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Hyatt Regency Tokyo

4.5 star property

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Photo gallery for Hyatt Regency Tokyo

6 restaurants, breakfast, lunch, dinner served; international cuisine
6 restaurants, breakfast, lunch, dinner served; international cuisine
Studio, 1 King Bed, Park View | In-room safe, desk, blackout curtains, iron/ironing board
Bar (on property)
Studio, 1 King Bed, Park View | Park view

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2-7-2 Nishi-Shinjuku, Shinjuku-Ku, Tokyo, Tokyo-to, 160-0023
  • Place, Shinjuku Central Park
    ‪1 min walk‬
  • Place, Tokyo Metropolitan Government Building
    ‪2 min walk‬
  • Place, Shinjuku Gyoen National Garden
    ‪19 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪38 min drive‬

Room options

View all photos for 1 Queen Bed

Bathroom | Free toiletries, hair dryer, bathrobes, slippers

1 Queen Bed

  • Sleeps 1

View all photos for 1 King Bed, Club Access

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Club Access

  • Sleeps 2

View all photos for Regency Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Regency Suite, 1 King Bed

  • Sleeps 3

View all photos for 1 King Bed, Club Access, Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Club Access, Deluxe

  • Sleeps 3

View all photos for Suite (Ambassador)

Suite (Ambassador) | In-room safe, desk, blackout curtains, iron/ironing board

Suite (Ambassador)

  • City view
  • 112 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Atrium, Suite

Atrium, Suite | In-room safe, desk, blackout curtains, iron/ironing board

Atrium, Suite

  • City view
  • 80 sq m
  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Room, 2 Single Beds (Club Access)

Club Room, 2 Single Beds (Club Access) | In-room safe, desk, blackout curtains, iron/ironing board

Club Room, 2 Single Beds (Club Access)

8.0 out of 10
Very good
(1 review)
  • City view
  • 35 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed (Club Access)

Deluxe Room, 1 King Bed (Club Access) | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed (Club Access)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Regency, Suite

Regency, Suite | In-room safe, desk, blackout curtains, iron/ironing board

Regency, Suite

  • City view
  • 71 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Ambassador Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Ambassador Suite, 2 Queen Beds

  • Sleeps 3

View all photos for 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed

  • Sleeps 2

View all photos for Diplomat Suite, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Diplomat Suite, 1 King Bed

  • Sleeps 3

View all photos for Atrium Suite, 2 Queen Beds

In-room safe, desk, blackout curtains, iron/ironing board

Atrium Suite, 2 Queen Beds

  • Sleeps 3

View all photos for Club Room, 1 King Bed (Club Access)

Club Room, 1 King Bed (Club Access) | In-room safe, desk, blackout curtains, iron/ironing board

Club Room, 1 King Bed (Club Access)

8.4 out of 10
Very good
(6 reviews)
  • City view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed

8.4 out of 10
Very good
(25 reviews)
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, Park View

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Single Beds, Park View

8.8 out of 10
Excellent
(10 reviews)
  • Park view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for Room, 1 King Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

8.8 out of 10
Excellent
(19 reviews)
  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Single Beds, City View

8.0 out of 10
Very good
(26 reviews)
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Studio, 1 King Bed, Park View, Corner

Studio, 1 King Bed, Park View, Corner | In-room safe, desk, blackout curtains, iron/ironing board

Studio, 1 King Bed, Park View, Corner

  • City view
  • 64 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Park View

Studio, 1 King Bed, Park View | View from room

Studio, 1 King Bed, Park View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Park View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Park View

Deluxe Room, 1 King Bed, Park View | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(11 reviews)
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Single Beds, Park View

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Single Beds, Park View

  • Park view
  • 33 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, City View

Deluxe Room, 1 King Bed, City View | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(3 reviews)
  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds, City View

Deluxe Room, 2 Single Beds, City View | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Room, 2 Single Beds, City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds

View all photos for 2 Twin Beds, City View

In-room safe, desk, blackout curtains, iron/ironing board

2 Twin Beds, City View

  • Sleeps 2

View all photos for 1 King Bed, City View

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, City View

  • Sleeps 2

View all photos for 1 King Bed, Park View, Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Park View, Deluxe

  • Sleeps 3

View all photos for 1 King Bed, Park View

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Park View

  • Sleeps 2

View all photos for 2 Twin Beds, Park View

In-room safe, desk, blackout curtains, iron/ironing board

2 Twin Beds, Park View

  • Sleeps 2

View all photos for 1 King Bed, Park View, Corner Studio

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Park View, Corner Studio

  • Sleeps 4

View all photos for 1 King Bed, Park View, Studio

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, Park View, Studio

  • Sleeps 4

View all photos for 2 Twin Beds, Park View, Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

2 Twin Beds, Park View, Deluxe

  • Sleeps 3

View all photos for 1 King Bed, High Floor

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, High Floor

  • Sleeps 2

View all photos for 1 King Bed, City View, Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

1 King Bed, City View, Deluxe

  • Sleeps 3

View all photos for 2 Twin Beds, City View, Deluxe

In-room safe, desk, blackout curtains, iron/ironing board

2 Twin Beds, City View, Deluxe

  • Sleeps 3

View all photos for 2 Twin Beds, Club Access

Bathroom | Free toiletries, hair dryer, bathrobes, slippers

2 Twin Beds, Club Access

  • Sleeps 2

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About this property

Hyatt Regency Tokyo

6 restaurants, a full-service spa and a 24-hour fitness centre are available at this hotel. Free WiFi in public areas and free train station pick-up are also provided. Other amenities include a bar/lounge, massage/treatment rooms and conference space.
Hyatt Regency Tokyo offers 712 accommodations with espresso makers and a safe. This Tokyo hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps.

Bathrooms include bathrobes, slippers, toilets with an electronic bidet and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

Guests aged under 16 years old are not allowed in the fitness facility.

Joule Spa & Wellness has 8 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub.
Hyatt Regency Tokyo's great location gets high marks from our customers. During your stay, you're just a quick walk from Tokyo Metropolitan Government Building. Features include free WiFi in public areas and free train pick-up service, plus 6 restaurants.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at Crossroads Kitchen, a buffet restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to facials, body scrubs or massages at Joule Spa & Wellness
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Tokyo Metropolitan Government Building and a 2-minute drive from Shinjuku Gyoen National Garden
  • Free train station pick-up and train station drop-off shuttle service
Hyatt Regency Tokyo offers its guests a full-service spa and a 24-hour fitness centre. There are 6 restaurants on site, along with a nearby corner/local shop. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 30139 square feet (2800 square metres) and includes conference space. Spa services, multilingual staff, and concierge services are also featured at the luxury Hyatt Regency Tokyo. A train station pick-up shuttle and A train station drop-off shuttle are free. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4.5-star Tokyo hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Crossroads Kitchen – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
NineteenEightyLoungeBar – On-site restaurant. Guests can enjoy drinks at the bar. Open daily.
Jade Garden – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
SHINJUKU NADAMAN – This fine-dining restaurant serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 9:00 AM to 9:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Covered parking on site (JPY 1,500 per day)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 5,000 for adults and JPY 2,500 for children
  • 6 restaurants
  • A bar/lounge

Restaurants on site

  • Crossroads Kitchen
  • Jade Garden
  • NineteenEightyLoungeBar
  • SHINJUKU NADAMAN

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 10 meeting rooms
  • 30,139 square feet of conference space

Full-service spa

  • 8 treatment rooms
  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 28 floors
  • Ballroom
  • Banquet hall
  • Built in 1980
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Additional breakfast fees apply to children whose stay is included in the rate when sharing existing bedding.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for JPY 9488.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 5000 for adults and from JPY 2500 for children
  • Covered self-parking fee: JPY 1500 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: JPY 9488.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hyatt Regency Hotel Tokyo
Hyatt Regency Tokyo
Hyatt Tokyo
Hyatt Tokyo Regency
Regency Hyatt Tokyo
Regency Tokyo
Tokyo Hyatt
Tokyo Hyatt Regency
Tokyo Regency Hyatt
Hyatt Regency Shinjuku
Hyatt Regency Tokyo Hotel Shinjuku
Hyatt Regency Tokyo Shinjuku
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Hotel
Hyatt Regency Tokyo Tokyo
Hyatt Regency Tokyo Hotel Tokyo

Hyatt Regency Tokyo Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 645 out of 1002 reviews
Rating 8 - Good. 225 out of 1002 reviews
Rating 6 - Okay. 83 out of 1002 reviews
Rating 4 - Poor. 34 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Alejandro

Liked: Cleanliness
Way too overpriced for what you get. Facilities feel very old and unkempt
Stayed 2 nights in Nov 2025

10/10 Excellent

Saikhanbileg, Sydney

Stayed 1 night in Dec 2025

10/10 Excellent

Sheena

Liked: Cleanliness, staff & service, amenities
Clean room. Very nice view and the upgraded room has a modern and nice design
Stayed 2 nights in Dec 2025

10/10 Excellent

Anthony

Stayed 6 nights in Nov 2025

6/10 Okay

Richard

Stayed 2 nights in Dec 2025

4/10 Poor

Jeri, Dallas

Stayed 3 nights in Oct 2025

10/10 Excellent

Leyton

Stayed 3 nights in Nov 2025

10/10 Excellent

Ludinila

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect!
Stayed 4 nights in Nov 2025

10/10 Excellent

joncarlo

Stayed 5 nights in Nov 2025

10/10 Excellent

Efrain

Liked: Cleanliness, amenities, property conditions & facilities
Staff was amazing, everything was clean and perfect
Stayed 7 nights in Nov 2025

10/10 Excellent

Il Kyung

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean. Staffs are kind
Stayed 2 nights in Nov 2025

10/10 Excellent

Edward

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel. Room was spacious and clean. Service was excellent. The only surprise was the daily room tax added at checkout.
Stayed 3 nights in Nov 2025

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing. Wonderful staff, clean rooms, beautiful hotel.
Stayed 3 nights in Nov 2025

8/10 Good

Jimmy

Stayed 3 nights in Nov 2025

8/10 Good

Akram

Stayed 3 nights in Nov 2025

10/10 Excellent

Johnny

Stayed 1 night in Nov 2025

10/10 Excellent

Louis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An Outstanding Stay at the Hyatt Tokyo During our trip to Japan, we stayed in four different hotels, and the Hyatt Tokyo clearly stood out as the best. The service, cleanliness, and breakfast buffet were exceptional—impeccable in every detail and superior to any other hotel we visited. Our room offered a beautiful view of Mount Fuji, which made our stay even more memorable. The restaurant staff were consistently attentive and professional, and the quality and variety of the breakfast buffet were truly remarkable. Having experienced several hotels in Japan—and even multiple Hyatt properties in the United States—I can confidently say that none matched the level of excellence provided by the Hyatt Tokyo. I highly recommend it to any traveler seeking comfort, quality, and outstanding service, good location too!
Stayed 4 nights in Nov 2025

10/10 Excellent

david

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Excellent service , staff amazing room spotless made our first trip to Tokyo so pleasant
Stayed 3 nights in Nov 2025

10/10 Excellent

Amiram

Travelled with family
Liked: Cleanliness, staff & service, amenities
Vip
Stayed 8 nights in Nov 2025

2/10 Terrible

Geoffrey

Liked: Property conditions & facilities
Hotel was fine but pool and hot tub and onsen are under construction and renovation woth no mention of on either hotels.com or hyatt’s websites when booking. Extremely disappointed as I was looking forward to using the lap pool - a rare find.
Stayed 5 nights in Nov 2025

10/10 Excellent

Seann

Liked: Cleanliness, property conditions & facilities
Nice hotel. Great location.
Stayed 3 nights in Nov 2025

2/10 Terrible

Yin King Helena

Liked: Cleanliness, amenities, property conditions & facilities
The reception desk people service was very bad
Stayed 1 night in Oct 2025

10/10 Excellent

Romavalerie

Stayed 2 nights in Oct 2025

10/10 Excellent

Dailin, Las Vegas

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful
Stayed 3 nights in Oct 2025

10/10 Excellent

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
room was clean, the hotel seemed well maintained, the buffet dinner is really good and well priced, our room view (the park) was really nice, you can see Fuji on a clear day, we were pleasantly surprised one day where we could see it from our window.
Stayed 2 nights in Oct 2025