Hotel with a 24-hour front desk, near Buckingham Palace
A 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel.
OYO Townhouse New England, London Victoria offers 25 accommodations. LED televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead.
This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.
During your stay at OYO Townhouse New England, London Victoria, you're just a quick walk from Apollo Victoria Theatre. Features include free WiFi in public areas.
Free WiFi
Services include luggage storage
Within a 15-minute walk of Victoria Station Travel Information Centre and Sloane Square
WiFi is free in public spaces.
This 3-star London hotel is smoke free.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
No on-site parking available
Conveniences
24-hour front desk
Luggage storage
Accessibility
No lift
More
1 building
4 floors
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Private bathroom
Rainfall showerhead
Shower
Towels provided
Entertainment
LED TV with digital channels
More
Desk
Heating
Iron/ironing board on request
Phone
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Rollaway/extra beds are not available.
Cots (infant beds) are not available.
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
Property is also known as
Hotel New England
New England Hotel London
Oyo England, London Victoria
OYO Townhouse New England Victoria
OYO Townhouse New England London Victoria
OYO Townhouse New England, London Victoria Hotel
OYO Townhouse New England, London Victoria London
OYO Townhouse New England, London Victoria Hotel London
OYO Townhouse New England, London Victoria Reviews
Reviews
6.8
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 75 out of 424 reviews
10 - Excellent
75
Rating 8 - Good. 134 out of 424 reviews
8 - Good
134
Rating 6 - Okay. 105 out of 424 reviews
6 - Okay
105
Rating 4 - Poor. 66 out of 424 reviews
4 - Poor
66
Rating 2 - Terrible. 44 out of 424 reviews
2 - Terrible
44
7.0/10
Cleanliness
7.0/10
Staff & service
7.0/10
Amenities
6.2/10
Property conditions & facilities
6.8/10
Eco-friendliness
Reviews
6/10 Okay
Judy
30 Apr 2025
Liked: Staff & service
Property okay if a little basic, tea and coffee facilities in the room would have been nice especially with the cost of the room.
I contacted them through Expedia messaging within 30 minutes of checking out on Friday to let them know that I had left my international charger in the socket and that I would be back on Monday to pick it up. When I cam on Monday to pick it up, it had vanished. Also, their listing on Expedia stated that they serve breakfast ... THEY DO NOT. This was a HUGE disappointment because I had factored not having to pay additionally for breakfast.
The property itself was well maintained and clean. My issue was with the staff. They were very unconcerned and unhelpful. We wanted to extend our stay by two nights and when we eventually did so on bookings, the hotel receptionist (both of them) told us that we had to check out and check back in at 3pm.. for the same room.. so we basically had to move out of the room and move in back 4 hours later. . Staff was definitely rude and wont ever recommend this place because of them.there are many other hotels closer and cheaper.
hotel was good for me. I stayed one night. Money and value is good.
Aldona
Stayed 1 night in Mar 2025
10/10 Excellent
Jodie
12 Mar 2025
Better than some reviews say great for. Night or 2
I was a little unsure of stying here due to the reviews but please don’t let them put you off - sure it’s not as updated and clean as it could be but it’s totally fine and the staff really helped anyway the could.
For the price you couldn’t really ask for more - hot shower , bed , Tv .. with some nice lighting and blackout curtains .
I don’t inspect the state of pillows / duvets / towells underneath the covers and what the eye could see was fine - or go stay at the ritz !
Jodie
Stayed 1 night in Mar 2025
8/10 Good
Afesha
Travelled with family
21 Feb 2025
Liked: Staff & service, room comfort
The environment looked clean at first glance but closer looks revealed hair on the bath towel and pillow and the fan in the bathroom was covered with thick layers of dust. The hot water also stopped working on the first morning of our stay so we had to bathe with cold water. The water situation was however fixed later in the day after being reported to the front desk staff.
It was very small, but convenient. Close to the train station and sight seeing. Good for short stays where you just need a place to have a shower and rest at night.