The Pavilions Amsterdam, The Toren

4.0 star property

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Photo gallery for The Pavilions Amsterdam, The Toren

Garden view
Deluxe Triple Room (Special) | 1 bedroom, premium bedding, free minibar, in-room safe
Reception
Serves breakfast and lunch
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Keizersgracht 164, Amsterdam, 1015 CZ
  • Anne Frank House
    ‪2 min walk‬
  • Dam Square
    ‪8 min walk‬
  • Van Gogh Museum
    ‪5 min drive‬
  • Amsterdam (AMS-Schiphol)
    ‪19 min drive‬

Room options

Royal Suite (Split Level)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room

10.0 out of 10
Exceptional
(3 reviews)
  • 26 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed

Junior Suite

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

Cottage (Garden)

9.4 out of 10
Exceptional
(3 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Executive Suite

  • 46 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Single Room (with shower)

9.6 out of 10
Exceptional
(8 reviews)
  • 11 sq m
  • Sleeps 1
  • 1 Single Bed

Double Room (Canal View)

9.6 out of 10
Exceptional
(4 reviews)
  • 20 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, Garden View

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room (Special)

10.0 out of 10
Exceptional
(3 reviews)
  • 27 sq m
  • Canal view
  • Sleeps 2
  • 1 Double Bed

Deluxe Triple Room (Special)

10.0 out of 10
Exceptional
(1 review)
  • 32 sq m
  • Canal view
  • Sleeps 3
  • 1 Double Bed and 1 Single Sofa Bed

Double Room

9.4 out of 10
Exceptional
(17 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

The Pavilions Amsterdam, The Toren

Riverfront hotel with 24-hour front desk and bar/lounge
A bar/lounge, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
The Pavilions Amsterdam, The Toren offers 40 air-conditioned accommodations with free minibar items and espresso makers. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Bathrooms include baths or showers with a rainfall showerhead, bathrobes, slippers and complimentary toiletries.

This Amsterdam hotel provides complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of The Pavilions Amsterdam, The Toren's great location. During your stay, you're just a quick walk from Dam Square. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes bicycles to rent
  • Guests have great things to say about the overall condition of the property and the location
  • Within a 10-minute walk of Dam Square and The 9 Streets
  • Airport shuttle service available for a fee
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. A terrace, multilingual staff, and tour/ticket assistance are also featured at the eco-certified The Pavilions Amsterdam, The Toren.

This 4-star Amsterdam hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 11 AM.
The Toren Bar – This bar serves breakfast, lunch and light fare.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French, German, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 45 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • Daily buffet breakfast available 7:00 AM to 11 AM for a fee: EUR 28.50 for adults and EUR 17.50 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Toren Bar

Things to do

  • Art gallery
  • Bicycle rentals
  • Designer stores
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • Terrace

Accessibility

  • Lift

More

  • 2 buildings
  • 3 floors
  • Built in 1618
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 50 per night
  • An effective city/local tax rate of 12.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 28.5 for adults and from EUR 17.50 for children
  • Airport shuttle fee: EUR 70 per vehicle (one-way)
  • Nearby parking fee: EUR 45 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Pavilions Amsterdam, The Toren offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
The credit card used at the time of booking must be presented at check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 4 stars.

Property is also known as

Toren Amsterdam
Toren Hotel
Toren Hotel Amsterdam
The Toren - Hampshire Classic Hotel Amsterdam
Toren
The Toren
The Pavilions Amsterdam The Toren
"The Pavilions Amsterdam The Toren"
The Pavilions Amsterdam, The Toren Hotel
The Pavilions Amsterdam, The Toren Amsterdam
The Pavilions Amsterdam, The Toren Hotel Amsterdam

The Pavilions Amsterdam, The Toren Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 803 out of 1003 reviews
Rating 8 - Good. 155 out of 1003 reviews
Rating 6 - Okay. 31 out of 1003 reviews
Rating 4 - Poor. 3 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful, unique Amsterdam hotel. Centrally located. Staff is extremely helpful and very friendly.
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great all around. Great location, 10-15 walk to all the the areas you want to visit.
Stayed 1 night in Apr 2025

8/10 Good

Samuel

Travelled with family
Liked: Cleanliness, staff & service
Very nice location and the room was clean. The bed was large and comfortable for a European hotel. The staff is excellent, friendly and attentive and the lobby/bar area was classic. The room was just unusual with a large tub, sink, and shower seperated only by a curtain (no separate room). Overall it was a good experience if a bit overpriced given the room decor and layout.
Stayed 3 nights in Apr 2025

10/10 Excellent

ELIZABETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Few little things, like the safe not working and asked about fixing it and it never happened. Beautiful decor and nice rooms.
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Experience

The staff were very friendly and helpful. The room was exceptional with a large tub and separate shower. There was only one item which we were a little confused about. Maybe it was mentioned in the reservation, but there are actually 2 locations where the rooms are, although they are only a couple of doors apart. We had some heavy luggage, but the staff were more than accommodating in assisting us with them. We will return to The Toren on our next visit to Amsterdam.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded my high expectations

So wonderful from before we got there, to the ease of check in, the upgrade, and the amazing room. OMG. Wouldn’t change one thing about the entire vacation. Highly recommend this hotel to ANYONE.
Stayed 4 nights in Mar 2025

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was so helpful with check in and helping us get acclimated. The property is within walking distance of all of central Amaterdam
Stayed 2 nights in Mar 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Great staff, friendly atmosphere lovely interior.
Stayed 4 nights in Mar 2025

10/10 Excellent

Courtney

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property conveniently located to all the museums, shopping and restaurants. Staff was helpful and friendly. Garden suite was spacious, quiet and private. We stayed at this hotel 10 years ago and was not disappointed 10 years later.
Stayed 2 nights in Mar 2025

10/10 Excellent

Joseph Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Mar 2025

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had such a great stay The Pavilions Amsterdam, The Torens. The staff was super friendly and helpful from the moment I arrived, which made the whole experience really enjoyable. Love the recommendations for the restaurants nearby. I’ve got to give a special shoutout to Kevin at the Bar — he was awesome! Super friendly, easy to talk to, and really made everyone at the bar feel welcome. You can tell he genuinely enjoys what he does, and it definitely adds to the overall vibe of the place. Highly recommend this place if planning to visit Amsterdam.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing would stay again
Stayed 4 nights in Mar 2025

8/10 Good

Antonio, Zürich

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. Unusual “antic” furniture in the room, modern bathroom. Good breakfast
Stayed 2 nights in Mar 2025

10/10 Excellent

Christopher

Stayed 3 nights in Feb 2025

10/10 Excellent

Vernon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful time and the staff was absolutely incredible. Entire property was awesome and the room service was delicious. Close to everything you need!
Stayed 2 nights in Feb 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities

Great place to stay while I'm Amsterdam

Great location and very friendly and knowledgeable staff. Located near town center but not so close to be noisy. Room was small and cramped, but bathroom was all new.
Stayed 2 nights in Feb 2025

10/10 Excellent

Margaret S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room had a wonderful bed , a great canal view and it was a bonus that the water/ drinks in the room were included . The breakfast ( extra cost ) had a nice selection of menu items .
Stayed 2 nights in Jan 2025

6/10 Okay

Carmine, Duxford

Travelled with family
Disliked: Staff & service
Great location. Understaffed, not great service. Keep searching.
Stayed 2 nights in Jan 2025

2/10 Terrible

Diane, Simpsonville

Stayed 2 nights in Dec 2024

10/10 Excellent

Naomi

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for a visit to Amsterdam. Many good local dining options nearby.
Stayed 3 nights in Dec 2024

10/10 Excellent

Carlos, Union

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. right next to Anne Frank house.
Stayed 6 nights in Aug 2024

8/10 Good

Robert A.

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great property and staff. Room was detached from main hotel
Stayed 4 nights in Nov 2024

10/10 Excellent

Blair

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were extremely helpful/kind.
Stayed 1 night in Dec 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value compared to similar hotels. Stylish and atmospheric. A nice stay would book again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Dmitry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great service and location
Stayed 1 night in Nov 2024