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Hotel Am Konzerthaus - MGallery Collection

Property class: 4.5

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Superior Single Room, 1 Queen Bed | Premium bedding, Select Comfort beds, in-room safe, desk
Exterior
Premium bedding, Select Comfort beds, in-room safe, desk
Meeting facility
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Am Heumarkt 35-37, Vienna, Vienna, 1030
  • Place, Konzerthaus
    ‪2 min walk‬
  • Place, Vienna Music Society
    ‪3 min walk‬
  • Place, Vienna State Opera
    ‪9 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for Superior Single Room, 1 Queen Bed

Superior Single Room, 1 Queen Bed | Premium bedding, Select Comfort beds, in-room safe, desk

Superior Single Room, 1 Queen Bed

8.6 out of 10
Excellent
(24 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for Deluxe Room, 1 Double Bed

Deluxe Room, 1 Double Bed | Premium bedding, Select Comfort beds, in-room safe, desk

Deluxe Room, 1 Double Bed

8.8 out of 10
Excellent
(9 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 Double Bed

Superior Room, 1 Double Bed | Premium bedding, Select Comfort beds, in-room safe, desk

Superior Room, 1 Double Bed

9.2 out of 10
Wonderful
(39 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room, 2 Single Beds

Two men in a hotel room, one using a laptop and the other on a phone.

Superior Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(20 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Maestro)

Suite, 1 King Bed (Maestro) | Premium bedding, Select Comfort beds, in-room safe, desk

Suite, 1 King Bed (Maestro)

  • Sleeps 4
  • 1 King Bed

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About this property

Hotel Am Konzerthaus - MGallery Collection

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre. Housekeeping is available on request.
Hotel Am Konzerthaus - MGallery Collection offers 208 accommodations with laptop-compatible safes and complimentary bottles of water. Select Comfort beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Am Konzerthaus - MGallery Collection. During your stay, you're just a quick walk from Belvedere. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at Apron, a fine-dining restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Steps from Akademietheater and Schwarzenbergplatz
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 980 square feet (91 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Am Konzerthaus - MGallery Collection. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.
Apron – This fine-dining restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)
  • Limited on-site self parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 33 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Apron

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • 980 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 33 per person
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Am Konzerthaus - MGallery Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Am Konzerthaus
Am Konzerthaus Hotel
Am Konzerthaus MGallery Collection
Am Konzerthaus Vienna MGallery Collection
Hotel Am Konzerthaus
Hotel Am Konzerthaus MGallery Collection
Hotel Konzerthaus
Konzerthaus
Konzerthaus Hotel
Am Konzerthaus Vienna Mgallery
Hotel Am Konzerthaus Vienna - MGallery Hotel
Hotel Am Konzerthaus Vienna - MGallery Vienna
Hotel Am Konzerthaus Vienna - MGallery Hotel Vienna

Hotel Am Konzerthaus - MGallery Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 396 out of 560 reviews
Rating 8 - Good. 122 out of 560 reviews
Rating 6 - Okay. 28 out of 560 reviews
Rating 4 - Poor. 7 out of 560 reviews
Rating 2 - Terrible. 7 out of 560 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Molly Caroline

Liked: Cleanliness, property conditions & facilities
The hotel was amazing the staff were amazing!!
Stayed 3 nights in Jan 2026

10/10 Excellent

William

Stayed 3 nights in Jan 2026

10/10 Excellent

Amy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Staff was great, room was clean and comfortable. I chose this hotel because of the proximity to the Konzerthaus where I attended two concerts. Location was very convenient to many restaurants, tourist attractions and public transportation.
Stayed 3 nights in Jan 2026

10/10 Excellent

Angela

Liked: Cleanliness, amenities, property conditions & facilities
Amazing staff, great location
Stayed 5 nights in Jan 2026

10/10 Excellent

Michael Richard

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and spacious. We had a high floor room which had a great view. Breakfast had a range of items for everyones needs and was fantastic everyday. Staff were attentive and friendly.
Stayed 3 nights in Jan 2026

10/10 Excellent

Maja, guttenberg

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel with charming staff !
Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Comfortable room and helpful bar staff
Stayed 4 nights in Jan 2026

10/10 Excellent

claire

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Jan 2026

10/10 Excellent

neofytos

Stayed 2 nights in Dec 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Dec 2025

10/10 Excellent

Alexander, buckhust hill

Stayed 3 nights in Dec 2025

10/10 Excellent

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
This is a lovely hotel very close to central Vienna. I had a short (15-20 min) walk to most of the must see spots in Vienna (St. Stephen’s Cathedral, Belvedere palace, five different Christmas markets, etc.). The staff were very pleasant, professional, and accommodating. Breakfast was very tasty and there were a lot of options to choose from (traditional English buffet, Spanish buffet, Japanese miso breakfast). The room itself was warm, clean, and large. My one and only complaint: their bistro downstairs is very tasty and popular. If you want to eat there for dinner be sure to arrive at an off hour or later in the evening, closer to 9:30, in order to snag a table for service. If I ever come back to Vienna I will for sure be staying here.
Stayed 4 nights in Dec 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Every thing was great.
Stayed 3 nights in Dec 2025

10/10 Excellent

Peter Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, very good breakfast and friendly reception staff
Stayed 3 nights in Dec 2025

10/10 Excellent

Una Tuong Kim Nguyen

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Fast check in, great staff, spacious and clean room. Highly recommended
Stayed 3 nights in Dec 2025

4/10 Poor

Aleksandra

Stayed 6 nights in Dec 2025

6/10 Okay

Jack

Stayed 5 nights in Dec 2025

8/10 Good

Hillary

Liked: Cleanliness, amenities, property conditions & facilities
Everything was clean, the staff was extremely courteous and helpful and it was centrally located. My only wish was that there had been a la carte breakfast options, not just the buffet.
Stayed 6 nights in Nov 2025

10/10 Excellent

Pamela Mai Mai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, service is great. Room is nice and quiet.
Stayed 4 nights in Oct 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities
Great service from all the team, good location to get into the city centre
Stayed 3 nights in Nov 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2025

8/10 Good

Ann

Liked: Cleanliness, amenities, property conditions & facilities
Staff are very friendly, rooms very clean, the breakfast is a foodie’s heaven, will come again
Great service by friendly staff
Stayed 3 nights in Nov 2025

10/10 Excellent

Carl, ELLON

Liked: Cleanliness, amenities, property conditions & facilities
Room clean. Bathroom we supplied. Free mini-bar was a pleasant surprise all staff helpfull snd courteous
Stayed 7 nights in Nov 2025

10/10 Excellent

Ricardo, Santa Barbara

Liked: Cleanliness, amenities, property conditions & facilities
Very good hotel, 15 minute walk to opera, museums, concert halls, etc. Great breakfast. Room was comfortable. Bed was good. The only thing I didn’t like was that the room was pretty dark, and even the hallway often only had the presence (emergency?) lights on. Still, a minor thing, and I would likely stay again.
Stayed 4 nights in Nov 2025

10/10 Excellent

Nadine sandra

Liked: Cleanliness, amenities, property conditions & facilities
Clean, staff great and lovely breakfast. Shower in room not good but not ruin stay
Stayed 3 nights in Nov 2025