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The Londoner

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Photo gallery for The Londoner

A modern lounge area with a central fire feature, seating arrangements, and vertical greenery.
A modern bar area with wooden flooring, bar stools, and a well-stocked liquor shelf.
A modern hotel lobby with a central seating area, a fireplace, and a visible restaurant named "Whimsical."
A modern building with a glass facade, a central entrance, and a surrounding walkway.
A modern indoor pool area with a central seating area and skylights.

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
38 Leicester Square, London, England, WC2H 7LL
  • Place, Theatreland
    ‪1 min walk‬
  • Place, La Seigneurie
    ‪1 min walk‬
  • Place, Leicester Square
    ‪1 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪76 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for King Room

A modern hotel room with a large bed, a small round table, a chair, and a desk with a lamp.

King Room

9.2 out of 10
Wonderful
(35 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room

A modern hotel room with a large bed, a nightstand with a lamp, a framed picture on the wall, and a view of the hallway.

Deluxe King Room

9.4 out of 10
Exceptional
(12 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King City View Room

A modern hotel room with a large bed, bedside tables, a small round table, a chair, and a view of the city at night.

Deluxe King City View Room

9.0 out of 10
Wonderful
(21 reviews)
  • City view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite

A modern hotel room with a large bed, a desk, a chair, a TV, and a bedside table with a lamp.

Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Corner Suite

A modern hotel room with a large bed, bedside tables, a desk, and a TV.

Corner Suite

  • 36 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Capital Suite

A modern living room with a sofa, a coffee table with books, a dining area with a bench, and a large plant.

Capital Suite

  • City view
  • 39 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Room

Signature Room | Premium bedding, minibar, in-room safe, desk

Signature Room

  • City view
  • 119 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Tower Penthouse Suite

Tower Penthouse Suite | Premium bedding, minibar, in-room safe, desk

Tower Penthouse Suite

  • City view
  • 200 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 King Beds
  • Free Wi-Fi

View all photos for King Room The Londoner Platinum

A modern hotel room with a large bed, a small round table, a chair, and a desk with a lamp.

King Room The Londoner Platinum

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room The Londoner Platinum

A modern hotel room with a large bed, a nightstand with a lamp, a framed picture on the wall, and a view of the hallway.

Deluxe King Room The Londoner Platinum

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe King Room City View The Londoner Platinum

A modern hotel room with a large bed, bedside tables, a small round table, a chair, and a view of the city at night.

Deluxe King Room City View The Londoner Platinum

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Londoner

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. Smart televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and complimentary bottles of water. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
The Retreat has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages and facials. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of The Londoner's great location. During your stay, you're just a quick walk from Leicester Square. Features include free WiFi in public areas, plus a full-service spa and an indoor pool.
  • Free WiFi
  • Enjoy Mediterranean cuisine while dining at Whitcomb’s
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to reflexology, aromatherapy or body treatments at The Retreat
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the central location and the helpful staff
  • Steps from Leicester Square and Garrick Theatre
The Londoner offers its guests a full-service spa, an indoor pool, and a hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a business centre and 7 meeting rooms. A fitness centre, a sauna, and a rooftop terrace are also featured at the luxury The Londoner. For a fee, parking is available.

This 5-star London hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11:00 AM.
Whitcomb’s – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.
8 at The Londoner – This rooftop bar specialises in Japanese cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open selected days.
Joshua’s Tavern – This gastropub specialises in British cuisine and only serves light fare. Open selected days.
The Stage – This restaurant specialises in seafood and serves breakfast and light fare. Guests can enjoy drinks at the bar. Open daily.
The Residence – This bar serves breakfast and lunch. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (GBP 100 per day)
  • Limited on-site valet parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; GBP 39 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 8 at The Londoner
  • Joshua’s Tavern
  • The Residence
  • The Stage
  • Whitcomb’s

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot tub
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in room
  • Lift (84 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 16 floors
  • Banquet hall
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Smart TV with satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 39.00 per person
  • Valet parking fee: GBP 100 per day
  • Service fee: 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

The Londoner Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 852 out of 1025 reviews
Rating 8 - Good. 109 out of 1025 reviews
Rating 6 - Okay. 33 out of 1025 reviews
Rating 4 - Poor. 16 out of 1025 reviews
Rating 2 - Terrible. 15 out of 1025 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location, great staff, beautiful rooms
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms and helpful staff.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay for our Anniversary every was 5 Star
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plenty to choose between for breakfast and th bar areas delightful
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Pui Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, excellent location
Stayed 6 nights in Mar 2026
Verified

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel we hope to go back
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

DREW

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good choice of bars and restaurants.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
New favorite place to stay in London
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room; great location; courteous and attentive staff.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Rapinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very comfortable and clean hotel with very attentive staff. I will definitely be staying again
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Christina

Liked: Cleanliness, amenities, property conditions & facilities
Everthing was great; staff, room, view, location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Valentina

Liked: Cleanliness, amenities, property conditions & facilities
Great Hotel in great position and super clean, simply love it
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

helen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent as always. Wonderful staff, lovely rooms, excellent robot toilets! Love the pool area
Stayed 1 night in Feb 2026
Verified

8/10 Good

Cindy

Liked: Cleanliness, property conditions & facilities
Room was extremely clean and staff extremely nice and accommodating.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Mahsa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like to thank everyone at this wonderful hotel. We felt so spoiled from the drinks, breakfast, room cleaning, room service and best of all Leo the concierge who planned our days for us. I highly recommend this hotel.
Stayed 7 nights in Mar 2026
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything at this hotel is absolutely top notch. It has become our go-to in London. The entire staff is amazing.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, property conditions & facilities
One of the best
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property! Lovely staff!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms, but cleverly designed! Brilliant location. Lovely spa too. Would highly recommend.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Einav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a great location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Gurpreet

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff throughout our stay. The spa was amazing and so relaxing. The whole hotel was very clean, bed's were comfy and the room's in general were modern and spacious.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steven

Liked: Cleanliness, property conditions & facilities
Everything was great, breakfast was fantastic. Rooftop bar was brilliant, great atmosphere and great music
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This Hotel is wonderful! The staff was friendly and very attentive. The rooms are very comfortable and well-appointed. Very quiet and I got a wonder night’s sleep. The amenities are great as well with a nice gym and a very relaxing pool area. The location can’t be beat with many wonderful sites within walking distance and the neighborhood is very safe and lots to see and do.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Really enjoyed the stay! The location of the hotel was very central to dining and shopping. The hotel was nicely maintained and the staff was very helpful and attentive. The gym was large and had many options for equipment and weight area. Several bars on property. Would definitely stay again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent! The team was very welcoming
Stayed 2 nights in Mar 2026