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Best Western Plus Grosvenor Airport Hotel

3.0 star property

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Photo gallery for Best Western Plus Grosvenor Airport Hotel

Lobby
Lobby
Lobby
Exterior
In-room safe, individually decorated, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping

Explore the area

Map
380 S Airport Boulevard, South San Francisco, CA, 94080
  • South San Francisco Convention Center
    ‪6 min walk‬
  • SFO Museum
    ‪13 min walk‬
  • The Shops at Tanforan
    ‪20 min walk‬
  • San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

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Exterior

La Quinta Inn & Suites by Wyndham San Francisco Airport N

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Pet-friendly
4.0 out of 5, Very good, (2019)
The price is €148
for 1 room
includes taxes & fees
24 Jun - 25 Jun
La Quinta Inn & Suites by Wyndham San Francisco Airport N

About this property

Best Western Plus Grosvenor Airport Hotel

Suburban hotel with free breakfast and free airport shuttle
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business centre and conference space.
Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Grosvenor Airport Hotel. During your stay, you're just a quick walk from South San Francisco Convention Center. Enjoy features like free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free breakfast offered
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from San Francisco Bay and 11 minutes from Chase Center
  • Free airport shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. A fitness centre, a library, and multilingual staff are also featured at the business-friendly Best Western Plus Grosvenor Airport Hotel. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3-star South San Francisco hotel is smoke free.

Guests are served a free breakfast. An additional breakfast is available daily for a fee.
Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, German, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:00 AM at scheduled times
  • Parking on site (USD 9 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • Free cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Free weekday newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Self-parking fee: USD 9.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 741 out of 1483 reviews
Rating 8 - Good. 399 out of 1483 reviews
Rating 6 - Okay. 182 out of 1483 reviews
Rating 4 - Poor. 92 out of 1483 reviews
Rating 2 - Terrible. 69 out of 1483 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

TaNika, Savannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice. The breakfast was great. The room was nice and clean. I would go back. It's very convenient and next to the hwy.
Stayed 3 nights in Feb 2025

4/10 Poor

cher

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
I wasn’t aware of parking fee in this property when checking in, the heating unit was broken, room was freezing on March 7th mid night. But their breakfast foods in the morning were excellent so I just let it go on the complaints. Just imagine you are sleeping in freezing hotel for one night.
Stayed 1 night in Mar 2025

8/10 Good

guoyan

Business traveller
Stayed 5 nights in Jan 2025

10/10 Excellent

Jun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Feb 2025

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities
Everything ok!
Stayed 1 night in Mar 2025

10/10 Excellent

Kristoffer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
relaxing experience. Morning staff for breakfast are hard working and wonderful people
Stayed 6 nights in Feb 2025

6/10 Okay

Lynn

Travelled with family

Good price, but poor value

Hotel close to airport so location excellent. Bed sheets were very worn and rough. Check out staff not so friendly. Would likely look to stay elsewhere next visit.
Stayed 1 night in Mar 2025

8/10 Good

Karen Kyota

Stayed 1 night in Mar 2025

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

sun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was reasonably clean and pretty quiet. Shower-water didn't drain well.
Stayed 3 nights in Feb 2025

8/10 Good

Jacob

Business traveller
Stayed 1 night in Mar 2025

10/10 Excellent

Sharday

Stayed 2 nights in Feb 2025

8/10 Good

Maria

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, the staff were very nice, breakfast was pretty good, and the place was relatively quiet. We felt that the rooms were on the small side, and there was an issue with the heating so we had to ask for extra blankets. The parking lot was rather full. We really liked the fact that there's a restaurant on site.
Stayed 3 nights in Dec 2024

6/10 Okay

Pete

Liked: Property conditions & facilities
There was a very strong chemical odor in the room. Not good.
Stayed 1 night in Feb 2025

6/10 Okay

Leanne

Stayed 1 night in Feb 2025

10/10 Excellent

leslie

Stayed 3 nights in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was greeted and checked in by a friendly attendant. My room is clean and easily accessible. The property is located perfectly for my stay
Stayed 1 night in Feb 2025

10/10 Excellent

Suren

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 14 nights in Feb 2025

2/10 Terrible

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very loud, and out of control

Check in was great. The major problem we had was the noise level after 10 PM. It was so loud we and I assume others complained multiple times about the 5th floor. There had to of been over 20 more people talking very loud and being making so much noise in the hallway, including music way past 11 PM. You could hear it even when we were watching it on tv. They were told to stop by people and nobody listened. Hotel had to get involved. It took awhile for them to be quiet. The hotel needs to set up better rules in place when it comes to larger groups that stay at the hotel and better expectations for them, especially for college groups. It was not a fun experience, and out of hand. It sounded like a person was at a concert. We took a video from inside the room to show how loud it was. Breakfast could be better, basic compared to other hotels in area.
Stayed 1 night in Feb 2025

8/10 Good

Cirico

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Cheryl

Liked: Staff & service
Disliked: Property conditions & facilities

OK

Older building, good for a layover sleep but I wouldn't stay for any length of time.
Stayed 1 night in Feb 2025

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location. Great deal for the money.
Stayed 7 nights in Feb 2025

10/10 Excellent

Mark

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property, have stayed here many times for all sorts of events and always a wonderful time.
Stayed 3 nights in Feb 2025

10/10 Excellent

Alejandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

In SFO

Stayed 1 night in Feb 2025

10/10 Excellent

Leslie, Rancho Mirage

Liked: Cleanliness, staff & service, property conditions & facilities
It’s our stop over from hawaii to other places on the mainland
Stayed 1 night in Feb 2025