See all properties

Moonshine Hotel

3.0 star property

Choose dates to view prices

Photo gallery for Moonshine Hotel

Outdoor pool
Outdoor pool
Front of property
Family Suite, Multiple Beds, Non Smoking (Master Suite) | 1 bedroom, down duvets, in-room safe, blackout curtains
Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King) | View from room

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pet-friendly
  • Pool
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
1a Avenida Norte, entre 12 y 16 Centro, Playa del Carmen, QROO, 77710
  • Quinta Avenida
    ‪2 min walk‬
  • Playa del Carmen Main Beach
    ‪2 min walk‬
  • Playa del Carmen Maritime Terminal
    ‪14 min walk‬
  • Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

View all photos for Basic Apartment, Multiple Beds, Non Smoking (Apartment)

Basic Apartment, Multiple Beds, Non Smoking (Apartment) | 1 bedroom, down duvets, in-room safe, blackout curtains

Basic Apartment, Multiple Beds, Non Smoking (Apartment)

  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite)

Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite) | 1 bedroom, down duvets, in-room safe, blackout curtains

Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite)

  • 3.3 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King)

Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King) | 1 bedroom, down duvets, in-room safe, blackout curtains

Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King)

  • 3.3 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse)

Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse) | 1 bedroom, down duvets, in-room safe, blackout curtains

Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse)

  • City view
  • 3.3 sq m
  • Sleeps 8
  • 2 King Beds and 1 Single Sofa Bed

View all photos for Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio)

Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio) | 1 bedroom, down duvets, in-room safe, blackout curtains

Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio)

  • 1 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Suite, Multiple Beds, Non Smoking (Master Suite)

Family Suite, Multiple Beds, Non Smoking (Master Suite) | 1 bedroom, down duvets, in-room safe, blackout curtains

Family Suite, Multiple Beds, Non Smoking (Master Suite)

  • 3.3 sq m
  • Sleeps 6
  • 1 Single Bed, 1 King Bed and 1 Double Bed

View all photos for Suite Junior

1 bedroom, down duvets, in-room safe, blackout curtains

Suite Junior

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Room Superior

1 bedroom, down duvets, in-room safe, blackout curtains

Room Superior

  • Sleeps 2
  • 1 King Bed

View all photos for Apartment Standard

1 bedroom, down duvets, in-room safe, blackout curtains

Apartment Standard

  • Sleeps 3
  • 1 Single Bed and 1 King Bed

View all photos for Suite Master

1 bedroom, down duvets, in-room safe, blackout curtains

Suite Master

  • Sleeps 5
  • 1 Double Sofa Bed, 1 Single Bed and 1 Double Bed

View all photos for Apartment Deluxe With Street View

Private kitchen | Microwave

Apartment Deluxe With Street View

  • Sleeps 7
  • 1 Single Bed, 1 Double Sofa Bed and 2 King Beds

View all photos for Room Standard

1 bedroom, down duvets, in-room safe, blackout curtains

Room Standard

  • Sleeps 2
  • 1 Double Bed

Similar properties

View from room

Hotel Bosque Caribe , 5th Av Zone

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
3.8 out of 5, Good, (317)
The price is €22
for 1 room
includes taxes & fees
22 Jun - 23 Jun
Hotel Bosque Caribe , 5th Av Zone

About this property

Moonshine Hotel

Hotel with a rooftop terrace, steps from Quinta Avenida
An outdoor pool, a rooftop terrace and a microwave in a common area are available at this hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance.
Moonshine Hotel offers 24 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Moonshine Hotel. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Features include free WiFi in public areas, plus an outdoor pool and a rooftop terrace.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Steps from Quinta Avenida and Playa del Carmen Main Beach
  • Pets welcome free of charge (restrictions apply)
As a guest of Moonshine Hotel, you'll find an outdoor pool, a rooftop terrace, and barbecue grills. Public spaces have free WiFi. Moonshine Hotel also features tour/ticket assistance, a garden, and a picnic area.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Noraa Inn Playa del Carmen
Noraa Playa del Carmen
Hotel Noraa Inn
Moonshine Hotel Hotel
Moonshine Hotel Playa del Carmen
Moonshine Hotel Hotel Playa del Carmen

Moonshine Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 84 out of 198 reviews
Rating 8 - Good. 40 out of 198 reviews
Rating 6 - Okay. 33 out of 198 reviews
Rating 4 - Poor. 20 out of 198 reviews
Rating 2 - Terrible. 21 out of 198 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

hector, bellingham

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 6 nights in Feb 2025

2/10 Terrible

Brenda

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Close to everything but even though the clubs are 1/2 block away it wasn't as loud as I expected. Beach is close but is extremely eroded so theres really no where to enjoy the beach without taking a cab and paying for a beach club set up. The hotel looks nice from the outside but is in serious disrepair in the rooms. Walls have mold on them that is continuously painted over and there's paint splatter all over the floors & furnishings. Bathroom scum on every surface, mini fridge is rusted & severely beat up & runs very loud all night, they had no table for the fridge so I had to use a chair. lighting is horrible, flicking lights most of the time. The bed is hard as the floors and bottom sheet will not stay on at night when using it. I wasn't given the King bedroom I paid for, was givin a double bed & twin and nothing else was available. This place was disgusting and I in no way will ever return.
Stayed 3 nights in Feb 2025

10/10 Excellent

dion

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Wei

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

2/10 Terrible

Jaime

Liked: Staff & service
Stayed 6 nights in Dec 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

4/10 Poor

JORGE

Disliked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Nathalie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Es excelente la persona que está en front desk
Stayed 2 nights in Nov 2024

2/10 Terrible

Vitthal

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was outdated and old. Sinks were dirty, very noisy and alot of facilities were not functional. Won't recommended.
Stayed 8 nights in Oct 2024

2/10 Terrible

Mariana

Business traveller
Liked: Cleanliness
Disliked: Room comfort
Ir si imposible to sleep there, todo noisy,
Stayed 1 night in Oct 2024

2/10 Terrible

Ivan Eduardo

Disliked: Cleanliness, staff & service, property conditions & facilities
solo me quede un par de horas a dormir y no hubo luz y estaba muy sucio
Stayed 1 night in Oct 2024

8/10 Good

Ery

Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Stephani ivette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy bonito lugar, lo disfrutamos mucho
Stayed 1 night in Aug 2024

4/10 Poor

Brendan, Dallas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mattresses were poor. Rooms need more TLC. A little upgrade would go a long way for this very well located hotel.
Stayed 1 night in Jul 2024

10/10 Excellent

KANWARDEEP, EDMONTON

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay on budget. Right beside the clubs, restaurants, and market. 3 mins walking distnace to the beach. The front desk staff were super nice. The check in was very quick and so was the check out. Also, the housekeeping found our beach clothes in the bathroom and handed over wihin 2 mins while we were checking out. I'd love to stay again next time.
Stayed 1 night in Jul 2024

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance from the beach and 5ta avenida, quite centric. Great price for clean rooms, great service from the staff, safe location.
Stayed 3 nights in May 2024

6/10 Okay

Manuela

Stayed 4 nights in Apr 2024

6/10 Okay

Marina

Liked: Cleanliness, staff & service
Good enough for short stay
Stayed 1 night in Apr 2024

8/10 Good

Myrtala, Parker

Travelled with group
It’s great if your main goal is to party till 2 am everyday. Would not recommend if you have kids as it is extremely loud they’re 3 clubs just one building next to the hotel. Important to know.
Stayed 3 nights in Apr 2024

4/10 Poor

Armony

Stayed 3 nights in Mar 2024

10/10 Excellent

VIDALINA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the front desk was very accommodating very nice. Change the beds daily. The staff very accommodating to your needs. This is a hotel for couples only who love night life not for family with children music at a near bar lounge is blasting too loud not able to get a good night sleep. The beach is about two or three blocks for the hotel. A Great place to have breakfast n great sandwiches is at Les Amis inexpensive go see Tony the owner. I did enjoy my stay n staff very helpful to accommodate me for another 2 days. Best wishes Vida

4/10 Poor

Eric

Disliked: Amenities, property conditions & facilities
I stayed one night from 11-12 March. There is constant loud noise late at night from a few open patio dance clubs around the corner that continue until around 2AM. I sleep with earplugs as I normally live near a runway, but the noise cut through the earplugs along with white noise from the air conditioner. There was a loud, rapid knocking noise that jolted me awake twice between 10PM and 1AM.  I'm not certain if it was a water pump, air compressor, or something else mechanical that was left on overnight. The room was clean, the A/C unit worked well and the wifi worked semi-frequently. If you're in Playa to party, this might be an economical option if you're out late.  I was here for one night prior to flying and I had an rotten sleep.
Stayed 1 night in Mar 2024

10/10 Excellent

Juan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near all the excitement and beach!
Stayed 1 night in Feb 2024

2/10 Terrible

Gabriel

Stayed 6 nights in Feb 2024

8/10 Good

ROSA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuve una experiencia un poco dificil el primer dia, pero Marisol es un sol. Me ayudo y se encargo que mi hijo y yo estuvieramos comodos.
Stayed 2 nights in Feb 2024