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Hostal El Pilar

2.0 star property

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Photo gallery for Hostal El Pilar

Experience the charm of EL PILAR HOSTAL, a classic European-style hotel with ornate balconies and traditional design.
Enjoy the view from the window with a display of books and magazines nearby.
Step into our stylish lobby, featuring a staircase, reception desk, and guest fridge.
Cozy retreat with a bed, mirror, and wardrobe.
Relax in this serene outdoor space surrounded by lush greenery and vibrant purple blooms.

Popular amenities

  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Calle de las Carretas, 13, Madrid, Madrid, 28012
  • Puerta del Sol
    ‪1 min walk‬
  • Gran Via
    ‪5 min walk‬
  • Plaza Mayor
    ‪6 min walk‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪16 min drive‬

Room options

View all photos for Single Room, Private Bathroom

Single Room, Private Bathroom | Premium bedding, in-room safe, desk, blackout curtains

Single Room, Private Bathroom

8.2 out of 10
Very good
(16 reviews)
  • 7 sq m
  • City view
  • Sleeps 1
  • 1 Single Bed

View all photos for Triple Room, Private Bathroom

Premium bedding, in-room safe, desk, blackout curtains

Triple Room, Private Bathroom

7.8 out of 10
Good
(18 reviews)
  • 16 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Double Room, Private Bathroom

Premium bedding, in-room safe, desk, blackout curtains

Double Room, Private Bathroom

8.2 out of 10
Very good
(18 reviews)
  • 12 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Quadruple Room, Private Bathroom

Quadruple Room, Private Bathroom | Premium bedding, in-room safe, desk, blackout curtains

Quadruple Room, Private Bathroom

9.0 out of 10
Wonderful
(11 reviews)
  • 20 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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4.1 out of 5, Very good, (827)
The price is €85
for 1 room
includes taxes & fees
14 Aug - 15 Aug
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About this property

Hostal El Pilar

Hostal with a 24-hour front desk, steps from Puerta del Sol
Along with concierge services, this smoke-free hostal has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a front desk safe and multilingual staff assistance are on-site.
Hostal El Pilar offers 38 accommodations with a safe and free toiletries. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hostal El Pilar. During your stay, you're just a quick walk from Puerta del Sol. Enjoy features like free WiFi in public areas, plus concierge services and laundry facilities.
  • Free WiFi
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Puerta del Sol and 6 minutes on foot from Plaza Mayor
As a guest of Hostal El Pilar, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. Hostal El Pilar also features concierge services, laundry facilities, and a front desk safe.

This Madrid hostal is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch flat-screen TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Cashless transactions are available
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

El Pilar Hostal
Hostal El Pilar
Hostal Pilar
Hostal Pilar Hostel
Hostal Pilar Hostel El
Hostal El Pilar Hotel Madrid
Hostal El Pilar Madrid
El Pilar Madrid
Hostal El Pilar Hostal
Hostal El Pilar Madrid
Hostal El Pilar Hostal Madrid

Hostal El Pilar Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 250 out of 602 reviews
Rating 8 - Good. 204 out of 602 reviews
Rating 6 - Okay. 87 out of 602 reviews
Rating 4 - Poor. 38 out of 602 reviews
Rating 2 - Terrible. 23 out of 602 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Jorge, Munster

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Updated facilities, great staff service.
Stayed 3 nights in Apr 2025

8/10 Good

Donald A

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff was very friendly and helpful. Great water pressure and plenty of hot water. Very clean and plenty of electrical outlets. Extra blankets were very helpful. It is right next to square where big easter parade ended, but we were shielded from outdoor noises. Location is incredible! We loved that. There were two drawbacks. The first was that we heard people walking on stairs quite frequently in middle of night. The second was the awkward bathroom. Toilet sits in tight area and you have to sit sideways. The sink has a shelf mounted right above it that prevents you from being able to easily wash your face or spit out toothpaste. And the shower is in a tight space with the hot/cold handle placed where it is very easy to bump and turn off, make it all cold, or make it all hot. All in all, the apartment is fine, but unless the bathroom was remodeled, we would opt to try a different hotel.
Stayed 2 nights in Apr 2025

10/10 Excellent

FRANCISCO J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 3 nights in Apr 2025

8/10 Good

Danilo Esteban

Travelled with family
Liked: Cleanliness, amenities
One of the staff was very rude because we were claiming the room that we pay in Expedia. At night there a lot of noise from the street
Stayed 3 nights in Apr 2025

8/10 Good

Donald

Very nice place very clean and modern good value
Stayed 1 night in Apr 2025

6/10 Okay

SHELBY

Travelled with partner
Liked: Staff & service
The staff were very welcoming and helpful. Check in was easy and we could store our luggage. We did have to buzz into the main building every time which was odd, but there was always someone to let us in. The room was small, but for a Hostal it was enough (considering we had our own bathroom in the room). It could be cleaner—the ceiling was peeling above our shower, the shower head was on the floor of the tub when we arrived, and the comforter and blankets did not seem to be as clean as the sheets. Overall, I would probably book again.
Stayed 3 nights in Apr 2025

10/10 Excellent

Yatnier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 4 nights in Jan 2025

6/10 Okay

Eric

Disliked: Amenities
Great location, very clean, cordial staff. The room was lacking especially the very small bathroom and shower could not bend over to wash my lower body. Bathroom sink tiny and no mats to place outside of shower to prevent water on floor.
Stayed 2 nights in Apr 2025

6/10 Okay

Q

Stayed 2 nights in Mar 2025

10/10 Excellent

Lucy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kindly stayed

Very attentive staff, clean towels and sheets, kindly accommodate our luggage before checking in and after checking out.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dairan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.safe and clean. Recommended
Stayed 2 nights in Mar 2025

8/10 Good

Devdatta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable and convenient Transportaion
Stayed 4 nights in Mar 2025

10/10 Excellent

Wendell, Yonkers

Stayed 3 nights in Feb 2025

10/10 Excellent

Osmani

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is in a great location, the staff is amazing and the bedroom are ok for the price.
Stayed 1 night in Jan 2025

4/10 Poor

Jorge, Tampa

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The rooms (at least for 3 people) are extremely small, with almost no room for 3 people's luggage, the bathrooms are extremely small and nothing like the photos posted on Expedia. If you have a rental car, I recommend careful coordination for parking. We didn't get one, nor did we get the hotel to help us with the issue of our car's license plate when driving through the center of Madrid, which has limitations and many hotels put it in the city system to exempt payment of the pollution tax. This hostel doesn't help with this issue either.
Stayed 3 nights in Jan 2025

10/10 Excellent

Vivian I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Angel A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location! It's easy to find something to eat! Walkable!
Stayed 1 night in Dec 2024

6/10 Okay

Chona

Travelled with partner
Liked: Staff & service
Disliked: Amenities
Loved the location
Stayed 2 nights in Nov 2024

8/10 Good

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location!
Stayed 1 night in Dec 2024

8/10 Good

Darko

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
The place is in good location, they don't have ironing for clothes, you must to leave the key on the reception.
Stayed 3 nights in Oct 2024

8/10 Good

Kelly

Stayed 2 nights in Oct 2024

8/10 Good

Adolfo, Redondo Beach

Liked: Cleanliness, staff & service
The property is a few steps away from Puerta del Sol, close to many of Madrid’s main attractions within walking distance, same as Sol’s Metro station. We stayed in two different rooms, they were quite small but clean and confortable. Since it’s in front of a busy street with bars and restaurants, it was a bit noisy to the point we woke up in the middle of the night once.
Stayed 3 nights in Nov 2024

10/10 Excellent

Regla C

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicacion , zona muy muy animada !!
Stayed 2 nights in Oct 2024