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Moonshine Hotel

3.0 star property

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Photo gallery for Moonshine Hotel

Outdoor pool
Front of property
Outdoor pool
Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse) | Down duvets, in-room safe, blackout curtains, iron/ironing board
Family Suite, Multiple Beds, Non Smoking (Master Suite) | Down duvets, in-room safe, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Room service
  • Housekeeping

Explore the area

View in a map
1a Avenida Norte, entre 12 y 16 Centro, Playa del Carmen, QROO, 77710
  • Place, Quinta Avenida
    ‪2 min walk‬
  • Place, Playa del Carmen Main Beach
    ‪2 min walk‬
  • Place, Mamitas Beach
    ‪6 min walk‬

Room options

View all photos for Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King)

Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King) | Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Double Room, 1 King Bed, Non Smoking, Pool View (Suie King)

7.4 out of 10
Good
(6 reviews)
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite)

Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite) | Down duvets, in-room safe, blackout curtains, iron/ironing board

Standard Double Room, Multiple Beds, Non Smoking, Pool View (Junior Suite)

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Basic Apartment, Multiple Beds, Non Smoking (Apartment)

Basic Apartment, Multiple Beds, Non Smoking (Apartment) | Down duvets, in-room safe, blackout curtains, iron/ironing board

Basic Apartment, Multiple Beds, Non Smoking (Apartment)

8.0 out of 10
Very good
(1 review)
  • 3 bedrooms
  • Sleeps 3
  • 1 King Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Family Suite, Multiple Beds, Non Smoking (Master Suite)

Family Suite, Multiple Beds, Non Smoking (Master Suite) | Down duvets, in-room safe, blackout curtains, iron/ironing board

Family Suite, Multiple Beds, Non Smoking (Master Suite)

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 6
  • 1 Single Bed, 1 King Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio)

Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio) | Down duvets, in-room safe, blackout curtains, iron/ironing board

Basic Studio, 1 Double Bed, Non Smoking (Low Budget Studio)

  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse)

Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse) | Down duvets, in-room safe, blackout curtains, iron/ironing board

Deluxe Penthouse, Multiple Beds, Non Smoking, City View (Penthouse)

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 2 bedrooms
  • Sleeps 8
  • 2 King Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Room Standard

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Standard

  • 15 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Room Superior

Down duvets, in-room safe, blackout curtains, iron/ironing board

Room Superior

  • 22 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite Junior

Down duvets, in-room safe, blackout curtains, iron/ironing board

Suite Junior

  • 22 sq m
  • Sleeps 3
  • Free Wi-Fi

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About this property

Moonshine Hotel

An outdoor pool, a rooftop terrace and a microwave in a common area are available at this hotel. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk and tour/ticket assistance.
Moonshine Hotel offers 24 air-conditioned accommodations with a safe and a hairdryer. Beds feature down duvets. Flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. This Playa del Carmen hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Moonshine Hotel. During your stay, you're just a quick walk from Playa del Carmen Main Beach. Features include free WiFi in public areas, plus an outdoor pool and a rooftop terrace.
  • Free WiFi
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a playground
  • Steps from Quinta Avenida and Playa del Carmen Main Beach
  • Pets welcome free of charge (restrictions apply)
As a guest of Moonshine Hotel, you'll find an outdoor pool, a rooftop terrace, and barbecue grills. Public spaces have free WiFi. Moonshine Hotel also features tour/ticket assistance, a garden, and a picnic area.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Things to do

  • Outdoor pool
  • Playground

Family friendly

  • Grocery/convenience store
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Rooftop terrace

Accessibility

  • No lift

More

  • Banquet hall
  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

Property is also known as

Hotel Noraa Inn Playa del Carmen
Noraa Playa del Carmen
Hotel Noraa Inn
Moonshine Hotel Hotel
Moonshine Hotel Playa del Carmen
Moonshine Hotel Hotel Playa del Carmen

Moonshine Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 105 out of 231 reviews
Rating 8 - Good. 49 out of 231 reviews
Rating 6 - Okay. 36 out of 231 reviews
Rating 4 - Poor. 20 out of 231 reviews
Rating 2 - Terrible. 21 out of 231 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay near all the excitement and beach!
Stayed 1 night in Feb 2024
Verified

10/10 Excellent

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to everything in central Playa. You can pretty much walk to anything including restaurants and tours. Great service and very clean!
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything nice place to stay in, close to ado
Stayed 4 nights in Oct 2020
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Close to everything, clean, good price, nice staff.
Stayed 4 nights in Jan 2021
Verified

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walking distance from the beach and 5ta avenida, quite centric. Great price for clean rooms, great service from the staff, safe location.
Stayed 3 nights in May 2024
Verified

10/10 Excellent

hector

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 6 nights in Feb 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place to visit if you are at Playa del Carmen to shop, hit the beach and enjoy the nightlife! Staff was very nice and the room has a great vibe.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Marina

Liked: Cleanliness, staff & service
Good enough for short stay
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Tatia

Liked: Cleanliness, staff & service, property conditions & facilities
Very beautiful trees in the courtyard of the hotel
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

zulema

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay in moonshine hotel was a pleasent surprise, the service we received was greatly appreciated, they treated us like a 5 star hotel.
Stayed 6 nights in Aug 2023
Verified

8/10 Good

CARLOS

Liked: Staff & service
Location
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Agradable tranquilo
Stayed 2 nights in Oct 2020
Verified

6/10 Okay

Marysol

Liked: Staff & service
Disliked: Amenities
Marysol at front desk is the best !!! She's very friendly and make you feel very welcome to the moonshine hotel
Stayed 2 nights in Feb 2024
Verified

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great night sleep

The place was very clean however it was a little loud because of a nightclub nearby.
Stayed 1 night in Oct 2020
Verified

10/10 Excellent

Sergio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a cute little boutique hotel. The staff is extremely friendly & professional. The rooms are cozy, clean & has all the essentials. I was very happy with the services I received. The location is great & easily accessible (within walking distance) to all the shops & restaurants. Great value for the money.
Verified

8/10 Good

Pawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay for clubbing

The hotel is boutique style, placed just next to two nightclubs. My room was big and comfy. The shower was good. However, the noise and music and night were unbearable.
Stayed 2 nights in Dec 2020
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities

Great staff, hard to sleep due to loud nearby club

The staff and the property is great. The hotel is also located near everything. The only issue is the loudness of the nearby club. It’s hard to sleep until the music stops at 3am.
Stayed 7 nights in Dec 2020
Verified

10/10 Excellent

Stevan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location

Right in the center of town, and one block to the beach. Nightclubs nearby play loud music until 3 am, and then you can sleep until noon. Maybe not the best for families looking for quiet time, but great for singles and couples. I would stsy here again.
Stayed 9 nights in Jan 2021
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great
Verified

10/10 Excellent

KANWARDEEP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great stay on budget. Right beside the clubs, restaurants, and market. 3 mins walking distnace to the beach. The front desk staff were super nice. The check in was very quick and so was the check out. Also, the housekeeping found our beach clothes in the bathroom and handed over wihin 2 mins while we were checking out. I'd love to stay again next time.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Hugo

Liked: Staff & service
It's a very noisy area, did not read the the reviews. Would not have stayed here. Some of the major clubs are right behind the hotel.
Stayed 1 night in Jan 2023
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness
Excelente locación in the middle of downtown. The Internet doesn’t work and the tv
Stayed 1 night in Mar 2021
Verified

4/10 Poor

Brendan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Mattresses were poor. Rooms need more TLC. A little upgrade would go a long way for this very well located hotel.
Stayed 1 night in Jul 2024