Lancaster Gate Hotel

3.0 star property

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Room options

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room, Multiple Beds

7.0 out of 10
Good
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room, 2 Single Beds

8.4 out of 10
Very good
(16 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Lancaster Gate Hotel

This smoke-free hotel features a bar/lounge, a meeting room and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area and a front desk safe are on-site.
Lancaster Gate Hotel offers 196 accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Lancaster Gate Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a bar and meeting rooms.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and multilingual staff
  • Guests have great things to say about the location and the breakfast
  • Within a 15-minute walk of Hyde Park and Kensington Palace
Lancaster Gate Hotel offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Lancaster Gate Hotel also features a television in common area and a lift. You'll have access to the health club at a partner property.

This Victorian London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22.90 for adults and GBP 11.45 for children
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1866
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 22.9 for adults and from GBP 11.45 for children
  • Late check-out fee: GBP 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Lancaster Gate Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 360 out of 1000 reviews
Rating 8 - Good. 371 out of 1000 reviews
Rating 6 - Okay. 182 out of 1000 reviews
Rating 4 - Poor. 61 out of 1000 reviews
Rating 2 - Terrible. 26 out of 1000 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

8/10 Good

Ronald G

Travelled with family
Liked: Cleanliness, staff & service, amenities
Staff on reception and at breakfast very friendly and welcoming. Reception area and public areas on ground floor bright, clean and modern. Bedroom did not reflect the images on the website. Room was small with just enough space to move around the bed. Bathroom was very small and in need of an upgrade.
Stayed 2 nights in Nov 2025

6/10 Okay

Romana

Liked: Staff & service
Stayed 7 nights in Dec 2025

8/10 Good

Niloy

Stayed 1 night in Dec 2025

8/10 Good

Diane

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t have breakfast but it looked really good. Staff were friendly and helpful.
Stayed 3 nights in Dec 2025

6/10 Okay

Tim

Travelled with family
Liked: Cleanliness
Staff friendly , foyer and downstairs nice enough. Room was tired and tatty as were the bedsheets with dark long hairs in the bedding (that always freaks my daughter out) obviously from cleaner / laundering and old ink stains but was all clean. Good shower . Didn’t have breakfast but complimentary coffee was nice although had to go down to breakfast area for it - no facilities in room. Location is great though - easy access to tube and Hyde park and lovely area aesthetically. London prices for 1990s level hospitality.
Stayed 1 night in Dec 2025

6/10 Okay

Taryn

Travelled with group
Liked: Cleanliness, staff & service
Front staff very nice and helpful. The rooms are smaller and tight. The one bed mattress was hard and lumpy. Rooms are older but clean
Stayed 4 nights in Dec 2025

10/10 Excellent

Niel

Business traveller
Liked: Cleanliness, staff & service, amenities
Great check in. Was able to drop my bags in my room early. Super service. Nice breakfast too :-)
Stayed 1 night in Dec 2025

8/10 Good

paul

Travelled with partner
Liked: Staff & service, amenities
The room was clean but surprised no hand soap was provided in the bathroom. The staff were friendly and efficient. The bar service was fine.
Stayed 3 nights in Dec 2025

8/10 Good

Catherine

Stayed 3 nights in Dec 2025

6/10 Okay

Eddie

Disliked: Property conditions & facilities
Room was clean and basic, quite outdated facilities and bathroom pokey
Stayed 2 nights in Dec 2025

6/10 Okay

Jose

Stayed 2 nights in Dec 2025

2/10 Terrible

Mike

Stayed 1 night in Dec 2025

8/10 Good

Lynne

Travelled with group
Liked: Staff & service, amenities
The hotel was well situated for transport links. The rooms were clean but the bathroom needed updating. The bar was comfortable and well stocked. All of the staff were courteous and helpful. I would recommend to anyone wanting to stay clise to central Oobdon
Stayed 1 night in Dec 2025

8/10 Good

Stephen

Stayed 3 nights in Dec 2025

10/10 Excellent

Trevor

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless, staff were very helpful nd pleasant
Stayed 5 nights in Nov 2025

6/10 Okay

claire

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff were extremely friendly and helpful. Rioms were ok, triple room was cramped. Bathroom was very dated. Took alot of fiddling with taps to have a shower that didnt scorch you. Plus no soap or handwash to use. Had to use body wash. Found this unusual. Breakfast was nice but expected more for the price.
Stayed 2 nights in Dec 2025

6/10 Okay

Brian

Travelled with partner
A little shabby. New carpet, fresh paint and bathroom Reno’s would help a lot. Nice location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 6 nights in Nov 2025

6/10 Okay

Wayne

Starting to get a little tired.
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Stayed 1 night in Nov 2025

2/10 Terrible

Alan

Business traveller
Disliked: Cleanliness, staff & service, amenities
This is a horrible hotel, thankfully just there for the one night for a work conference but avoid this place folks. Staff - Rude and horrible Room - window broken so wouldn't close, -1 outside so had to have semi broken air con rattling away all night not to freeze. Really loud in the room, shower didn't work properly, no kettle in the room - or anything. TV didn't work. It's an absolute dump, in the states it would be the standards of a roadside motel.
Stayed 1 night in Nov 2025

4/10 Poor

david

Liked: Staff & service
Disliked: Amenities
No problem with staff,The room had limited bedding,only two pillows,no soap.It felt bare
Stayed 1 night in Nov 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room comfortable and the en-suite had a bath. I dislike showers, so this was a big plus for me. The staff were pleasant and helpful. I have an essential tremor of my hands, and the breakfast manager kindly carried my cup to my table for me. Much appreciated. Drinks machine does excellent hot chocolate too.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose Carlos

Liked: Cleanliness, staff & service, amenities
Everything was good, great service and customer service
Stayed 3 nights in Nov 2025

10/10 Excellent

ISOBEL

Travelled with family
Liked: Cleanliness, staff & service
Spacious room in a nice location
Stayed 1 night in Nov 2025

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