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Candlewood Suites Colonial Heights Fort Lee by IHG

2.5 star property

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Photo gallery for Candlewood Suites Colonial Heights Fort Lee by IHG

Exterior
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
In-room safe, desk, laptop workspace, blackout curtains
BBQ/picnic Area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Housekeeping
  • Laundry
  • Gym
  • 24/7 front desk

Explore the area

Map
15820 Woods Edge Road, Colonial Heights, VA, 23834
  • Southpark Mall
    ‪7 min drive‬
  • Keystone Antique Truck and Tractor Museum
    ‪8 min drive‬
  • Virginia State University
    ‪9 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Studio Suite, 2 Double Beds, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Accessible, Non Smoking (Mobility)

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility Accessible)

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 Bedroom, Accessible, Non Smoking (Mobility Accessible)

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, 1 Bedroom, Non Smoking, Kitchen

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Suite, 1 Bedroom, Non Smoking, Kitchen

  • 42 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Double Beds, Non Smoking (Roll-In Shower)

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds, Non Smoking (Roll-In Shower)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Studio Suite, 2 Double Beds, Accessible, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 2 Double Beds, Accessible, Non Smoking

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room (Bed Type Assigned at Check-In)

In-room safe, desk, laptop workspace, blackout curtains

Standard Room (Bed Type Assigned at Check-In)

  • 35 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed, Non Smoking

In-room safe, desk, laptop workspace, blackout curtains

Studio Suite, 1 Queen Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Candlewood Suites Colonial Heights Fort Lee by IHG

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with a 24-hour fitness centre, this smoke-free hotel has a 24-hour business centre and a business centre. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Change of towels is available on request
Candlewood Suites Colonial Heights Fort Lee by IHG offers 82 accommodations with DVD players and a safe. 35-inch flat-screen televisions come with premium satellite channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the overall property condition at Candlewood Suites Colonial Heights Fort Lee by IHG. During your stay, you'll be close to Swift Creek Mill Theatre. You'll find features such as free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Swift Creek Mill Theatre and 7 minutes from Parker's Battery Park
  • Pets welcome for a fee (restrictions apply)
WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, barbecue grills, and complimentary newspapers in the lobby are also featured at the business-friendly Candlewood Suites Colonial Heights Fort Lee by IHG. Free self parking is available.

This Colonial Heights hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Things to do

  • 24-hour gym

Family friendly

  • DVD player
  • Grocery/convenience store
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lever door handles
  • Lift
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • 1 building
  • 3 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 35-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 55 per pet, per night (maximum USD 150 per stay)
  • Maximum 2 (weight limit: 80 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 55 per pet, per night (maximum USD150 per stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood Suites Colonial Heights
Candlewood Suites Colonial Heights Fort Lee
Candlewood Suites Fort Lee
Candlewood Suites Fort Lee Hotel
Candlewood Suites Fort Lee Hotel Colonial Heights
Candlewood Suites Colonial Heights Fort Lee Aparthotel
Candlewood Suites Fort Lee Aparthotel

Candlewood Suites Colonial Heights Fort Lee by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 178 out of 424 reviews
Rating 8 - Good. 118 out of 424 reviews
Rating 6 - Okay. 64 out of 424 reviews
Rating 4 - Poor. 37 out of 424 reviews
Rating 2 - Terrible. 27 out of 424 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Unnati

Stayed 1 night in Feb 2025

6/10 Okay

Donald

Stayed 1 night in Nov 2024

2/10 Terrible

Eliana, lawrenceville

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Impresentable . Las cortinas del baño tienen moho , el sillón todo pelado, el lava plato estaba suelto, enchufes mal puestos ¡peligroso si vas con niños!. El aire acondicionado estaba todo sucio, la sartén era para tirarla a la basura. El olor en los pasillos a mariguana y a sabe que… era insoportable. El precio… sobre valuado. Pague $140 por una noche 😳 pensando que era como otros hoteles de esta misma compañía pero nada que ver.
Stayed 1 night in Dec 2024

10/10 Excellent

Andres

Stayed 2 nights in Nov 2024

4/10 Poor

Cheryl

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Not a great stay.

The first room we were put into had no heat and was 57 degrees. Curtains wouldn’t close, carpet wasn’t vacuumed. Moved to a second room and bathroom toilet dirty and wouldn’t flush in the morning. Sink faucet wasnt cleaned well. Overall felt dingy. Refrigerator made noise through the night and noisy trains through the night. We had a noise app on our phone and still could hear fridge and train. No price listed for dog and they charged $55. Highest ever paid.
Stayed 1 night in Nov 2024

6/10 Okay

Kenyonda

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
No smoke detector in my room.
Stayed 1 night in Nov 2024

4/10 Poor

Paul, Lindenhurst

Liked: Cleanliness, property conditions & facilities
I have used this same hotel many times over the years when I am visiting and/or working the in Richmond/St. Petersburg area. However, this most recent visit was a disappointing in more than one way. First, the entire lobby area has an overpower acrid odor, like some noxious perfume was splashed all over, or perhaps the residue from some huge application of cleaning chemicals. It was hard to breath. Second, the immediate area seemed to have a lot of vagrants walking around, loitering, etc. The large gas station across the parking lot said they were having to take more security precautions because if it. Third, on my last night of this visit, whoever was in the room above mine was making a great commotion until around 3AM. Sounds like a combination of a loud domestic quarrel and a construction zone. My calls to the night manager seemed to have no effect. I was neatly ready to check out and find a different hotel. I will be looking harder at alternative hotels in the area for my next trip there.
Stayed 5 nights in Nov 2024

4/10 Poor

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service

Bad customer services

The front desk staff was very rude and will not use this hotel again.
Stayed 2 nights in Sep 2024

2/10 Terrible

Kareem

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price the rooms are amazing.
Stayed 1 night in Sep 2024

6/10 Okay

Bukenya

Liked: Cleanliness, staff & service, amenities
Stayed 7 nights in Aug 2024

6/10 Okay

Isaac

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fee for late check in

It’s was good just a lil dessapointed bevause I got charged a late check in for doing a check in at 10pm when I booked the hotel an hour prior and I wasn’t informed of the $50 fee.
Stayed 1 night in Aug 2024

10/10 Excellent

Jerald

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
My only complaint was the floor was not clean. Everything else was great.
Stayed 1 night in Jul 2024

8/10 Good

Mary

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Yesenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great room

Just what we wanted. Comfort.
Stayed 1 night in Jul 2024

10/10 Excellent

Ira J.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great maintenance staff he brought me a new tv in the box to the , because the tv went out. And the staff assisted in directing me in the area.
Stayed 2 nights in Jun 2024

6/10 Okay

Deanna

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
The front desk staff were very nice and got us checked in quickly. The room was spacious and met our needs but it smelled like wet dog and stale smoke. The room was a little shabby but served its purpose.
Stayed 1 night in Jun 2024

10/10 Excellent

Charles

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night sleep
Stayed 2 nights in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness
Stayed 2 nights in Jun 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish this hotel would provide breakfast for the price you pay for other hotels. Also please just get an ice machine. You have to go to the front desk to get ice.
Stayed 2 nights in May 2024

10/10 Excellent

Annette

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2024

4/10 Poor

Elizabeth

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
There were different staff members daily. Some were polite, some were not trained, and some very rude...managers. The hotel is located next to a train track and the train passes very often with horn sounding. The facilities are not up to date. The laundry room is in the same room as gym. There is no room service!! Unless extended stay and that is once a week. If you want anything fresh, you have to bring your own towels downstairs to replace them!!! And you have to dump your own trash. On our last night, the fire alarm sounded causing people to leave their rooms. I asked the front desk what was happening and it was a water heater issue! We all went back up. We were leaving early the next morning and the fire alarm sounded again at 7am!! I would be upset if I was sleeping in. And it wasn't resolved the night before. The morning staff didn't even know the issue! We won't be staying here again.
Stayed 3 nights in May 2024

2/10 Terrible

Ian

Liked: Staff & service
Disliked: Property conditions & facilities
Fire alarm went off multiple times overnight.
Stayed 1 night in May 2024