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Smart Hotel Milano

4.0 star property

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Photo gallery for Smart Hotel Milano

Exterior
Triple Room | 1 bedroom, minibar, in-room safe, desk
Lobby
1 bedroom, minibar, in-room safe, desk
Daily buffet breakfast (EUR 20 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pet-friendly
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry

Explore the area

View in a map
Via Torriani Napo, 28, Milan, MI, 20124
  • Corso Buenos Aires
    ‪9 min walk‬
  • Piazza del Duomo
    ‪5 min drive‬
  • Cathedral of Milan
    ‪5 min drive‬
  • Milan (LIN-Linate)
    ‪11 min drive‬

Room options

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Superior Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(44 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, desk

Superior Triple Room

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Standard Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use

8.6 out of 10
Excellent
(37 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

8.8 out of 10
Excellent
(9 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

  • Sleeps 2

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

  • Sleeps 3

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About this property

Smart Hotel Milano

Art Deco hotel in Milan with a 24-hour front desk
Concierge services, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Smart Hotel Milano offers 71 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Smart Hotel Milano's great location. During your stay, you'll be within walking distance of Corso Buenos Aires. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • 11 minutes by foot from Corso Buenos Aires and a 5-minute drive from Piazza del Duomo
  • Cats and dogs welcome for a fee
As a guest of Smart Hotel Milano, you'll find multilingual staff, concierge services, and laundry facilities. WiFi is free in public spaces. Smart Hotel Milano also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe.

This Art Deco Milan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 20 for adults and EUR 20 for children

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower (127 centimetre high)
  • Grab bar near toilet (127 centimetre high)
  • Handrails in stairways (127 centimetre high)
  • Lift (127 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (127 centimetre wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-width doorways (127 centimetre wide)

More

  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1960
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 7.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT015146A15QLVUQ8V, 015146-ALB-00416
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Idea
Hotel Idea Milano Centrale
Hotel Milano Centrale
Idea Hotel
Smart Hotel Milano
Idea Milano Centrale
Idea Milano Centrale Hotel
Milano Centrale Hotel
Idea Hotel Centrale
Idea Centrale
Smart Milano
Idea Hotel Milano Centrale
Smart Hotel Milano Hotel
Smart Hotel Milano Milan

Smart Hotel Milano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 341 out of 678 reviews
Rating 8 - Good. 204 out of 678 reviews
Rating 6 - Okay. 77 out of 678 reviews
Rating 4 - Poor. 26 out of 678 reviews
Rating 2 - Terrible. 30 out of 678 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
5 minutes walk from Milan Central train station. 1 minute walk to subway station. A clean newer property. Room spacious.
Stayed 2 nights in May 2025

10/10 Excellent

Kaylynne

Stayed 2 nights in May 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super buena

Muy bien todo
Stayed 6 nights in May 2025

4/10 Poor

Tamara

Business traveller, Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The room is clean. The location is good for train travellers . But 4 stars hotel without water to the guest suggested!!!!! We’re 3 persons in the room and during our 5 day staying we always asked towels and toilet paper for the 3 one!!!
Stayed 5 nights in May 2025

8/10 Good

Monica

Liked: Cleanliness
Stayed 1 night in May 2025

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities
1st floor street facing room very noisy but other than that a nice clean hotel close to the station
Stayed 1 night in May 2025

4/10 Poor

angelina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
we went there since it opened. However, it looks very badly kept. It is runned down.I asked to put an alarm for six since we had to leave for the airport and they forgot to do it. Luckily, I also put it on my phone or I could have missed my flight. It is dusty and not well kept. We will not be returning to this hotel.
Stayed 3 nights in May 2025

8/10 Good

Polina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

2/10 Terrible

emperatriz

Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I booked this hotel and never stayed here.. I was informed in my arrival that they moved me to another called HD8. No heads up about the change. Nothing offered for the inconvenience. The hotel that I was moved too, looked like a dungeon. The layout was horrible and scary because all the lights were off. Sensor light but scary. Don’t book your stay at any of these 2 hotels in Milan. My saving grace that I only stayed for 2 nights.
Stayed 3 nights in May 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice stay

We had a very nice stay here. It's very close to the train, and a short walk or metro ride to everything else. The room was very clean and comfortable. Would stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mariam, Yerevan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for a short trip. 1 min from Central station and Metro.
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandhya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night with family (myself, wife and 2 year old daughter). Can’t fault the location, metro just next to it. Service was brilliant with very helpful staff, allowed me to check in early as I had arrived early so staff at the check in asked for our room to be ready first so that we could check in which was a big help for us. Room was decent size, good amenities, however breakfast wasn’t upto the standard expected as the rest but still it wasn’t that bad. Will defenitely recommend the place, the price, location and hotel is clean and very friendly and helpful staff.
Stayed 1 night in Apr 2025

10/10 Excellent

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Recommended hotel close from the train station. A must in Milan!
Stayed 2 nights in Apr 2025

10/10 Excellent

Anas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Apr 2025

10/10 Excellent

Gurdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

DAVID

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has a/c for Americans! But no ice
Stayed 2 nights in Apr 2025

10/10 Excellent

Jing, Templestowe

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel minutes walk from Milan central station. Rooms are modern and clean, staff are polite and helpful.
Stayed 1 night in Apr 2025

6/10 Okay

Simon

Stayed 1 night in Apr 2025

6/10 Okay

Ki Fu Terry

Travelled with partner
Disliked: Staff & service
The design of the bathroom is really bad. The motion-detect light would automatically switch off after 2 minutes, and we constantly needed to move out of the shower area to reactivate the light. The bad design of the shower also means that water would come out of the shower and flood the bathroom towards the door. It is evident that the door is swollen due to regular soaking. The room is also not completely soundproof. We can hear the noise of the chair moving in the adjacent rooms.
Stayed 2 nights in Apr 2025

10/10 Excellent

Gordon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to central station as well as metro to get around Milan. Area at night was quiet and felt safe.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great proximity to the train. The breakfast downstairs was amazing! The staff were very kind.
Stayed 2 nights in Apr 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to central train station, metro, busses and trams. Very helpful and friendly staff. Excellent restaurant 5 minutes walk away called Su garden. Very reasonably priced and excellent food
Stayed 3 nights in Apr 2025

4/10 Poor

Kaspermama

Stayed 2 nights in Apr 2025

6/10 Okay

YoungTae, Buena Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities
My room was on the 1st floor with limited window
Stayed 1 night in Mar 2025

8/10 Good

JOSEPH, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean, close to train station and dining friendly efficient staff
Stayed 1 night in Mar 2025