2/10 Hirveä
EVGENY
Matkusti kumppanin kanssa
26.12.2025
Zen Suite (Room 1203) - 1 star
We stayed six nights in Zen Suite 1203, and the biggest issue was zero privacy due to extremely poor sound insulation from the adjacent room (1202). This wasn’t loud partying - just normal conversation that we could clearly hear through the wall, which made the suite uncomfortable and inappropriate for a couples’ getaway.
Management acknowledged the issue and said Engineering was notified, but the underlying problem is structural (insulation/room configuration), and it was not meaningfully resolved during the stay (no effective move to a quieter suite/floor was provided). Compensation offered afterward was $167.58 and 20% off a future stay, which doesn’t match the impact of six nights in a premium suite without basic privacy.
Staff were polite, but for the price paid and the suite category, this experience fell far below expectations. If privacy matters to you, I would avoid this room/suite configuration.
EVGENY
Yöpyi 5 yötä joulukuussa 2025























