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Mercure Maitland Monte Pio

3.5 star property

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Photo gallery for Mercure Maitland Monte Pio

Steam room
Bar (on property)
Interior
Interior detail
Breakfast, lunch, dinner served; international cuisine

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Hot tub
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Cnr New England Highway & Dwyer St, Maitland, NSW, 2320
  • Place, Winter Art Bazaar
    ‪2 min drive‬
  • Place, Hunter Valley Gardens
    ‪29 min drive‬
  • Place, John Hunter Hospital
    ‪36 min drive‬
  • Airport, Newcastle, NSW (NTL-Williamtown)
    ‪38 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed

8.2 out of 10
Very good
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Minibar, in-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed | Minibar, in-room safe, individually decorated, individually furnished

Executive Room, 1 King Bed

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed (Spa)

  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds

  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

Mercure Maitland Monte Pio

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna and a conference centre are on-site. Housekeeping is available on request.
Mercure Maitland Monte Pio offers 47 accommodations with minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. 20-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Maitland hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

Children aged under 18 years old are not allowed in the swimming pool or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mercure Maitland Monte Pio. During your stay, you'll be within walking distance of Winter Art Bazaar. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at The Pines
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute drive from Winter Art Bazaar and a few minutes from Maitland Showground
As a guest of Mercure Maitland Monte Pio, you'll find an outdoor pool, a hot tub, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. The business-friendly Mercure Maitland Monte Pio also features tour/ticket assistance, a garden, and coffee/tea in common area. Self parking is free.

This 3.5-star Maitland hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 9 AM.
The Pines – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 9 AM for a fee: AUD 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • The Pines

Things to do

  • Gym
  • Hot tub
  • Outdoor pool
  • Sauna
  • Steam room
  • Tennis lessons

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • Lift

More

  • 1 building
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 20-inch LCD TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 1.4 per cent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 45.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately AUD 15.00 per person
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 45.0 per night
  • Credit card charges are subject to a surcharge of 1.4 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 9 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Mercure Maitland Monte Pio Hotel
Mercure Monte Pio Hotel
Mercure Maitland Monte Pio
Mercure Monte Pio
Mercure Maitland Monte Pio Hotel
Mercure Maitland Monte Pio Maitland
Mercure Maitland Monte Pio Hotel Maitland

Mercure Maitland Monte Pio Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 87 out of 283 reviews
Rating 8 - Good. 102 out of 283 reviews
Rating 6 - Okay. 57 out of 283 reviews
Rating 4 - Poor. 26 out of 283 reviews
Rating 2 - Terrible. 11 out of 283 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Nigel

Liked: Cleanliness, staff & service
Friendly, helpful reception - very tired property
Stayed 1 night in Jan 2026

6/10 Okay

Leon

Stayed 1 night in Jan 2026

10/10 Excellent

Jeffrey. Quinlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very professional and friendly staff great comfortable room
Stayed 1 night in Jan 2026

2/10 Terrible

Jake

Liked: Amenities
Disliked: Property conditions & facilities
Couldnt stay in the hotel, air purification system in the building adds a scent to the air, scent was unbearable within minutes causing migraines. Left after 40 minutes, no refund offered for 5 night stay
Stayed 4 nights in Jan 2026

10/10 Excellent

Michael

Stayed 1 night in Jan 2026

4/10 Poor

Michael

Disliked: Cleanliness
The room has a classic charm. The milk in the fridge was left open, and the room could benefit from some fresh air.
Stayed 1 night in Dec 2025

10/10 Excellent

Kristian

Business traveller
Liked: Cleanliness, staff & service, amenities
Great place to stay , was passing though ticked all the boxes for me, Dinner was nice & good value for money.
Stayed 1 night in Aug 2025

10/10 Excellent

Kristian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
stayed here before , good price, free parking and nice place to stay.
Stayed 1 night in Nov 2025

8/10 Good

Leow

Stayed 6 nights in Oct 2025

10/10 Excellent

Leonie

Stayed 3 nights in Oct 2025

4/10 Poor

Connie

Disliked: Property conditions & facilities
The room was very tired. Tv didn’t work- only 2 channels.
Stayed 1 night in Oct 2025

2/10 Terrible

Allison

Disliked: Cleanliness, staff & service, property conditions & facilities
There was a domestic dispute occurring in the room next to us which woke us up at 10pm. The roof out in the corridors was leaking from the rain. The ceiling in the corridor had mould from water leaks. The fish in the restaurant was way over cooked- which couldn’t be eaten and too expensive for the quality of the meal. And there was very little staff around when you needed something. I would not recommend.
Stayed 1 night in Oct 2025

8/10 Good

Scott

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a beautiful, historic building.
Stayed 1 night in Oct 2025

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The tap attached to the hand basin were covered with water and soap spots.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff always welcoming, very easy location and parking. Central. Rooms always comfortable and tidy. Charming little place, have stayed twice and it's a favourite.
Stayed 1 night in Sep 2025

8/10 Good

scott

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2025

10/10 Excellent

Nat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Eeic

Stayed 1 night in Aug 2025

2/10 Terrible

Makayla

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
I checked in at around just after 2pm yesterday, there was rubbish left in both bins from the previous person who had stayed there, 3 out of 5 light switches didn't even work & even after complaining apparently nothing could be done.
Stayed 1 night in Aug 2025

10/10 Excellent

Lyniece

Always love staying hete
Stayed 1 night in Jul 2025

6/10 Okay

Deborah

Room was ok but the bathroom was very smal and the shower flooded the bathroom even with towels on the ground making it very frustrating. Noisy air con. Could hear people talking clearly next room. Poor outside maintenance. Breakfast choice was very limited Staff were average. Overall was average.
Stayed 1 night in Jul 2025

6/10 Okay

Peter

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The hotel has aged and needs to be renovated. While it is an old building, i could hear people walk around outside and in the room next doors due to the floor creaking. The room had a variety of different light fixture with several globes out. The air conditioning remot was broken. The room was spacous and th3 bed was reasonably comfortable. There was a restaurant and the food was ok, but limited.
Stayed 1 night in Jun 2025

8/10 Good

Angela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The property was very unique with its age. Definitely looks better on the inside. Cleaning staff were friendly, rooms nice and clean. I would stay there again.
Stayed 3 nights in Jun 2025

10/10 Excellent

Makayla

Liked: Cleanliness, amenities, property conditions & facilities
Haunted..
Stayed 1 night in Jun 2025

8/10 Good

Janice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

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