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Smart Hotel Milano

4.0 star property

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Photo gallery for Smart Hotel Milano

Exterior
1 bedroom, minibar, in-room safe, desk
Triple Room | 1 bedroom, minibar, in-room safe, desk
Lobby
Daily buffet breakfast (EUR 25 per person)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Breakfast available
  • Business services
  • Laundry room

Explore the area

View in a map
Via Torriani Napo, 28, Milan, MI, 20124
  • Place, Grattacielo Pirelli
    ‪2 min walk‬
  • Place, Piazza della Repubblica
    ‪6 min walk‬
  • Place, Corso Buenos Aires
    ‪9 min walk‬
  • Airport, Milan (MXP-Malpensa Intl.)
    ‪48 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(54 reviews)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room | 1 bedroom, minibar, in-room safe, desk

Triple Room

8.6 out of 10
Excellent
(10 reviews)
  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Single Sofa Bed

View all photos for Standard Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Standard Double Room Single Use

8.6 out of 10
Excellent
(43 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

  • Sleeps 3

View all photos for Double Room

1 bedroom, minibar, in-room safe, desk

Double Room

  • Sleeps 2

View all photos for Superior Triple Room

1 bedroom, minibar, in-room safe, desk

Superior Triple Room

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Sofa Bed

View all photos for Superior Double Room

1 bedroom, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Double Room Single Use

1 bedroom, minibar, in-room safe, desk

Superior Double Room Single Use

  • 25 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Triple Room

1 bedroom, minibar, in-room safe, desk

Triple Room

  • Sleeps 3

Superior Triple Room

  • Sleeps 3

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About this property

Smart Hotel Milano

Concierge services, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a TV in a common area and a front desk safe are on-site.
Smart Hotel Milano offers 71 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. 32-inch LCD televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Smart Hotel Milano's great location. During your stay, you're just a quick walk from Piazza della Repubblica. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the location and the helpful staff
  • Just a 5-minute drive from Piazza del Duomo and a few minutes from Via Montenapoleone Fashion District
  • Cats and dogs welcome for a fee
As a guest of Smart Hotel Milano, you'll find multilingual staff, concierge services, and laundry facilities. WiFi is free in public spaces. Smart Hotel Milano also features dry cleaning/laundry services, room service (during limited hours), and a front desk safe.

This Art Deco Milan hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 25 for children

Things to do

  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar in shower (127 centimetre high)
  • Grab bar near toilet (127 centimetre high)
  • Handrails in stairways (127 centimetre high)
  • Lift (127 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Raised toilet seat
  • Roll-in shower (127 centimetre wide)
  • Smooth flooring in room
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (152 centimetre high)
  • Wheelchair-width doorways (127 centimetre wide)

More

  • 7 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 1960
  • Double-glazed windows
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable/satellite channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 25 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 55 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 10.00 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 25 for children
  • Pet fee: EUR 25 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number IT015146A15QLVUQ8V, 015146-ALB-00416
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Idea
Hotel Idea Milano Centrale
Hotel Milano Centrale
Idea Hotel
Smart Hotel Milano
Idea Milano Centrale
Idea Milano Centrale Hotel
Milano Centrale Hotel
Idea Hotel Centrale
Idea Centrale
Smart Milano
Idea Hotel Milano Centrale
Smart Hotel Milano Hotel
Smart Hotel Milano Milan

Smart Hotel Milano Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 407 out of 814 reviews
Rating 8 - Good. 248 out of 814 reviews
Rating 6 - Okay. 91 out of 814 reviews
Rating 4 - Poor. 33 out of 814 reviews
Rating 2 - Terrible. 35 out of 814 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

8/10 Good

Sharada

Liked: Cleanliness, amenities, property conditions & facilities
Smart hotel was clean and very comfortable to stay in. The hotel is close to Milano Central making commuting around the city very easy. I would there again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Andro

Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Yes
Stayed 1 night in Dec 2025

8/10 Good

Janet, Philadelphia

Business traveller
Liked: Cleanliness, property conditions & facilities
The service was wonderful! The workers were so nice! And location is amazing; the train station is literally walking distance (like 3 mins away) and there were great bars and restaurants in a walking vicinity! They big reasons why I did not give them a 5/5 is because the walls on thin- so I could hear a lot of things going on outside. I would stay here again, no doubt.
Stayed 2 nights in Dec 2025

10/10 Excellent

JENNIFER, TUCSON

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was spotless. Walking distance to many amenities.
Stayed 1 night in Sep 2025

6/10 Okay

Alexsander

Stayed 1 night in Nov 2025

8/10 Good

Kayvan

Liked: Cleanliness, property conditions & facilities
The room was good size and clean, however lacked any drawers. The shower leaked when showering and water spilled on the floor. On the positive the staff were courteous. I would stay again should I visit Milan again
Stayed 1 night in Nov 2025

10/10 Excellent

Abel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Clean and the staff was great. Great location
Stayed 1 night in Nov 2025

10/10 Excellent

Dwayne

Travelled with group
Liked: Cleanliness, property conditions & facilities
Clean room. Great location
Stayed 1 night in Oct 2025

8/10 Good

Wan

Liked: Cleanliness, staff & service, amenities
Convenient location just few minutes from the metro. The room is clean. Bed is comfortable. Friendly staff. The only thing is the noise from the water pipes. And the wall is no sound proof I can literally hear the sound people make when they close the drawer.
Stayed 2 nights in Nov 2025

10/10 Excellent

Martin, Toronto

Stayed 1 night in Oct 2025

10/10 Excellent

Ousmane

Liked: Cleanliness, amenities, property conditions & facilities
The staff at the hotel were very friendly and very polite. Clean rooms and great location.
Stayed 6 nights in Oct 2025

4/10 Poor

Shu

Travelled with family
Liked: Cleanliness
The room is on the ground floor, The window is not floor-to-ceiling; it’s only about 80 cm tall. The glass is dark, so there is basically no natural light, have to keep the lights on during the day, and it feels like living in a basement. The roof is leaking and water keeps dripping, making it impossible to sleep. I informed the front desk the next day, but when I came back in the evening, nothing had been fixed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Yolanda

Stayed 4 nights in Oct 2025

6/10 Okay

Alessandro, New York

Stayed 2 nights in Oct 2025

10/10 Excellent

Martin

Stayed 1 night in Oct 2025

10/10 Excellent

Claudio, Miami Beach

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Moderne structure just in front of Milan Central Station and next to Metro Station Comfort and professionality
Stayed 1 night in Oct 2025

10/10 Excellent

Michal

Travelled with partner
Liked: Cleanliness
Very nice close to everything
Stayed 3 nights in Oct 2025

8/10 Good

Rasha

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Gurdass

Stayed 4 nights in Oct 2025

8/10 Good

Pierre

Stayed 1 night in Oct 2025

2/10 Terrible

Tina

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very poor hotel in a very bad location
Stayed 2 nights in Oct 2025

10/10 Excellent

Tamas Jozsef, BUDAPEST

Liked: Cleanliness, staff & service, property conditions & facilities
Good location, very close to the railway and metro station.
Stayed 3 nights in Sep 2025

6/10 Okay

Michelle

Stayed 4 nights in Sep 2025

10/10 Excellent

Abdul

Stayed 2 nights in Sep 2025

6/10 Okay

Donald

Liked: Cleanliness
Staff promised to extend stay until 7pm then told me later that they are sold out!
Stayed 2 nights in Sep 2025

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