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Allegro Playacar - All Inclusive

3.5 star property

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Photo gallery for Allegro Playacar - All Inclusive

Exterior
Property video
Lobby
Balcony view
3 outdoor pools

Reviews

7.8 out of 10
Good

Popular amenities

  • Parking included
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Lote Hotelero No. 7, Playa del Carmen, QROO, 77710
  • Place, Playacar Golf Club
    ‪3 min walk‬
  • Place, Playacar Beach
    ‪8 min walk‬
  • Place, Mayan Ruins of Playacar
    ‪8 min walk‬

Room options

View all photos for Family Room, Ocean View

Free minibar, in-room safe, iron/ironing board, bed sheets

Family Room, Ocean View

  • Ocean view
  • Sleeps 8
  • 1 King Bed

View all photos for Superior Room

Superior Room | View from room

Superior Room

7.4 out of 10
Good
(89 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room

Premium Room | Free minibar, in-room safe, iron/ironing board, bed sheets

Premium Room

7.8 out of 10
Good
(7 reviews)
  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Allegro Playacar - All Inclusive

At Allegro Playacar - All Inclusive, spend the day on the beach where you can enjoy snorkelling. Then return for a meal at one of the property's 5 restaurants.
Allegro Playacar - All Inclusive offers 286 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. Rooms open to balconies or patios. Flat-screen televisions come with cable channels. Guests can make use of the in-room coffee/tea makers and free minibar items. Bathrooms include a shower, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Allegro Playacar - All Inclusive's great beach location. During your stay, you're just a quick walk from Piste Cyclable sur Paseo Xaman-Ha. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy a bite to eat at Topaz, a buffet restaurant that serves international cuisine
  • Take a swim in the 3 outdoor pools
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and basketball
  • Guests have great things to say about the beach and the helpful staff
  • 14 minutes by foot from Playacar Beach and a 4-minute drive from Quinta Avenida
Allegro Playacar - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Allegro Playacar - All Inclusive offers its guests 3 outdoor swimming pools, an outdoor tennis court, a fitness centre, and a children's pool. There are 5 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A terrace, a complimentary children's club, and multilingual staff are also featured at the family-friendly Allegro Playacar - All Inclusive. Self parking is free.

This 3.5-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
Topaz – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
O Sole Mio – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required.
Cielito lindo – Overlooking the pool, this restaurant specialises in Mexican cuisine and only serves dinner. Reservations are required.
Snack and grill – Overlooking the pool, this buffet restaurant specialises in local and international cuisine and only serves lunch. Open daily.
Fuji – This restaurant specialises in sushi and only serves dinner. Reservations are required.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

All meals, snacks and select beverages included

Activities and facilities/equipment

All non-motorised water sports are included.

Water activities

Kayaking
Sailing
Snorkelling

Land activities

Tennis
Volleyball

Lessons/classes/games

Aerobics

Entertainment

On-site entertainment and activities

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • 5 restaurants
  • A bar/lounge
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cielito lindo
  • Fuji
  • O Sole Mio
  • Snack and grill
  • Topaz

Things to do

  • 18-hole adjacent golf course
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Ecotours
  • Free children's club
  • Gym
  • Kayaking
  • Outdoor tennis court
  • Playground
  • Scuba diving
  • Shopping
  • Snorkelling

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Free children's club
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Garden
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 floors
  • 38 buildings
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Allegro Playacar - All Inclusive

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 58.66 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

All Inclusive Allegro Playacar
Allegro Playacar All Inclusive All-inclusive property
Allegro Playacar
Allegro Playacar All Inclusive
Playacar Allegro
Allegro Playa Del Carmen
Allegro Playacar Occidental
Allegro Playacar Riviera Maya/Playa Del Carmen, Mexico
Occidental Allegro Playacar Hotel Playa Del Carmen
Occidental Playacar
Playa Del Carmen Allegro
Allegro Playacar Resort All Inclusive Playa del Carmen
Allegro All Inclusive All-inclusive property
Allegro Playacar Playa del Carmen
Allegro Playacar All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive Playa del Carmen
Allegro Playacar - All Inclusive All-inclusive property

Allegro Playacar - All Inclusive Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 405 out of 1001 reviews
Rating 8 - Good. 297 out of 1001 reviews
Rating 6 - Okay. 162 out of 1001 reviews
Rating 4 - Poor. 58 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Daisy

Liked: Property conditions & facilities
The rooms were comfortable.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing. Located right on the beach of playacar it was great! We did get some sargasm but honestly i walked the beaches and allegro had the cleanest beach. Food was good, entertainment was good, i know we plan on returning
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Bekim

Liked: Cleanliness, amenities, property conditions & facilities
Great budget resort. Small but everything you need is there. Rooms are very cozy . Service was great ..
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Melissa

The beach was beautiful!
Stayed 5 nights in Dec 2025
Verified

8/10 Good

William

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, the pools were well maintained. The buffet had lots of variety!
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Lorenda

Liked: Cleanliness, amenities, property conditions & facilities
The food was delicious with many options each day, the beach was beautiful and we always had enough chairs. The rooms were the perfect size and always clean, the staff was very happy and accommodating to our large group. With an older resort there are always a few things, hot water was not always at a premium and some of the beds and linens could use an update.
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely fabulous!
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Cecilia

Liked: Cleanliness, amenities, property conditions & facilities
Staff number one. Excellent food. I had the chance to have a room sea view which was excellent. Room was clean and with the necessary amenities, with a big balcony. I did enjoy my stay in the hotel.
Stayed 8 nights in Dec 2025
Verified

6/10 Okay

Susan

Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The rooms are in need of basic maintenance. The food is not the quality I expected.
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Daryl

Liked: Cleanliness, staff & service
No Ocean view Room service was very good,eventually.we had to change rooms as the room we were in originally 1602 smelled like sewer,and room service wasnt great.We requested a room change ,they moved us to the other side 2203 and was much better,as well as room service. Pool was nice,cool on cooler days as not heated. Beach was kept nice.recreational staff were awesome,especially Renae and Angel.
Stayed 14 nights in Feb 2026
Verified

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The bed was comfortable, the A/C worked well, and everything was very clean. The food was good and the buffet was varied enough to keep it interesting. Nice pools and beach. Only downside was the showers didnt get very warm.
Stayed 7 nights in Dec 2025
Verified

10/10 Excellent

Uriel

Liked: Cleanliness, amenities, property conditions & facilities
Todo excelente
Stayed 2 nights in Nov 2025
Verified

4/10 Poor

Jason

Disliked: Amenities, property conditions & facilities
The resort was lacking in so many ways
Stayed 5 nights in Jan 2026
Verified

8/10 Good

Christian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super relaxing area and almost everything is nearby.
Stayed 6 nights in Jul 2025
Verified

10/10 Excellent

Yanira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great resort had a great time Staff was very friendly
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Edgar

Liked: Cleanliness, staff & service
Nice place to stay.
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

Isamar Hayde

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ppace to stay in Playacar. Probably the best food in all the resorts we have stayed in. This is our second time back. Clean rooms and great service. If you are looking for a low key place to stay, away from crowds, good beach, this is it.
Stayed 6 nights in Aug 2025
Verified

6/10 Okay

Leslie

Liked: Cleanliness, amenities, property conditions & facilities
Our room was clean, however the bathroom room area had odor of sewer. We reported this to the front desk staff and he said someone would be at our room right away. No one came. No one contacted us. We kept toilet cover shut and bathroom door shut. The odor would come and go for the rest of our stay. The staff at the pool, breakfast and buffet are attentive and friendly. We always enjoy our time at the Allegro! Beach was beautiful!
Stayed 7 nights in Jan 2026
Verified

10/10 Excellent

Martín

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...
Stayed 3 nights in Dec 2025
Verified

6/10 Okay

Lauren

Liked: Cleanliness, staff & service, amenities
They were almost impossible to get in contact with to confirm the details of our reservation and when we checked in they gave us a different room to what we requested and there was no cot. After finally getting it all sorted the service inside wqs great but I wouldnt stay again.
Stayed 3 nights in Dec 2025
Verified

8/10 Good

REY M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Third time at this resort. Friendly staff and very helpful. Good food and amenities. Pool bar open till 10pm is definitely a plus.
Stayed 5 nights in May 2025
Verified

8/10 Good

Clifton Scott

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay and the staff was exceptional and the food options were delicious.
Stayed 4 nights in May 2023
Verified

8/10 Good

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
THE BEACH was wonderful - all inclusive was great!!
Stayed 6 nights in Sep 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
This is our second stay there, all the staff are friendly.
Stayed 10 nights in Jan 2024
Verified

6/10 Okay

Kimberly

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The location and beach were excellent—by far the best part of this resort. The staff was friendly and housekeeping did a great job. Unfortunately, the food was repetitive and below average, except for the New Year’s Eve dinner, which was outstanding. The specialty restaurant reservation system was awful, requiring guests to stand in line for up to an hour every morning. Hot water was inconsistent, the adult swim-up bar was overrun with kids, and policies were not enforced. The gym had broken equipment and cleanliness issues. Entertainment was very poor overall—loud, crackling sound, amateurish shows, and many guests walked out. Great beach, but too many operational issues to recommend.
Stayed 3 nights in Jan 2026