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Best Western Plus Grosvenor Airport Hotel

3.0 star property

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Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk
Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
380 S Airport Boulevard, South San Francisco, CA, 94080
  • Place, K1 Speed San Francisco
    ‪5 min walk‬
  • Place, South San Francisco Convention Center
    ‪6 min walk‬
  • Place, SFO Museum
    ‪13 min walk‬
  • Airport, San Francisco, CA (SFO-San Francisco Intl.)
    ‪4 min drive‬

Room options

Executive King Suite

  • Sleeps 2

Queen Suite

  • Sleeps 4

View all photos for Suite, 1 Queen Bed, Non Smoking (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking (with Sofabed)

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Queen Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Queen Room

  • Sleeps 2

View all photos for King Room

Combined shower/bathtub, free toiletries, hair dryer, towels

King Room

  • Sleeps 2

View all photos for Two Double Room

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Two Double Room

  • Sleeps 4

Executive Two Double Room

  • Sleeps 4

Executive King Room

  • Sleeps 2

Executive Queen Suite

  • Sleeps 4

View all photos for Mobility Accessible King Room

Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Mobility Accessible King Room

  • Sleeps 2

View all photos for Mobility Accessible Two Double Room

Combined shower/bathtub, free toiletries, hair dryer, towels

Mobility Accessible Two Double Room

  • Sleeps 4

Executive Queen Room

  • Sleeps 2

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(89 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

8.4 out of 10
Very good
(119 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Accessible, Non Smoking

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

In-room safe, individually decorated, individually furnished, desk

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

In-room safe, individually decorated, individually furnished, desk

Suite, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 Queen Bed

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Exterior
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4.0 out of 5, Very good, 2,010 reviews
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includes taxes & fees
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About this property

Best Western Plus Grosvenor Airport Hotel

Suburban hotel with free breakfast and free airport shuttle
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include self parking, a business centre and conference space.
Best Western Plus Grosvenor Airport Hotel offers 206 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. 50-inch flat-screen televisions come with premium cable channels, pay-per-view films and Netflix. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 50+ Mbps) is available for a surcharge. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Microwaves and fridges can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Grosvenor Airport Hotel. During your stay, you're just a quick walk from South San Francisco Convention Center. Enjoy features like free breakfast, free WiFi in public areas and a free round-trip airport shuttle.
  • Free breakfast offered
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 4-minute drive from San Francisco Bay and 12 minutes from Oracle Park
  • Free airport shuttle service
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 5005 square feet (465 square metres) and includes conference space. A fitness centre, a library, and a vending machine are also featured at the business-friendly Best Western Plus Grosvenor Airport Hotel. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 3-star South San Francisco hotel is smoke free.

Guests are served a free breakfast. An additional breakfast is available daily for a fee.
Best Western Plus Grosvenor Airport Hotel has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 1 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 5:00 AM to 10:30 AM at scheduled times
  • Uncovered parking on site (USD 10 per night; includes in/out privileges)
  • Extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free breakfast available
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • Library

Family friendly

  • In-room cot
  • Laundry facilities
  • Microwave on request
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5,005 square feet of conference space
  • Business centre
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1972
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels
  • Netflix
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 15.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 300.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 1 per stay (rates may vary)
  • Uncovered self-parking fee: USD 10.00 per night (in/out privileges)
  • Extended parking fee: USD 10 per day
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. An adult age 18 or older must assume all liability for the booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Best Western Grosvenor
Best Western Grosvenor Airport
Best Western Grosvenor Airport Hotel
Best Western Grosvenor Hotel
Best Western Plus Grosvenor
Best Western Plus Grosvenor Airport
Best Western Plus Grosvenor Airport Hotel
Best Western Plus Grosvenor Hotel
Grosvenor Best Western
Hotel Best Western Grosvenor
Best Western South San Francisco
South San Francisco Best Western
Best Western Plus Grosvenor Airport Hotel South San Francisco
Best Western Plus Grosvenor Airport South San Francisco
Plus Grosvenor Hotel Francisco
Best Western Plus Grosvenor Airport Hotel Hotel
Best Western Plus Grosvenor Airport Hotel South San Francisco

Best Western Plus Grosvenor Airport Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 914 out of 1726 reviews
Rating 8 - Good. 438 out of 1726 reviews
Rating 6 - Okay. 211 out of 1726 reviews
Rating 4 - Poor. 90 out of 1726 reviews
Rating 2 - Terrible. 73 out of 1726 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

6/10 Okay

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Aldrin, Las Vegas

Stayed 1 night in Aug 2025

10/10 Excellent

Joe

Stayed 1 night in Oct 2025

8/10 Good

Rodger

Stayed 1 night in Sep 2025

4/10 Poor

Nilima

Disliked: Cleanliness, staff & service, property conditions & facilities
Not clean
Stayed 1 night in Oct 2025

10/10 Excellent

Norlie

Stayed 3 nights in Oct 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was older yet maintained very well. The entire staff from the front desk staff to the breakfast attendant were very kind and cordial. The mattress was very comfortable. Overall I would give them a B+ grade.
Stayed 1 night in Oct 2025

10/10 Excellent

Cara

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jeanette

Stayed 1 night in Oct 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities
Great value for nice room, friendly staff. first 5am airport shuttle pick up over loaded by the time it reached all three hotels, should've had separate pick ups at least for first one since so close to airport but driver was great!
Stayed 1 night in Oct 2025

10/10 Excellent

Diana, Ormeau

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room. Great staff. Breakfast has a lots of choices.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ramona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were so friendly and helpful.
Stayed 1 night in Oct 2025

10/10 Excellent

Shandra, Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Stayed 1 night in Oct 2025

8/10 Good

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Joennie Catrine Hutchins

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good for a short stay.
Stayed 2 nights in Oct 2025

4/10 Poor

Joseph

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Place to sleep, the end.

It wasn't horrible, but it wasn't great either. Room super outdated, bathroom was dirty along baseboards/walls/door, bathtub didn't drain, heard planes all night going over us and nothing to drown it out. Wouldn't stay there again, but it was a place to sleep.
Stayed 1 night in Oct 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities
Nice
Stayed 3 nights in Jul 2025

10/10 Excellent

Supreet

Stayed 4 nights in Oct 2025

10/10 Excellent

Dawit

Liked: Property conditions & facilities
n/a
Stayed 3 nights in Aug 2025

2/10 Terrible

Alfred

Travelled with family
It is a terrible experience I ever have so far with leaking faucet, low shower pressure and more importantly leaking water from ceiling fan. It made us miserable as we could hardly use the restroom and we are in a hurry to leave this room due to the current condition of our room. There were left over trash from the previous tenants near the small chair. Overall, it is a terrible experience that I have never encountered. Very disappointed.
Stayed 1 night in Oct 2025

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

8/10 Good

Glenn

Travelled with partner
Liked: Staff & service
Great staff!
Stayed 5 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great spot for a night before our flight
Stayed 1 night in Oct 2025

2/10 Terrible

Ingrid

Stayed 1 night in Oct 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Oct 2025

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