Quinta Esencia Hotel Boutique

4.0 star property

Choose dates to view prices

Photo gallery for Quinta Esencia Hotel Boutique

Outdoor spa tub
Reception
Hallway
Hallway
Front of property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Breakfast available

Explore the area

View in a map
9 Oriente No 16 Centro Historico, Puebla, PUE, 72000
  • Place, Puebla Cathedral
    ‪2 min walk‬
  • Place, Zócalo de Puebla
    ‪2 min walk‬
  • Place, Santo Domingo Church
    ‪8 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪51 min drive‬

Room options

Elegance Suite, 1 King Bed, Hot Tub

9.4 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Loft Room

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 King Bed

Double Loft

  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

Imperial Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 60 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Standard Suite

9.2 out of 10
Wonderful
(7 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

Balcony Suite

9.0 out of 10
Wonderful
(4 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quinta Esencia Hotel Boutique

Hotel with a restaurant, 6-minute walk to Puebla Cathedral
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, valet parking and spa services.
Quinta Esencia Hotel Boutique offers 10 accommodations with indoor private hot tubs and minibars. 48-inch Smart televisions come with premium satellite channels and Netflix. Bathrooms include a separate bath and shower with in-room jetted baths, bathrobes, complimentary toiletries and hairdryers.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones; free local calls are provided (restrictions may apply). A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Quinta Esencia Hotel Boutique. During your stay, you're just a quick walk from Zócalo de Puebla. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Breakfast served daily for a fee
  • Valet parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Within a 10-minute walk of Puebla Cathedral and Santo Domingo Church
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A fitness centre, spa services, and a terrace are also featured at Quinta Esencia Hotel Boutique. Parking is available for a fee.

This 4-star Puebla hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:30 AM to noon.
Quinta Esencia Hotel Boutique has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (MXN 150 per night)
  • Limited on-site valet parking

Food and drink

  • Daily local cuisine breakfast available 8:30 AM to noon for a fee: MXN 150 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • No lift

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 48-inch smart TV with premium satellite channels
  • Netflix

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Iron/ironing board on request
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 12:30 PM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MXN 150 for adults and from MXN 150 for children
  • Valet parking fee: MXN 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Quinta Esencia Hotel Boutique Puebla
Quinta Esencia Boutique Puebla
Quinta Esencia Boutique Puebla
Quinta Esencia Hotel Boutique Hotel
Quinta Esencia Hotel Boutique Puebla
Quinta Esencia Hotel Boutique Hotel Puebla

Quinta Esencia Hotel Boutique Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 278 out of 483 reviews
Rating 8 - Good. 126 out of 483 reviews
Rating 6 - Okay. 39 out of 483 reviews
Rating 4 - Poor. 19 out of 483 reviews
Rating 2 - Terrible. 21 out of 483 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

2/10 Terrible

Andrea

Travelled with family
Disliked: Cleanliness, property conditions & facilities
When we arrived the staff didn’t have our room reservations, then when they found it we did all the paper work and they told us the room wasn’t ready yet until 3:30 when we came back for the key they couldn’t find out paperwork again! When we finally got into the room - The room was disgusting, there was pubic hairs on the bed sheets, the shower was gross everything was so disgusting. I would never stay in this place again, they don’t have elevator our room smelled and didn’t have any windows it was a complete nightmare.
Pubic hair on bed sheets
Stayed 1 night in Nov 2025

6/10 Okay

Emily

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
The room was beautiful that's about it. Everything else was not great. Starting for the fact we didnt have handsoap in the bathroom. Outside the shower it was a towel being used as a mat. They told us to enjoy ourselves in the hot tub which we fill out and of course it didnt work... so it felt like a waste of water and time. I also have to say the bathroom was gross the toilet bowl was nasty around not like someone poop once. Like it was never cleaned up so maybe it was good we couldnt use the tub.
Stayed 1 night in Nov 2025

4/10 Poor

Oscar

Travelled with family
Disliked: Property conditions & facilities, room comfort
The hotel was mediocre looks nice on line but it needs alot of detailing. They have a restaurant on the first floor is is very loud. On our last night they had a huge party and the noise was crazy till 1:30am something unacceptable. I call the front desk they just told me it was almost over. I will never stay there again .. very unprofessional.. and the worst part is they never apologized the next morning. the rooms need to be updated. They didn't even bother to help us with our luggage since the rooms are upstairs. Over all a poor time there ..
Stayed 2 nights in Oct 2025

4/10 Poor

Lilian

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel feels very dated and the rooms were not clean. The pictures are NOT an accurate depiction of what you'll get. There was hair on the ground and water stains in the bathtub/sink. Overall not clean. The hotel is on top of a bar so you'll hear music until very late at night - bass blaring. The only pro was the staff. They were super kind and accommodating hence 2/5 stars. Nonetheless, I would not come back.
Stayed 2 nights in Oct 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is an older property but it’s been maintained and is absolutely beautiful!! The decor is unique and great for pictures. The rooftop is nice but a bit cramped but again great for pics. Its centrallly located and I’d stay there again for a night or two but not longer.
Stayed 1 night in Jul 2025

10/10 Excellent

Miriam

Liked: Cleanliness
Stayed 3 nights in Jul 2025

10/10 Excellent

Miriam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this property! Really I can't recommend this hotel more highly. While it was a little tricky to locate, it is worth the search. The staff, especially Israel were very kind, helpful and attentive. Each room has distinct artwork and personalized touches. Though the crystal chandeliers and bathtubs made my stay feel extra luxurious. The naughty cherib motif ran throughout the hotel and the views of the volcano from the roof were spectacular. We also enjoyed the roof top bar and deck. Finally, if you have the chance please frequent the restraunt downstairs for an unforgettablely scrumptious delight. Their soups really stood out made with seasonal ingredients and unforgettably delicious. We had such a pleasant stay we tacked on an extra two nights.
Stayed 1 night in Jul 2025

10/10 Excellent

Miriam

Liked: Cleanliness, amenities, property conditions & facilities
It was mavolus
Stayed 1 night in Jul 2025

8/10 Good

FERNANDO

Stayed 1 night in Jun 2025

10/10 Excellent

Francisco

❤️
Stayed 1 night in Feb 2025

10/10 Excellent

Jovanny

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean. The staff downstairs is welcoming, as well as the check-in desk up the stairs. I consider the area as a feature of this residence as you can enjoy a nice walk full of views in the historical center of Puebla City.
Stayed 1 night in Mar 2025

10/10 Excellent

Francisco

Stayed 2 nights in Mar 2025

4/10 Poor

Silvia

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful. I will choose another hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Eduardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente Servicio, tienen seguridad durante la noche y te abren con que marques, bastante bonito y muy buena atención
Stayed 1 night in Feb 2025

10/10 Excellent

Garry

Stayed 3 nights in Feb 2025

10/10 Excellent

Momcilo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

La habitación era muy bonita. El personal es muy agradable y amigable. Mi única queja es Internet, que no funcionó bien.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hecktor

Stayed 1 night in Dec 2024

10/10 Excellent

lucero

Liked: Staff & service, property conditions & facilities
Nice place
Stayed 2 nights in Oct 2024

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Would not recommend, rooms are dirty and outdated.

Would NOT recommend. This boutique hotel is in dire need of a refresh and a thorough cleaning. I truly do not know how they have such a high rating. My room had stained sheets, make up stained pillow sheet, the bathroom area was terrible. The toilet had rings indicating it hasn’t been cleaned in some time. The shower had hard water stains throughout. Not to mention it just looks and feels damp and dirty. The dim lighting hides a lot of imperfections but with a flashlight you can see how nasty the room was. I didn’t even feel comfortable enough to use the hot tub which was the selling point of this room. We slept on top of the sheets and used the towels as blankets. It was disappointing. The bench seat in front of the bed had debris, crumbs, and hairs in it indicating it had not been vacuumed in some time. The pictures really sell you on it but it was not a clean and fresh room. I don’t know if I got unlucky and got the oldest room but it was not pleasant. The only reason we did not leave was because when we got back to the room after the quick check in, it was late, raining, and dark, and didn’t want to deal with the process of leaving.
Bed sheet stain
Bed sheet stin
Bed sheet stain
Make up stained pillow cover
Stayed 1 night in Oct 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service

Nice, and dated. But amazing staff

Mariana y Marco y Raymundo were EXCELLENT. The owners should be very proud of them - and likely should give them a raise. They are a golden team. There was no Jacuzzi and overall the property has seen better days. The location is hard to beat. And the restaurant that’s downstairs in the courtyard is quite good.
Stayed 2 nights in Oct 2024

10/10 Excellent

Joanna

Liked: Cleanliness, staff & service, property conditions & facilities
The inside it’s beautiful and the big lamp around the stairs is amazing. Very pretty for pictures
Stayed 3 nights in Oct 2024

8/10 Good

Hesus

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed Quinta Esencia. It was walkable to Zocalo and all points of interest even a fantastic restaurant on premises. The only pitfall was a very loud and popular bar directly below the hotel…music goes from about 8pm-1:30am Thursday-Saturday. This hotel is not handicap accesible, it’s an older Casona gorgeous by the way. Other than that, was a nice stay.
Stayed 8 nights in Aug 2024

8/10 Good

Francisco

Liked: Cleanliness, staff & service, amenities
Property had an interesting layout.. You had to walk through the middle of restaurant located on the first floor. Access to the rooms was available to everyone, you simply had to take the stairs towards the end of the restaurant. Room was great, I enjoyed the ambience and the overall aesthetics of the room.
Stayed 3 nights in Apr 2024

8/10 Good

Kathleen

Liked: Cleanliness, staff & service
Terrific location for Zocalo, Museo Amparo, Catedral. The hotel occupies the second and third floors, with a pretty nice restaurant in the entrance courtyard on ground level. Beds are comfortable, most rooms include a soaking tub. For me, negatives were no elevator (getting to the third floor involves a lot of steps), the bedrooms rooms did not have much natural light, and the noise from adjoining bar on weekends was very loud. Staff was very helpful. I stayed four nights, then moved to Luma B&B about a mile away, which I highly recommend for accommodations and its fine dining breakfast.
Stayed 5 nights in Mar 2024