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Encore Resort and Water Park At Reunion by Rentyl

5.0 star property
VIP Access

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Photo gallery for Encore Resort and Water Park At Reunion by Rentyl

Relax by the pool surrounded by lush greenery and comfortable lounge chairs.
Relax in this stylish living space with a comfortable sofa, flat-screen TV, and modern kitchen area.
Enjoy al fresco dining with a view of the water and surrounding landscape from this outdoor patio.
Classic hotel with a central entrance, symmetrical wings, and a clock tower.
Sleep under the stars in this cozy retreat with a large bed and a smaller bed, a TV, and a ceiling fan.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available

Explore the area

Map
7635 Fairfax Dr, Kissimmee, FL, 34747
  • Reunion Resort Golf Course
    ‪3 min drive‬
  • Disney's Hollywood Studios®
    ‪10 min drive‬
  • Disney's Animal Kingdom® Theme Park
    ‪11 min drive‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

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Luxury House, Private Pool (10 Bedroom Eastside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, Private Pool (10 Bedroom Eastside)

  • 473 sq m
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

View all photos for Luxury House, 3 Bedrooms

1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, 3 Bedrooms

  • 139 sq m
  • Sleeps 8
  • 1 King Bed and 1 Queen Bed

View all photos for House (5 Bedroom Reunion Village)

1 bedroom, in-room safe, individually decorated, individually furnished

House (5 Bedroom Reunion Village)

  • 210 sq m
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, 4 Bedrooms, Private Pool (Westside)

Elite House, 4 Bedrooms, Private Pool (Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Elite House, 4 Bedrooms, Private Pool (Westside)

  • 213 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 4 Bedrooms, Private Pool (Westside)

Luxury House, 4 Bedrooms, Private Pool (Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, 4 Bedrooms, Private Pool (Westside)

  • 213 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 6 Bedrooms, Private Pool (Eastside)

Luxury House, 6 Bedrooms, Private Pool (Eastside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, 6 Bedrooms, Private Pool (Eastside)

  • 260 sq m
  • Sleeps 14
  • 1 King Bed and 3 Queen Beds

View all photos for Luxury House, 6 Bedrooms, Private Pool (Westside)

Luxury House, 6 Bedrooms, Private Pool (Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, 6 Bedrooms, Private Pool (Westside)

  • 260 sq m
  • Sleeps 14
  • 1 King Bed and 4 Queen Beds

View all photos for Luxury House, Private Pool (7 Bedrooms Eastside)

Luxury House, Private Pool (7 Bedrooms Eastside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, Private Pool (7 Bedrooms Eastside)

  • 315 sq m
  • Sleeps 16
  • 2 King Beds and 4 Queen Beds

View all photos for Elite House, 6 Bedrooms, Private Pool (Westside)

Elite House, 6 Bedrooms, Private Pool (Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Elite House, 6 Bedrooms, Private Pool (Westside)

  • 260 sq m
  • Sleeps 14
  • 2 King Beds and 2 Queen Beds

View all photos for Luxury House, Private Pool (8 Bedrooms Westside)

Luxury House, Private Pool (8 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, Private Pool (8 Bedrooms Westside)

  • 315 sq m
  • Sleeps 18
  • 2 King Beds and 4 Queen Beds

View all photos for Luxury House, 5 Bedrooms, Private Pool (Eastside)

Luxury House, 5 Bedrooms, Private Pool (Eastside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, 5 Bedrooms, Private Pool (Eastside)

  • 232 sq m
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Luxury House, 5 Bedrooms, Private Pool (Westside)

Luxury House, 5 Bedrooms, Private Pool (Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, 5 Bedrooms, Private Pool (Westside)

  • 232 sq m
  • Sleeps 12
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, 5 Bedrooms, Private Pool (Westside)

Elite House, 5 Bedrooms, Private Pool (Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Elite House, 5 Bedrooms, Private Pool (Westside)

  • 241 sq m
  • Sleeps 12
  • 2 Double Beds and 2 Queen Beds

View all photos for Luxury House, 4 Bedrooms, Private Pool (Eastside)

Luxury House, 4 Bedrooms, Private Pool (Eastside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, 4 Bedrooms, Private Pool (Eastside)

8.0 out of 10
Very good
(1 review)
  • 213 sq m
  • Sleeps 10
  • 1 King Bed and 2 Queen Beds

View all photos for Elite House, Private Pool (11 Bedrooms Westside)

Elite House, Private Pool (11 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Elite House, Private Pool (11 Bedrooms Westside)

  • 501 sq m
  • Sleeps 20
  • 2 King Beds and 7 Queen Beds

View all photos for Elite House, Private Pool (12 Bedrooms Westside)

Elite House, Private Pool (12 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Elite House, Private Pool (12 Bedrooms Westside)

  • 594 sq m
  • Sleeps 20
  • 5 King Beds and 4 Queen Beds

View all photos for Elite House, Private Pool (8 Bedrooms Westside)

Elite House, Private Pool (8 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Elite House, Private Pool (8 Bedrooms Westside)

  • 315 sq m
  • Sleeps 18
  • 3 King Beds and 3 Queen Beds

View all photos for Luxury House, Private Pool (9 Bedrooms Westside)

Luxury House, Private Pool (9 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, Private Pool (9 Bedrooms Westside)

  • 427 sq m
  • Sleeps 20
  • 3 King Beds and 6 Single Beds

View all photos for Luxury House, Private Pool (7 Bedrooms Westside)

Luxury House, Private Pool (7 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, Private Pool (7 Bedrooms Westside)

  • 315 sq m
  • Sleeps 16
  • 2 King Beds and 3 Queen Beds

View all photos for Luxury House, Private Pool (8 Bedrooms Eastside)

Luxury House, Private Pool (8 Bedrooms Eastside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, Private Pool (8 Bedrooms Eastside)

  • 315 sq m
  • Sleeps 18
  • 2 King Beds and 4 Queen Beds

View all photos for Luxury House, Private Pool (10 Bedroom Westside)

Luxury House, Private Pool (10 Bedroom Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, Private Pool (10 Bedroom Westside)

  • 436 sq m
  • Sleeps 20
  • 1 King Bed and 7 Queen Beds

View all photos for Luxury House, Private Pool (11 Bedrooms Westside)

Luxury House, Private Pool (11 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Luxury House, Private Pool (11 Bedrooms Westside)

  • 501 sq m
  • Sleeps 20
  • 1 King Bed and 8 Queen Beds

View all photos for Elite House, Private Pool (9 Bedrooms Westside)

Elite House, Private Pool (9 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Elite House, Private Pool (9 Bedrooms Westside)

  • 427 sq m
  • Sleeps 20
  • 3 King Beds and 4 Queen Beds

View all photos for Elite House, Private Pool (13 Bedrooms Westside)

Elite House, Private Pool (13 Bedrooms Westside) | 1 bedroom, in-room safe, individually decorated, individually furnished

Elite House, Private Pool (13 Bedrooms Westside)

  • 594 sq m
  • Sleeps 20
  • 3 King Beds and 9 Queen Beds

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About this property

Encore Resort and Water Park At Reunion by Rentyl

Luxury resort with 2 restaurants and full-service spa
2 restaurants, a full-service spa and free water park access are available at this smoke-free resort. Free WiFi in public areas, free self parking and a free theme park shuttle are also provided. Other amenities include an outdoor pool, a fitness centre and a bar/lounge. Housekeeping is available on request.
Encore Resort and Water Park At Reunion by Rentyl offers 800 air-conditioned accommodations, which are accessible via exterior corridors, and features washers/dryers and a safe. Rooms open to furnished balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. 50-inch flat-screen televisions come with premium cable channels. Accommodation at this 5-star resort has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers and hairdryers.

This Kissimmee resort provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and in-room massages can be requested.

2 outdoor tennis courts and a complimentary water park with waterslides are featured at the resort. An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the resort's full-service spa. Services include facials and manicures and pedicures. The spa is equipped with a hot tub. The spa is open daily.
Our customers tell us that they can't get enough of the pool at Encore Resort and Water Park At Reunion by Rentyl. During your stay, you'll be within walking distance of Jack Nicklaus Course. Enjoy features like free WiFi in public areas, free self-parking and a free theme park shuttle.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy American cuisine with pool views at Finns Restaurant, one of the property's 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Splash around at the free water park with a waterslide or swim in the outdoor pool
  • Treat yourself to massages, manicures and pedicures or facials at the spa
  • Services include a free children's club, a lifeguard on-site and dry cleaning/laundry
  • On-site recreation includes 2 outdoor tennis courts, a gym and basketball
  • Guests have great things to say about the helpful staff and the pool
  • 14 minutes by car from Disney's Hollywood Studios® and 15 minutes from Disney Springs™
  • Free theme park shuttle service
  • Dogs welcome for a fee (restrictions apply)
Encore Resort and Water Park At Reunion by Rentyl offers its guests a full-service spa, a complimentary water park, and outdoor tennis courts. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this resort measures 835 square feet (78 square metres) and includes a conference centre. An outdoor pool, a children's pool, and a fitness centre are also featured at the luxury Encore Resort and Water Park At Reunion by Rentyl. Self parking is free.

This 5-star Kissimmee resort is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:30 AM to 11 AM.
Finns Restaurant – Overlooking the pool, this restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
The Bis Grill – This poolside restaurant specialises in American cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Shark Lounge – Overlooking the pool, this tapas bar specialises in American cuisine and only serves light fare. Happy hour is offered. Open daily.
Home Delivery – This restaurant specialises in American cuisine and serves lunch, dinner and light fare. A children's menu is available. Open daily.
On the Go Market – This coffee shop only serves light fare. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free theme park shuttle
  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:30 AM to 11 AM for a fee: USD 6 to 18 for adults and USD 6 to 10 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Finns Restaurant
  • Home Delivery
  • On the Go Market
  • Shark Lounge
  • The Bis Grill

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor tennis courts
  • Arcade/game room
  • Basketball
  • Beach volleyball
  • Bicycle rentals
  • Children's pool
  • Fitness classes
  • Free children's club
  • Free water park
  • Full-service spa
  • Gym
  • Heated pool
  • Outdoor pool
  • Playground
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's pool
  • Dining table
  • Free children's club
  • Free theme park shuttle
  • Free water park access
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • In-room washer/dryer
  • Lifeguards on site
  • Living room
  • Outdoor pool
  • Playground
  • Separate in-room dining area
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (835 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2016
  • Lifeguards
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Microwave
  • Oven
  • Separate dining area
  • Toaster

More

  • Access via exterior corridors
  • Air conditioning
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Washer/dryer

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 40 per pet, per day
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 11.35 per stay.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 500 per stay
  • Heated pool maintenance fee: USD 60 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 6 to 18 for adults and USD 6 to 10 for children
  • Pet fee: USD 40 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping is available for an additional fee and varies based on unit size
  • Rollaway bed fee: USD 11.35 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 11:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Encore Resort Reunion Kissimmee
Encore Resort Reunion
Encore Reunion Kissimmee
Encore Reunion
Encore Resort at Reunion
Encore Resort and Water Park At Reunion by Rentyl Resort
Encore Resort and Water Park At Reunion by Rentyl Kissimmee

Encore Resort and Water Park At Reunion by Rentyl Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 593 out of 1007 reviews
Rating 8 - Good. 178 out of 1007 reviews
Rating 6 - Okay. 99 out of 1007 reviews
Rating 4 - Poor. 58 out of 1007 reviews
Rating 2 - Terrible. 79 out of 1007 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Ihab

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Apr 2025

2/10 Terrible

Rudy

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
My Stay was the complete opposite of the level of quality Encore display to be . Constant police activity on the property due to problematic guest that the property is fully aware of and stated they cannot regulate the property concerns due to the capacity of people staying. Police were called to my area 4 times in days and we were told this was a ongoing issue at this property and to make matters more worse the Managers when approached about this issue agreed it is. This stay I would not recommend to anyone who is traveling for peace or even a vacation home. Check the police records in the town and they would confirm this as well. Please hire better trained management to resolve issues. Will be following up with corporate .
Stayed 5 nights in Apr 2025

10/10 Excellent

Daniela

Travelled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The stay was enjoyable although there were some items at the house broken or dirty of use but I reported and it went great.
Stayed 2 nights in Apr 2025

10/10 Excellent

Latosha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The house itself was beautiful the pool area could use a little updating if comparing to our neighbors but overall the experience and the stay was great thinking of booking my nieces bridal shower at this location.
Stayed 4 nights in Apr 2025

10/10 Excellent

yusef

Stayed 4 nights in Apr 2025

10/10 Excellent

Nikita

Stayed 3 nights in Apr 2025

10/10 Excellent

Yordanka

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, convenient to parks, restaurants & amenities. Gorgeous homes in great shape & the water park is perfect for the family to relax. ❤️
Stayed 3 nights in Mar 2025

10/10 Excellent

Des

Stayed 3 nights in Apr 2025

2/10 Terrible

Sara

Travelled with group
We booked this property based on the photos. We were highly disappointed with our home. The pool did not look like the photos. It had no hot tub, it was dirty and in the shade. As well, you needed to pay $60us a day to heat the pool with a minimum of 2 days. When we asked about the home they said the photos is just advertising. As well, we had rear neighbours who partied and blasted music from midnight until 10am every night. We called security and nothing was done until the Next morning, and then it continued every night. Overall the home is huge and water park is nice, but not worth the price of the stay.
Stayed 3 nights in Apr 2025

10/10 Excellent

Adrian

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very luxurious would be even better with a small gift shop
Stayed 10 nights in Mar 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

6/10 Okay

Joey

Travelled with family
Liked: Cleanliness, property conditions & facilities
I want to like this property but there are a few things that would cause me to pause before rebooking. The pool and water park was clean and fun. Would be back for these two amenities. The house felt a little dirty due to older carpet. I think new carpet would make it feel a lot cleaner. The beds were comfortable. The couch in the living room was extremely uncomfortable. If you plan to cook, you’ll have to buy everything! Besides a few courtesy coffee packets, you’ll be running to Walmart for nearly all your cooking basics. In other airbnbs there is the potential of salt and pepper, sugar, maybe some cooking spray. Not here. It’s a bit of nuisance but thankfully Walmart is right down the road. However the traffic on the main road and between the club house and the neighborhood is extremely busy. I would never let my kids cross the street to go rent a basketball or go to the waterpark. The shuttle to universal studios was easy to book and convenient. However the last departure time was too early. We wanted to stay until the park closed so we needed an uber to get back which was about $100 at that time of night. All in all the vacation was a great time, however because of the few things mentioned above I would probably look for something else the next time we travel to Florida.
Stayed 5 nights in Mar 2025

4/10 Poor

Serena Marie

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Not like it used to be few years ago. Showers dirty, towels and sheets had stains, pool and hot tub dirty and the property had trash everywhere and water park was definitely showing the age and lifeguards sitting reading book at kiddie area it was not at all how it used to be I used to love this place it has definitely changed for the worse unfortunately
Stayed 7 nights in Mar 2025

10/10 Excellent

Yaisel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

Joseph, Riverside

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was exciting to stay in because of the amazing amenities, including a big house for a family. The pool was excellent. My children had lots of fun. The kitchen allow you the opportunity to make your own food and conveniently provided all utensils. The community is safe to walk And lots of fun activities, including the waterpark. The home we stayed in had an arcade and a themed room. The kids really enjoyed the experience. I would highly recommend if you have a family that you stay in this property because of the amenities and the safety and opportunities to go to amusement parks in Orlando area.
Stayed 5 nights in Mar 2025

10/10 Excellent

yanet

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Me encantó todo desde el servicio la casa el resort el parque de agua y el staff muy atento siempre ayudarte sin duda volvería muchas veces más aquí
Stayed 2 nights in Mar 2025

8/10 Good

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very happy with our stay
Stayed 7 nights in Mar 2025

10/10 Excellent

Ka-Ho

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay
Stayed 10 nights in Feb 2025

6/10 Okay

Brandon

Travelled with family and small children
Liked: Cleanliness
I liked that the property, .accommodated, a large group. I did not like that. We tried to do early check in and they forgot about us until I went to the front desk and ask again. I did not like that.You had to pay for clean towels. I did not like that they would not give you any more toilet paper or paper towels. It was virtually impossible to watch TV because of the WI. Fi would kick off every 2 or 3 minutes. We're also told that we had to strip all the linen off the bed and put it downstairs, and then we had to take all the towels and gathered them and put them all downstairs.
Stayed 3 nights in Mar 2025

2/10 Terrible

Silvana

Travelled with family
Disliked: Staff & service
Property was nice but front desk staff was not very knowledgeable and unhelpful for the most part. Paid additional money to get the pool headed at the tune of $68 per night only for the hot tub to stop working and the pool to never really warm up. The first night it looked like it was beginning to warm up and the rest of the trip it was freezing cold. Called the front desk with issues 3 different times. House was very dusty, in very obvious area like the night stands. Property was newer but don’t think I would visit again.
Stayed 3 nights in Mar 2025

8/10 Good

Shawn, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I've stayed here a few times. Decent option when you have lots of people. The more people the more its worth it Pros: house size, safe location, waterpark, clean, convenient Cons: staff couldn't get wifi in house to work, also couldn't get the directv to work either. So literally nothing worked on any tv in the house. Wasn't a huge deal for me (this trip) but the directv has only worked 1 time of the 3 different stays I've had at this place and this time the wifi didnt work at all either so that's certainly an ongoing issue. 6 bathrooms all with showers only 1 tub. Again not issue for me this trip but maybe useful info for others with more little kids. Plenty of houses in neighborhood so this may just be this one property. Heated pool in backyard is nice, some backyard pools better than others, but costs $60 per day extra and cannot just be one night, has to be on for 2 or more days (extra charge for heated pool clearly stated to be fair, but definitely something they could do for free considering the current price point paid and the fact its actually cold only like 5 days per year in Orlando). The air hockey table in my house had seen better days, saying it turned on is factual, so it likely passes the inspection every time, but it isn't quite working good enough to play
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah, Soldotna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love love love. We were in a 6 bedroom with a bonus game/theatre room. The private pool and hot tub was a game changer. We barely even went to the water park it was so comfy and relaxing in our house (when we weren’t at parks). It was clean and spacious. We had a gazebo and grill area in our backyard. We had some issues with the pool heater at first but they had it fixed within 24 hrs. Was safe and quiet. My new fav place
Stayed 5 nights in Mar 2025

2/10 Terrible

Justin

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I recently stayed at this resort, and I can confidently say it was one of the worst experiences I’ve ever had. The water heater broke twice, and even after supposed repairs, half of the showers still had no hot water. We had a packed schedule at the parks, yet we were asked to move to another unit late at night with a house full of kids and other adults—an unreasonable request. They assured us the water heater would be fixed immediately, but the next day, a technician simply came and ordered parts, leaving us without a functioning water heater. To make matters worse, alarms kept going off near the locked-up water heater, adding to the chaos. The staff didn’t seem to care. Every time we complained, we got the same response: “We’re working on it.” But nothing was ever fixed we had no heated showers for the full length of our stay except one down stairs. It felt like the entire resort was falling apart, and management was just ignoring it. For the price we paid, this was unacceptable. I wouldn’t recommend this resort to anyone unless they want to spend their vacation dealing with constant issues. Save your money and book somewhere else!

8/10 Good

Jeremie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the pool safety. The showers could have a refresh.
Stayed 6 nights in Mar 2025

8/10 Good

Angela

Travelled with family and small children, Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The layout was beautiful however it was not clean. Also the couch, carpets and living room rug was visibly filthy.
Stayed 5 nights in Mar 2025