Overall a good place & within 5 blocks of many restaurants, services, the Tube & hopon hopoff busses, but could use some improvements to make it more comfortable.
Mattresses def could be more comfy, maybe add memory foam toppers, something so they don't feel so hard. Also, no washrags avbl...handowels are too big to use in the shower. Bigger soap dispensers for shower. In general, a water fountain somewhere for guests to fill bottles and an ice machine.