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Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG

Coffee service
Exterior
Desk, blackout curtains, iron/ironing board, free WiFi
Exterior
Suite, Multiple Beds (Addl Living Tab) | Desk, blackout curtains, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

View in a map
102 El Paso St, San Antonio, TX, 78204
  • Place, Market Square
    ‪10 min walk‬
  • Place, San Antonio River
    ‪12 min walk‬
  • Place, River Walk
    ‪15 min walk‬
  • Airport, San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Additional Living Area)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed (Additional Living Area)

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 Single Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

Desk, blackout curtains, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible (Mobility, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Addl Living Tab)

Suite, Multiple Beds (Addl Living Tab) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds (Addl Living Tab)

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds (Additional Living Area)

Suite, Multiple Beds (Additional Living Area) | Desk, blackout curtains, iron/ironing board, free WiFi

Suite, Multiple Beds (Additional Living Area)

8.2 out of 10
Very good
(45 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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About this property

Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG

Hotel with free breakfast, near River Walk
Along with an outdoor pool, this smoke-free hotel has a fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG offers 79 air-conditioned accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Premium satellite televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG. During your stay, you'll be within walking distance of River Walk. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a 24-hour business centre, a computer and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of San Antonio River and Market Square
Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG offers its guests an outdoor pool and a fitness centre. A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is available daily. The business-friendly Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG also features coffee/tea in common area, laundry facilities, and a television in common area. Limited free parking is available on a first-come, first-served basis.

This San Antonio hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 4 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 43-inch TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 99.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: USD 25.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 99.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express San Antonio-Dtwn Market Area Hotel
Holiday Inn Express San Antonio Downtown Market Area
Holiday Inn Express Hotel Market Area
Holiday Inn Express San Antonio-Dtwn Market Area
Holiday Inn Express Suites San Antonio Dtwn Market Area
Holiday Inn Express Suites San Antonio Dtwn Market Area by IHG

Holiday Inn Express & Suites San Antonio-Dtwn Market Area by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 428 out of 1014 reviews
Rating 8 - Good. 281 out of 1014 reviews
Rating 6 - Okay. 159 out of 1014 reviews
Rating 4 - Poor. 83 out of 1014 reviews
Rating 2 - Terrible. 63 out of 1014 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Stephanie

Stayed 5 nights in Jul 2025

8/10 Good

Juan

Travelled with family
Stayed 1 night in Jul 2025

4/10 Poor

Diane

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Checked into our room late and discovered our room had mold up on the wall. Front desk came and took pictures and assured us we could change rooms first thing in the morning, which we did and then only give a 10 percent discount for the inconvenience
Stayed 2 nights in Aug 2025

10/10 Excellent

Girmay

Liked: Cleanliness, staff & service, property conditions & facilities
It was a Good option for price in a short notice
Stayed 2 nights in Jul 2025

10/10 Excellent

Anniela

Stayed 1 night in Jul 2025

10/10 Excellent

Melodie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and well-taken care of! I really appreciated that and also the very courteous staff that I spoke with. Even though there was usually just one person present at the desk, she remained very patient and professional even when there was quite a few people present waiting to be served. The breakfast buffet was well-prepared and there was a variety of choices to chose from. They never ran out of food in the buffet either, which was great!
Stayed 2 nights in Jul 2025

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was well cleaned. The receptionist was excellent, she got me everything i needed and more. She was very nice and helpful. Good experience, would come back.
Stayed 2 nights in Jul 2025

10/10 Excellent

Sherman

Stayed 2 nights in Jul 2025

6/10 Okay

Brandie, Vidor

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We were only allowed one parking sticker, our sink was stopped up despite numerous times telling them. Finally I attempted to unstop it myself with no luck. The elevator was horribly slow. Staff is super nice though!
Stayed 2 nights in Jul 2025

6/10 Okay

Alvaro

Travelled with family
Disliked: Cleanliness

Just ok. Wouldn’t stay again.

Room was nice. Tub was disgusting. Pool was DISGUSTING. Looked like a nasty tub that doesn’t get cleaned not to mention cigarette buds and dead bugs were floating in it along with tons of leaves as if it never gets cleaned. Elevator broke down once while we were there and was extremely slow, took 5 minutes to get from 1st floor to 4th. Staff kept giving us attitude every time we asked for more towels and didn’t want to give them to us. We were a family of 5 but yet they only gave us 2 towels and were shocked everyday when we asked for 5 new towels. (We put the do not disturb sign so housekeeping wouldn’t go in). One lady was watching us like a hawk during the week when we served ourselves breakfast, practically hovering over us. I almost asked her if she needed anything. On the weekend it was a different lady and she only came out to refill the food. I was impressed with how nice the room was until I saw the tub. Also the sheets weren’t clean. I pulled them off to put my own sheets I brought and they had lipstick or something on the bottom part. I was absolutely disgusted with the pool. While I was In there I was hoping we wouldn’t catch anything and instantly wished we had gone to a different pool.
Stayed 3 nights in Jul 2025

8/10 Good

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soule

The staff was extremely welcoming and nice. Highly recommend.
Stayed 2 nights in Jul 2025

4/10 Poor

David

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at this property about 2 years ago which was fine. This year it wasn’t good at all. Staff was not helpful and rude. They gave us a room with a window facing the pool that was super loud. Since the room phone didn’t work we had to walk to the front desk to ask if they would address the party happening at the pool. They were rude when asked and went out about 10 or so minutes after that. We needed to use the washer & dryer but they only have one for all guests to utilize so that didn’t happen. Breakfast wasn’t great and just seems like the new owners are cutting costs wherever they can
Stayed 1 night in Jul 2025

4/10 Poor

Annie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
One of the beds was totally un maintained.
Rusty
Stayed 1 night in Jul 2025

10/10 Excellent

Willis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean
Stayed 3 nights in Jul 2025

10/10 Excellent

Kaya

Stayed 4 nights in Jul 2025

6/10 Okay

Jose

Travelled with family, Travelled with family and small children
The staff was great!
Stayed 2 nights in Jul 2025

2/10 Terrible

Angela

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is conveniently located, but is dated and unclean. Had I not pre-paid I would have walked. The couch cushions were not put back correctly and you could tell the cleaning staff wasn't thorough. The real kicker was after returning from dinner, I went to put away my leftovers in the refrigerator and there was old food in there that wasn't mine.
Stayed 1 night in Jun 2025

8/10 Good

Tianna

Stayed 2 nights in Jun 2025

2/10 Terrible

Maria Jeddah

Disliked: Cleanliness, staff & service, property conditions & facilities
No housekeeping, need to go to front desk, broken elevator, smell bad, dirty
Stayed 1 night in Jul 2025

6/10 Okay

Jennifer

Travelled with family
Liked: Cleanliness
Stayed 3 nights in Jun 2025

8/10 Good

Mirian

Travelled with family
Liked: Cleanliness, amenities
Good
Stayed 1 night in Jun 2025

10/10 Excellent

Angelica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

Amber

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

10/10 Excellent

daniel

Stayed 1 night in Jun 2025