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MainStay Suites Orlando Altamonte Springs

2.5 star property

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Photo gallery for MainStay Suites Orlando Altamonte Springs

Exterior
Full-sized fridge, microwave, stovetop, dishwasher
Reception
Suite, 2 Double Beds, Non Smoking | Desk, laptop workspace, blackout curtains, iron/ironing board
Interior

Reviews

6.8 out of 10

Popular amenities

  • Kitchen
  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
644 Raymond Avenue, Altamonte Springs, FL, 32701
  • Cranes Roost Park
    ‪8 min walk‬
  • Sanlando Park
    ‪12 min walk‬
  • Altamonte Mall
    ‪12 min walk‬
  • Orlando, FL (MCO-Orlando Intl.)
    ‪31 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Double Beds, Non Smoking

Suite, 2 Double Beds, Non Smoking | Private kitchen | Full-sized fridge, microwave, stovetop, dishwasher

Suite, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 Queen Bed, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking (Accessible Tub)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-In Shower)

  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Accessible Tub)

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Queen Bed with Sofa bed, Accessible, Non Smoking (Roll-In Shower)

  • 29 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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Lobby

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The price is €82
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includes taxes & fees
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About this property

MainStay Suites Orlando Altamonte Springs

Hotel in Altamonte Springs with 24-hour fitness centre and 24-hour front desk
An outdoor pool, a 24-hour fitness centre and coffee/tea in a common area are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk. Weekly housekeeping is available.
MainStay Suites Orlando Altamonte Springs offers 120 accommodations with coffee/tea makers and an iron/ironing board. 32-inch flat-screen televisions come with premium cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit.

This Altamonte Springs hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a weekly basis and hairdryers can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at MainStay Suites Orlando Altamonte Springs. During your stay, you'll be within walking distance of Cranes Roost Park. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and laundry facilities
  • On-site recreation includes a 24-hour gym
  • 14 minutes by car from Kia Center and 15 minutes from Tinker Field
  • Dogs welcome for a fee (restrictions apply)
MainStay Suites Orlando Altamonte Springs offers its guests an outdoor pool and a 24-hour fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Barbecue grills, a vending machine, and multilingual staff are also featured at the business-friendly MainStay Suites Orlando Altamonte Springs. Free self parking is available.

This Altamonte Springs hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 10 per pet, per day, plus a one-time cleaning fee of USD 50.00
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Destination fee: USD 2.75 per accommodation, per night.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 10 per pet, per day plus a one-off USD 50.00 cleaning fee
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hawthorn Suites Wyndham Aparthotel Altamonte Springs Orlando
Hawthorn Suites Wyndham Orlando Altamonte Springs
Hawthorn Suites Wyndham Orlando Altamonte Springs Hotel
Candlewood Suites Orlando / Altamonte Hotel Altamonte Springs
Candlewood Suites Altamonte Springs
Hawthorn Suites Wyndham Orlando Altamonte Springs Hotel
Hawthorn Suites Wyndham Orlando Altamonte Springs
Hotel Hawthorn Suites by Wyndham Orlando Altamonte Springs
MainStay Suites Orlando Altamonte Springs Hotel
Hawthorn Suites Wyndham Orlando Hotel
Hawthorn Suites Wyndham Orlando
Hawthorn Suites by Wyndham Orlando Altamonte Springs
MainStay Suites Orlando Altamonte Springs Altamonte Springs

MainStay Suites Orlando Altamonte Springs Reviews

Reviews

6.8
Rating 10 - Excellent. 316 out of 1000 reviews
Rating 8 - Good. 206 out of 1000 reviews
Rating 6 - Okay. 171 out of 1000 reviews
Rating 4 - Poor. 133 out of 1000 reviews
Rating 2 - Terrible. 174 out of 1000 reviews

6.8/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

8/10 Good

Kary

Stayed 2 nights in Feb 2025

2/10 Terrible

lizette

Stayed 1 night in Feb 2025

8/10 Good

zach

Liked: Staff & service
Stayed 2 nights in Feb 2025

6/10 Okay

Chester

Disliked: Cleanliness
The entrance to the building was dirty. A garbage can was flowing over at the entrance for three days. The internet and WiFi were poor quality.
Stayed 4 nights in Feb 2025

8/10 Good

Holli

shower not cleaned hair was in tub towels was dirty, front lobby floor was dirty. over all was okay beside that
Stayed 1 night in Feb 2025

2/10 Terrible

Amanda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Bug infested and disgusting. Very sketchy guest's.

When we arrived we noticed the guests there were not very welcoming and it was more or less a party atmosphere with very sketchy people in the parking lot. The desk staff was very friendly when we got to our room there were live roaches the place had not been cleaned burn holes in the furniture the mattress cover was soaked in a yellow urine there was hair and previous guess feces and bugs on the bed dead roaches and live roaches crawling in the bathroom and the closets in the kitchen the floors were dirty had not been cleaned vacuumed or mopped and still other people's hair in the bathroom I would not recommend this place for anybody looking to stay somewhere clean and come home without unwanted guests it was absolutely disgusting and I would not recommend anyone with higher hotel standards stay here.
Stayed 4 nights in Feb 2025

6/10 Okay

Dick, Hampden

Liked: Staff & service
There was limited hot water for the first few days, ran out of coffee cups for 4 days ad key wouldn’t unlock the main entrance door in most nights. Dick Ayers.
Stayed 7 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

2/10 Terrible

Donald

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed at this hotel for three days two days with no hot water. Don’t think hotel should be open if they don’t have hot water
Stayed 2 nights in Feb 2025

6/10 Okay

Laura

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good location. The property was nice but needs some tender loving care. Coffee area did not have cups. The pool area was not kept clean. The bbq wasn’t working. Garbage needed to be emptied. The kitchen was nice but with limited supplies.
Stayed 3 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Susan's Mainstay stay

Was a friendly nice place to stay but the third shift lady is not very nice at all I don't think she should be working there
Stayed 1 night in Feb 2025

6/10 Okay

Janelle

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
The building is in need of repairs, there were dirty areas and it's very in need of a remodel
Stayed 1 night in Feb 2025

4/10 Poor

Preston

Stayed 3 nights in Feb 2025

10/10 Excellent

Killian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

4/10 Poor

Ashley

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Will not stay again

Smelled like pot everywhere. No one cleaned the hideaway bed and this is how we found it gross. The vent looked like it was never cleaned. The pictures they have posted are not recent. No smoke detectors in the room. There was old blood stains on the lamp shade. No hot water or even warm water for shows.
Stayed 1 night in Feb 2025

8/10 Good

ADOLFO

Liked: Staff & service, amenities, property conditions & facilities
Good stay, maybe pay more attention to cleaning the common areas. I recommend it anyway. Thank you.
Stayed 6 nights in Feb 2025

10/10 Excellent

Brian

Stayed 1 night in Feb 2025

8/10 Good

Willie

Stayed 1 night in Jan 2025

10/10 Excellent

franklin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room I was in was very clean and very affordable, I would definitely book here in room 116
Stayed 1 night in Jan 2025

6/10 Okay

Jenna

Liked: Staff & service
Good location
Stayed 2 nights in Jan 2025

10/10 Excellent

Hector

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lobby and room were clean. I liked having a kitchenette in case I wanted to make something at the hotel along with a full sized refrigerator. I enjoyed the stay. I would recommend.
Stayed 4 nights in Jan 2025

4/10 Poor

Jesús Velázquez

Travelled with family, Travelled with pets
Disliked: Cleanliness, amenities, property conditions & facilities
This property is posting service on the website that they don’t have. You request a type of room and they don’t give you the service you ask for. No area for eating, all the vending machines broken. It seems like a shelter for people getting room and board services in the area. Terrible humid smell.
Stayed 2 nights in Jan 2025

6/10 Okay

Rachel

Travelled with group
Disliked: Cleanliness
There were lots of small bugs. The front desk was left unattended for a very long time. A lot of people live here.
Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2024

6/10 Okay

Laura

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The front desk staff were great. The room was disappointing, needs updated, but was clean and spacious . Bathroom is in dire need of a remodel. It was very noisy in the room, could hear other guests in their rooms above, beside and along the corridor and outside. Could smell cigarettes and other smoke through the windows. It was very disturbing and made me feel unsafe. I would not recommend this hotel to others and would not stay there again.
Stayed 2 nights in Jan 2025