The Pavilions Amsterdam, The Toren

4.0 star property
VIP Access

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Photo gallery for The Pavilions Amsterdam, The Toren

Garden view
Deluxe Triple Room (Special) | 1 bedroom, premium bedding, free minibar, in-room safe
Meeting facility
Front of property
Reception

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • 24/7 front desk

Explore the area

View in a map
Keizersgracht 164, Amsterdam, 1015 CZ
  • Place, Anne Frank House
    ‪2 min walk‬
  • Place, Dam Square
    ‪8 min walk‬
  • Place, Van Gogh Museum
    ‪7 min drive‬
  • Airport, Amsterdam (AMS-Schiphol)
    ‪19 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Executive Suite

  • 46 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Cottage (Garden)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed

Royal Suite (Split Level)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Double Room

9.4 out of 10
Exceptional
(19 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room (Special)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Deluxe Room (Special)

10.0 out of 10
Exceptional
(4 reviews)
  • 27 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, Garden View

9.6 out of 10
Exceptional
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Double Room (Canal View)

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed

Single Room (with shower)

9.4 out of 10
Exceptional
(9 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

The Pavilions Amsterdam, The Toren

Riverside hotel with full-service spa and 24-hour front desk
Along with a full-service spa, this smoke-free hotel has a bar/lounge and a snack bar/deli. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room and concierge services are on-site.
The Pavilions Amsterdam, The Toren offers 40 air-conditioned accommodations with free minibar items and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages, hot stone massages and sports massages. The spa is open daily.
Our customers tell us they can't get enough of The Pavilions Amsterdam, The Toren's great location. During your stay, you're just a quick walk from Dam Square. You'll find features such as free WiFi in public areas, plus a full-service spa and a bar.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Treat yourself to hot stone massages at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the location and the overall condition of the property
  • 8 minutes by foot from Dam Square and a 3-minute drive from Vondelpark
  • Airport shuttle service available for a fee
The Pavilions Amsterdam, The Toren offers its guests a full-service spa. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and tour/ticket assistance are also featured at the boutique The Pavilions Amsterdam, The Toren. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11 AM.
The Toren Bar – This bar serves breakfast, lunch and light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: EUR 28.50 for adults and EUR 17.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Toren Bar

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Full-service spa
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • On a river
  • Terrace

Full-service spa

  • Deep-tissue massages
  • Hot stone massages
  • Prenatal massages
  • Spa open daily
  • Sports massages

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Built in 1618
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28.5 for adults and from EUR 17.50 for children
  • Airport shuttle fee: EUR 70 per vehicle (one-way)
  • Nearby parking fee: EUR 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Pavilions Amsterdam, The Toren offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit card used at the time of booking must be presented at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Toren Amsterdam
Toren Hotel
Toren Hotel Amsterdam
The Toren - Hampshire Classic Hotel Amsterdam
Toren
The Toren
The Pavilions Amsterdam The Toren
"The Pavilions Amsterdam The Toren"
The Pavilions Amsterdam, The Toren Hotel
The Pavilions Amsterdam, The Toren Amsterdam
The Pavilions Amsterdam, The Toren Hotel Amsterdam

The Pavilions Amsterdam, The Toren Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 798 out of 1001 reviews
Rating 8 - Good. 156 out of 1001 reviews
Rating 6 - Okay. 32 out of 1001 reviews
Rating 4 - Poor. 3 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Cristina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel had a beautiful jazzy feel! Very chic! The staff was amazing!!! Shout outs to Linda, Fatima, Omyma and Kevin! They were friendly and always ready to help! The hotel was also in a great location! It was a 10-15 minute walk to major attractions with lovely cafes and restaurants around it. Will definitely return to this hotel and this beautiful city!!
Stayed 3 nights in Aug 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location with exceptional service

The staff could not have been more friendly and helpful. The room was clean and comfortable. Breakfast was outstanding. The location was perfect. The hotel itself was charming and beautiful. The courtyard in the back was a green and calm oasis. I would definitely return and would recommend to others.
Stayed 3 nights in Jul 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service
Stayed 3 nights in Jul 2025

10/10 Excellent

Farahnaz

Liked: Property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amster-Dam Good Stay!

Everything was Spectacular about the Toren! We arrived & were surprised with upgraded rooms, which were large & beautifully decorated. The beds were extremely comfortable too. Everyone was friendly & helpful. We had the most delicious cocktails & bites in the bar too. The location is perfect, on a quiet canal street but also close to everywhere we wanted to go. There are lots of steps in the hotel, so ne careful when booking your room if this is an issue for you. I will definitely stay here when I return!
Exquisite Suite!
The Bar
Front of The Toren
Stayed 2 nights in Jul 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Catriona

Travelled with family
Liked: Cleanliness, amenities
Staff are simply wonderful!!!
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher, Sarasota

Travelled with family
Liked: Cleanliness, property conditions & facilities
Fantastic hotel in the heart of the city. Highly professional staff and clean, modern rooms, with a charming bar. Highly recommended.
Stayed 3 nights in Jun 2025

10/10 Excellent

Martha Monica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

10/10 Excellent

MARK

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful, beautiful, unique property. We wished that we had the time to stay longer than an overnight. We will be back.
Stayed 1 night in Jun 2025

10/10 Excellent

Charlie, Woodland Hills

Stayed 2 nights in Jun 2025

8/10 Good

Gabriel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good.
Stayed 2 nights in Jun 2025

6/10 Okay

Terence

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

6/10 Okay

Varsha

Liked: Cleanliness, property conditions & facilities
Na
Stayed 4 nights in Apr 2025

10/10 Excellent

Henry

Stayed 1 night in Jun 2025

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for wandering. Hotel itself was interesting, clean and staff were accommodating and very helpful.
Stayed 5 nights in May 2025

10/10 Excellent

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful property on a tranquil canal! Breakfast was delicious and staff were very gracious.
Stayed 5 nights in May 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Go-To in Amsterdam. Awesome location in the best neighborhood. Filled with classic touches, the hotel delivers on all accounts. And super friendly staff. Hand-written note in my room welcoming me back (I last stayed her in 2019!). The best.
Stayed 2 nights in May 2025

8/10 Good

Manikkavelan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Liked the hotel, mainly the location, cleanliness, service. Negative is there is no soundproofing; conversations in the corridor are clearly audible inside the room.
Stayed 3 nights in May 2025

10/10 Excellent

Stephen

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A magnificently designed space. The hotel is gorgeously decorated. No expense spared. Service was superlative. Early check in effortless. Upon return, we were escorted to our room and given an overview of the amenities. Fantastic place to sleep. But the bar/restaurant Was the real treat. Exceptional service. Wonderful food.
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Stayed 4 nights in May 2025

10/10 Excellent

BORIS

Liked: Cleanliness, staff & service
Great place
Stayed 3 nights in May 2025

10/10 Excellent

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely recommend! Great staff, comfortable room, nicely decorated, perfect location!
Stayed 1 night in May 2025

10/10 Excellent

Jermaine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The exterior is miss leading but when you get into the hotel it's amazing 👏
Stayed 3 nights in May 2025