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The check in went well and they were very friendly. We were in late but still managed to get room service and the self service beverage area in the lobby was a welcome addition. Very basic room and bed was not the most comfortable but it was a good place to stay for the night. Breakfast in the morning was fresh and there was a good selection. One issue was street noise as the windows did not block much of that. Overall it was a good stay and I would recommend it
Great value hotel. Very great location close to grocery stores and restaurants. And only a 10 minute walk to paulista. For the price it is very clean with a simple breakfast and food service.
Hotels.com is such a fraudulent company, I simply cannot recommend using them. The hotel was fine, although the final price was higher than the advertised price on hotels.com and despite a three nights stay in two rooms hotels.com still doesn't believe I stayed there despite their direct involvement in the price discrepancy. These are fundamentally unethical, incompetent people and you would be much better booking on Orbitz or booking.con or directly with hotel. They provide zero value and I travel 200 nights per year