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Schlosshotel Römischer Kaiser

4.0 star property
VIP Access

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Photo gallery for Schlosshotel Römischer Kaiser

Front of property
Buffet
Lobby
Junior Suite | Minibar, in-room safe, desk, soundproofing
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning

Explore the area

View in a map
Annagasse 16, Vienna, Vienna, 1010
  • Place, Vienna State Opera
    ‪6 min walk‬
  • Place, St. Stephen's Cathedral
    ‪8 min walk‬
  • Place, Stephansplatz
    ‪8 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Minibar, in-room safe, desk, soundproofing

Deluxe Double Room

9.6 out of 10
Exceptional
(11 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, desk, soundproofing

Classic Double Room

8.2 out of 10
Very good
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, soundproofing

Junior Suite

10.0 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 3
  • 1 Double Sofa Bed and 1 Queen Bed

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About this property

Schlosshotel Römischer Kaiser

Hotel with a bar, a short walk to Vienna State Opera
Along with a bar/lounge, this smoke-free hotel has coffee/tea in a common area and a business centre. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Change of towels is available on request
Schlosshotel Römischer Kaiser offers 24 air-conditioned accommodations with minibars and laptop-compatible safes. Cable televisions are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The sightseeing around Schlosshotel Römischer Kaiser gets high marks from our customers. During your stay, you're just a quick walk from Vienna State Opera. Free WiFi in public areas, a bar and a business centre are available.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the local sightseeing and the helpful staff
  • Just a 5-minute walk from Hofburg Imperial Palace and 6 minutes on foot from Vienna State Opera
A computer station is on site and WiFi is free in public spaces. There's an onsite business centre. You can enjoy a drink at the bar/lounge. A library, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Schlosshotel Römischer Kaiser.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11:00 AM for a fee: EUR 28 per person
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 80.0 per day.
  • Cots (infant beds) are available for EUR 40.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 28 per person
  • Crib (infant bed) fee: EUR 40.0 per day
  • Rollaway bed fee: EUR 80.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Best Western Premier Schlosshotel Römischer Kaiser
Best Western Premier Schlosshotel Römischer Kaiser Hotel
Best Western Premier Schlosshotel Römischer Kaiser Hotel Vienna
Best Western Premier Schlosshotel Römischer Kaiser Vienna
Best Western Schlosshotel Römischer Kaiser
Römischer Kaiser
Schlosshotel Römischer Kaiser
Best Western Premier Schlosshotel Roemischer Kaiser
Best Western Premier Schlosshotel Roemischer Kaiser Vienna
Best Western Premier Schlosshotel Roemischer Kaiser Hotel
Best Western Premier Schlosshotel Roemischer Kaiser Hotel Vienna
Schlosshotel Römischer Kaiser Hotel Vienna
Schlosshotel Römischer Kaiser Hotel
Schlosshotel Römischer Kaiser Vienna
Schlosshotel Romischer Kaiser
Schlosshotel Römischer Kaiser Hotel
Schlosshotel Römischer Kaiser Vienna
Schlosshotel Römischer Kaiser Hotel Vienna

Reviews

Schlosshotel Römischer Kaiser Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness
Rating 10 - Excellent. 418 out of 618 reviews
Rating 8 - Good. 140 out of 618 reviews
Rating 6 - Okay. 42 out of 618 reviews
Rating 4 - Poor. 8 out of 618 reviews
Rating 2 - Terrible. 10 out of 618 reviews

Reviews

8/10 Good

Imrich

Liked: Cleanliness, amenities, property conditions & facilities
A very boutikey type of hotel, just the right size, very clean and attractive lobby, excellent and helpful staff, beautiful rooms , large bathroom , wonderful breakfast , excellent area for walking and seeing the Vienna sights . Perfect atmosphere to visit an elegant city
Stayed 7 nights in Jun 2025

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a perfect place for one night in Vienna. It is walkable to a lot but nice and quiet. Would definitely recommend!
Stayed 1 night in Jun 2025

2/10 Terrible

michael

Travelled with family
Disliked: Amenities
Dear Expedia Customer Support, My wife and I, senior citizens aged 71 and 77 and both in poor health, recently booked a 7-night stay through Expedia at Schlosshotel Römischer Kaiser in Vienna. Due to our medical conditions, we carefully choose hotels that meet essential requirements: central location, a working air conditioner, and elevator access. Regrettably, our stay was extremely disappointing and physically distressing due to the hotel's failure to provide a basic amenity—functional air conditioning—for five out of seven nights. The issue: Upon arrival, we were informed the air conditioning was not working but were assured it would be fixed the next day. That promise was repeated daily. Eventually, we learned from front desk staff that the hotel had scheduled a complete A/C system replacement, which had been planned well in advance. We were never informed of this before or at the time of booking. We tried to contact the hotel manager to express our concern, but he was out of the country. His only response, relayed through the receptionist, was to suggest we move to another hotel. This was not a realistic solution, as every nearby hotel was fully booked. Our suffering: Despite efforts by the receptionists (particularly Xiaoxi Wang, who was kind and professional throughout), the conditions in the room remained unbearable. The temporary air blower and portable air conditioner they provided were ineffective—the blower did not cool the room, and the portable unit was noi
Stayed 7 nights in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay would highly recommend this hotel. Fabulous location and very friendly team. Super clean and lots of nice details including biscuits and chocolate!
Stayed 1 night in Jun 2025

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located. Concierge helped with restaurant recommendations.
Stayed 6 nights in May 2025

10/10 Excellent

Jaclyn

Liked: Cleanliness, staff & service, amenities
It was lovely!
Stayed 2 nights in Apr 2025

10/10 Excellent

JAMES

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Apr 2025

10/10 Excellent

Mary

Stayed 2 nights in Apr 2025

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and close to the Vienna Opera house! Staff was super friendly and was walkable to attractions in the city.
Stayed 2 nights in Apr 2025

10/10 Excellent

satnarine

Stayed 2 nights in Apr 2025

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautifully located next to a main shopping area, transportation and the Staasoper. Beautiful hotel with real old world charm. The staff were magnificent, very friendly and helpful. I couldn't have asked for better accommodations.
Stayed 8 nights in Apr 2025

10/10 Excellent

Alin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

M J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great small hotel

A lovely small hotel on a pedestrianised street: fabulous rooms; very nice breakfast (with fizz if you want!); very friendly staff. Convenient for the State Opera and the pedestrianised town centre. Our 4th stay here - it is our go to hotel for our trips to Vienna. Highly recommended
Stayed 3 nights in Mar 2025

10/10 Excellent

Mary Kate

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved absolutely everything about this hotel! Warm, cozy, and welcoming (delicious coffee available 24/7 in the lobby), this hotel made us feel like we were staying with old friends with very good taste who'd lived there since the 19th C.. Charming rooms that were amazingly quiet, with windows opening onto a quaint street that's literally right around the corner from all that the Alte Stadt has to offer. Just perfect!
Stayed 2 nights in Jan 2025

10/10 Excellent

Aliaksandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Mengxuan

Stayed 6 nights in Jan 2025

10/10 Excellent

Corina, Bucharest

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelent location, quite, clean, nice room
Stayed 3 nights in Jan 2025

10/10 Excellent

ZACK

Stayed 4 nights in Dec 2024

6/10 Okay

GOHAR

Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
The only thing I really like about this property is the location walking distance every where the beds are very old and making a lot of noise when you turned even the floor too noisy some of the staff were nice some very rude
Stayed 7 nights in Dec 2024

10/10 Excellent

Ian Nigel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really Austrian, really clean and comfortable. Best location for Vienna town centre. No traffic noise. Friendly staff. Would highly recommend.
Stayed 4 nights in Dec 2024

8/10 Good

Eileen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was within the remit of the period for Vienna. Would stay again and recommend it to others.
Stayed 4 nights in Dec 2024

6/10 Okay

Stuart

Travelled with partner
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Very disappointing first impression upon arrival. Having booked a Queen room we were initially provided with a twin room - even though the room was booked 3mths in advance. We were informed that Queen rooms were unavailable - why sell the choice then ? Another room was offered to us, which we accepted as being the least bad option, but it was only two single beds together, with a sheet covering both beds, and two single duvets - still not a bed for 2 people to sleep in together... Room was too hot, and thermostat on wall was so old that the number identification on the dial had worn away. We had to open windows (0 degrees Celsius outside) to regulate the room temperature. Very good location for the opera house/cathedral and shopping area.
Stayed 3 nights in Dec 2024

8/10 Good

Max

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice looking hotel, good breakfast and service. Thought the rooms would be bigger for the price though
Stayed 2 nights in Dec 2024