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Lancaster Gate Hotel

3.0 star property

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Photo gallery for Lancaster Gate Hotel

Property entrance
Bar (on property)
Standard Triple Room, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board
Bar (on property)
Daily continental breakfast (GBP 22.9 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar
  • Housekeeping

Explore the area

View in a map
66-71 Lancaster Gate, London, England, W2 3NA
  • Place, Kensington Gardens
    ‪1 min walk‬
  • Place, Hyde Park
    ‪7 min walk‬
  • Place, Kensington Palace
    ‪12 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪57 min drive‬

Room options

View all photos for Standard Triple Room, Multiple Beds

Standard Triple Room, Multiple Beds | In-room safe, desk, laptop workspace, iron/ironing board

Standard Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Twin Room, 2 Single Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Twin Room, 2 Single Beds

8.2 out of 10
Very good
(15 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Lancaster Gate Hotel

This smoke-free hotel features a bar/lounge, a meeting room and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area and a front desk safe are on-site.
Lancaster Gate Hotel offers 196 accommodations with a safe and coffee/tea makers. LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
The breakfast at Lancaster Gate Hotel gets high marks from our customers. During your stay, you're just a quick walk from Hyde Park. Features include free WiFi in public areas, plus a bar and meeting rooms.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Amenities include a front desk safe, meeting rooms and multilingual staff
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Hyde Park and Kensington Palace
Lancaster Gate Hotel offers its guests multilingual staff, tour/ticket assistance, and a front desk safe. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Lancaster Gate Hotel also features a television in common area and a lift. You'll have access to the health club at a partner property.

This Victorian London hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; GBP 22.90 for adults and GBP 11.45 for children
  • A bar/lounge

Things to do

  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Built in 1866
  • Smoke-free property
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out fee: GBP 50

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 22.9 for adults and from GBP 11.45 for children
  • Late check-out fee: GBP 50

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Hotel Lancaster Gate
Lancaster Gate
Lancaster Gate Hotel
Lancaster Gate Hotel London
Lancaster Gate London
Hyde Park Premier London Paddington Hotel London
Park Grand London Lancaster Gate England
Lancaster Gate Hotel London, England
Lancaster Gate Hotel Hotel
Lancaster Gate Hotel London
Lancaster Gate Hotel Hotel London

Lancaster Gate Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 365 out of 1007 reviews
Rating 8 - Good. 376 out of 1007 reviews
Rating 6 - Okay. 182 out of 1007 reviews
Rating 4 - Poor. 58 out of 1007 reviews
Rating 2 - Terrible. 26 out of 1007 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Mohammad

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 6 nights in Nov 2025

6/10 Okay

Wayne

Starting to get a little tired.
Stayed 1 night in Nov 2025

10/10 Excellent

Sean

Stayed 1 night in Nov 2025

2/10 Terrible

Alan

Business traveller
Disliked: Cleanliness, staff & service, amenities
This is a horrible hotel, thankfully just there for the one night for a work conference but avoid this place folks. Staff - Rude and horrible Room - window broken so wouldn't close, -1 outside so had to have semi broken air con rattling away all night not to freeze. Really loud in the room, shower didn't work properly, no kettle in the room - or anything. TV didn't work. It's an absolute dump, in the states it would be the standards of a roadside motel.
Stayed 1 night in Nov 2025

4/10 Poor

david

Liked: Staff & service
Disliked: Amenities
No problem with staff,The room had limited bedding,only two pillows,no soap.It felt bare
Stayed 1 night in Nov 2025

10/10 Excellent

Penny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room comfortable and the en-suite had a bath. I dislike showers, so this was a big plus for me. The staff were pleasant and helpful. I have an essential tremor of my hands, and the breakfast manager kindly carried my cup to my table for me. Much appreciated. Drinks machine does excellent hot chocolate too.
Stayed 3 nights in Nov 2025

10/10 Excellent

Jose Carlos

Liked: Cleanliness, staff & service, amenities
Everything was good, great service and customer service
Stayed 3 nights in Nov 2025

10/10 Excellent

ISOBEL

Travelled with family
Liked: Cleanliness, staff & service
Spacious room in a nice location
Stayed 1 night in Nov 2025

10/10 Excellent

Zoe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Whenever we stay in London we choose The Lancaster Gate Hotel. The rooms are traditionally decorated and although perhaps not the most modern or contemporary, they are always spotlessly clean. Check in was gast and efficient with friendly staff as always. I couldnt work out how to turm the heating on and asked at the reception - someone came immediaty and showed me how to do it and was so friendly. If I could make any improvement to put stay, a couple.of biscuits on the tea tray would have been nice, and the bed was a little too firm, however overall, another good stay here at The Lancaster Gate. The location is brilliant with Hyde Park and the underground station just a few minutes walk away.
Stayed 1 night in Nov 2025

6/10 Okay

Christie

Travelled with family and small children
Liked: Cleanliness
The neighbourhood is GREAT (quiet, near multiple Underground lines, walkable to Notting Hill, across from Hyde park) Appreciated the housekeeping and luggage storage The room was ok, though it smelled musty and we often heard muffled taking from the neighbouring rooms. I can sleep with ear plugs but my kid couldn’t is he had trouble falling asleep. Breakfast was tasty but expensive
Stayed 7 nights in Nov 2025

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful! Breakfast fabulous. Room very good.
Stayed 5 nights in Nov 2025

8/10 Good

timothy

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Stains on carpet. Toilet flushing was an issue. Beds were too stiff. We both had back aches every morning. Location was very good and the price was fair.
Stayed 5 nights in Nov 2025

10/10 Excellent

Ashley

Stayed 3 nights in Oct 2025

8/10 Good

Silvye

Liked: Staff & service, amenities
It would have helped to have international electric plugs
Stayed 2 nights in Nov 2025

8/10 Good

Albert

Stayed 2 nights in Nov 2025

10/10 Excellent

Iffat

Travelled with family
Liked: Cleanliness, property conditions & facilities
Room was comfortable, great staff, location is perfect.
Stayed 4 nights in Oct 2025

8/10 Good

Trevor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room quite area good bed and very good air con.
Stayed 3 nights in Oct 2025

8/10 Good

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Location/Old style comfort/near paddington
Stayed 6 nights in Oct 2025

10/10 Excellent

jocelyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I would go back to stay again
Stayed 4 nights in Oct 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly helpful staff, clean comfortable room. I have walking issues. The first stay, the staff found me a room without stairs, downstairs, access by elevator. My second stay was on the ground level floor in a larger room. The room was showing its age but was comfortable. The breakfast is buffet style, lots of choice and like all hotels, very expensive. There are pubs and a good Italian restaurant within walking distance. I would probably stay again. Thank you to the staff.
Stayed 1 night in Oct 2025

6/10 Okay

Caroline

Business traveller
Liked: Room comfort
Disliked: Staff & service
The rooms need redecorating and the taps were either freezing cold or burning hot. The rooms were cold and the heating was so noisy it kept me awake. You get what you pay for.
Stayed 3 nights in Oct 2025

10/10 Excellent

B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great service for central London

Excellent venue in London with great service.
Stayed 1 night in Oct 2025

10/10 Excellent

Iffatnaz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, excellent staff. Very close to local Metro and buses. Easy to get to shopping areas.
Stayed 6 nights in Oct 2025

10/10 Excellent

Jan

Stayed 6 nights in Sep 2025

10/10 Excellent

Marielys

Liked: Cleanliness, staff & service, property conditions & facilities
Large room compare with another's Hotels. Big Bathroom and air conditioning. Clean room everyday. Train and bus transportation near by.
Stayed 5 nights in Oct 2025

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