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21c Museum Hotel Cincinnati

4.5 star property

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Photo gallery for 21c Museum Hotel Cincinnati

Terrace/patio
Reception
Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace
Lobby
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

Map
609 Walnut St, Cincinnati, OH, 45202
  • Paycor Stadium
    ‪11 min walk‬
  • Hard Rock Casino Cincinnati
    ‪11 min walk‬
  • Great American Ball Park
    ‪1 min drive‬
  • Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪19 min drive‬

Room options

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Room (Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Studio, 1 King Bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Suite, 1 King Bed

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Double Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Corner

  • 65 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Double Room, 2 Queen Beds

  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Room, 1 King Bed

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

Luxury Suite, 1 Double Bed, Accessible

  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Hyatt Regency Cincinnati

  • Pool
  • Free WiFi
  • Restaurant
  • Air conditioning
4.5 out of 5, Wonderful, (1376)
The price is €358
for 1 room
includes taxes & fees
13 Jun - 14 Jun
Hyatt Regency Cincinnati

About this property

21c Museum Hotel Cincinnati

Luxury hotel with full-service spa and 24-hour fitness centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
21c Museum Hotel Cincinnati offers 156 air-conditioned accommodations with a safe and free newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at 21c Museum Hotel Cincinnati. During your stay, you're just a quick walk from Aronoff Center for the Arts. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking available for a fee
  • Treat yourself to deep-tissue massages, hydrotherapy or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Great American Ball Park and Hard Rock Casino Cincinnati
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
21c Museum Hotel Cincinnati offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. The luxury 21c Museum Hotel Cincinnati also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 4.5-star Cincinnati hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 8:00 AM and 1:00 PM.
Metropole – This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Metropole

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 5 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

21c Cincinnati
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21c Museum Hotel Cincinnati Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 631 out of 1000 reviews
Rating 8 - Good. 169 out of 1000 reviews
Rating 6 - Okay. 112 out of 1000 reviews
Rating 4 - Poor. 56 out of 1000 reviews
Rating 2 - Terrible. 32 out of 1000 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Paolo, Palm Harbor

Stayed 2 nights in Feb 2025

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Marykay

Good location downtown

Good location. Had a mix up with the valet but they made it right .
Stayed 1 night in Feb 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good For A Getaway

Great hotel that's local to everything downtown. A little pricey considering the carpet and walls need an update. Service was great, clean rooms that had everything we needed.
Stayed 1 night in Feb 2025

10/10 Excellent

julie

Stayed 1 night in Feb 2025

6/10 Okay

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Kimily

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Charles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and location
Stayed 1 night in Feb 2025

10/10 Excellent

Ivy

Stayed 1 night in Feb 2025

2/10 Terrible

Nathan

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Lost luggage toilet was not bolted to floor
Stayed 1 night in Feb 2025

4/10 Poor

Susan

Travelled with family
Liked: Staff & service
The lighting system was awful. Must turn on desk and coffee maker by using switch at door. Difficult to control bed lights because of this system. No directions for quirky coffee maker. Hotel ran out of decaf coffee pods and then all coffee. No in room refrigerator though one delivered upon request. Staff confused about where to place it. Shower spray was so weak it took long time to rinse hair. Shower leaked all over floor... leaked at base of shower onto floor outside shower. Took two huge towels to sop up. Staff attempted to repair but did not work. Restaurant breakfast service was friendly and polite but slow. Room was dark and dreary. On the bright side, there was more than adequate shelf space around sink, which was a real pleasure. And entire staff was cheery and responsive. I have rarely had to call desk for help but called 8 times during my stay here. Family staying in room next door had shower that was so fast it hurt them! had similar complaints about lighting ... one tiny window in rooms and no overhead lights . The museum aspect was nice and very interesting but did not compensate for the quirkiness of the rooms.
Stayed 4 nights in Feb 2025

6/10 Okay

Olivia

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was pretty excited for my stay at the 21C Hotel in Cincinnati, however when I got to my room, I was quickly met with issue after issue. The room itself was completely underwhelming. It was didn’t match the “light and airy” feel that was pictured on the website. Additionally we had a broken window shade, the phone wasn’t plugged it, and stained robes. Additionally we quickly found out that there were other inconveniences such as no access to an ice machine-you have to call a request someone bring a bag of ice. Additionally if you want to chill something, you can’t because there is no functioning mini fridge, however there is a non functioning mini bar fridge that can’t be accessed and in our case was a broken machine just sitting in the way in our room. The saving grace of this trip was the staff. Everyone was so helpful and understanding. We had our robes replaced, our window shade fixed, a mini fridge brought to our room, and traded our stained robes. I personally don’t like coming to a hotel, especially for a romantic get away, and experiencing so many inconveniences in one stay but the staff did their best to accommodate. I likely will never revisit this hotel in the future.
Stayed 2 nights in Feb 2025

8/10 Good

Emily

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The art galleries were great and is conveniently located near many downtown attractions.
Stayed 1 night in Feb 2025

6/10 Okay

Brittney

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend

This was one of the most uncomfortable hotels I’ve ever stayed in. The room smelled like mold as soon as we walked in the door, the room felt dirty, the bed and sheets were awful! The sheets were literally scratchy on my skin. The hallways are dirty. Not only would I never stay here again, I would never recommend it to anyone ever.
Stayed 1 night in Feb 2025

4/10 Poor

Meghan

Disliked: Cleanliness, property conditions & facilities
Outdated and not very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly Recommend

21C in Cincinnati was a wonderful experience. The staff was very friendly and helpful. The room was clean, comfortable and stylish. It was also a little larger than many King bed rooms we have stayed in recently. Also loved the art displayed in the museum.
Stayed 1 night in Feb 2025

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in a great location
Stayed 1 night in Jan 2025

10/10 Excellent

Antony

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Arshawna, Cincinnati

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly, helpful, and accommodating.
Stayed 4 nights in Jan 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
People smoking pot just outside the lobby entrance
Stayed 1 night in Jan 2025

6/10 Okay

David

Disliked: Property conditions & facilities, room comfort

Disappointing

We stay at this hotel frequently. Room was very average probably because we used a third party booking site. Charged a 5 dollar sustainability fee at check out which is super annoying.
Stayed 1 night in Jan 2025