See all properties

Wyndham Grand Orlando Resort Bonnet Creek

4.0 star property

Choose dates to view prices

Photo gallery for Wyndham Grand Orlando Resort Bonnet Creek

Exterior
Lobby sitting area
Lake
Terrace/patio
4 restaurants, breakfast, lunch, dinner served; sushi

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
14651 Chelonia Pkwy, Orlando, FL, 32821
  • Place, Waldorf Astoria Golf Club
    ‪1 min walk‬
  • Place, Walt Disney World® Resort
    ‪10 min walk‬
  • Place, Norway Pavilion
    ‪5 min drive‬
  • Airport, Orlando, FL (MCO-Orlando Intl.)
    ‪24 min drive‬

Room options

View all photos for Accessible Deluxe 1 King

Premium bedding, pillow-top beds, in-room safe, desk

Accessible Deluxe 1 King

  • Sleeps 4

View all photos for Accessible Two Queen Room

Premium bedding, pillow-top beds, in-room safe, desk

Accessible Two Queen Room

  • Sleeps 4

View all photos for Two Queen Room with Lake View and Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Two Queen Room with Lake View and Balcony

  • Sleeps 4

View all photos for Two Queen Room With Lake View

Premium bedding, pillow-top beds, in-room safe, desk

Two Queen Room With Lake View

  • Sleeps 4

View all photos for Family Two Queen Room with Bunk Bed and Lake View

Premium bedding, pillow-top beds, in-room safe, desk

Family Two Queen Room with Bunk Bed and Lake View

  • Sleeps 6

View all photos for Family King Room with Bunk Bed and Lake View

Premium bedding, pillow-top beds, in-room safe, desk

Family King Room with Bunk Bed and Lake View

  • Sleeps 6

View all photos for Presidential Two Bedrooms Suite

Premium bedding, pillow-top beds, in-room safe, desk

Presidential Two Bedrooms Suite

  • Sleeps 8

View all photos for Junior Presidential One Bedroom Suite

Premium bedding, pillow-top beds, in-room safe, desk

Junior Presidential One Bedroom Suite

  • Sleeps 4

View all photos for Parlor Two Queen Suite

Premium bedding, pillow-top beds, in-room safe, desk

Parlor Two Queen Suite

  • Sleeps 6

View all photos for Family Bunk 1 King

Premium bedding, pillow-top beds, in-room safe, desk

Family Bunk 1 King

8.8 out of 10
Excellent
(43 reviews)
  • 39 sq m
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Deluxe King

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe King

9.2 out of 10
Wonderful
(87 reviews)
  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Family Bunk 2 Queens

Premium bedding, pillow-top beds, in-room safe, desk

Family Bunk 2 Queens

9.0 out of 10
Wonderful
(45 reviews)
  • 39 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Single Bunk Bed

View all photos for Deluxe 2 Queens

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe 2 Queens

9.2 out of 10
Wonderful
(215 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe King Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe King Balcony

9.0 out of 10
Wonderful
(170 reviews)
  • 39 sq m
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Lake View 2 Queens Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Lake View 2 Queens Balcony

9.4 out of 10
Exceptional
(55 reviews)
  • 39 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lake View Bunk 2 Queens

Premium bedding, pillow-top beds, in-room safe, desk

Lake View Bunk 2 Queens

9.4 out of 10
Exceptional
(10 reviews)
  • 39 sq m
  • Lake view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Lake View 2 Queens

Premium bedding, pillow-top beds, in-room safe, desk

Lake View 2 Queens

9.0 out of 10
Wonderful
(90 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Lake View Bunk King

Premium bedding, pillow-top beds, in-room safe, desk

Lake View Bunk King

8.2 out of 10
Very good
(22 reviews)
  • 39 sq m
  • Lake view
  • Sleeps 6
  • 1 King Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Lake View King Balcony

Premium bedding, pillow-top beds, in-room safe, desk

Lake View King Balcony

9.2 out of 10
Wonderful
(61 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Deluxe Room, 1 King Bed (Mobility)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 1 King Bed (Mobility)

8.4 out of 10
Very good
(9 reviews)
  • 37 sq m
  • Lake view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing, Grab bars)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Bathtub (Mobility/Hearing, Grab bars)

10.0 out of 10
Exceptional
(1 review)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Lake View (Mobility, Roll in shower)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Accessible, Lake View (Mobility, Roll in shower)

7.2 out of 10
Good
(7 reviews)
  • 37 sq m
  • Resort view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Accessible (Roll in shower)

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Room, 2 Queen Beds, Accessible (Roll in shower)

9.0 out of 10
Wonderful
(6 reviews)
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed

  • Sleeps 6
  • 1 King Bed

Presidential Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Parlor Suite With A King Bed In Bedroom

  • Sleeps 6

View all photos for Family King Room with Bunk Bed

Premium bedding, pillow-top beds, in-room safe, desk

Family King Room with Bunk Bed

  • Sleeps 6

View all photos for Family Two Queen Room with Bunk Bed

Premium bedding, pillow-top beds, in-room safe, desk

Family Two Queen Room with Bunk Bed

  • Sleeps 6

View all photos for Deluxe Two Queen Room

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Two Queen Room

  • Sleeps 4

View all photos for Deluxe King Room

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe King Room

  • Sleeps 3

View all photos for Accessible Two Queen Room with Roll in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Accessible Two Queen Room with Roll in Shower

  • Sleeps 4

View all photos for Accessible King Room with Roll in Shower

Premium bedding, pillow-top beds, in-room safe, desk

Accessible King Room with Roll in Shower

  • Sleeps 2

Similar properties

3 outdoor pools, open 7 AM to 10:00 PM, pool cabanas (surcharge)
Hyatt Regency Grand Cypress
  • Pool
  • Pet-friendly
  • Water slide
  • Free Wi-Fi
4.6 out of 5, Wonderful, 2,272 reviews
The price is €219
includes taxes & fees
4 Jan - 5 Jan 2026
Hyatt Regency Grand Cypress

About this property

Wyndham Grand Orlando Resort Bonnet Creek

Family-friendly resort with 4 restaurants and 5 outdoor pools
This smoke-free resort features 4 restaurants, 5 outdoor pools and a full-service spa. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a poolside bar are on-site. Housekeeping is available once per stay.
Wyndham Grand Orlando Resort Bonnet Creek offers 400 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. Plasma televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include baths or showers, bathrobes, designer toiletries and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

5 outdoor swimming pools and 2 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a lazy river, a waterslide, a steam room and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Blue Harmony has 6 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is equipped with a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.
Wyndham Grand Orlando Resort Bonnet Creek's great location gets high marks from our customers. During your stay, you're just a quick walk from Waldorf Astoria Golf Club. You'll find features such as free WiFi in public areas, plus 5 outdoor pools and 4 restaurants.
  • Free WiFi and wired Internet
  • Options for a bite to eat or a refreshing drink include 4 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • To-go breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the lazy river or swim in the 5 outdoor pools
  • Treat yourself to body treatments, body wraps or reflexology at Blue Harmony
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and 2 hot tubs -
  • Guests really like the accommodation for the cleanliness and spaciousness
  • 7 minutes by car from Disney Springs™ and 11 minutes from Disney's Hollywood Studios®
  • Pets welcome for a fee (restrictions apply)
Wyndham Grand Orlando Resort Bonnet Creek offers its guests a full-service spa, 5 outdoor swimming pools, and 2 hot tubs along with a lazy river and a waterslide. There are 4 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre, 20 meeting rooms, and limo/town car service are available. Event space at this resort measures 35000 square feet (3252 square metres) and includes conference space. A children's pool, a 24-hour fitness centre, and a steam room are also featured at the family-friendly Wyndham Grand Orlando Resort Bonnet Creek. For a fee, parking is available.

This 4-star Orlando resort is smoke free.

For a fee, guests can enjoy a to-go breakfast daily from 7:00 AM to 11:00 AM.
Deep Blue Seafood Grille – This restaurant only serves dinner.
Bar 1521 Sushi – This sushi bar specialises in sushi and only serves dinner. Guests can enjoy drinks at the bar. Open daily.
Back Bay Bar and Grill – This poolside restaurant specialises in American cuisine and serves lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Open daily.
The Barista – On-site coffee shop. Open daily.
Tesoro Cove – This restaurant specialises in American cuisine and only serves breakfast. A children's menu is available. Open daily.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Secured, covered parking on site (USD 34 per night)
  • Secured, covered valet parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking options include a garage

Food and drink

  • Daily breakfast to-go available 7:00 AM to 11:00 AM for a fee: USD 29 for adults and USD 17 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Back Bay Bar and Grill
  • Bar 1521 Sushi
  • Deep Blue Seafood Grille
  • Tesoro Cove
  • The Barista

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 24-hour gym
  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • Full-service spa
  • Lazy river
  • Mini golf
  • Playground
  • Pro golf lessons
  • Splash pad
  • Steam room
  • Stereo
  • TV in common areas
  • Waterslide

Family friendly

  • 5 outdoor pools
  • Arcade/game room
  • Children's pool
  • In-room refrigerator
  • Lazy river
  • Mini golf
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms
  • Splash pad
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 20 meeting rooms
  • 24-hour business centre
  • 35,000 square feet of conference space
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Picnic area
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (104 centimetre high)
  • Lift (127 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (94 centimetre high)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (114 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 14 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 2011
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • IPod dock
  • Pay films
  • Plasma TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per week
  • Maximum 1 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 10 children 1 year old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 47.25 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • In-room bottled water
  • In-room coffee
  • Newspaper
  • Partner property pool access
  • Pool access
  • Shuttle service

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: from approximately USD 29 for adults and from USD 17 for children
  • Covered self-parking fee: USD 34 per night (in/out privileges)
  • Valet parking fee: USD 40 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 10 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Bonnet Creek Resort Wyndham
Orlando Grand Resort
Wyndham Bonnet Resort
Wyndham Grand Bonnet Creek
Wyndham Grand Orlando Bonnet Creek
Wyndham Grand Orlando Resort Bonnet Creek
Wyndham Grand Resort Bonnet Creek
Wyndham Orlando Grand
Wyndham Orlando Grand Resort Bonnet Creek
Wyndham Resort Bonnet Creek
Wyndham Grand Orlando Resort Bonnet Creek Hotel Orlando

Wyndham Grand Orlando Resort Bonnet Creek Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 1880 out of 2845 reviews
Rating 8 - Good. 508 out of 2845 reviews
Rating 6 - Okay. 247 out of 2845 reviews
Rating 4 - Poor. 116 out of 2845 reviews
Rating 2 - Terrible. 94 out of 2845 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Memia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms that I booked were clean
Stayed 5 nights in Sep 2025

10/10 Excellent

LaToya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great housekeeping staff
Stayed 2 nights in Sep 2025

10/10 Excellent

Terry

Stayed 5 nights in Sep 2025

10/10 Excellent

Matthew

Stayed 2 nights in Sep 2025

8/10 Good

Max

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Hiram

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved my stay!!
Stayed 6 nights in Sep 2025

10/10 Excellent

Lylliette

Stayed 1 night in Sep 2025

10/10 Excellent

Rob

Stayed 2 nights in Sep 2025

6/10 Okay

Nikia

Travelled with family
Liked: Staff & service
It was ok
Stayed 3 nights in Sep 2025

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Carita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed the pool and the hot tub.
Stayed 2 nights in Sep 2025

10/10 Excellent

Wing

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was nice. I love that you have many options for pool area. Lazy river was a plus. Food option was good. Staff was friendly and helpful.
Stayed 4 nights in Sep 2025

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will likely book this again. Loved the property and ease of use to get to and from Disney.
Stayed 2 nights in Sep 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The pool was quiet and peaceful. Room was very clean. Nice bedding. Staff was great.
Stayed 2 nights in Sep 2025

10/10 Excellent

Miriam, Jacksonville

Stayed 2 nights in Sep 2025

8/10 Good

Andy

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
This is a wonderful property ideally located near the parks and Disney Springs, right on Disney property. It offers a great price for such a prime location. However, we did notice that the shower in our room was filled with hair and hadn't been cleaned properly.
Stayed 3 nights in Sep 2025

6/10 Okay

Brian Sunghan

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Furniture needs to updated. Rooms were fine. Understaffed at pool area.
Stayed 3 nights in Sep 2025

6/10 Okay

Nesmar

Travelled with family, Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities
The pools were very nice, but unfortunately I noticed a decline in the overall quality of the hotel compared to my previous stay a few years ago. Some areas of the property feel a bit neglected. For example, the accessible door was out of order during my entire stay, the windows outside my room were extremely dirty with green mold—making the lake view I paid for less enjoyable—several ice machines on different floors were not working, the TVs in the room were not functioning, and there were other small details that made a noticeable difference in my experience.
Stayed 2 nights in Sep 2025

6/10 Okay

Brent

Travelled with family
Liked: Cleanliness, property conditions & facilities
This property is nice. However, the remote in the room didnt work and when I called down to the front desk to get a new one after 45 mins of waiting I just gave up. The next morning the remote was on the floor outside the door. The morning I went to the concierge to find out about the shuttle the gentlemen I approached was busy on his cell phone. When I asked about the shuttle for the Disney Halloween thing I was simple told we dont do shuttles at night. Instead of being helpful and offer other solutions I just walked away the not caring attitude was not worth my time.
Stayed 3 nights in Sep 2025

10/10 Excellent

Goanmok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Bettina I

Liked: Cleanliness
Disliked: Property conditions & facilities
Doors to the pool are not properly identified. Music was too loud. It needs to be renovated.
Stayed 2 nights in Sep 2025

10/10 Excellent

Shelly

Stayed 3 nights in Jun 2025

8/10 Good

Diana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We came to Orlando to visit Disney world. The hotel was cute but the food was not very good. We had the breakfast at Tesoro cove which was about 30ish$ a person buffet style. It got the job done and was convenient but there is way better food options outside the resort if you are able to leave the premises. We also tried the deep blue grille and that was so nasty. We got a burger, the hummus platter, and the buffalo wings. All was so nasty and the tab as 200$. It automatically charged a gratuity of 30$ and our service was not good because they were busy with little amount of staff. Overall, the hotel had a perfect location for theme parks, staff was available if you needed them, and clean. It got the job done for what we needed it for.
Stayed 5 nights in Sep 2025

4/10 Poor

Madeline

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
This property is sad, there once was a time when it was clean and beautiful, the carpets are worn and stained, and fraying, the tiles are showing grey black dirt and the grout is dirty in main areas, there is dirt mold and other accumulation of organic matter around all entrances, the elevator entry from garage is dirty and needs to be power washed at every floor level of the garage. Reception was quick and easy. The elevators have broken tiles, the linens in the bathroom are old and ratty and not the same quality they once were at this hotel. I will not likely stay here again with the cost of parking and resort fee, the Grand Hotel is just a Hotel, the Grand is gone. The price point for this hotel does not match what other hotels in the same area are offering as far as cleanliness and facility improvements and linens.
Stayed 2 nights in Sep 2025

10/10 Excellent

Janet

Liked: Cleanliness
Stayed 2 nights in Sep 2025