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Marriott Syracuse Downtown

4.0 star property

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Photo gallery for Marriott Syracuse Downtown

Exterior
Pillow-top beds, in-room safe, desk, blackout curtains
Serves dinner, brunch and happy hour
Banquet hall
Serves dinner, brunch and happy hour

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast available
  • Laundry
  • Parking available

Explore the area

Map
100 East Onondaga Street, Syracuse, NY, 13202
  • Landmark Theatre
    ‪3 min walk‬
  • The Oncenter
    ‪3 min walk‬
  • Armory Square
    ‪8 min walk‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, Multiple Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, Multiple Beds

  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, blackout curtains

Club Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, Multiple Beds (Hearing Accessible)

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Hearing Accessible)

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Marriott Syracuse Downtown

Luxury hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Change of towels is available on request
Marriott Syracuse Downtown offers 315 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Marriott Syracuse Downtown. During your stay, you're just a quick walk from Syracuse Convention and Visitors Bureau. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Onondaga County War Memorial and 5 minutes on foot from The Oncenter
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 21 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 34517 square feet (3207 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and dry cleaning/laundry services are also featured at the luxury Marriott Syracuse Downtown. Parking is available for a fee.

This 4-star Syracuse hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Shaughnessy's Irish Pub – This pub serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Eleven Waters – This restaurant serves breakfast, brunch and dinner. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 19 per day)
  • Valet parking on site (USD 27 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eleven Waters
  • Shaughnessy's Irish Pub

Things to do

  • 24-hour gym

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (34,517 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1924
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 per person
  • Self-parking fee: USD 19 per day
  • Valet parking fee: USD 27 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown
Marriott Syracuse Syracuse
Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown Syracuse
Marriott Syracuse Downtown Hotel Syracuse

Marriott Syracuse Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 584 out of 1001 reviews
Rating 8 - Good. 221 out of 1001 reviews
Rating 6 - Okay. 83 out of 1001 reviews
Rating 4 - Poor. 56 out of 1001 reviews
Rating 2 - Terrible. 57 out of 1001 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Feb 2025

10/10 Excellent

Ian

Liked: Property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Robert

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Feb 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Debra

I stay in this hotel due to its location. It’s an average stay, average room. This time it happened to be Syracuse Winterfest. The hotel was loud and full of partiers. The evening was even louder with a dance party going on until midnight. I paid too much for “convenience” and will check next time to see what the hotel is hosting before booking
Stayed 1 night in Feb 2025

10/10 Excellent

Christine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old hotel with updated rooms that are super clean. A bonus is the location next to the Salt City Market with lots of diverse dining options! Parking is off-site but close. Overall great!
Stayed 1 night in Feb 2025

8/10 Good

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
*
Stayed 3 nights in Feb 2025

8/10 Good

karen

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love walking the halls of history

Last minute booking to see my daughter at Syracuse University. We were very pleased with the hotel, staff, convenience and just loved learning the history of the hotel! Beautiful hotel, food was great.
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, friendly staff! Clean room and nice pub!
Stayed 1 night in Feb 2025

8/10 Good

Jamie

Stayed 1 night in Feb 2025

2/10 Terrible

Michael

Would not honor rescheduling due to snow storm
Stayed 1 night in Feb 2025

10/10 Excellent

Andrea

Stayed 1 night in Nov 2024

10/10 Excellent

Sarbjot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was excellent. Hotel was very pretty with the art deco accents. Rooms were very spacious and comfortable. Excellent dining options in the hotel and very close to downtown attractions.
Stayed 1 night in Feb 2025

10/10 Excellent

jackson

Liked: Cleanliness, staff & service, property conditions & facilities
Property has charm and was convenient to restaurants and Syracuse University
Stayed 1 night in Dec 2024

6/10 Okay

Gaby

Travelled with family
It was old!!
Stayed 1 night in Feb 2025

10/10 Excellent

Jena

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Jim

Business traveller
Stayed 1 night in Feb 2025

10/10 Excellent

Marlon

Liked: Property conditions & facilities, room comfort
I had a wonderful stay at this facility. Thank you to the staff
Stayed 1 night in Feb 2025

10/10 Excellent

Brent

Stayed 2 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Hotel that is a Destination

This hotel and staff...best experience of my life. I am a lifetime silver elite at Bonvoy and this place is a living, fully restored museum
Stayed 2 nights in Jan 2025

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Valet parking is a joke… never moved my vehicle from the front of the Hotel and it was snowing and they didn’t clear my windows
Stayed 1 night in Jan 2025

10/10 Excellent

julie

Stayed 1 night in Jan 2025

10/10 Excellent

Clemont

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Excellent Experience.
Stayed 1 night in Jan 2025