6/10 OK
Areli R, Orlando
Matkusti ryhmän kanssa, Matkusti perheen kanssa
2.12.2025
Hyvää: Siisteys
My family and I always stay at this hotel because it’s conveniently close to the airport with easy access to both the bus and train stations. However, this year I was disappointed with the room, the bed, and the overall upkeep of the hotel. The mattress and pillows were very uncomfortable and noticeably sunken in. The closet door wasn’t functioning properly—the hinge was loose, causing it to fall off track and making it difficult to close.
The continental breakfast was average, and the waffle maker was not working on one of the mornings during our stay.
On a positive note, the staff were extremely professional, helpful, and kind. One staff member in particular, Tony, went above and beyond to provide excellent customer service throughout our entire stay. We truly appreciated his kindness and dedication.
Overall, we had a good stay despite the issues, and we will possibly return next year.
Areli R
Yöpyi 5 yötä marraskuussa 2025