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Lancaster Gate Hotel

3.0 star property

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Photo gallery for Lancaster Gate Hotel

Property entrance
Bar (on property)
Standard Triple Room, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board
Reception
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
66-71 Lancaster Gate, London, England, W2 3NA
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Palace
    ‪13 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪61 min drive‬

Room options

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room, Multiple Beds

7.2 out of 10
Good
(5 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(17 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Lancaster Gate Hotel

This smoke-free hotel features a bar/lounge, a meeting room and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area and a front desk safe are on-site.
Lancaster Gate Hotel offers 196 accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Lancaster Gate Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a bar and meeting rooms.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and multilingual staff
  • Guests have great things to say about the clean guestrooms and the location
  • Within a 15-minute walk of Hyde Park and Kensington Palace
Lancaster Gate Hotel offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Lancaster Gate Hotel also features a television in common area and a lift. You'll have access to the health club at a partner property.

This Victorian London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22.90 for adults and GBP 11.45 for children
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1866
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Minimum check-in age - 18

Check-out

Check-out before noon

Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 22.9 for adults and from GBP 11.45 for children
  • Late check-out fee: GBP 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate

Lancaster Gate

Lancaster Gate Hotel

Lancaster Gate Hotel London

Lancaster Gate London

Hyde Park Premier London Paddington Hotel London

Park Grand London Lancaster Gate England

Lancaster Gate Hotel London, England

Lancaster Gate Hotel Hotel

Lancaster Gate Hotel London

Lancaster Gate Hotel Hotel London

Lancaster Gate Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 356 out of 1000 reviews
Rating 8 - Good. 369 out of 1000 reviews
Rating 6 - Okay. 181 out of 1000 reviews
Rating 4 - Poor. 65 out of 1000 reviews
Rating 2 - Terrible. 29 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

4/10 Poor

David Gareth

Liked: Cleanliness
Stayed for 3 nights (Feb 13th - Feb 16th) Advised of refurbishment work following booking. Entrance was now into a make shift reception area that fronted the breakfast bar. Advised reception following first night that tv in room 404 wasn't working (no signal). Still not working when we left on 16th Feb. Room was cleaned as expected following first and second night but left untouched on third day. My impression is that the hotel is being run on a shoestring until the refurbishment is completed. Will return following completion of refurbishment.
Stayed 2 nights in Feb 2026

10/10 Excellent

Atsuko

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed staying your hotel a lot😊 looking forward to coming back. Thank you.
Stayed 1 night in Feb 2026

6/10 Okay

Madison

Stayed 1 night in Feb 2026

8/10 Good

Luke

Friendly staff, decent rooms.
Stayed 2 nights in Feb 2026

2/10 Terrible

Raymond

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel is under renovation. We moved three times before we were given a room with hot water. The staff reluctantly gave us an upgrade, after we prepared to leave the hotel. At first they claimed thay had written to us explanning the situation. Although we were given a complimentary breakfast vouchure, it was the poorest buffet table we have ever seen, and certainly not worth the UKP 22.00 they were charging. We knew things were amiss when the staff could not direct us to the hotel. Please do not send anyone to this place. There was no telephone in the room. Lastly, there were steps before and after the elevator, making if difficult to move our luggage, while one elevator was not working.
Stayed 2 nights in Feb 2026

6/10 Okay

Adrian

Business traveller
Liked: Cleanliness, staff & service
Hotel was fine and within 10 minutes walk from Paddington train station. Was biding for work and room was basic but clean and secure. Staff were friendly. Didn't eat in the hotel. Would stay again for basic stop over.
Stayed 1 night in Feb 2026

6/10 Okay

George

Room quality
Stayed 3 nights in Feb 2026

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Reception staff were friendly and efficient, the room was nice and even had a bath. The building is beautiful and the location was super handy, with two tube stations on different lines nearby.
Stayed 3 nights in Jan 2026

8/10 Good

GREG

Stayed 1 night in Jan 2026

10/10 Excellent

Aziel

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean but would appreciate some handwash
Stayed 1 night in Jan 2026

10/10 Excellent

Ashleigh

Stayed 2 nights in Nov 2025

6/10 Okay

Niel

Business traveller
Liked: Cleanliness, staff & service, amenities
It was ok. Unfortunately the keycard didn't work the first time - had to return to reception. One lift working at the moment too due to renovations. So everything slower than usual. Staff were friendly and helpful.
Stayed 1 night in Jan 2026

6/10 Okay

Michael

Stayed 2 nights in Oct 2025

8/10 Good

Ronald G

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff on reception and at breakfast very friendly and welcoming. Reception area and public areas on ground floor bright, clean and modern. Bedroom did not reflect the images on the website. Room was small with just enough space to move around the bed. Bathroom was very small and in need of an upgrade.
Stayed 2 nights in Nov 2025

6/10 Okay

Romana

Liked: Staff & service
Stayed 7 nights in Dec 2025

8/10 Good

Niloy

Stayed 1 night in Dec 2025

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have breakfast but it looked really good. Staff were friendly and helpful.
Stayed 3 nights in Dec 2025

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness
Staff friendly , foyer and downstairs nice enough. Room was tired and tatty as were the bedsheets with dark long hairs in the bedding (that always freaks my daughter out) obviously from cleaner / laundering and old ink stains but was all clean. Good shower . Didn’t have breakfast but complimentary coffee was nice although had to go down to breakfast area for it - no facilities in room. Location is great though - easy access to tube and Hyde park and lovely area aesthetically. London prices for 1990s level hospitality.
Stayed 1 night in Dec 2025

6/10 Okay

Taryn

Travelled with group
Liked: Cleanliness, staff & service
Front staff very nice and helpful. The rooms are smaller and tight. The one bed mattress was hard and lumpy. Rooms are older but clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Niel

Business traveller
Liked: Cleanliness, staff & service, amenities
Great check in. Was able to drop my bags in my room early. Super service. Nice breakfast too :-)
Stayed 1 night in Dec 2025

8/10 Good

paul

Travelled with partner
Liked: Staff & service, amenities
The room was clean but surprised no hand soap was provided in the bathroom. The staff were friendly and efficient. The bar service was fine.
Stayed 3 nights in Dec 2025

8/10 Good

Catherine

Stayed 3 nights in Dec 2025

6/10 Okay

Eddie

Disliked: Property conditions & facilities
Room was clean and basic, quite outdated facilities and bathroom pokey
Stayed 2 nights in Dec 2025

6/10 Okay

Jose

Stayed 2 nights in Dec 2025

2/10 Terrible

Mike

Stayed 1 night in Dec 2025

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