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The Park City Grand Plaza Kensington

4.0 star property

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Photo gallery for The Park City Grand Plaza Kensington

Front of property
Lobby
A buffet table with various food items, including pastries, sandwiches, and a flower arrangement.
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
18-30 Lexham Gardens, London, England, W8 5JE
  • Place, Cromwell Road
    ‪1 min walk‬
  • Place, Kensington High Street
    ‪8 min walk‬
  • Place, Kensington Gardens
    ‪10 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪55 min drive‬

Room options

View all photos for Grand Deluxe Double

Grand Deluxe Double | Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Double

8.4 out of 10
Very good
(85 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Plaza Executive Double

Plaza Executive Double | Minibar, in-room safe, desk, blackout curtains

Plaza Executive Double

8.8 out of 10
Excellent
(49 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple

8.6 out of 10
Excellent
(25 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed OR 1 Double Bed and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

8.8 out of 10
Excellent
(13 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed
  • Free Wi-Fi

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About this property

The Park City Grand Plaza Kensington

A restaurant, a business centre and concierge services are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

The Park City Grand Plaza Kensington's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Cromwell Road. You'll find features such as free WiFi in public areas, plus a restaurant and a business centre.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Kensington High Street and Kensington Gardens
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly The Park City Grand Plaza Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Park City Grand Plaza Kensington has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 to 30 per person
  • A restaurant

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • 5 steps to reach entrance
  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately GBP 15 to 30 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

The Park City Grand Plaza Kensington Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 503 out of 1001 reviews
Rating 8 - Good. 315 out of 1001 reviews
Rating 6 - Okay. 116 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Huseyin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, clean room and friendly staff.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ana

Liked: Cleanliness, amenities, property conditions & facilities
Great location and good sized room.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
I didnt have the breakfast but the restaurant is Malaysian food which is limiting for those who may want a wider variety. Rooms were clean, stafg was nice.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Dorota

Liked: Cleanliness, amenities, property conditions & facilities
Amazing stay
Stayed 7 nights in Nov 2025
Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room and hotel with a responsive staff, in a great location. Will stay here again for sure.
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Gina M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and great location
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Vernon Lance

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, close to the tube, and grocery store
Stayed 7 nights in Mar 2026
Verified

8/10 Good

Natalie

Liked: Cleanliness, property conditions & facilities
Clean rooms, nice quiet location.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, amenities, property conditions & facilities
Great room. Great location.
Stayed 9 nights in Nov 2025
Verified

10/10 Excellent

CHUYA

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Ken

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathrine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean room.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Betina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities
Very nice room and good check in
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Alexis

Liked: Cleanliness, staff & service, property conditions & facilities
The property is in a quiet, safe, non-touristy location. The staff were friendly. It’s about a 10 minute walk to the nearest tube station.
Stayed 6 nights in Dec 2025
Verified

10/10 Excellent

Carolyn

Liked: Amenities, property conditions & facilities
Very clean and quiet. Relaxing.
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Ole Martin

Disliked: Cleanliness, amenities
Helt ok
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities
Fabulous location. Clean rooms and well maintained property. Excellent value for cost
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and very clean.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience of this hotel was excellent. Staff were very helpful and friendly. The place was really clean. Had a large bedroom for three of us. The location was very good in that we could walk to Gloucester Road tube station in 5 minutes. We didn’t avail of the restaurant. I would recommend this hotel to my friends.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Sharon

Liked: Staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel.
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Gjertrud Elisabeth

Liked: Cleanliness
Disliked: Property conditions & facilities
The room was ok, but it bit worn. Staff was absent
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Amelia

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very nice and the room was very clean with lots of amenities
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Helena

Liked: Cleanliness, staff & service
The room was ok, little bit old but big and fresh.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

roger

Liked: Cleanliness, staff & service, amenities
Great stay, room lovely, air con to noisy first night, but quickly sorted when staff were told
Stayed 2 nights in Jan 2026