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Relais Balcone di Giulietta

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Deluxe Room | Bathroom | Combined shower/bathtub, jetted bath, rainfall showerhead
Exterior detail
Interior entrance
Deluxe Studio Suite, 1 King Bed with Sofa bed, Courtyard View | Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Room service
  • Parking available
  • Pet-friendly
  • Laundry
  • Housekeeping

Explore the area

View in a map
Via Cappello, 23, Verona, VR, 37121
  • Place, Juliet's House
    ‪1 min walk‬
  • Place, Verona Arena
    ‪6 min walk‬
  • Place, Roman Theater
    ‪10 min walk‬
  • Airport, Verona (VRN-Valerio Catullo)
    ‪21 min drive‬

Room options

View all photos for Superior Studio Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Superior Studio Suite

10.0 out of 10
Exceptional
(1 review)
  • 42 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Elegant room

Elegant room | Frette Italian sheets, premium bedding, minibar, in-room safe

Elegant room

10.0 out of 10
Exceptional
(6 reviews)
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Comfort Double Room

10.0 out of 10
Exceptional
(10 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Courtyard View

Frette Italian sheets, premium bedding, minibar, in-room safe

Deluxe Studio Suite, 1 King Bed with Sofa bed, Courtyard View

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Superior Studio Suite

Frette Italian sheets, premium bedding, minibar, in-room safe

Superior Studio Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Room

Frette Italian sheets, premium bedding, minibar, in-room safe

Luxury Room

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Relais Balcone di Giulietta

Family-friendly guesthouse in Verona
This smoke-free guesthouse features concierge services, dry cleaning and limo/town car service. WiFi in public areas is free. Additionally, express check-in, tour/ticket assistance and wedding services are on-site.
Relais Balcone di Giulietta offers 16 accommodations with indoor private hot tubs and minibars. Each accommodation is individually furnished and decorated. Beds feature Frette Italian sheets and premium bedding. Plasma televisions come with satellite channels and Netflix. Bathrooms include baths or showers with in-room jetted baths and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and bidets.

This Verona guest house provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include a safe and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Relais Balcone di Giulietta's great location. During your stay, you're just a quick walk from Juliet's House. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Breakfast is offered for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes helicopter/aeroplane tours and bicycles to rent
  • Guests have great things to say about the helpful staff and the location
  • Steps from Juliet's House and Torre dei Lamberti
  • Airport and train station pick-up shuttle service available for a fee
  • Dogs welcome for a fee
Relais Balcone di Giulietta offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. The family-friendly Relais Balcone di Giulietta also features dry cleaning/laundry services, limo service, and express check-in.

This Verona guest house is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 25 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Breakfast available for a fee

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Helicopter/aeroplane tours
  • Private wine tours
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessibility

More

  • 1 building
  • 5 floors
  • Built in 2008
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Frette Italian sheets

Bathroom

  • Bathtub
  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Jetted bathtub or rainfall showerhead
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Netflix
  • Plasma TV with satellite channels
  • Streaming services

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8:00 PM
Express check-in available

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property is in a car-free zone and can be reached only on foot.

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 10 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30.0 per night.
  • Cots (infant beds) are available for EUR 15.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 2.80 per night for guests aged 15-25 years old, up to 4 nights. This tax does not apply to children under 15 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 60 per vehicle (one-way)
  • Nearby parking fee: EUR 25 per night(3117 ft away; open 24 hours)
  • Pet fee: EUR 10 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Relais Balcone di Giulietta offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 8:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
Property Registration Number IT023091B463VEJWCM
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Relais de Charme Il Sogno di Giulietta
Relais de Charme Il Sogno di Giulietta Guest House
Relais de Charme Il Sogno di Giulietta Guest House Verona
Relais de Charme Il Sogno di Giulietta Verona
Relais Charme Il Sogno di Giulietta Guest House Guesthouse
Relais Charme Il Sogno di Giulietta Guest House Verona
Relais Charme Il Sogno di Giulietta Guest House
Relais Charme Il Sogno Giulie

Reviews

Relais Balcone di Giulietta Reviews

9.6

Exceptional

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.8/10

Eco-friendliness
Rating 10 - Excellent. 557 out of 699 reviews
Rating 8 - Good. 102 out of 699 reviews
Rating 6 - Okay. 24 out of 699 reviews
Rating 4 - Poor. 8 out of 699 reviews
Rating 2 - Terrible. 8 out of 699 reviews

Reviews

10/10 Excellent

Maria Helena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing unique stay in Verona, excellent hospitality for help with parking and restaurants. Room was spacious and clean and greatly surprised with an amazing balcony!
Stayed 2 nights in Jul 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The stay was perfect. Location is right in the middle of everything, termini station , metro/bus stops, cafe shops, restaurants are all in close proximity to the hotel. Would definitely recommend
Stayed 2 nights in Jul 2025

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very unique hotel

This is an interesting hotel. I hadn't read the reviews on it so I didn't really understand the setup. First off, Verona is dreamy! Fantastic window shopping, tons of restaurants. Nice people. The hotel is in a courtyard with Juliettes balcony. This is a huge tourist attraction. The gate to the Courtyard is locked from 7 pm till 9 am. What's cool is that you can wander around the area after the gates are closed. They give you a key for the locked gate. It can be a bit intimidating to push your way to the front of the crowds to get to the gate. When the gate is open, you have to deal with the police that monitor the attraction. So the gate is equally cool and a pain. The view from the room overlooked the street where the tourists gather to see the balcony. The room itself was spacious and comfortable but rather dated in my opinion. There was a full mini bar that was included, that was a nice touch. There are a lot of stairs, there is a small elevator also. All in all, a very unique stay, but does hace it challenges with the gate. Parking is about a 10 min walk away. Hotel is in the tourist district, most cars not allowed.
Stayed 1 night in Jul 2025

10/10 Excellent

Jeffrey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience

A wonderful and clean boutique hotel with friendly staff in a perfect central location. The free mini bar, balcony and jacuzzi made it a great experience, and the private courtyard to view the Juliet balcony outside tourist hours was very peaceful.
Stayed 2 nights in Jul 2025

10/10 Excellent

Luciano

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities
Absolute loveliness! Do not miss the opportunity to stay here if able as it was clean, spacious and very accomodating. We were able to leave luggage as needed both before and after our check-out times, staff was accessible and very helpful and the room we stayed in was great. We stayed overlooking the balcony and courtyard of Giulietta's house and it was charming. We enjoyed our stay immensely and are so thrilled we visited Verona to learn about the history, culture and area. We appreciate the hotel for helping to make our experience wonderfully memorable.
View of the famous balcony from our hotel room!
Stayed 1 night in Jun 2025

10/10 Excellent

Armine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay in Verona

Great location, basically Guilette’s house is the hotel’s backyard, and we had full access to the iconic area after 7 pm, all to ourselves. Fee min walk to Arena, all the important piazzas. Food and drink bar in the room, included in room cost( no restaurant, no breakfast is offered) Very crowded during the day, not Pleasant to walk through crowds every time you come out.
Stayed 2 nights in Jul 2025

8/10 Good

Gill

Travelled with family
Liked: Cleanliness, property conditions & facilities
Central hotel near the Juliet balcony ideal for exploring Verona. We did have a few issues from a slow check in (but we were early), to noise from other inconsiderate guests ( why do people on top floor hotels feel they have to stomp around into the early hours and move furniture!) If you’re one of these people please try and be empathetic to others around you.
Stayed 2 nights in Jun 2025

8/10 Good

Claire

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The location of this property is wonderful, right in the heart of everything, and has the “after hours” perk of access to the Juliet courtyard. The rooms are comfortable and spacious with a moody esthetic. Unfortunately this is carried through to the bathroom, so you can barely see to shave! (And for the ladies, no vanity mirror). More lighting is really needed! The air conditioning seemed to work, but took over 12 hours to reach an acceptable level of cooling. The management should really cool the rooms prior to guests arriving.
Stayed 2 nights in Jun 2025

2/10 Terrible

Ekatherina

Stayed 1 night in Jun 2025

10/10 Excellent

Khloe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tutto apposto!
Stayed 2 nights in Jun 2025

10/10 Excellent

Brian, Catonsville

Location was excellent, property was beautiful I highly recommend
Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole Anna Marie, Sherwood Park

Liked: Cleanliness, staff & service, property conditions & facilities
Juliet’s courtyard was beautiful. The stay was lovely, they supplied so many drinks and snacks in the room. The courtyard was breathtaking
Stayed 1 night in Jun 2025

10/10 Excellent

Darren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic accomodation in great location. Staff helpful and friendly. Yards from the Juliet balcony. The only criticism and it os very minor is you have to actually pass through the tourist entrance to the Balcony and this wasnt specific enough in the instructions. When we arrived i was expecting the hotel entrance to be opposite the entrance to juliets balcony but its actually located within the tourist attraction
Stayed 1 night in May 2025

10/10 Excellent

Andrew

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed at Relais Balcone di Giulietta for one night mid-last week, and loved it so much that we returned for two more nights later that same week. That alone says everything about how special this place is. Yes, the location is iconic—our room opened directly onto Juliet’s Balcony, offering a rare and unforgettable view. The rooms are elegant, quiet, and thoughtfully appointed, making it feel like a peaceful retreat in the heart of Verona. But what truly sets this hotel apart is the staff. From Andrea’s professionalism and warmth, to Francisca’s gracious attention to detail, to Valentino’s helpful presence—everyone we interacted with made us feel genuinely welcomed and cared for. It’s rare to find such consistent kindness and hospitality across the whole team, but we felt it every moment. If you’re planning a trip to Verona, don’t just visit Juliet’s Balcony—stay at it. And trust that you’ll be in excellent hands the entire time.
Stayed 1 night in May 2025

10/10 Excellent

HERNAN

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay.
Stayed 2 nights in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, property conditions & facilities, room comfort

Great hotel and location…spiral staircase to bath

Excellent hotel but our room had a narrow 17 step spiral staircase to access the bathroom! Flat out dangerous.
Stayed 2 nights in Apr 2025

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Experience

It was an Amazing experience, all the stuff was extremely helpful. Andrea checked us in, gave us recommendations, he was really friendly and helpful. The room is in the centro , middle of Verona, close to everything. I highly recommend it
Stayed 1 night in Mar 2025

10/10 Excellent

Jeannette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was AMAZING!!!! the location was incredible, loved that we got to see Juliet’s statue without a bunch of people around. Room was incredible. Staff was VERY friendly. 10/10 would definitely stay again.
Stayed 1 night in Mar 2025

6/10 Okay

yvonne

Liked: Room comfort
Disliked: Staff & service

Could have been Perfect

In the courtyard of touristy Juliet’s House that has its pros and cons. You deal with the crowds during business hours. But, quaint when the site is closed. A male concierge on duty greeted us who was professional and assisted us with check-in and after hours entry. The room was lovely. We were with friends (in another room). We went to our rooms left our things and left the room. The men had a hunting convention to go to while, we women went to lunch. We returned a few hours later. After settling in, I noticed the bathroom was substandard. The front tub panel was off and gaping. The sink was broken. Not wanting to the responsible for the damages, I notified the hotel. I met with a woman who was aware of the tub problem but, not of the broken sink. She said the bathroom was going to be renovated Monday (how convenient). I requested another room. It was apparent with the third degree questions: Did you use the bed? Why didn’t we report the condition immediately? Did you use the bathroom? She wasn’t going to give us another room. Ugh! So condescending! I told her it was my holiday with friends and don’t want to argue. It’s seems the state of the bathroom is perfect for your guests. I am living in a house in Florence that is being under renovation. I could have stayed home. Also, I could have booked at a cheaper hotel. I probably would have gotten a bathroom that was intact. Bottom line, the decision is yours. She phoned 10 minutes later to give us another room. No way to start.
Stayed 1 night in Feb 2025

10/10 Excellent

Chiwai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

peter

Stayed 2 nights in Dec 2024