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Marriott Syracuse Downtown

4.0 star property

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Photo gallery for Marriott Syracuse Downtown

Exterior
Serves dinner, brunch and happy hour
Dinner and brunch served
Serves dinner, brunch and happy hour
Banquet hall

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Pet-friendly
  • Laundry
  • Parking available

Explore the area

View in a map
100 East Onondaga Street, Syracuse, NY, 13202
  • Place, Landmark Theatre
    ‪3 min walk‬
  • Place, The Oncenter
    ‪3 min walk‬
  • Place, Armory Square
    ‪8 min walk‬
  • Airport, Syracuse, NY (SYR-Hancock Intl.)
    ‪11 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(30 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Pillow-top beds, in-room safe, desk, blackout curtains

Room, Multiple Beds

8.8 out of 10
Excellent
(48 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed

Pillow-top beds, in-room safe, desk, blackout curtains

Club Room, 1 King Bed with Sofa bed

  • 36 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(48 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Standard Room, 1 King Bed (Hearing Accessible)

  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, Multiple Beds (Hearing Accessible)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

Pillow-top beds, in-room safe, desk, blackout curtains

Club Room, 1 King Bed with Sofa bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, 1 King Bed with Sofa bed (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

Pillow-top beds, in-room safe, desk, blackout curtains

Room, Multiple Beds (Mobility Accessible, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds and 1 Double Sofa Bed

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4.3 out of 5, Excellent, 652 reviews
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includes taxes & fees
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About this property

Marriott Syracuse Downtown

Luxury hotel with 24-hour fitness centre and 24-hour business centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a 24-hour business centre and a conference centre are on-site. Change of towels is available on request
Marriott Syracuse Downtown offers 315 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 50-inch Smart televisions come with premium cable channels and Netflix.

Bathrooms include a shower, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Marriott Syracuse Downtown. During your stay, you're just a quick walk from Syracuse Convention and Visitors Bureau. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Just a 4-minute walk from Onondaga County War Memorial and 5 minutes on foot from The Oncenter
  • Pets welcome for a fee
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and 21 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 34517 square feet (3207 square metres) and includes a conference centre. A 24-hour fitness centre, a vending machine, and dry cleaning/laundry services are also featured at the luxury Marriott Syracuse Downtown. Parking is available for a fee.

This 4-star Syracuse hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Shaughnessy's Irish Pub – This pub serves brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Eleven Waters – This restaurant serves breakfast, brunch and dinner. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Property amenities

Internet

  • Available in all rooms: High-speed internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 19 per day)
  • Valet parking on site (USD 27 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Eleven Waters
  • Shaughnessy's Irish Pub

Things to do

  • 24-hour gym

Family friendly

  • Free rollaway/extra bed
  • In-room cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Wedding services

Business services

  • 21 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (34,517 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 11 floors
  • Ballroom
  • Banquet hall
  • Built in 1924
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 30 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 18 per person
  • Self-parking fee: USD 19 per day
  • Valet parking fee: USD 27 per day
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • An in-room safe is available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown
Marriott Syracuse Syracuse
Marriott Syracuse Downtown Hotel
Marriott Syracuse Downtown Syracuse
Marriott Syracuse Downtown Hotel Syracuse

Reviews

Marriott Syracuse Downtown Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 595 out of 1011 reviews
Rating 8 - Good. 210 out of 1011 reviews
Rating 6 - Okay. 94 out of 1011 reviews
Rating 4 - Poor. 57 out of 1011 reviews
Rating 2 - Terrible. 55 out of 1011 reviews

Reviews

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room, great staff and great restaurants. Hotel is clean and historically beautiful.
Stayed 2 nights in Aug 2025

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jo Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy beds
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Disliked: Staff & service
We paid a very high price for our two-night stay and unfortunately did not feel the value matched the cost. The shower had visible mold, no complimentary water bottles were offered, and valet service was unorganized — even after calling ahead, no one retrieved our car, and we were not informed that self-parking was an option. Additionally, there were no linens provided for the pull-out bed, and when we requested them it took over an hour to receive. Overall, the stay was just “okay,” but for the premium rate we expected much better service and attention to detail.
Stayed 2 nights in Aug 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We moved our daughter into Syracuse University and stayed at this hotel. The staff and accommodations were great! We never had to wait for anything we needed. It’s a beautiful hotel and will be our first choice place to stay near the university!
Stayed 2 nights in Aug 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
This is an absolutely gorgeous hotel. It is a historical site and the architecture and artwork in the hotel is beyond! It was such a treasure and I am so pleased that the renovation and restoration went perfectly it's still very represented of the period. Not to be missed and worth every penny.
Stayed 1 night in Jul 2025

10/10 Excellent

Vignesh

Stayed 2 nights in Aug 2025

10/10 Excellent

Aidan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

veronica

Stayed 1 night in Aug 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Historic. Fantastic.
Stayed 2 nights in Aug 2025

8/10 Good

Luc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

Craig

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Brian

Stayed 2 nights in Aug 2025

8/10 Good

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Liked Architecture of hotel Did not like Pub food
Stayed 1 night in Aug 2025

8/10 Good

Carmel

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The rooms were great. I didn’t like that we had to pay for coffee this morning, free on weekends. The rooms were really nice, the staff were great. I didn’t like they charged for wifi, please tuck it into the price. My daughter and I were out walking and there was drug addicts accross the street, I know that happens, but it wasn’t them it was two other guys who made us feel unsafe. The ubers were good. The parking was not great as it was extra as well.
Stayed 2 nights in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Weekend in Syracuse

Staff were very kind and supportive
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Hotel was amazing from the check in to the check out. Staff goes above and beyond to make sure each guest is comfortable and happy. Very polite and friendly staff in every area of the hotel. Room was very clean. Beds were comfortable with very fresh linens. Beautiful hotel in walking distance to restaurants, stores and bars. Will be back!
Stayed 1 night in Aug 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the after hours security guard that walked us into the hotel, to Tamika who greeted us with a smile and quickly got us into our room as it was nearly 5am (due to a delay in our flight for 7hours!) to the bedroom, the quiet location. The hotel ambience and decor is fantastic! Keep up the outstanding work!
Stayed 1 night in Aug 2025

10/10 Excellent

Kirsten

Liked: Cleanliness
Gorgeous renovation
Stayed 1 night in Aug 2025

10/10 Excellent

Bryan

Stayed 1 night in Aug 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Hotels was nice just dated. But then again it’s an old hotel so the history. And woodwork is kinda cool. Very convenient to go to concerts on the Lake. It’s right across from the bus station. Only problem is kitchen closed T 11:00 on a Saturday night down stairs in the Irish pub
Stayed 1 night in Aug 2025

10/10 Excellent

Alicia, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and courteous. The room was very spacious and clean.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Older hotel, no amenities for the bathrooms- basics like lotion. Front desk staff was friendly and responsive. Housekeeping forgot their belongings in my room, the sheets were stained, walls were dirty. I'm surprised by the lack of attention to detail.
Stayed 2 nights in Aug 2025

10/10 Excellent

Lilybeth, EAST HARTFORD

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel decor and amazing service! Thank you
Stayed 1 night in Jul 2025