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The Berkeley Richmond, Outset Collection by Hilton

4.0 star property

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Photo gallery for The Berkeley Richmond, Outset Collection by Hilton

A modern hotel room with two beds, a kitchenette, a large TV, and a unique wall design.
A modern bathroom with a dark vanity, a large mirror, and a frosted glass door.
A modern kitchen with a coffee machine, cabinets, and a wooden floor.
A multi-story hotel with a brick facade, large windows, and a green awning.
Room, 1 King Bed, Terrace | Premium bedding, pillow-top beds, in-room safe, desk

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services
  • 24/7 front desk

Explore the area

View in a map
1200 E Cary St, Richmond, VA, 23219
  • Place, Broad Street
    ‪5 min walk‬
  • Place, Virginia State Capitol
    ‪6 min walk‬
  • Place, Greater Richmond Convention Center
    ‪12 min walk‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪18 min drive‬

Room options

View all photos for Room, 1 King Bed

A modern bathroom with a dark vanity, a large mirror, and a frosted glass door.

Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Mobility Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Deluxe Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed with Sofa bed

A modern living room with a sofa, a coffee machine, and a kitchen area.

Deluxe Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Junior Suite, 1 King Bed, Mobility Accessible, Bathtub

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

A modern kitchen with a wooden countertop, a built-in oven, and a backsplash with a distressed finish.

Junior Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Terrace

Room, 1 King Bed, Terrace | Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Terrace

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, Terrace

A modern living room with a sofa, a coffee machine, and a kitchen area.

Room, 1 King Bed with Sofa bed, Terrace

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

Suite, 1 King Bed (Governors)

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

A modern hotel room with two beds, a kitchenette, a large TV, and a unique wall design.

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Deluxe Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, 2 Queen Beds, Mobility Accessible, Bathtub

A modern hotel room with two beds, a kitchenette, a large TV, and a unique wall design.

Junior Suite, 2 Queen Beds, Mobility Accessible, Bathtub

  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Junior Suite, 2 Queen Beds

A modern hotel room with two beds, a kitchenette, a large TV, and a unique wall design.

Junior Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Room, Multiple Beds, Terrace

  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

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4.2 out of 5, Very good, 1,414 reviews
The price is €141
includes taxes & fees
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About this property

The Berkeley Richmond, Outset Collection by Hilton

This smoke-free hotel features a 24-hour business centre, valet parking and a business centre. WiFi in public areas is free. Other amenities include conference space, concierge services and a 24-hour front desk. Housekeeping is available on request.
The Berkeley Richmond, Outset Collection by Hilton offers 55 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Our customers tell us they can't get enough of The Berkeley Richmond, Outset Collection by Hilton's great location. During your stay, you're just a quick walk from Broad Street. Free WiFi in public areas, a 24-hour business centre and concierge services are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Valet parking available for a fee
  • Services include a concierge, a porter and luggage storage
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Steps from Shockoe Slip and 7 minutes on foot from Virginia State Capitol
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
A computer station is on site and WiFi is free in public spaces. A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 3649 square feet (339 square metres) and includes conference space. The business-friendly The Berkeley Richmond, Outset Collection by Hilton also features a terrace, concierge services, and express check-out. For a fee, parking is available.

This 4-star Richmond hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Valet parking on site (USD 40 per night; includes in/out privileges)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping on request
  • Porter/bellhop

Business services

  • 24-hour business centre
  • 3,649 square feet of conference space
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Reception hall
  • Smoking not allowed
  • Some LED lighting used

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 100.00 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 100.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Berkeley Hotel
Berkeley Hotel Richmond
Berkeley Richmond
Hotel Berkeley
The Berkeley Hotel Hotel
The Berkeley Hotel Richmond
The Berkeley Hotel Hotel Richmond

The Berkeley Richmond, Outset Collection by Hilton Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 825 out of 1423 reviews
Rating 8 - Good. 345 out of 1423 reviews
Rating 6 - Okay. 153 out of 1423 reviews
Rating 4 - Poor. 56 out of 1423 reviews
Rating 2 - Terrible. 44 out of 1423 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and well stocked and the staff was extremely friendly!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing location. Very cute and comfortable rooms.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and plenty of restaurants if you don’t want to stay at the hotel for dinner.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

LESLIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is fantastic
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very spacious and equipped with a full size fridge and sink for a family of 4 with kids. Valet was available and were prompt with our vehicle when needed. Our stay was excellent for the weekend.
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Although they were undergoing renovations, we had an excellent day. Rooms were clean and updated. Convenient location.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Natalie

Liked: Cleanliness, amenities, property conditions & facilities
I love the restaurant food and drinks and the renovated rooms.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, amenities
Great staff, superb location
Stayed 1 night in Jan 2026
Verified

8/10 Good

David

Liked: Cleanliness, amenities, property conditions & facilities
We had a very nice stay.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Susan

Liked: Cleanliness, amenities, property conditions & facilities
Great location for my needs
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we entered the Berkeley, the staff was friendly. The service was great! The room was clean and lovely. We had a great stay! We will definitely be returning.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Karin

Liked: Cleanliness, staff & service, property conditions & facilities
Good environment
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, amenities
Beautiful room, great location and friendly staff
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Sandra

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We have stayed here many times and have always been completely satisfied. The hotel is undergoing major renovations we were not aware of. Our newly renovated room was lovely and extremely large. Location is terrific and staff always friendly.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Francis E

Liked: Cleanliness, staff & service
While the hotel is undergoing renovation, the rooms are amazing. You couldn’t ask for a better location.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is being renovated. Room was excellent. Had an enjoyable meal in the dining room.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

ADRIENNE

Liked: Cleanliness, amenities, property conditions & facilities
Nice place, beautiful rooms, very clean & the staff is friendly and professional
Stayed 4 nights in Dec 2025
Verified

8/10 Good

Naomi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC was terrible in first room I was assigned, but the very lovely evening manager (Alfreida) fixed the issue for me immediately and ensured I was taken care of. Will now be a regular, loved my stay. Only pray the construction will be over soon...
Stayed 2 nights in Apr 2026
Verified

8/10 Good

Mark

Liked: Cleanliness, staff & service
Cozy hotel in the heart of downtown RVA. Friendly and helpful staff, room was clean and renovated. Would recommend to those with an appreciation for old-school traditional hotel hospitality
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

julie

Liked: Staff & service
Disliked: Property conditions & facilities
Under renovations when we visited. Not revealed before we booked
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, staff & service
Would be higher but the property was under renovation.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities
Staff were all kind, attentive. Made us feel very welcome
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities
Beautifully renovated room and wonderful staff! 12 PM checkout made it all even better!
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Patrick

Probably a great place. Our room was excellent but the construction made everything a mess. When the construction is complete I’d give it a higher grade.
Stayed 2 nights in Mar 2026