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Shinjuku Kuyakusho-mae Capsule Hotel

2.0 star property

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Photo gallery for Shinjuku Kuyakusho-mae Capsule Hotel

Guests can check in at the reception desk, where staff are available to assist with their stay. Two benches offer seating for relaxation.
Secure storage lockers line the wall, each with a numbered label and key slot.
Enjoy meals in a spacious dining area with long communal tables and comfortable seating.
Urban landmark with a mix of brick and glass elements.
Public restroom with sinks, mirrors, and a statue.

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi
  • Business services

Explore the area

Map
1-2-5 Kabukicho, Shinjuku-ku, Tokyo, Tokyo-to, 160-0021
  • Shinjuku Isetan
    ‪3 min walk‬
  • Tokyo Imperial Palace
    ‪5 min drive‬
  • Tokyo Tower
    ‪7 min drive‬
  • Tokyo (HND-Haneda)
    ‪19 min drive‬

Room options

View all photos for Special Offer - Capsule Room, Non Smoking for Male Guest

1 bedroom, in-room safe, free WiFi, bed sheets

Special Offer - Capsule Room, Non Smoking for Male Guest

7.0 out of 10
Good
(33 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Capsule Room, Non Smoking for Male Guest

1 bedroom, in-room safe, free WiFi, bed sheets

Capsule Room, Non Smoking for Male Guest

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Special Offer - Two Capsule Room, Non Smoking for Male Guests

1 bedroom, in-room safe, free WiFi, bed sheets

Special Offer - Two Capsule Room, Non Smoking for Male Guests

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Two Capsule Room, Non Smoking for Male Guests

1 bedroom, in-room safe, free WiFi, bed sheets

Two Capsule Room, Non Smoking for Male Guests

  • Sleeps 2
  • 2 Single Beds

View all photos for Special Offer - Capsule Room, Non Smoking for Female Guest

1 bedroom, in-room safe, free WiFi, bed sheets

Special Offer - Capsule Room, Non Smoking for Female Guest

7.8 out of 10
Good
(14 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Capsule Room, Non Smoking for Female Guest

1 bedroom, in-room safe, free WiFi, bed sheets

Capsule Room, Non Smoking for Female Guest

  • Sleeps 1
  • 1 Single Bed

View all photos for Special Offer - Two Capsule Room, Non Smoking for Female Guests

1 bedroom, in-room safe, free WiFi, bed sheets

Special Offer - Two Capsule Room, Non Smoking for Female Guests

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Two Capsule Room, Non Smoking for Female Guests

1 bedroom, in-room safe, free WiFi, bed sheets

Two Capsule Room, Non Smoking for Female Guests

  • Sleeps 2
  • 2 Single Beds

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About this property

Shinjuku Kuyakusho-mae Capsule Hotel

Capsule hotel with a sauna, a quick walk to Shinjuku Isetan
Along with a sauna, this capsule hotel has massage/treatment rooms and laundry facilities. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and free newspapers are on-site.
Shinjuku Kuyakusho-mae Capsule Hotel offers 330 air-conditioned accommodations with a safe and a hairdryer. Televisions come with digital channels.

Bathrooms include a shower, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the capsule hotel include a sauna.
Our customers tell us they can't get enough of Shinjuku Kuyakusho-mae Capsule Hotel's great location. During your stay, you're just a quick walk from Shinjuku Isetan. Enjoy features like free WiFi in public areas and laundry facilities.
  • Free WiFi
  • Amenities include free newspapers in reception, a front desk safe and locker space
  • On-site recreation includes a sauna
  • Just a 4-minute walk from Shinjuku Isetan and 4 minutes on foot from Shinjuku Batting Center
Shinjuku Kuyakusho-mae Capsule Hotel offers its guests a sauna, a vending machine, and complimentary newspapers in the lobby. A computer station is on site and WiFi is free in public spaces. Shinjuku Kuyakusho-mae Capsule Hotel also features laundry facilities, a front desk safe, and a lift.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limited on-site parking

Things to do

  • Sauna

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Spa

  • Spa treatment rooms

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • 13-inch TV with digital channels

More

  • Air conditioning
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
All guests are required to vacate their rooms from 11 AM to 3 PM every day for housekeeping service.
Children ages 6-14 must be accompanied by an adult of the same gender. If not accompanied by an adult of the same gender, their reservation will be canceled on arrival.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This capsule hotel allows 1 guest per room in an area designated by gender, regardless of age.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children 5 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Guests with tattoos are not able to use the on-site public bathing facilities.

Property is also known as

Capsule Hotel Shinjuku
Capsule Shinjuku
Kuyakushomae
Kuyakushomae Capsule
Kuyakushomae Capsule Hotel
Kuyakushomae Capsule Hotel Shinjuku
Shinjuku Capsule
Shinjuku Kuyakushomae
Shinjuku Kuyakushomae Capsule
Shinjuku Kuyakushomae Capsule Hotel
Shinjuku Kuyakushomae Capsule Hotel Tokyo
Kuyakusho-mae Capsule Hotel
Shinjuku Kuyakusho-mae Capsule
Kuyakusho-mae Capsule
Shinjuku Kuyakusho mae Capsule Hotel
Shinjuku Kuyakusho-mae Capsule Hotel Tokyo
Shinjuku Kuyakusho-mae Capsule Hotel Capsule hotel
Shinjuku Kuyakusho-mae Capsule Hotel Capsule hotel Tokyo

Shinjuku Kuyakusho-mae Capsule Hotel Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 269 out of 1013 reviews
Rating 8 - Good. 342 out of 1013 reviews
Rating 6 - Okay. 217 out of 1013 reviews
Rating 4 - Poor. 100 out of 1013 reviews
Rating 2 - Terrible. 85 out of 1013 reviews

7.2/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

cesar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stay was a lot better than I expected. The guests were quiet , place was fairly clean, there was a sauna, a TV, mirror in the capsule which I didn't expect. The only minor issue was that it was a little hot when I was sleeping and maybe a plug in wallflower fragrance because it can be slightly smelly due to the number of people staying there
Stayed 1 night in Apr 2025

2/10 Terrible

Jp

Checkout time is crazy
Stayed 1 night in Apr 2025

2/10 Terrible

Daniel

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily the worst hostel experience I’ve ever had. They kick everyone out from 11am-3pm everyday for cleaning which is bad enough but to make things worse they will noisily start cleaning at 9:30am. There is mould everywhere in the male showers and the lobby reeks from all the dirty feet that come through it daily. Honestly so gross, been to a couple capsule hostels and this is a serious drop in quality from all others.
Stayed 4 nights in Apr 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Kai

Stayed 5 nights in Apr 2025

2/10 Terrible

OSCAR

Disliked: Cleanliness, staff & service, property conditions & facilities
Would not recommend it. Staff is pretty rude.
Stayed 4 nights in Apr 2025

4/10 Poor

Frederick

Disliked: Property conditions & facilities
Could not sleep at night because the mattress pad too thin and bed hard. Big negative
Stayed 6 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
The location is great for all the walking you need to do. Wether your shopping or drinking and exploring. At night it can get chaotic but never boring.
Stayed 3 nights in Apr 2025

10/10 Excellent

Raymond

Liked: Staff & service, amenities, property conditions & facilities
Lots of restaurants and train stations in the area. Its next door to a pub and karaoke bar so it can get loud at night.
Stayed 3 nights in Apr 2025

6/10 Okay

Kiem duc

Stayed 2 nights in Feb 2025

10/10 Excellent

Elia

Stayed 7 nights in Apr 2025

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
狭い、混んでる、不便、古い
Stayed 1 night in Apr 2025

2/10 Terrible

Lenin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
WORST PLACE YOU CAN BOOK TRUST ME IT WAS TERRIBLE!!!!!!!!!
Stayed 2 nights in Mar 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is tattoo friendly and a good amount of staff speak English. It was surprising to see that they had sections for women too.
Stayed 2 nights in Apr 2025

6/10 Okay

Venkata Giri Babu

Stayed 1 night in Mar 2025

4/10 Poor

Benjamin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rules are really weird. Firstly, you have to leave the property between 10am-2pm (I think they changed it from 11am-3pm on my last day). But it’s mandatory that you are not in the hostel at all. Which is just weird considering I’m paying for complete usage. So if I want to sleep in because I’ve had a busy few days, or I’m sick or if I wanna sit in the lunge all day to do work. You still have to leave at 10am/11am. Secondly, the showers are public in the way of no curtains or anything. Just completely open. Which sure, it’s common for onsens and such, where people have the choice to use or not to use. But having the regular showers; a feature that is for basic hygiene, with no privacy is weird. They also take your keys to your locker if you decide to leave the hostel throughout the day. As if the staff aren’t capable of stealing. The actions hostel itself isn’t too run down, but definitely outdated. I made the mistake of staying here for 10 nights.
Stayed 10 nights in Mar 2025

10/10 Excellent

Tony Mendez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to use, sleeping pod was comfortable. Area gets lively at night but inside it is calm.
Stayed 6 nights in Mar 2025

10/10 Excellent

Tony Mendez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was reasonable for what you get. Long term stay at least they give you a locker with a lock. But must check out before 10 so try to be out before 9 because it gets packed.
Stayed 2 nights in Mar 2025

2/10 Terrible

ruben

Disliked: Staff & service, property conditions & facilities
It's starts out with an elevator trip to the third floor where it is extremely close quarters. not a problem until we checked in. we asked the front desk if they could give us rooms next to each other which they said yes but we were all separated. okay whatever at least we're all on the same floor. dudes are louder then a chainsaw when sleeping. okay they have us earplugs. apparently when i left my locker key was giving to someone else and i have to remove my luggage i had in my locker to some other area ? how is that even right??? how do i know someone isn't going to take my clothes and shirts or anything else to that matter , i tried to speak to a manager and t
Stayed 2 nights in Mar 2025

2/10 Terrible

Adonnis

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very unprofessional. Had my bed taken while I was out and had to be assigned to a new one and when asked if I can go back to being around the people I traveled with they proceeded to ignore me and not listen to my simple requests. Bathrooms were disgusting and had no private place to shower. Over all felt very uncomfortable and unsafe in the whole overall experience. I will never be going back to staying with them. ONLY upside to this whole ordeal was that I was walking distance to Shinjuku.
Stayed 2 nights in Mar 2025

2/10 Terrible

Juan

Liked: Cleanliness, amenities
Honeslty not what foreigners come to expect from the property given its marketing; it’s not a bad place to save money and you get what you pay for I guess. Still, it’s not a best practice to market relaxation, massages, peace, tranquility, and a refreshing environment— when what this really is is a series of closets for you to put your bags in; from your eye bags to your clothes bags to your man sacks. And really it just feels like a giant storage closet with some amenities versus the day spa that you’d expect from the bookings, listings, or website. I decided not to sleep here, just tried to use the facilities and access to the nightlife but saved myself the nightmare. A for effort
Stayed 1 night in Mar 2025

2/10 Terrible

L

Disliked: Cleanliness, property conditions & facilities
People are constantly talking loud in the pod area.
Stayed 3 nights in Mar 2025

2/10 Terrible

Micah

Stayed 4 nights in Mar 2025

10/10 Excellent

Myron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was perfect for my trip! Capsule rooms were cleaned everyday and I was able to keep things in my own locker during my stay
Stayed 4 nights in Mar 2025

6/10 Okay

Sapol

Liked: Staff & service
Stayed 1 night in Mar 2025