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Kumara Serenoa by Lopesan Hotels

4.0 star property

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Photo gallery for Kumara Serenoa by Lopesan Hotels

3 outdoor pools, pool umbrellas, pool loungers
Sun deck
A couple toasting with wine glasses at a restaurant table with a number 22 sign, under a woven pendant light.
Garden
Lobby

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Touroperador fritidsresor 4, San Bartolomé de Tirajana, Gran Canaria, 35100
  • Place, Maspalomas Golf Course
    ‪13 min walk‬
  • Place, Maspalomas Botanical Garden
    ‪15 min walk‬
  • Place, Yumbo Shopping Center
    ‪30 min walk‬
  • Airport, Las Palmas (LPA-Gran Canaria)
    ‪41 min drive‬

Room options

View all photos for Junior Suite, Terrace, Pool View

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Terrace, Pool View

8.8 out of 10
Excellent
(20 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Terrace, Pool View

Minibar, in-room safe, desk, laptop workspace

Suite, Terrace, Pool View

8.6 out of 10
Excellent
(20 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Family Double Room, Terrace, Pool View

A modern bedroom with a large bed, a nightstand, two wall-mounted lamps, and a window with a view.

Family Double Room, Terrace, Pool View

  • Garden view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Terrace (Adults Only +18)

A modern hotel room with a large bed, a seating area, and a view of the outdoors.

Junior Suite, Terrace (Adults Only +18)

9.6 out of 10
Exceptional
(8 reviews)
  • Golf view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Terrace (Adults Only +18)

A modern bedroom with a large bed, a bedside table with a lamp, and a wardrobe.

Suite, Terrace (Adults Only +18)

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Junior Suite, Terrace

Minibar, in-room safe, desk, laptop workspace

Junior Suite, Terrace

9.6 out of 10
Exceptional
(4 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Suite, Terrace, Pool View

A neatly made bed with a grey headboard, two pillows, and a gold throw blanket.

Suite, Terrace, Pool View

10.0 out of 10
Exceptional
(3 reviews)
  • Garden view
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed
  • Free Wi-Fi

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About this property

Kumara Serenoa by Lopesan Hotels

Along with 3 outdoor pools, this smoke-free hotel has a restaurant and a fitness centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Kumara Serenoa by Lopesan Hotels offers 144 accommodations with minibars and laptop-compatible safes. A pillow menu is available. Televisions come with satellite channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include espresso makers and blackout curtains. Housekeeping is provided on a daily basis.

3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Kumara Serenoa by Lopesan Hotels. During your stay, you'll be within walking distance of Yumbo Shopping Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the 3 outdoor pools
  • Services include a lifeguard on-site, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • Just a 2-minute drive from Maspalomas Dunes and a few minutes from Yumbo Shopping Center
Some rates at Kumara Serenoa by Lopesan Hotels are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

As a guest of Kumara Serenoa by Lopesan Hotels, you'll find 3 outdoor swimming pools, a fitness centre, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at the business-friendly Kumara Serenoa by Lopesan Hotels. Self parking is free.

This 4-star San Bartolomé de Tirajana hotel is smoke free.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Palmera Buffet – This buffet restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

All-inclusive details

All-inclusive room rates at Kumara Serenoa by Lopesan Hotels are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 50 metres
  • Street parking available
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Palmera Buffet

Things to do

  • 3 outdoor pools
  • Children's pool
  • Concerts/live shows
  • Gym
  • Playground

Family friendly

  • 3 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Living room
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • In a national park
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • No lift

More

  • 1 floor
  • Built in 1988
  • Lifeguards
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch TV with satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Living room
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Bungalows Dunabeach Property San Bartolome de Tirajana
Duna Beach Hotel
Duna Beach Hotel Maspalomas
Duna Beach Maspalomas
Duna Beach Apartments Hotel Maspalomas
Duna Beach Apartments Maspalomas, Gran Canaria
Duna Beach Bungalows
Bungalows Dunabeach Hotel Maspalomas
Bungalows Dunabeach Hotel
Bungalows Dunabeach Maspalomas
Bungalows Dunabeach
Bungalows Dunabeach Property
Bungalows Dunabeach San Bartolome de Tirajana
Dunabeach
Kumara Serenoa by Lopesan Hotels Hotel
Kumara Serenoa by Lopesan Hotels San Bartolomé de Tirajana
Kumara Serenoa by Lopesan Hotels Hotel San Bartolomé de Tirajana

Kumara Serenoa by Lopesan Hotels Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 187 out of 325 reviews
Rating 8 - Good. 100 out of 325 reviews
Rating 6 - Okay. 28 out of 325 reviews
Rating 4 - Poor. 5 out of 325 reviews
Rating 2 - Terrible. 5 out of 325 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Darrell

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great hotel
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

floyd

Liked: Cleanliness, staff & service, amenities
Low-rise, relaxed, uncrowded, clean, nice breakfast buffet
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was lovely, the staff were very helpful, the food was good quality however I wish there was more vegetarian or pescatarian options as it was very meat heavy
Stayed 7 nights in Feb 2026
Verified

6/10 Okay

Noemie

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice place, breakfast was good as well however parking was limited and we had to park outside the property several times. In addition what was disappointing is that the adults only pool can only be accessed if you have an adults only room rather than being for adults only. This means that the majority of people gather around one pool rather than being able to access both. The two pools was one of the selling points for us and we did not realise you needed to book specific room types, so be aware when you book your room.
Stayed 4 nights in Apr 2026
Verified

10/10 Excellent

Aref

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very great in giving good service and help for its customers. Reception staff is great. The all inclusive deal was very nice to have. Great pool. Clean and fresh rooms. They were very helpful the whole stay.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Ewa

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was really good from the start to finish!
Stayed 7 nights in Aug 2025
Verified

2/10 Terrible

Gustavo

Disliked: Staff & service
My agency tried to get in touch with them for an urgent cancellation due to hospitalisation ignoring them by phone and email. Shameless and greedy!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Rubishaa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very secluded and all nice staff, always accommodating and letting us know all the information required for our stay.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay
Stayed 16 nights in Dec 2024
Verified

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Have stayed here a few times, it’s great for a relaxing break with a nice pool
Stayed 5 nights in Nov 2023
Verified

8/10 Good

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel and staff. Plenty of staff to ensure all remained clean and spotless and they do work tirelessly to this end too. Reception staff always nice, pleasant and helpful too. Food and drink fairly priced and of good quality too, so no complaints. Pool area very clean and plenty of beds available for all. I liked that there is no smoking pool side. A smoking area is provided not too far away.
Stayed 7 nights in Oct 2025
Verified

2/10 Terrible

Denisa

Disliked: Staff & service
I was very disappointed with this property. It does not feel like a hotel at all, and unfortunately I cannot recommend it. The main issue is the staff. In particular, the evening service staff were quite unpleasant. There was one lady, with dark red hair and glasses, who was especially rude and unprofessional. Overall, I did not find the staff friendly or welcoming, which really affected our experience. The only positive mention goes to Alexandra at reception, who was absolutely lovely and very helpful — I truly recommend her. However, apart from that, the rest of the staff left a lot to be desired. For this reason, I do not recommend this place at all.
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Venujah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Kumara. It was a great place for family; it has a shallow pool for small children as well as a small play area. The layout allowed us to stay outside our room whilst being able to watch our little one in these areas. The hotel was extremely clean. Only negative we have is food could be better for small picky eaters, by no means healthy but suggestions would include eg pizza, chicken nuggets; (there was more variety for adults).
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was very clean and the rooms were comfortable. The staff were very efficient and looked after you
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Taneli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Holiday

Nice hotel, quiet location, good and clear rooms. Excellent pool area, clean and tidy common areas, cozy, I can recommend!
Stayed 7 nights in Mar 2023
Verified

10/10 Excellent

Katarzyna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place outside noisy center!

Amazing place with amazing service!
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Dragan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff. Amazing pool and overall beautiful property.
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly, fresh and safe place, seems like the place effect in everyone in a positive vibe!
Stayed 7 nights in Dec 2022
Verified

8/10 Good

ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel , location away from resort centres so need car or taxi , no amenities close by
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely place

Lovely and peaceful. Nice rooms around a large pool which was heated in the winter. Beds are comfortable and bathrooms are lovely. Breakfast was ok, plenty of choice but can be busy. All staff were friendly and the entertainment (activities during the day and poolside and evening entertainers) were great. The only downside is the location, it’s a long walk to anywhere else or a taxi and the footpaths locally are terrible.
Stayed 10 nights in Jan 2025
Verified

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Recomendable
Stayed 1 night in May 2023
Verified

8/10 Good

Ross Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and excellent staff. I just didn't like the location. Nothing near by and the surrounding area is run down and empty. Hotel is fantastic so we just stayed inside for three days .
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Delivered on their images!

This property delivered on all the images they offer in their profile. Contemporary, clean, great staff, and great experience. The 1 thing is that is somewhat remote from the dunes or town. If you prefer all inclusive - a great option. Otherwise reception will call you a taxi within minutes.
Stayed 8 nights in Oct 2024
Verified

10/10 Excellent

Kristie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to stay

I enjoyed my stay here, even though it was very short. Just to sleep before an early morning flight. I really appreciated how they assisted me in arranging a taxi to the airport the night before my flight. And, since I’d be missing the included breakfast, they packed me a bagged breakfast/lunch of donuts, a sandwich, an apple, and a bottle of water. Very kind of them and exceptional customer service. The room was also clean and comfortable. I’d stay there again and I definitely recommend it to other travelers. Thank you!
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Dhruven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View is breathtaking especially during good weather. The pool is phenomenal, clean and good looking. Rooms were nice and clean and the property design is modern and slick. Can’t say anything to improve. 5/5
Stayed 5 nights in Jul 2022