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The Londoner

5.0 star property
VIP Access

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Photo gallery for The Londoner

Rooftop bar
Exterior
Rooftop terrace
Indoor pool, free pool cabanas
Rooftop bar

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Leicester Square
    ‪1 min walk‬
  • Place, Trafalgar Square
    ‪3 min walk‬
  • Place, Piccadilly Circus
    ‪4 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for King Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Room

9.2 out of 10
Wonderful
(27 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room

9.4 out of 10
Exceptional
(10 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King City View Room

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King City View Room

8.8 out of 10
Excellent
(18 reviews)
  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Junior Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Suite

Corner Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Corner Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Capital Suite

Capital Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Capital Suite

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Signature Room

Signature Room | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Signature Room

  • 119 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Tower Penthouse Suite

Tower Penthouse Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Tower Penthouse Suite

  • 200 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for King Room with Exclusive Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

King Room with Exclusive Access

  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room with Exclusive Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room with Exclusive Access

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King Room City View with Exclusive Access

Egyptian cotton sheets, premium bedding, minibar, in-room safe

Deluxe King Room City View with Exclusive Access

  • Sleeps 2
  • 1 King Bed

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About this property

The Londoner

Luxury hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The Retreat has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of The Londoner's great location. During your stay, you're just a quick walk from Trafalgar Square. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy French cuisine while dining at Whitcomb’s
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to Swedish massages, facials or aromatherapy at The Retreat
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Steps from Leicester Square and Garrick Theatre
The Londoner offers its guests a full-service spa, an indoor pool, and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 9 meeting rooms. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury The Londoner. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
Whitcomb’s – This restaurant specialises in French cuisine and serves breakfast, lunch and dinner.
8 at The Londoner – This rooftop bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Joshua’s Tavern – This restaurant specialises in British cuisine and only serves dinner. Open selected days.
The Stage – This bar specialises in seafood and serves breakfast and light fare. Open daily.
The Residence – On-site bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 90 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 9 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (84 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 813 out of 1006 reviews
Rating 8 - Good. 115 out of 1006 reviews
Rating 6 - Okay. 38 out of 1006 reviews
Rating 4 - Poor. 20 out of 1006 reviews
Rating 2 - Terrible. 20 out of 1006 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rashid

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

I'm coming back

Amazing experience the staffs are will trained and helpful the property looks brand new and the location is amazing
Stayed 1 night in Oct 2025

10/10 Excellent

Marisa, Bloomington

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel so very much!
Stayed 5 nights in Oct 2025

10/10 Excellent

Eugenia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were all very friendly and helpful. The rooms aren't super spacious but plenty of room none the less. Has all the essentials and the aircon is adjustable to your comfort. Travelled as a couple with 2 large suitcasea and there was still plenty room to move around. The pool, sauna and steam room were also great to relax in after a busy day and available to all guests. Leicester Square was easy to walk around and access to public transport was great too. Would definitely stay at this hotel again!
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Stayed 3 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, perfect location to get to everything. Service, food, and overall cleanliness were top notch. Enjoyed the pool and sauna etc. rare in London. Will stay again for sure.
Stayed 6 nights in Sep 2025

8/10 Good

aleem

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel rooms a little small, view out the window nothing to write home about, but breakfast was lovely
Stayed 1 night in Oct 2025

10/10 Excellent

Curt

Stayed 5 nights in Oct 2025

10/10 Excellent

Natalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was excellent as always
Stayed 1 night in Oct 2025

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are stunning and staff can’t do enough for you
Stayed 1 night in Oct 2025

8/10 Good

Katharine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location and good lobby options. The room was designed in a good way, not themed, just functional but creative. I certainly would recommend.
Stayed 1 night in Aug 2025

4/10 Poor

Hassan

Stayed 4 nights in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The amenities were great!!! Loved the location as well. Disappointed that we didn't get a room upgrade.
Stayed 2 nights in Sep 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb option for central stay.

Wonderful hotel we wish we could have stayed longer. Pricey but worth it.
Stayed 1 night in Sep 2025

10/10 Excellent

Rick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the centre of London!
Stayed 3 nights in Sep 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Ghassan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sink counter should be bigger. Otherwise very nice.
Stayed 6 nights in Sep 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Sep 2025

10/10 Excellent

Larry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

Amazing location and service was top notch!
Stayed 4 nights in Sep 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved our stay here. The staff were warm & welcoming, the bed & pillows were next level, and the spa facilities alone, were worth the stay. The only thing I found odd, was the lack of outlets in the bathroom. There was one specifically for a man’s electric razor but that’s it. No outlet for a woman to plug in a hairdryer/flatiron - very bizarre & a major overlook in my opinion. I ended up having to do my hair by the window, a bit inconvenient. The lighting in the bathroom was also quite dark and not bright enough to do my makeup. Again, I had to resort to the window for better lighting.
Stayed 1 night in Sep 2025

10/10 Excellent

Ines

Stayed 1 night in Sep 2025

10/10 Excellent

Dipesh

Stayed 4 nights in Sep 2025

10/10 Excellent

David

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Thomas

Stayed 4 nights in Sep 2025

8/10 Good

Devidas

Stayed 3 nights in Sep 2025

10/10 Excellent

Patti

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful and gracious Thankyou
Stayed 2 nights in Sep 2025