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San Rafael Hotel

4.0 star property

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Photo gallery for San Rafael Hotel

Exterior
7 Suite Santa Rosa | Premium bedding, down duvets, pillow-top beds, in-room safe
7 Suite Santa Rosa | Premium bedding, down duvets, pillow-top beds, in-room safe
Garden
View from property

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Free Wi-Fi
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
2da calle Poniente No.7 Antigua, Antigua Guatemala, Sacatepequez
  • Place, Santa Catalina Arch
    ‪1 min walk‬
  • Place, Central Park
    ‪3 min walk‬
  • Place, Antigua Guatemala Cathedral
    ‪5 min walk‬
  • Airport, Guatemala City (GUA-La Aurora Intl.)
    ‪51 min drive‬

Room options

View all photos for 1 Junior Suite Capuchinas

1 Junior Suite Capuchinas | Premium bedding, down duvets, pillow-top beds, in-room safe

1 Junior Suite Capuchinas

10.0 out of 10
Exceptional
(2 reviews)
  • Garden view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 4 Junior Suite La Merced

4 Junior Suite La Merced | Premium bedding, down duvets, pillow-top beds, in-room safe

4 Junior Suite La Merced

10.0 out of 10
Exceptional
(9 reviews)
  • Garden view
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 3 Junior Suite Candelaria

3 Junior Suite Candelaria | Premium bedding, down duvets, pillow-top beds, in-room safe

3 Junior Suite Candelaria

10.0 out of 10
Exceptional
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 6 Clasica Santa Clara

6 Clasica Santa Clara | Premium bedding, down duvets, pillow-top beds, in-room safe

6 Clasica Santa Clara

9.8 out of 10
Exceptional
(7 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Queen Bed

View all photos for 5 Junior Suite Santa Catalina

5 Junior Suite Santa Catalina | Premium bedding, down duvets, pillow-top beds, in-room safe

5 Junior Suite Santa Catalina

10.0 out of 10
Exceptional
(10 reviews)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds

View all photos for 7 Suite Santa Rosa

7 Suite Santa Rosa | Premium bedding, down duvets, pillow-top beds, in-room safe

7 Suite Santa Rosa

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Junior Suite El Carmen

2 Junior Suite El Carmen | Premium bedding, down duvets, pillow-top beds, in-room safe

2 Junior Suite El Carmen

  • Garden view
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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Exterior
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About this property

San Rafael Hotel

Adults-only hotel with spa services and free breakfast
This smoke-free hotel features spa services, 24-hour room service and laundry facilities. Free cooked-to-order breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour front desk, a garden and a communal living room are on-site.
San Rafael Hotel offers 7 accommodations, which are accessible via exterior corridors and feature fireplaces and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. 43-inch LED televisions come with digital channels.

Bathrooms include bathrobes, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and fans. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include hot stone massages, sports massages and facials.
Our customers tell us that they can't get enough of the helpful staff at San Rafael Hotel. During your stay, you're just a quick walk from Central Park. Features include free breakfast and free WiFi in public areas, plus airport drop-off service (surcharge).
  • Free cooked-to-order breakfast served daily
  • Free WiFi
  • Amenities include laundry facilities, multilingual staff and a communal living room
  • Guests have great things to say about the helpful staff and the overall condition of the property
  • Just a 3-minute walk from La Merced Church and 3 minutes on foot from Central Park
  • Airport drop-off shuttle service available for a fee
Free breakfast is served daily. Public spaces have free WiFi. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. Spa services, multilingual staff, and a garden are also featured at the boutique San Rafael Hotel.

This 4-star Antigua Guatemala hotel is smoke free.

Guests are served a free cooked-to-order breakfast daily from 7 AM to 10:30 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 9 per night)
  • 24-hour airport drop-off shuttle on request for a surcharge

Food and drink

  • Free cooked-to-order breakfast available daily 7 AM to 10:30 AM

Conveniences

  • 24-hour front desk
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Outdoors

  • Garden

Spa

  • Facials
  • Hot stone massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift

More

  • 1 floor
  • Colonial architecture
  • Communal living room
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 43-inch LED TV with digital channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Access via exterior corridors
  • Fan
  • Fireplace
  • Individual decor
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 20

Check-out

Check-out before 1 PM
Contactless check-out
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children younger than 21 are not allowed at this adults-only property. All guests 21 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 55.00 per vehicle (maximum occupancy 3)
  • Nearby parking fee: USD 9.00 per night (984 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
San Rafael Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 21 years old aren't allowed.

Property is also known as

San Rafael Antigua Guatemala
San Rafael Hotel
San Rafael Hotel Antigua Guatemala
San Rafael Hotel Hotel
San Rafael Hotel Antigua Guatemala
San Rafael Hotel Hotel Antigua Guatemala

San Rafael Hotel Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 411 out of 448 reviews
Rating 8 - Good. 31 out of 448 reviews
Rating 6 - Okay. 3 out of 448 reviews
Rating 4 - Poor. 1 out of 448 reviews
Rating 2 - Terrible. 2 out of 448 reviews

10/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

10/10

Property conditions & facilities

Reviews

10/10 Excellent

Meeghan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Large, beautiful room. The entire ambience of the hotel was great and the staff were super helpful and friendly. Would have happily stayed for many more days.
Stayed 1 night in Nov 2025

10/10 Excellent

LUIS

Liked: Property conditions & facilities
All is good
Stayed 1 night in Nov 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
A beautifully maintained traditional hotel. The room was spacious, it was very peaceful and had a lovely fragrance from all the lovely fresh flowers. The location was excellent. They lit candles in the courtyard in the evening which was delightful. The staff at the hotel were excellent. Professional and very helpful.
Stayed 2 nights in Nov 2025

10/10 Excellent

Serina

Travelled with group
Liked: Cleanliness, staff & service, amenities
This boutique hotel was a beautiful, quiet little sanctuary in the heart of Antigua. The location couldn’t be any better considering you are right next to the Santa Catalina Arch and walking distance from everything you would need. From the staff to the owner of the hotel, everyone was so nice and helpful and gave great recommendations in the area. It’s also super helpful that they can organize private shuttles to and from the airport along with going to Lake Atitlan for an extra charge. Would definitely stay here again and recommend to anyone coming to Antigua for a couple days.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous decor and impeccable service
Stayed 2 nights in Oct 2025

10/10 Excellent

Patricia, MIAMI Beach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is beautiful, quiet, safe, and cozy, perfectly located near La Merced Church, and the principal park , museums, ATMs, stores, and bars. The entrance is on a peaceful side street, so it’s easy and safe to access. The staff were very polite and helpful, they arranged my airport transfers and a private volcano tour, which was amazing and better priced than outside agencies. Everything was well organized, saving me time since they handled it all. There’s no air conditioning, but the fans and open windows kept the room comfortable. Breakfast was good, and the beautiful setting made it even more enjoyable. Thanks San Rafael.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy Ellen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
San Rafael is an exceptional property — one of my favorite hotels I’ve stayed at in the world. The design perfectly strikes a balance between historical, luxurious, and boho-chic. The common areas — luscious gardens peppered with art and cozy seating — are the perfect respite from the bustling streets of Antigua. The location is stellar, just steps from the Santa Catalina Arch but feeling serene, secure, and worlds away. And the service is top notch. Staff is friendly but unobtrusive. Breakfast is also the best I’ve had in a hotel in Guatemala: fresh, generous, and filling.
Stayed 3 nights in Sep 2025

10/10 Excellent

Kemba, Humble

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous property. Amazing patio, full of greenery, a water fountain, kumquat trees, beautiful seating areas with stunning furniture. The patio served as a perfect area to eat breakfast every morning and the breakfast was delicious. I even did a whole photo shoot on the patio. The room was stunning and architecturally impressive with beautiful furniture and high ceilings. The staff was lovely and polite. They packed me a take away bag for breakfast for one of my early excursions. They cleaned my room daily. The room did not have AC but with the windows open there is a lovely cross wind that kept the room cool. I would definitely recommend this beautiful place.
Stayed 3 nights in Oct 2025

10/10 Excellent

Lisbet

Liked: Cleanliness, staff & service, property conditions & facilities
Exotic and beautiful! Excellent staff and fabulous breakfast
Stayed 3 nights in Sep 2025

10/10 Excellent

Kevin

Travelled with partner, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The property and staff were 5 stars. The only thing that was not 5 stars was no A/C. Really not an issue because the temperature was comfortable. Even without a gym, one was within a short walking distance. Also restaurants surround the property.
Stayed 4 nights in Jul 2025

10/10 Excellent

Neifre Yoan, Cutler Bay

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The place is beautiful, well maintained and very clean, if you’re looking for a place to stay closer to the main attractions here in Antigua Guatemala this is the place, highly recommended!!! Neifre Miami fl.
Stayed 3 nights in Jul 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel has the most central location, especially for the price. The room was spacious. Parking is not convenient, even temporarily to unload suitcases.
Stayed 1 night in Jul 2025

10/10 Excellent

Maria

Liked: Staff & service, property conditions & facilities
Excellent location, walking distance
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

James

Stayed 1 night in Jul 2025

10/10 Excellent

David

Stayed 2 nights in Jun 2025

10/10 Excellent

Olman

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place in the heart of Antigua
Breakfast
Stayed 3 nights in Jun 2025

10/10 Excellent

Josué

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was like a luxury hotel
Stayed 2 nights in Jun 2025

10/10 Excellent

Monica

Stayed 2 nights in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

LaFaith

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
My daughter and I stayed 4 nights in Room 4. We loved everything about our stay here! The property is gorgeous, the rooms are comfortable and beautiful, the breakfast is amazing, and everyone was so nice, welcoming and helpful! We would surely stay here again. My only recommendation would be to either have a coffee pot in the rooms or have coffee available throughout the day.
Stayed 4 nights in May 2025

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Lorri

Stayed 3 nights in May 2025

10/10 Excellent

Annette, Greenacres

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exquisite Property!! San Rafael is so peaceful and tranquil, yet in the center of all the action! Steps from the Arch and many many dining options! You cannot beat this location! We were coming from the Lake and in order to avoid roadblocks we ended up leaving at 3am and arriving at San Rafael just before 6am. The staff were so helpful in storing our luggage while we explored Antigua! The staff here is wonderful and really make you feel like family! Rooms are beautiful and very clean! The entire property is truly gorgeous! We communicated via What’s App- very easy and responsive. They have filtered water in the kitchen and we refilled our bottles several times a day, plus they include a few bottles of water as well. We will 100% come back next time we are in Antigua!
Stayed 2 nights in Apr 2025

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such an amazing place. We would definitely stay here again.
Stayed 3 nights in Apr 2025