Free WiFi in public areas is available.
  • Free WiFi
  • Services include tour or ticket assistance and luggage storage
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Just a 3-minute drive from Natural History Museum and a few minutes from Victoria and Albert Museum
Garden View Hotel offers its guests multilingual staff, tour/ticket assistance, and a lift. WiFi is free in public spaces.

This 3-star London hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • Hardwood flooring in room
  • Lift

More

  • Built in 1910
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Eco-friendly toiletries
  • Heating
  • Phone
  • Portable fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.

Property is also known as

Garden View Hotel
Garden View Hotel London
Garden View London
Hotel Garden View
Hotel View Garden
View Garden Hotel
Garden View Hotel London, England
Garden View Hotel Hotel
Garden View Hotel London
Garden View Hotel Hotel London

Reviews

Garden View Hotel Reviews

7.4

Good

7.6/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 358 out of 1269 reviews
Rating 8 - Good. 438 out of 1269 reviews
Rating 6 - Okay. 272 out of 1269 reviews
Rating 4 - Poor. 113 out of 1269 reviews
Rating 2 - Terrible. 88 out of 1269 reviews

Reviews

2/10 Terrible

ranganath

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
During my stay, I was subjected to highly unsanitary and unsafe conditions, which included a bed bug infestation as visible in the attached images (documenting both the mattress with droppings and a captured insect). This resulted in considerable distress, insect bites, and loss of sleep. The room also suffered from suffocating air quality, outdated décor, and poor customer service—despite my reservation for a ‘garden view’ room, I was assigned a basement room with no garden view whatsoever. These conditions clearly violate the Consumer Rights Act 2015 (UK), which requires services to be provided with reasonable care, skill, and as Accommodation with visible dirt/droppings, poor sanitation protocols, and misleading room allocation is both unfit for habitation and a breach of contract. Specifically: - The mattress had clear stains and droppings, as shown in my photos. - Bed bugs were found on-site and caused insect bites while staying in the room. - The air in the assigned room was stifling, with no ventilation or reasonable comfort. - The decor and overall maintenance were outdated and unacceptable for the advertised standards. - Staff failed to provide adequate support or respond effectively to complaints. - The room allocated was not as described or ordered (a ‘garden view’), but a basement, further adding to the inconvenience and loss of enjoyment.
Stayed 2 nights in Aug 2025

8/10 Good

DR BURHAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Hanifa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Emily

Travelled with family
Liked: Cleanliness, staff & service
Could be cleaner, dead animals, bathroom is so small I couldn't really fit, and the shower door wouldn't shut so basically couldn't wash as there wasn't enough room. Over all I would stay again but would choose a bigger room.
Stayed 2 nights in Aug 2025

6/10 Okay

Xavier

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Convenient access to transit.
Stayed 2 nights in Aug 2025

10/10 Excellent

Zachary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Mark

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and clean. Negative, no breakfast, reception frequently unmanned - they need a bell not a phone number that goes to answer machine (don't they understand the basics of running a hotel?)
Stayed 2 nights in Aug 2025

8/10 Good

Parker’s

Liked: Cleanliness
Stayed 1 night in Apr 2025

8/10 Good

Richard

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is great. Rooms cleaned nicely. Fans in the room need to be replaced
Stayed 3 nights in Jul 2025

2/10 Terrible

Betty

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We arrived around midnight due to a flight delay and immediately faced issues—there was no ramp, only stairs, making it hard to carry luggage. Our room was in terrible condition, frankly uninhabitable: stained sheets, broken heater door, small holes in walls, curtains falling apart, and a jammed door that trapped us inside for over 10 minutes. The phone and outlets didn’t work, and WiFi was weak since our room was in the basement. No one answered our calls to the front desk, and with the hotel fully booked, there were no other options. Our first night was Trashed! Luckily, I negotiated with Expedia Agent and got re-booked to a great hotel, Best Western in Chiswick Palace for our remaining stay!
Stayed 5 nights in Jul 2025

8/10 Good

Guadalupe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The toilets
Stayed 3 nights in Jul 2025

8/10 Good

Caroline

Travelled with family
Liked: Staff & service
Place was clean small and definitely an older hotel. Location was great. No breakfast area. Was walkable to station and coffee food. It's fine for a few nights but no way a place of luxury.
Stayed 2 nights in Jul 2025

8/10 Good

Ohjeong

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2025

6/10 Okay

john

Liked: Staff & service
Disliked: Property conditions & facilities

good value

great location for earl’s court & london in general beds ok but a little soft. shower head broken good value for its location but don’t expect too muck
Stayed 2 nights in Jul 2025

6/10 Okay

Lungwa

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

6/10 Okay

Raja Sekhar

I didn't like their use of cotton curtains in shower which spills the water all over the washroom.
Stayed 3 nights in Jul 2025

2/10 Terrible

steven

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I first booked, I thought that breakfast was included, and then we quickly received notification that there was no breakfast. Additionally, at the time we booked there was no option to cancel before hand. It’s called the Garden view however, we had no view of any garden. They stuck us in a basement with a view of a trash bin. There were bugs, and there was no ventilation. They gave us a fan that barely worked and when we asked for a better room or compensation, they refused.
Stayed 3 nights in Jul 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Our first room was spacious, but half of the outlets did not work, the toilet did not flush correctly, the shower leaked all over the bathroom floor and did not turn off all the way, and the bathroom door did not close. However, after bringing it to the hotels attention they were able to move us rooms the following day, but they did put guests into the original room after we moved without fixing any of the issues.
Stayed 3 nights in Jul 2025

6/10 Okay

Louise

Business traveller
Liked: Cleanliness

Quiet, no frills hotel in nice location.

Good location, easy access to tube, quiet part of Earls Court. Room at back 28HL on half landing was more basic than room looking on to garden square on previous stay. Decor and furniture bit tired, shower pressure low but ensuite clean.
Room 28 HL
Step up to ensuite with warm floor
Stayed 1 night in Jul 2025

6/10 Okay

Diane

Travelled with partner
Liked: Staff & service, property conditions & facilities
Room clean & nice, lift very small. A chance of breakfast would have been good.
Stayed 2 nights in Jul 2025

8/10 Good

Vivian

Travelled with family
Liked: Room comfort

Cozy

Rooms are so small and there's not even street parking but it's pretty centric.
Stayed 3 nights in Jul 2025

8/10 Good

Penelope

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small room comfortable

The room was fine and the bed was a double and comfortable. View out the window was nice. The evening desk service was poor. I asked for help using the tv and the person at the desk said he didn’t know anything about operating the tv. I asked another question a different evening ( can’t remember what it was now) but he responded the same way- he didn’t know about that’s. They seemed like basic things an employee should be able to help with.
Stayed 3 nights in Jul 2025

8/10 Good

Penelope

Stayed 1 night in Jul 2025

2/10 Terrible

Rhea

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
The building is way outdated. There is no aircon. There was a fan but we need to ask them to replace it as it was broken. The room is too tight for 3 people. No amenities. The shower handle is broken. The hallway is too tight, it's only 1 person who can walk into it same with the super slow elevator that only fits 2 people at a time. The staff are rude, not very welcoming to guest. I will never stay in this hotel again.
Stayed 4 nights in Jul 2025

4/10 Poor

Lawrence

Disliked: Property conditions & facilities

Garden View Hotel Disappointing

The hotel was a major disappointment. Misleading posting on your website. Over priced broom closet rooms without AC. Promised inclusive breakfast -- PRE-PAID - did not exist. Would NOT recommend this hotel to anyone.
Stayed 3 nights in Jul 2025