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Häcker's Grand Hotel Bad Ems

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Lobby sitting area
Free toiletries, hair dryer, bathrobes, slippers
Breakfast, lunch and dinner served
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Breakfast included
  • Spa
  • Pet-friendly
  • Restaurant
  • Gym

Explore the area

View in a map
Römerstraße 1-3, Bad Ems, RP, 56130
  • Place, Nassau Nature Park
    ‪1 min walk‬
  • Place, Lahn Hiking Trail
    ‪1 min walk‬
  • Place, Emser Therme
    ‪13 min walk‬
  • Airport, Mainz (QFZ-Mainz Finthen)
    ‪93 min drive‬

Room options

View all photos for Double Room, Mountainside

Double Room, Mountainside | Minibar, in-room safe, desk, soundproofing

Double Room, Mountainside

7.0 out of 10
Good
(2 reviews)
  • Sleeps 3
  • 1 Double Bed

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, soundproofing

Double Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Mountainside

Minibar, in-room safe, desk, soundproofing

Single Room, Mountainside

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed

View all photos for Single Room

Minibar, in-room safe, desk, soundproofing

Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bed

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About this property

Häcker's Grand Hotel Bad Ems

This smoke-free hotel features a full-service spa, an indoor pool and a restaurant. Continental breakfast is free. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site.
Häcker's Grand Hotel Bad Ems offers 106 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, slippers and bidets. In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Additionally, rooms include complimentary bottles of water and a hairdryer. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves with a trip to the on-site spa, which has 4 treatment rooms. Services include facials, body scrubs and body treatments. The spa is equipped with a sauna and a hot tub. A variety of treatment therapies are provided, including Ayurvedic.
During your stay at Häcker's Grand Hotel Bad Ems, you're just a quick walk from Lahn Hiking Trail. Free breakfast, free train pick-up service and a full-service spa are available.
  • Free continental breakfast offered
  • Enjoy international cuisine while dining at Benedetti
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with facials, massages or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Nassau Nature Park and Lahn Hiking Trail
  • Free train station pick-up shuttle service
  • Pets welcome for a fee (restrictions apply)
Häcker's Grand Hotel Bad Ems offers its guests a full-service spa, an indoor pool, and a sauna. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available. WiFi is available in public spaces for a fee.

Event space at this hotel measures 682 square feet (61 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a library are also featured at the luxury Häcker's Grand Hotel Bad Ems. For a fee, parking is available.

This 4.5-star Bad Ems hotel is smoke free.

Guests are served a free continental breakfast.
Benedetti – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Ritas Cafe Bar Arkade – On-site bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free train station pick-up shuttle
  • Valet parking on site (EUR 15 per night)
  • Limited on-site valet parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Benedetti
  • Ritas Cafe Bar Arkade

Things to do

  • 24-hour gym
  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Library
  • Mini golf
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Arcade/game room
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Hair salon
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 682 square feet of conference space
  • Meeting room

Outdoors

  • Garden
  • In the mountains
  • On a river
  • Pool loungers
  • Terrace

Full-service spa

  • 4 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Facials
  • Hot tub
  • Massage
  • Sauna

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Ceiling fan
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in fee: EUR 45
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 45

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 15 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 75.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: EUR 15.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 45 (subject to availability)
  • Late check-out fee: EUR 45 (subject to availability)
  • Rollaway bed fee: EUR 75.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Häcker's Grand Hotel Bad Ems offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Hacker's Grand Bad Ems Bad Ems
Häcker's Grand Hotel Bad Ems Hotel
Häcker's Grand Hotel Bad Ems Bad Ems
Häcker's Grand Hotel Bad Ems
Häcker's Grand Hotel Bad Ems Hotel Bad Ems

Häcker's Grand Hotel Bad Ems Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 82 out of 146 reviews
Rating 8 - Good. 40 out of 146 reviews
Rating 6 - Okay. 19 out of 146 reviews
Rating 4 - Poor. 4 out of 146 reviews
Rating 2 - Terrible. 1 out of 146 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Mary Lou

Liked: Cleanliness, staff & service, amenities
Gorgeous grand hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with great bath house
Stayed 5 nights in Jul 2025
Verified

10/10 Excellent

Mary Lou

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Restorative

Beautiful reminder of grand spa style with wonderful thermal springs pool.
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent five nights in this unique hotel with a fascinating history. It is set by the River Lahn in the beautiful spa town of Bad Ems. The facilities such as the thermal pool were superb and we made full use of them. The staff could not have been more helpful, the room was really clean and comfortable and the food excellent. It is unashamedly old-fashioned but is full of character and we had a superb holiday there. Highly recommended!
Stayed 5 nights in Oct 2024
Verified

6/10 Okay

Suzanne

Liked: Cleanliness
This hotel felt like a ghost town. Big and probably stately in its day, it’s now a vestige of the past clinging on for survival. We enjoyed our stay in BadEms due to a lovely cafe in front of our hotel (unrelated) that was along the river, a great thermal bath complex run by the city (six blocks down the road, and a fun restaurant up the waldbahn funicular down the street called Bismarck. The breakfast at the hotel was very nice but the spa area is small for the size of the hotel and not very inviting.
Stayed 3 nights in Jul 2022
Verified

8/10 Good

FRANK

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with nice, tastefully detailed interior. Some rooms can be on the small side but are sufficient. Everything is nicely detailed. The sauna spa is good and you have choices. Not every choice was up to my preference but overall it was very good. The saunas are beautifully detailed and that adds to a special experience. The breakfast is very good with great panoramic seating. The coffee stood out as very drinkable. One thing I noticed, and it may just be that morning, there was a lingering cigarette smell in the breakfast area. As if smoking was allowed in a nearby room. The lobby had also an intense smell of some sort of incense which reminded me of these supermarket plug-ins. If you work there every day you will suppress the smell / intensity but as a guest it was a bit overpowering. The balconies on the Lahn side have an enjoyable view
Stayed 1 night in Jan 2024
Verified

6/10 Okay

Lars Bo

OK men dyrt

Pris og kvalitet hænger ikke helt sammen, næsten ingen gæster og to ud af 4 dage var baren lukket Dog super morgenmad
Stayed 4 nights in Jul 2025
Verified

6/10 Okay

Uwe

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

Gutes Personal, Ausstattung leider sehr renovierun

Von außen traumhaft, innen veraltet, Personal aber unglaublich bemüht. Ein gutes Beispiel, wie man mit motiviertem Personal ausstattungsmässige Defitizite ausgleichen kann
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Christoph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wer einmal in die große Zeit der Bäderkultur abtauchen möchte, sollte in dieses Hotel in Bad Ems fahren. Sehr entspannend.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Detlev

Liked: Cleanliness, staff & service, property conditions & facilities
Ein schönes Traditionshaus!
Stayed 1 night in Jul 2024
Verified

8/10 Good

Dr. Uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kulturerbe

Was soll man sagen? Der Wellnessbereich ist wirklich aussergewöhnlich. Allerlei Spielgerät liegt im Schwimmbad herum und hinterläßt einen unaufgeräumten Eindruck. Im ersten Stock sind die Küchendünste dominierend. Im Foyer parken die Fahrräder. Das Personal ist freundlich und bemüht, aber das Hotel scheint etwas zu groß zu sein. Vielleicht ist es auch gar nicht (mehr) möglich, ein feudales Hotel in einem postdemokratischen Land bestimmungsgemäß zu führen
Stayed 1 night in Nov 2023
Verified

4/10 Poor

Tobias

Disliked: Staff & service, property conditions & facilities
Zimmer altmodisch
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Angelika

Liked: Cleanliness, staff & service, property conditions & facilities
Die Zimmer zur Bergseite sind sehr dunkel, die Aussicht auf den Hinterhof nicht schön.
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Volker

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nobelschuppen

Superhotel das ich mit der Bahn leicht zu erreichen ist. Hatte nun den Vergleich zum Schwesterhotel in Bad bertrich und kann nur sagen spitzenmässig. Das einzige was mich etwa enttäuscht hat war die bar. Ich saß mindestens 20 min. Und kein Barkeeper zu sehen. Und das um 18 Uhr. Ansonsten fahr ich da gerne wieder hi
Super pool
Stayed 3 nights in May 2023
Verified

6/10 Okay

Peter B.

Liked: Cleanliness, property conditions & facilities, room comfort

Hotellet og byen var gået i stand-by

Meget gå muligheder for at spise i byen, der virkede som om at den var lukket ned for sæsonen.
Stayed 5 nights in Oct 2022
Verified

8/10 Good

joannes

Liked: Cleanliness, property conditions & facilities
Prima hotel in zijn soort. Wel 2 aandachtspunten waar mi niet goed mee omgegaan werd. Tv deed het niet. Aan uit knop schijnt erg verstopt te zijn, zonder enige handleiding. Ik schijn ongeveer 1 van de 4/5 personen per dag te zijn. Ben geen beurs, maar om eea weg te lachen zonder een stickertje pieltje…. Na 2/3 min douchen stond badkamer onder water…. O ja met deze douchegootjes, raken zo snel verstopt. Sorry kon er niet vanaf, werd ook weggelachen. Ik was ook hier niet de eerste met klachten. Maak die gootjes dan wat vaker schoon!
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Harald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ein Aufenthalt in Häcker's Grand Hotel war sehr angenehm. Das gilt nicht nur für das Ambiente sondern auch für das Personal, welches ebenso freundlich wie hilfsbereit ist.
Stayed 1 night in Jun 2022
Verified

8/10 Good

Bettina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parken ist immer schwierig, leider war ein Teil der Saunen aus, mondänes Haus, Flurbeleuchtung gewöhnungsbedürftig, tolles Frühstück, schönes Saunaaußengelände und schön umgestaltete Saunen
Stayed 1 night in May 2022
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Alles gut, leider war am ersten Tag die Heizung ausgefallen, so dass es etwas frisch war.
Stayed 2 nights in Jan 2022
Verified

8/10 Good

Leo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Voel je een beetje een koning👍

Fantastisch mooi hotel. Zowel diner als ontbijt waren “Duits” dus heel goed. Enige minpuntje waren de slappe kussens en 2 te korte eenpersoonse dekbedden op een twee persoonsbed. Dit zie je vaak in Duitsland maar het slaapt niet fijn. Mooie welness.
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Hansjürgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Uns hat besonders die Freundlichkeit der Mitarbeiter gefallen
Stayed 2 nights in Dec 2021
Verified

8/10 Good

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Alles soweit ok
Stayed 2 nights in Nov 2021
Verified

2/10 Terrible

Irit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Hotel with Wirtshof service

Once upon a time there were Kaisers who liked to stay in huge, overly decorated, dark rooms with a retinue of servants at their beck and call, fulfilling any of wish a grand hotel like this was able to supply. Today these are mainly nostalgic rheumatic pensioners. We were looking forward to a three night stay with the amenities a "Grand" hotel would be expected to provide. The place was far from full, but is greatly understaffed. My husband has a back problem and the reception clerk was the only one available to help with our bags. One of the room's chairs was broken and husband almost broke his neck leaning backwards and hitting the floor. Room was humming with all kinds of machinery noises, TV was not working, no Do Not Disturb sign - made one on the back of a laundry list (no stationery in the room), but the maid did not understand and woke us up to inquire what the sign meant. Reception (only there until 10PM) promised to fix chair and TV the following morning (no maintenance or housekeeping after 6PM) but did not until further complaints in the evening. Shower was out of soap (no toiletries supplied) but for some bathroom cleaning spray left lying on the shelf. Average age of hotel guests is around 70, but showers are slippery and have no safety handholds. We did not use the spa and have no comments. Breakfast is ample and diverse, but again, understaffed. In light of Climate Change and Global Warming it is worth noting that the Hacker Grand Hotel is not airconditioned.
Stayed 3 nights in Oct 2021
Verified

8/10 Good

Ursula

Liked: Cleanliness, staff & service
Beleuchtung zu dunkel besonders im Bad Schminkspiegel zu hoch und in der dunkelsten Ecke
Stayed 3 nights in Oct 2021
Verified

10/10 Excellent

Markus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Ambiente(Geschmackssache),freundlich, sehr gutes Essen, sauber und gute Ausstattung! Kommen gerne wieder.
Stayed 2 nights in Oct 2021