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Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG

Coffee service
Property amenity
Suite, Multiple Beds, Accessible (Mobility, Accessible Tub) | Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Suite, Multiple Beds (Addl Living Tab) | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
102 El Paso St, San Antonio, TX, 78204
  • Place, San Antonio River
    ‪9 min walk‬
  • Place, Market Square
    ‪10 min walk‬
  • Place, River Walk
    ‪15 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Additional Living Area)

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Addl Living Tab)

Suite, Multiple Beds (Addl Living Tab) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds (Addl Living Tab)

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds (Additional Living Area)

8.0 out of 10
Very good
(49 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG

Hotel with free breakfast, near San Antonio River
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG offers 79 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Premium satellite televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG. During your stay, you'll be within walking distance of San Antonio River. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of San Antonio River and Market Square
Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG also features coffee/tea in common area, laundry facilities, and a television in common area. Limited free parking is available on a first-come, first-served basis.

This San Antonio hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 99.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 150 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 99.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express San Antonio-Dtwn Market Area Hotel
Holiday Inn Express San Antonio Downtown Market Area
Holiday Inn Express Hotel Market Area
Holiday Inn Express San Antonio-Dtwn Market Area
Holiday Inn Express Suites San Antonio Dtwn Market Area
Holiday Inn Express Suites San Antonio Dtwn Market Area by IHG

Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 441 out of 1022 reviews
Rating 8 - Good. 280 out of 1022 reviews
Rating 6 - Okay. 156 out of 1022 reviews
Rating 4 - Poor. 81 out of 1022 reviews
Rating 2 - Terrible. 64 out of 1022 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Francine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Couple Get Away

Breakfast was great! Parking was easy and well lit. Staff was nice and give informative information.
Stayed 2 nights in Sep 2025

10/10 Excellent

Toni

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is nice. Our room was top notch clean, which is much appreciated. I will say though, the picture of the front of the hotel property is not exactly what the hotel looks like. The paint colors is only partially the same and there are no tall palm trees in front. The pic makes the outside of the hotel look nicer. You pull up and wonder if you are at the right hotel. But again, other than that, no issues. I would stay there again.
Stayed 1 night in Oct 2025

4/10 Poor

Melanie, Shreveport

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room is spacious but obviously outdated and our room has a smell, it has an old room smell, old air smell. The bed creeks when you lie on it, the pillow cases have a hair strand on it and dark markings.
Stayed 1 night in Oct 2025

6/10 Okay

Lilian

Travelled with family and small children
Disliked: Property conditions & facilities
Hotel was OK, it needs renovation. Breakfast was included but it wasn’t good and it doesn’t have a variety of items. The hotel was clean and the staff was very attentive and friendly
Stayed 3 nights in Oct 2025

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 1 night in Jul 2025

8/10 Good

Lukisha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great but just wasn’t any near by walking distance
Stayed 1 night in Sep 2025

10/10 Excellent

Rodolfo

Stayed 1 night in Sep 2025

10/10 Excellent

Marisa

Stayed 1 night in Oct 2025

2/10 Terrible

Gabriela

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was extremely disappointed with my stay here. This hotel is disgusting. The hotel furniture was dirty. There were brown stains on the pull out bed. No blankets for that bed either. I had to go ask for extra blankets. The toilet did not flush. I had to keep filling the tank with water from the ice bucket in order for it to flush. There was only one remote for both of the tv's in there. The outlets did not work. There were people partying in the hallways all night long. They had a child working at the front desk at night. He looked to be about 12. This is one of the worst hotels I've stayed at.
Stayed 1 night in Sep 2025

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Yes parking is excellent
Stayed 1 night in Aug 2025

10/10 Excellent

Agustin

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose room because pictures online indicated a walk in shower with accessibility bars. Room actually had bath tub with one accessibility bar. Made it a bit more difficult to get in and out.
Stayed 1 night in Sep 2025

4/10 Poor

Erica

Stayed 1 night in Sep 2025

8/10 Good

Saudekesha

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the size of the suite and the cleanliness of the room and facilities. Breakfast was alright but free so no real complaints. The rooms were pretty dimly lit and that was my only slight issue. Overall, I’d stay again. I went with my fam to check out the riverwalk for a weekend trip.
Stayed 1 night in Sep 2025

10/10 Excellent

Sherri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay . We had a large family of 9 and had 2 rooms and the staff was great to accommodate everything our family needed. Will definitely stay again
Stayed 1 night in Aug 2025

10/10 Excellent

Julian

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast. Nice and & Quiet. Easy parking.
Stayed 1 night in Sep 2025

4/10 Poor

Guadalupe

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
None
Stayed 2 nights in Aug 2025

4/10 Poor

Elizabet

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
I should have gone with the reviews, this place is a mess. The elevator was not working, my room had an awful smell and the walls with mold. I was not able to open the door to the room and called front desk for help, I guess the lady did not believe me until she came up and tried herself ( she had to call a locksmith so we can get our belongings). I booked the room for two nights but decided to just do one ( I hope they keep their word and credit me back)
Stayed 2 nights in Aug 2025

2/10 Terrible

Basim

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Ernestina, Amarillo

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
love that the rooms a spacious
Stayed 3 nights in Jul 2025

10/10 Excellent

Jesse Robert

Stayed 1 night in May 2025

2/10 Terrible

Lucia

Travelled with family and small children
Disliked: Cleanliness, amenities
The place smelled molding and the carpet was old and the rooms were horrible and smelled like mold ! We checked out as soon as we saw our rooms !
Stayed 3 nights in Jul 2025

10/10 Excellent

Bianca

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time staying and it never disappoints. I love the free breakfast. The biscuits with sausage gravy is awesome.
Stayed 2 nights in Aug 2025

6/10 Okay

Yahir

Travelled with group
More pillows
Stayed 1 night in Aug 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025

10/10 Excellent

Blanca

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2025