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Catalonia Playa Maroma – All Inclusive

4.0 star property
VIP Access

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On the beach, white sand
Privileged Suite | 1 bedroom, minibar, in-room safe, desk
1 bedroom, minibar, in-room safe, desk
3 bars/lounges, poolside bar
Outdoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub

Explore the area

Map
Carretera Federal 307 Km.306-250, Maroma, Playa del Carmen, QROO, 77710
  • Maroma Beach
    ‪2 min drive‬
  • Cirque du Soleil Boutique at Vidanta Riviera Maya
    ‪7 min drive‬
  • Paradise Beach
    ‪9 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪45 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Privileged Superior

Privileged Superior | 1 bedroom, minibar, in-room safe, desk

Privileged Superior

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Privileged Romance Deluxe

Privileged Romance Deluxe | 1 bedroom, minibar, in-room safe, desk

Privileged Romance Deluxe

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite

Privileged Suite | 1 bedroom, minibar, in-room safe, desk

Privileged Suite

  • 47 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Privileged Romance

Privileged Romance | View from room

Privileged Romance

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Privileged Suite Ocean View & Swim Out

Privileged Suite Ocean View & Swim Out | 1 bedroom, minibar, in-room safe, desk

Privileged Suite Ocean View & Swim Out

  • 116.4 sq m
  • Partial ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Deluxe Room

Premium Deluxe Room | 1 bedroom, minibar, in-room safe, desk

Premium Deluxe Room

  • 38 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Room

1 bedroom, minibar, in-room safe, desk

Premium Room

  • 38 sq m
  • Sleeps 1
  • 1 King Bed

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About this property

Catalonia Playa Maroma – All Inclusive

Family-friendly beachfront location with outdoor pool
Catch some rays at the beach or spend the day relaxing at Catalonia Playa Maroma – All Inclusive's full-service spa. Then enjoy a meal at one of the property's 6 restaurants.
Catalonia Playa Maroma – All Inclusive offers 404 accommodations with minibars and a safe. Rooms open to balconies. This Playa del Carmen property provides complimentary wired and wireless Internet access.

Bathrooms include a shower, slippers, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on a daily basis.

An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include outdoor tennis courts, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Alegría SPA has 4 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Catalonia Playa Maroma – All Inclusive. During your stay, you're just a quick walk from Maroma Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • For dining with garden views, stop by El Pajarito, one of the property's 6 restaurants and 3 bars/lounges
  • Take a swim in the outdoor pool or soak in the hot tub
  • Treat yourself to Swedish massages, reflexology or body scrubs at Alegría SPA
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes 2 outdoor tennis courts, a gym and a steam room
  • Guests have great things to say about the beach and the helpful staff
  • Steps from Maroma Beach and 9 minutes by car from Cirque du Soleil Boutique at Vidanta Riviera Maya
Catalonia Playa Maroma – All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Catalonia Playa Maroma – All Inclusive offers its guests a full-service spa, outdoor tennis courts, and an outdoor pool. There are 6 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 3 bars/lounges and a poolside bar. Free breakfast is available daily. WiFi is free in public spaces.

A children's pool, a nightclub, and a hot tub are also featured at the family-friendly Catalonia Playa Maroma – All Inclusive. Free self parking is available.

This 4-star Playa del Carmen property is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:30 AM.
El Pajarito – Overlooking the garden, this buffet restaurant serves lunch and dinner.
Toscana – This theme restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Adelita – Overlooking the pool, this theme restaurant specialises in Mexican cuisine and only serves dinner. Open daily.
Grill – This steakhouse specialises in international cuisine and only serves dinner. Open daily.
Ayami – This theme restaurant specialises in Asian cuisine and only serves dinner. Open daily.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

À la carte meals, snacks and beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Scuba-diving lessons
Snorkelling

Land activities

Fitness facilities
Football
Tennis
Volleyball

Lessons/classes/games

Aerobics
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, French, Italian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 3 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Adelita
  • Ayami
  • El Pajarito
  • Grill
  • Toscana

Things to do

  • 2 outdoor tennis courts
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Garden
  • On the bay
  • On the beach
  • On the boardwalk/promenade
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • 6 buildings
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MXN 56.57 per accommodation, per night

We've listed all charges provided to us by the property.

Please note: Guests require a ticket to access each a la carte restaurant. Tickets are provided at check-in, based on length of stay. Tickets cannot be purchased.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Catalonia Maroma
Catalonia Maroma Privileged
Catalonia Privileged
Catalonia Privileged All Inclusive
Catalonia Privileged Maroma
Catalonia Privileged Maroma All Inclusive All-inclusive property
Privileged Maroma
Catalonia Playa Maroma Del Carmen
Catalonia Playa Maroma Hotel Playa Del Carmen
Catalonia Privileged Maroma All Inclusive Playa del Carmen
Catalonia Privileged oma Incl
Catalonia Privileged Maroma All Inclusive
Catalonia Playa Maroma – All Inclusive Playa del Carmen
Catalonia Playa Maroma – All Inclusive All-inclusive property

Catalonia Playa Maroma – All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 562 out of 1008 reviews
Rating 8 - Good. 246 out of 1008 reviews
Rating 6 - Okay. 104 out of 1008 reviews
Rating 4 - Poor. 60 out of 1008 reviews
Rating 2 - Terrible. 36 out of 1008 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anupama

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No fuss resort - quiet and well maintained. We enjoyed our stay!
Stayed 3 nights in Feb 2025

10/10 Excellent

erisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s my second time in Catalonia and I love everything that they try to preserve and offer. The walk from lobby to the beach is amazing and relaxing you feel like you are in a jungle and at the beach. The wild animals, the birds. I love the palm trees at the beach and there is much beach room and shade and chairs you don’t have to worry about not finding a place to sit. The food is really good. Limited options but everything is edible. I love their house wine and coffee place. I wish they had more sea food options like crab, shrimps and crawfish on the grill. It’s become one of my favorite places.
Stayed 8 nights in Feb 2025

10/10 Excellent

Nataliia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The ocean was wonderful, the nature was very cool, the employees were very nice.
Stayed 9 nights in Feb 2025

10/10 Excellent

Sergii

Liked: Cleanliness, staff & service, property conditions & facilities
Almost perfect experience. Some problems with room...
Stayed 6 nights in Feb 2025

10/10 Excellent

Sasha

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property for a reasonable price.
Stayed 4 nights in Jan 2025

8/10 Good

Irena

Liked: Cleanliness, staff & service

Best with a few fixable wrinkles

This was our 8th stay at Catalonia and we plan to go back next year. The pluses: perfect location, beautifully groomed and landscaped grounds, no golf or gambling, attracts visitors from around the globe, fantastic staff gorgeous beach (when there is not sargasum grass), generous rooms, varied food choices, excellent guest services. Minuses: A/C in rooms is uneven, food is in some restaurants could be upgraded. Deafening assultative and unnecessary loud music at the pool with the bass at an unacceptable volume damaging to the hearing of children and adults. Great juice bar at the pool and great espresso in several locations. Beautiful walking path through a jungle landscape between the beach and the reception area and bar/coffee bar. We plan to return next February.
Stayed 11 nights in Feb 2025

10/10 Excellent

SCOTT

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked our stay at Catalonia along with a small group of family members. My girlfriend (now wife) and I had a beautiful wedding on the beach (thanks to our wedding planner Paloma) and it was truly a magical moment. This resort lived up to everything we could possibly want. The food was great, the white sand beaches were pristine with beautiful blue/green water, nice pools, bartenders that pour tequila liberally, friendly staff with endless smiles, and wildlife that kept the kids and adults amused all the time. The coatis (Mexican raccoon) are everywhere and are harmless. We also saw a spider monkey with a baby on her back that was priceless. We can hardly wait to come back to this place to celebrate our wedding anniversary.
Stayed 10 nights in Feb 2025

8/10 Good

Ewelina, Stamford

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came here to celebrate my 40th bday. When we booked we upgraded to the privileged superior suit, high recommend. When we checked in our 1st room it was less than expected, no hot water, or pressure and both night stands were broken. We talked to the front desk who said they would send someone to look at everything but nothing happened. So we later requested a room change which was provided to us, but we had to wait until 3. Your guest service agent on property Alfonzo was amazing. Alfaonzo ap us at the pool to make sure everything was going well with our stay and we informed him about the room. From that moment we didn’t have to worry about anything, he made contact with the front desk and housekeeping to make sure everything was going smoothly with the cleaning and ability to get the new room without having to waste any of our vacation time. He was awesome and made the whole room change experience easy. I’d like to give him a huge thank you because he really saved the beginning of our trip. Once we got into our new room the a/c wasn’t working but again Alfonzo was able to get someone up right away to fix it and it was up and running within 10 min. After that everything was perfect! Better than I expected and more than I could have hoped for. Your staff is amazing, I took the water gym class every day and the staff hosting all the activities were top knotch, fun and engaging Bernabe & Alejandra at Beloved were our favorit staff, they were amazing. The beach is perfection!

10/10 Excellent

Jenny, Central Falls

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was perfect cleaned and workers were so nice
Stayed 4 nights in Feb 2025

4/10 Poor

Burc

Disliked: Staff & service
Stayed 5 nights in Feb 2025

8/10 Good

Natasha Alisha

Travelled with family and small children
Liked: Property conditions & facilities
This was a very good experience
Stayed 9 nights in Feb 2025

2/10 Terrible

Anton

Stayed 7 nights in Oct 2024

8/10 Good

Judith Rock

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice. Didn’t like 3rd floor to many steps. No elevator. Noisy. Something was running (generator?) and it was loud entire night. Hard to get into dinner places With that said we did have a good time.
Stayed 7 nights in Feb 2025

10/10 Excellent

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 7 nights in Feb 2025

10/10 Excellent

nicolas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good beach area. Too much green jungle, and space to walk in the beach
Stayed 14 nights in Feb 2025

10/10 Excellent

Francisco, West StPaul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Feb 2025

10/10 Excellent

Olivia Anne

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was second to none. My 4 year old has an egg allergy and they were extremely accommodating and geniunely cared about his allergy. The rooms were clean and renovated. Pool was excellent for a young family. Drinks were plenty and food was yummy. Beach was out of this world! Cant ask for anything more.
Stayed 7 nights in Feb 2025

10/10 Excellent

Dmitrii

Stayed 7 nights in Feb 2025

10/10 Excellent

Jenny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food and service.
Stayed 7 nights in Feb 2025

10/10 Excellent

Deidra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful trip with an amazing beach Loved the quiet and many food options. Service was excellent and everything was clean and and beautiful.
Stayed 8 nights in Feb 2025

2/10 Terrible

Courtney

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time visiting the resort. 2023 was great. 2024 was horrible. We had to move to 3 different rooms due to construction noise, dirty beds, AC not working in 2 rooms. This caused us to miss 1 full day of our trip waiting for rooms. The 3rd room was infested with fire ants and we were both bitten all over (we have photos) including our feet, legs and groin. They wouldn't do anything about it. There was no hot water until the last day. They didn't replenish toilet paper one day even when we called repeatedly. Hand towels & washcloths weren't replenished twice & rooms weren't cleaned until sometimes 5 pm. The power went out repeatedly. They gave us a spa credit for massages for all that kept happening but then wouldn't do the massages & made us choose another service. We talked to the manager who told us to follow up after the trip with an email & she would help fix/help with credit towards a future trip. Emailed repeatedly and she never returned one email nor did her management or any Catalonia representative. Called with no callback. I cried so much as this vacation turned out not to be a vacation but a nightmare with no one helping post trip.
Stayed 7 nights in Nov 2024

10/10 Excellent

John, Prescott Valley

Stayed 7 nights in Feb 2025

8/10 Good

Jacqueline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lush tropical relaxing Paradise with the most beautiful Sandy Beach. Buffet was hugely improved from our last visit. Many different fresh and flavorful options. Staff was wonderful in all areas. They need more people to help with labor intensive room cleaning and restocking as they have a hard time keeping up despite their efforts. Television is relaxing for some and should be more English channels or movies . Lobby entertainment every night is wonderful to have. Entertainment could be improved
Stayed 8 nights in Feb 2025