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Hotel Sevilla

3.0 star property

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Photo gallery for Hotel Sevilla

Property entrance
Exterior
Lobby
Lobby
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Breakfast available
  • Room service
  • Parking included
  • Housekeeping

Explore the area

View in a map
Serapio Rendon 124, Col. San Rafael, Z.C., Mexico City, CDMX, 6470
  • Place, Paseo de la Reforma
    ‪5 min walk‬
  • Place, Monument to the Revolution
    ‪10 min walk‬
  • Place, Angel of Independence Monument
    ‪15 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Free WiFi, bed sheets

Standard Room, 1 Double Bed

7.0 out of 10
Good
(37 reviews)
  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Free WiFi, bed sheets

Standard Double Room, 2 Double Beds

  • 19 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | Free WiFi, bed sheets

Superior Double Room

8.4 out of 10
Very good
(6 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Quadruple Room

Superior Quadruple Room | Free WiFi, bed sheets

Superior Quadruple Room

7.4 out of 10
Good
(10 reviews)
  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Single Beds

Double Room, 2 Single Beds | Free WiFi, bed sheets

Double Room, 2 Single Beds

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Standard Room | Free WiFi, bed sheets

Standard Room

  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room Small

Free WiFi, bed sheets

Double Room Small

8.0 out of 10
Very good
(1 review)
  • 13 sq m
  • Sleeps 1

View all photos for Double Room Standard

Free WiFi, bed sheets

Double Room Standard

  • 10 sq m
  • Sleeps 2

View all photos for Quadruple Room Standard

Free WiFi, bed sheets

Quadruple Room Standard

  • 19 sq m
  • Sleeps 4

View all photos for Double Room Superior

Free WiFi, bed sheets

Double Room Superior

  • 17 sq m
  • Sleeps 2

View all photos for Quadruple Room Superior

Free WiFi, bed sheets

Quadruple Room Superior

  • 19 sq m
  • Sleeps 4

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includes taxes & fees
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About this property

Hotel Sevilla

Hotel with free parking, 5-minute walk to Paseo de la Reforma
Along with a restaurant, this hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Hotel Sevilla offers 225 accommodations with free toiletries. Televisions come with cable channels. Bathrooms include a shower.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Housekeeping is offered on a daily basis and hairdryers can be requested.

Recreational amenities at the hotel include a fitness centre.
Hotel Sevilla's great location gets high marks from our customers. During your stay, you're just a quick walk from Paseo de la Reforma. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at El Principado
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of Paseo de la Reforma and Monument to the Revolution
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A fitness centre, tour/ticket assistance, and laundry facilities are also featured at Hotel Sevilla. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mexico City hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to noon.
El Principado – This restaurant specialises in international cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to noon for a fee: MXN 192 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • El Principado

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Limited room service

More

  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 7 PM
Minimum check-in age - 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Sevilla

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 192 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Sevilla Hotel Mexico City
Sevilla Mexico City
Hotel Sevilla Mexico City
Hotel Sevilla Hotel
Hotel Sevilla Mexico City
Hotel Sevilla Hotel Mexico City

Hotel Sevilla Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 412 out of 1009 reviews
Rating 8 - Good. 293 out of 1009 reviews
Rating 6 - Okay. 177 out of 1009 reviews
Rating 4 - Poor. 57 out of 1009 reviews
Rating 2 - Terrible. 70 out of 1009 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Jose

Stayed 1 night in Jul 2025

2/10 Terrible

Anjali

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
--- Scam Hotel – Hidden Charges, Deceptive Practices, and Shady Environment I booked this hotel through Expedia, and what I experienced was nothing short of a scam. The hotel advertises standard amenities — including air conditioning — as part of the room price. But once you arrive, they demand an extra 400 Mexican pesos per night just to use the AC. This charge was never disclosed during booking. When I refused to pay, they gave me the worst possible room, clearly trying to pressure me into upgrading. If you push back or question their tactics, they call the police to intimidate you. In our case, the police were supportive and admitted that the hotel is known for scamming guests like this — it’s a recurring issue. When I contacted Expedia, the hotel refused to refund the money, and since Expedia couldn't override that, I ended up losing the entire booking. I later realized this hotel uses multiple booking platforms to run the same scam on others. Even more concerning: the hotel name is intentionally misleading, closely mimicking a reputable chain (Hotel Sevilla) to trick people into booking. And some wrong activity regarding girls was also running in hotel not at all for family
Stayed 2 nights in Jul 2025

8/10 Good

yazmin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Noemi

Travelled with family
Liked: Staff & service
Stayed 2 nights in May 2025

8/10 Good

ROSA

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Pedro

Stayed 3 nights in May 2025

2/10 Terrible

Victor

Stayed 2 nights in May 2025

6/10 Okay

Tania

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Estuvo bien, solamente que mejorarán la limpieza del cambio de toallas y sábanas
Stayed 6 nights in Apr 2025

4/10 Poor

Luis Fernando

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

8/10 Good

Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is really clean and conveniently located, the restaurant downstairs offers breakfast buffet, and it's great!!! Rooms are ok, a bit outdated, but it's good after all sughtseeing to be done, you're only using it to sleep and clean up.
Stayed 3 nights in Mar 2025

4/10 Poor

Hector

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The rooms do NOT have ac, the drainage is terrible, floating the shower and bathroom , elevator only work 1 day of 6 stay, need to use service elevator. Hallway very dirty.
Stayed 4 nights in Mar 2025

6/10 Okay

Juan

Travelled with family
Disliked: Amenities
I did not like the condition of the bathroom. I liked the rest of the property.
Stayed 4 nights in Mar 2025

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, property conditions & facilities
Old dirty hotel
Stayed 1 night in Apr 2025

6/10 Okay

Victory

Stayed 2 nights in Mar 2025

10/10 Excellent

Rosa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing, very helpful and kind..
Stayed 3 nights in Mar 2025

8/10 Good

Luis

Travelled with family
Liked: Cleanliness, staff & service, amenities
I was ok
Stayed 3 nights in Mar 2025

10/10 Excellent

ROBERT

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good deal and great location

I have stayed at this hotel many times over the years. I am always pleased with the service. The people in reception are always welcoming and helpful.
Stayed 2 nights in Mar 2025

2/10 Terrible

Roberto

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
No a / c
Stayed 1 night in Mar 2025

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
El belboy y camarero excelentes, el restaurante muy rico, el personal de front desk necesitan ser más amables, en general el hotel muy bien.
Stayed 4 nights in Mar 2025

2/10 Terrible

Koesthler

Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

4/10 Poor

Jose

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First night they gave me a small room with single full size bed. Which I booked for a double queen bed room. I talked to the receptionist which who was rude and did not want to accommodate me to what I originally booked for. I also complain how the bed was broken and the room on top of it smelled. She just told me I had to deal with it until the next morning. The next morning they switch my room after speaking to management. The room was a little better. Regardless it was too noisy, not heating or cooling, no safe box, floors werent moped full of stains, the towels were old, and no remote to tv unless you asked at the reception and they didnt work or had any. Hotel has no control over their rooms availability. They are knocking on the doors in the mornings to see if the rooms are occupied. I wont be returning to this hotel or recommend this hotel or be booking with expedia again. My week of vacation was a nightmare since day one at this hotel.
Stayed 7 nights in Dec 2024

6/10 Okay

Louis, XALAPA

Liked: Cleanliness
Affordable but hotel is dated. Elevator not dependable. Furnushing are old. My view ia always a wall.....but affordable
Stayed 2 nights in Dec 2024

10/10 Excellent

TAURINO, Hollywood

Stayed 1 night in Dec 2024

6/10 Okay

Lilia

Disliked: Cleanliness, property conditions & facilities
The area
Stayed 2 nights in Dec 2024