Hotel Xcaret Mexico - All Parks / All Fun Inclusive

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Dates

March 2026

April 2026

Creator video - submitted by Saifuddin travel shop

Sauna, hot tub, steam room, Turkish bath/hammam, body treatments

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Explore the area

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO, 77710

Place, Cenote Santa Cruz
‪3 min walk‬
Place, Xcaret Eco Theme Park
‪16 min walk‬
Place, Xplor Theme Park
‪3 min drive‬
Airport, Cozumel, Quintana Roo (CZM-Cozumel Intl.)

Room options

1 bedroom, Egyptian cotton sheets, premium bedding, down duvets

Suite, Oceanfront (Adults)

Ocean view
53 sq m
1 bedroom
Sleeps 3
1 King Bed

Family Suite, Oceanfront

Good

Ocean view
58 sq m
Sleeps 4
1 King Bed

Suite Garden

Very good

Garden view
53 sq m
Sleeps 4
2 Queen Beds

Junior Suite

Excellent

Ocean view
126 sq m
1 bedroom
Sleeps 4
1 King Bed

Suite, Ocean View

Wonderful

Ocean view
56 sq m
Sleeps 4
2 Queen Beds

Suite River

Excellent

River view
61 sq m
Sleeps 4
2 Queen Beds

Room, Oceanfront (Swim-up Adults)

Exceptional

Ocean view
58 sq m
Sleeps 3
1 King Bed

Room (Swim Up Garden)

Excellent

Garden view
58 sq m
Sleeps 4
2 Queen Beds

Junior Suite Adults

Beach view
126 sq m
1 bedroom
Sleeps 3
1 King Bed

Suite River Adults

Exceptional

River view
59 sq m
1 bedroom
Sleeps 3
1 King Bed

Suite (River Spa)

Wonderful

River view
59 sq m
Sleeps 3
1 King Bed

Junior Suite (Spa)

Garden view
126 sq m
1 bedroom
Sleeps 3
1 King Bed

Suite (Garden Spa)

Exceptional

Garden view
59 sq m
Sleeps 3
1 King Bed

Suite with River View

Very good

River view
53 sq m
Sleeps 4

Suite Superior with Garden View

Good

Garden view
55 sq m
Sleeps 4

Suite with Sea View

Sea view
53 sq m
Sleeps 4

Suite Premium with Sea View

Sea view
53 sq m
Sleeps 3

Suite Deluxe with Sea View

Sea view
53 sq m
Sleeps 4

Suite Superior with Sea View

Sea view
55 sq m
Sleeps 3

Suite Junior

126 sq m
Sleeps 3

Suite Junior with Sea View

Sea view
126 sq m
Sleeps 3

Suite with Garden View

Exceptional

Garden view
53 sq m
Sleeps 4

Suite (River Jump)

River view
59 sq m
Sleeps 4
2 Queen Beds

Suite (Master)

Exceptional

Garden view
126 sq m
1 bedroom
Sleeps 4
1 King Bed

Suite Standard with River View

River view
45 sq m
Sleeps 4

Suite Luxury with Garden View

Garden view
53 sq m
Sleeps 3

Suite Luxury with River View

River view
58 sq m
Sleeps 3

Suite Premium with River View

River view
58 sq m
Sleeps 3

Suite Junior with River View

River view
126 sq m
Sleeps 3

Similar properties

On private beach
Pool
Breakfast included
All-inclusive

includes taxes & fees

13 Mar - 14 Mar

Pool
Hot tub
All-inclusive
Spa

includes taxes & fees

5 Mar - 6 Mar

About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Catch some rays at the beach or spend the day relaxing at Hotel Xcaret Mexico - All Parks / All Fun Inclusive's full-service spa. Then enjoy a meal at one of the property's 20 restaurants.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers 1800 air-conditioned accommodations with indoor private hot tubs and free minibar items. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers. Business-friendly amenities include desk chairs, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and espresso makers. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court and complimentary bicycles are featured at the property. 15 outdoor swimming pools are on site along with an indoor pool. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including Ayurvedic, hydrotherapy and reflexology. The spa is equipped with a mud bath, a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Hotel Xcaret Mexico - All Parks / All Fun Inclusive. During your stay, you'll be within walking distance of Xenses Park. Enjoy features like free breakfast, free self-parking and a free round-trip airport shuttle.

Free full breakfast served daily
Free self-parking
Enjoy Mexican cuisine with pool views at CHIBALI, one of the property's 20 restaurants and 14 bars/lounges
Splash around at the waterslide or swim in the indoor and 15 outdoor pools
Treat yourself to Swedish massages, manicures and pedicures or detox wraps at the spa
Services include supervised childcare, dry cleaning/laundry and a concierge
On-site recreation includes an outdoor tennis court, a 24-hour gym and a steam room
Guests have great things to say about the clean guestrooms and the helpful staff
Steps from Cenote Santa Cruz and 15 minutes on foot from Xenses Park
Free airport shuttle service
Dogs welcome for a fee

Some rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Hotel Xcaret Mexico - All Parks / All Fun Inclusive offers its guests a full-service spa, 15 outdoor swimming pools, an outdoor tennis court, and a waterslide. There are 20 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 14 bars/lounges. Free breakfast is served daily.

A business centre and meeting rooms are available. An indoor pool, a children's pool, and a 24-hour fitness centre are also featured at the luxury Hotel Xcaret Mexico - All Parks / All Fun Inclusive. A roundtrip airport shuttle is free (available 24 hours). Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Playa del Carmen property.

Guests are served a free full breakfast daily from 7:00 AM to noon.

CHIBALI – Overlooking the pool, this family restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available.

LA CANTINA – This restaurant specialises in Mexican cuisine and only serves dinner. Guests can enjoy drinks at the bar. Open daily.

XIN GAO – This fine-dining restaurant specialises in Japanese cuisine and only serves dinner. Reservations are required. Open daily.

LA TRAJINERA – This beachfront restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.

MERCADO LA MERCED – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

24-hour room service is available.

All-inclusive details

All-inclusive room rates at Hotel Xcaret Mexico - All Parks / All Fun Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks and beverages included

24-hour room service

In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking

Snorkelling

Land activities

Children's club

Entertainment

On-site entertainment and activities

Property amenities

Parking and transport

24-hour free return airport shuttle at scheduled times and on request
Free self parking on site
Limited on-site self parking

Food and drink

Free full breakfast available daily 7:00 AM to noon
14 bars/lounges
2 coffee shops/cafes
2 poolside bars
2 swim-up bars
20 restaurants
Couples/private dining
Snack bar/deli

Restaurants on site

CHIBALI
LA CANTINA
LA TRAJINERA
MERCADO LA MERCED
XIN GAO

Things to do

15 outdoor pools
24-hour gym
Arcade/game room
Billiards/pool table
Children's pool
Designer stores
Fishing
Fitness classes
Free bicycle rentals
Full-service spa
Games
Hiking/biking trails
Indoor pool
Kayaking
Outdoor tennis court
Playground
Rowing/canoeing
Sauna
Shopping
Steam room
TV in common areas
Waterslide
Yoga classes

Family friendly

15 outdoor pools
Arcade/game room
Children's pool
Indoor pool
Laundry facilities
Living room
Playground
Separate bedroom
Snack bar/deli
Soundproofed rooms
Stroller
Supervised activities for children (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Hair salon
Laundry facilities
Luggage storage
Safe at front desk
Vending machine

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services

Business services

Business centre
Computer station
Meeting rooms

Outdoors

Beach towels
Garden
On a river
On the beach
Outdoor entertainment area
Pool loungers
Pool umbrellas
Terrace

Full-service spa

Ayurvedic treatments
Body scrubs
Body wraps
Deep-tissue massages
Detox wraps
Facials
Hot stone massages
Hot tub
Hydrotherapy
Manicures/pedicures
Mud bath
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Swedish massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Handrails in stairways (102 centimetre high)
Lift (119 centimetre wide door)
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk (119 centimetre high)
Wheelchair-accessible restaurant

10 buildings
7 floors
Ballroom
Banquet hall
Built in 2017
Designated smoking areas (fines apply)

Room amenities

Bedroom

Blackout drapes
Day bed
Down comforter
Egyptian cotton sheets
Hypo-allergenic bedding
Pillow menu
Pillowtop mattress

Bathroom

Dressing gowns
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels provided

Entertainment

Flat-screen TV with digital channels

Food and drink

24-hour room service
Espresso maker
Free bottled water
Free stocked minibar

Air conditioning
Connecting rooms available
Desk chair
Free daily newspapers
Iron/ironing board
Laptop workspace
Laptop-compatible safe
LED lighting
Living room
Phone
Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime

Contactless check-in and check-out are available

Minimum check-in age - 18

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets: MXN 3000 per pet, per stay
Only dogs are allowed
Weight limit: 22 lb per pet

Children and extra beds

Children are welcome.

Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Pet fee: MXN 3000 per pet, per stay
Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards and cash

Safety features at this property include a smoke detector

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

Front desk staff will greet guests on arrival at the property.

If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen

Xcaret Mexico All Parks Tours All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

Xcaret Mexico All Parks Tours All Fun Inclusive Playa del Carmen

Xcaret Mexico All Parks Tours All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours All Fun Inclusive

Hotel Xcaret Mexico All Parks Tours / All Fun Inclusive

Hotel Xcaret Mexico - All Parks / All Fun Inclusive Reviews

8.6

Excellent

9.4/10

Cleanliness

8.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

4/10 Poor

Siavash

Travelled with family

3 Dec 2025

Liked: Cleanliness, property conditions & facilities

The place is too big can be very crowded. Specially, the restaurants hard to get reservations at some of the restaurants feels like you’re on a giant cruise ship. For the prices that they charge I expected a little bit better personalized service.

Stayed 3 nights in Nov 2025

8/10 Good

Ana

2 Dec 2025

Stayed 5 nights in Nov 2025

4/10 Poor

fernando

Travelled with family

1 Dec 2025

Liked: Property conditions & facilities

Disliked: Cleanliness, amenities

This is the fifth time we’ve come to this resort, and it’s not worth what we paid. The room they gave us was full of cockroaches—they were coming out from everywhere. We had to change rooms at 2:00 a.m. The food is no longer as good as it used to be, the service has also gone down a lot in quality, and they don’t have enough staff. At the “Faroles” restaurant, there’s no entertainment anymore, and now they close very early. Everything closes very early, from bars to restaurants. I also didn’t like the age-restricted areas because if my daughter wants to go to the district, she would have to go alone since they didn’t let her brother, who is 12, enter. Oh, and the distances are huge to walk from one place to another. It wasn’t a good experience. Not for a five diamond resort it’s more like a four star resort now

Stayed 3 nights in Nov 2025

2/10 Terrible

Nerijus

1 Dec 2025

Stayed 7 nights in Nov 2025

10/10 Excellent

Stephanie

1 Dec 2025

Stayed 2 nights in Nov 2025

10/10 Excellent

LLoyd

Travelled with family

29 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Amazing !

Stayed 8 nights in Nov 2025

10/10 Excellent

Guanfeng

29 Nov 2025

Stayed 7 nights in Nov 2025

2/10 Terrible

Dorin

Travelled with family and small children

29 Nov 2025

Disliked: Staff & service, amenities, property conditions & facilities

It is the worst experience Overpriced

Stayed 6 nights in Nov 2025

10/10 Excellent

jose luis

Travelled with group

27 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

everything was perfect. It was beautiful the hotel it's really big so many options to eat you can eat all day , if you want to you can stay there for days and never finished exploring everything you want you find it and every corner it's perfect for especial vacations.

Stayed 4 nights in Oct 2025

10/10 Excellent

Simon

Travelled with family

26 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Best resort i’ve ever been to, clean, amazing food, amazing parks included.

Stayed 7 nights in Nov 2025

4/10 Poor

jessica

26 Nov 2025

Stayed 5 nights in Nov 2025

10/10 Excellent

James, Hanmer

Travelled with family

25 Nov 2025

Liked: Cleanliness, amenities

Check in was the worst part almost 2 hrs & maybe 4 couples in front of us. No refreshments at check in. Other than that it was amazing!!!!! Would definitely go again. If I can be notified of deals I would make it my next destination!

Stayed 6 nights in Nov 2025

10/10 Excellent

Carina

23 Nov 2025

Stayed 2 nights in Nov 2025

8/10 Good

Ginette Lynn

Travelled with family

23 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

The good- The property is massive, beautiful and well kept. Rooms (even the most basic) are spacious and clean and the beds are very comfortable. Amazing variety of food and quality is excellent! Majority of the staff are friendly and helpful. The bad- customer service could definletey be improved. Long waits to speak to concierge, disorganzied and given wrong or conflicting information several times that resulted in wasted time.

Stayed 5 nights in Nov 2025

10/10 Excellent

Bobbi

23 Nov 2025

Stayed 5 nights in Nov 2025

8/10 Good

Kenneth, Denver

Travelled with partner

23 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

The property itself is beautiful. My only reason to give it 4 stars and not 5 is because the staff try very hard to sell you a timeshare, or to be part of their VIP club. They’re extremely pushy, they’ll lure you in with a free dinner BUT you must attend a 3 hour presentation. Don’t fall for it, they’re there to serve you, not the other way around.

Stayed 5 nights in Nov 2025

10/10 Excellent

Jose

Travelled with family

22 Nov 2025

Liked: Cleanliness, staff & service, amenities

Outstanding! Our second time at Xcaret! First time was at Xcaret Arte and our second time is at Xcaret Mexico second phase.

Stayed 7 nights in Nov 2025

10/10 Excellent

Andrew

18 Nov 2025

Stayed 3 nights in Nov 2025

10/10 Excellent

Timothy

15 Nov 2025

Stayed 5 nights in Nov 2025

10/10 Excellent

Veronica Enid

14 Nov 2025

Stayed 5 nights in Nov 2025

10/10 Excellent

David

Travelled with family, Travelled with family and small children, Travelled with group

13 Nov 2025

Liked: Cleanliness, amenities, property conditions & facilities

Yeah everything was good

Stayed 3 nights in Oct 2025

10/10 Excellent

Jose

13 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Fresh food with many option… loved the easy transportation to the parks!!

Stayed 4 nights in Nov 2025

6/10 Okay

Moises

Travelled with family

11 Nov 2025

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Even though you pay all inclusive, you don't have access to restaurants reservation required, they even inform you that if you are not a memeber of their vacation club or if you don't take the 2 hours talk about that, you lose several services and amenities such as dinner in restaurants with reservation.very bad

Stayed 2 nights in Oct 2025

10/10 Excellent

Christopher Guadalupe

10 Nov 2025

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 6 nights in Nov 2025

10/10 Excellent

Juan

7 Nov 2025

Stayed 4 nights in Nov 2025

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Choose dates to view prices

Photo gallery for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Reviews

Popular amenities

Explore the area

Room options

View all photos for Suite, Oceanfront (Adults)

Suite, Oceanfront (Adults)

View all photos for Family Suite, Oceanfront

Family Suite, Oceanfront

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Suite Garden

View all photos for Junior Suite

Junior Suite

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Suite, Ocean View

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Suite River

View all photos for Room, Oceanfront (Swim-up Adults)

Room, Oceanfront (Swim-up Adults)

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Room (Swim Up Garden)

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Junior Suite Adults

View all photos for Suite River Adults

Suite River Adults

View all photos for Suite (River Spa)

Suite (River Spa)

View all photos for Junior Suite (Spa)

Junior Suite (Spa)

View all photos for Suite (Garden Spa)

Suite (Garden Spa)

View all photos for Suite with River View

Suite with River View

View all photos for Suite Superior with Garden View

Suite Superior with Garden View

View all photos for Suite with Sea View

Suite with Sea View

View all photos for Suite Premium with Sea View

Suite Premium with Sea View

View all photos for Suite Deluxe with Sea View

Suite Deluxe with Sea View

View all photos for Suite Superior with Sea View

Suite Superior with Sea View

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Suite Junior

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Suite Junior with Sea View

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Suite with Garden View

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Suite (River Jump)

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Suite (Master)

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Suite Standard with River View

View all photos for Suite Luxury with Garden View

Suite Luxury with Garden View

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Suite Luxury with River View

View all photos for Suite Premium with River View

Suite Premium with River View

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Suite Junior with River View

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About this property

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

All-inclusive details

Food and beverages

Activities and facilities/equipment

Water activities

Land activities

Entertainment

Property amenities

Parking and transport

Food and drink

Restaurants on site

Things to do