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The Park City Grand Plaza Kensington

4.0 star property

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Photo gallery for The Park City Grand Plaza Kensington

Exterior
Daily continental breakfast (GBP 15.00 per person)
Exterior
Plaza Executive Double | Minibar, in-room safe, desk, blackout curtains
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Gym
  • 24/7 front desk
  • Air conditioning
  • Housekeeping

Explore the area

View in a map
18-30 Lexham Gardens, London, England, W8 5JE
  • Place, Kensington High Street
    ‪8 min walk‬
  • Place, Natural History Museum
    ‪13 min walk‬
  • Place, Hyde Park
    ‪17 min walk‬
  • Airport, London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Grand Deluxe Double

Grand Deluxe Double | Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Double

8.6 out of 10
Excellent
(76 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Double

Plaza Executive Double | Minibar, in-room safe, desk, blackout curtains

Plaza Executive Double

8.6 out of 10
Excellent
(40 reviews)
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Plaza Executive Triple

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple

8.8 out of 10
Excellent
(21 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Large Single Bed OR 1 Double Bed and 1 Single Sofa Bed

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

8.6 out of 10
Excellent
(10 reviews)
  • 27 sq m
  • Sleeps 4
  • 1 Double Bed OR 1 Double Sofa Bed

View all photos for Grand Deluxe Double Room Non Smoking

Minibar, in-room safe, desk, blackout curtains

Grand Deluxe Double Room Non Smoking

  • Sleeps 2

View all photos for Plaza Executive Triple Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Triple Room Non smoking

  • Sleeps 3

View all photos for Plaza Executive Double Room Non smoking

Minibar, in-room safe, desk, blackout curtains

Plaza Executive Double Room Non smoking

  • Sleeps 2

View all photos for Family Suite

Minibar, in-room safe, desk, blackout curtains

Family Suite

  • Sleeps 4

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About this property

The Park City Grand Plaza Kensington

Hotel connected to the convention centre in London with a restaurant
This hotel features a restaurant, a 24-hour fitness centre and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
The Park City Grand Plaza Kensington offers 76 air-conditioned accommodations with minibars and laptop-compatible safes. Televisions come with satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This London hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
The Park City Grand Plaza Kensington's great location gets high marks from our customers. During your stay, you'll be connected to the convention centre and just a quick walk from Cromwell Road. You'll find features such as free WiFi in public areas, plus a restaurant and a 24-hour gym.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Within a 15-minute walk of Kensington Gardens and Imperial College London
There's a restaurant on site. Public spaces have free WiFi. Business amenities include a business centre and meeting rooms. A 24-hour fitness centre, a terrace, and multilingual staff are also featured at the business-friendly The Park City Grand Plaza Kensington.

Smoking is allowed in designated areas at this 4-star London hotel.

For a fee, guests can enjoy continental breakfast on weekdays from 7:00 AM to 11:00 AM and at the weekend from 7:00 AM to 11:00 AM.
The Park City Grand Plaza Kensington has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 15 for adults and GBP 10 for children
  • A restaurant

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • Lift (127 centimetre wide door)

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately GBP 15.00 for adults and from GBP 10.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Parkcity Hotel London
Parkcity London
Park City Grand Plaza Kensington Hotel
Park City Grand Hotel
Park City Grand Plaza Kensington
Park City Grand
The Parkcity Hotel London
Park City Hotel London
The Park City Grand Plaza Kensington Hotel London, England
The Park City Plaza Kensington
The Park City Grand Plaza Kensington Hotel
The Park City Grand Plaza Kensington London
The Park City Grand Plaza Kensington Hotel London

Reviews

The Park City Grand Plaza Kensington Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 521 out of 1002 reviews
Rating 8 - Good. 306 out of 1002 reviews
Rating 6 - Okay. 109 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 32 out of 1002 reviews

Reviews

10/10 Excellent

Andrea

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We thoroughly enjoyed our stay. It was clean, safe, quiet, close to food, shopping, and transit. We would recommend and consider staying here again!
Stayed 7 nights in Aug 2025

10/10 Excellent

Julia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the grand tall Victorian homes and it was well priced for the area.
Stayed 1 night in Aug 2025

2/10 Terrible

Diana

Stayed 1 night in Jun 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fridge was great to have. Room cleaned well daily. Shampoo soap and amenities ample. Steps up into the bathroom in the room were assigned: Not sure if this is same for all rooms but it may not work for those with mobility issues. Bed adequate. Closet space decent. Nice room for the building it was in.
Stayed 4 nights in Jul 2025

10/10 Excellent

Trrry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was very nice. It was very clean and close to nice restaurants. The staff was very nice and very helpful. Rooms were very clean
Stayed 2 nights in Aug 2025

4/10 Poor

Kelly

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Maureen, Altamonte Springs

Liked: Cleanliness, staff & service, property conditions & facilities
We had a nice stay. It was clean and A/C was cold. Room was smaller than it looked online. I found the shower situation strange. The water was all over the whole bathroom and very slippery. Apparently, that's just a European thing. Kind of dangerous so I laid down towels so no one slipped. They cleaned daily and we got new towels so all good. Staff was very friendly and neighborhood seemed safe. Tube was just a couple blocks away. Good pubs within walking distance.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jeanette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location near Earl's Court tube station and the Victoria and Albert Museum! Lovely hotel staff who were always eager to help.
Stayed 10 nights in Jul 2025

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We appreciated that this facility is perfectly located for reaching activity and transportation. It is well-run and maintained. We like the staff and the fine maintenance of its rooms and well priced.
Stayed 4 nights in Jul 2025

4/10 Poor

Chris

Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2025

8/10 Good

Leif

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

catherine j

Liked: Cleanliness, staff & service, property conditions & facilities
This property was good. My only complaint was It was hot and the air conditioning couldn’t keep up. There is a Sainburys around the corner. The staff was polite and the room was clean except around the toilet. I just put a towel down.
Stayed 4 nights in Jul 2025

6/10 Okay

Helen

Stayed 1 night in Jul 2025

8/10 Good

Helen

Stayed 1 night in Jul 2025

10/10 Excellent

Mirza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and very helpful. Was nice to be able to leave our luggage safely at the hotel while we waited for check in and even after check out. Really clean rooms. Great location.
Stayed 2 nights in Jul 2025

10/10 Excellent

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely stay

Lovely stay. Very quiet and slept really well. Good location and family room was spacious and comfortable.
Stayed 1 night in Jul 2025

10/10 Excellent

Samuel

Stayed 1 night in Jul 2025

8/10 Good

Amy

Travelled with family
Liked: Amenities
We enjoyed the property and it's location, it was easy to walk to shopping, restaurants and Underground stations. After spending time in other countries during this trip, we were especially excited about the size of our room and bathroom, it was spacious! The only thing we were a little underwhelmed with, was the breakfast restaurant. We only went once but it was not as plentiful as we expected or as the marketing material made us think. There were plenty of other restaurants in the area to eat and this was certainly not a deal breaker for us, just our experience one morning. We would return to this hotel if we went back to London. We loved the Kensington area.
Stayed 5 nights in Jul 2025

10/10 Excellent

Michael

Stayed 4 nights in Jun 2025

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very accommodating & helpful. This location was great for the walkable area & proximity to a main tube line. Very easy to navigate the area. The room had a wonderful larger bathroom & was clean, with a safe & accommodations. I would stay again.
Stayed 3 nights in Jul 2025

10/10 Excellent

nailya

Liked: Cleanliness
Stayed 8 nights in Jul 2025

8/10 Good

Thomas

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Nice place, terrible breakfast

Comfortable, clean, but the breakfast buffet is a sad afterthought. Not worth the additional £15 they charge.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

We had a great stay - loved the room and the staff at the front desk were great.
Stayed 3 nights in Jul 2025

10/10 Excellent

Claus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay!

Great location, nice big room, spotless and cleaned every day. Staff seemed friendly and helpful.
Stayed 4 nights in Jul 2025

2/10 Terrible

Brian

Business traveller
Liked: Cleanliness

Corporate Greed Hotel

When I arrived at reception to check in, I was informed that the lift was out of order. I was also told that my room was on the top floor (4th floor and 8 flights of stairs). I pointed out that I had two hip replacements and required a room on the ground floor if possible. They were unable to change my room. Apparently, the lift had been out of order for a few days, even when I made the booking. As I pointed out, why wasn't I informed of the lift situation before arriving at the hotel. I could have then booked at another hotel. For all they knew, I could have been disabled and unable to climb 8 flights of stairs. The hotel was obviously more interested in getting my money rather than the welfare of its guests.
Stayed 1 night in Jul 2025