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Mercure Hotel & Residenz Checkpoint Charlie

4.0 star property

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Photo gallery for Mercure Hotel & Residenz Checkpoint Charlie

Exterior
Daily buffet breakfast (EUR 25 per person)
Fitness facility
Wine bar
Business centre

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Spa
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Schuetzenstr. 11, Berlin, BE, 10117
  • Checkpoint Charlie
    ‪3 min walk‬
  • Potsdamer Platz
    ‪15 min walk‬
  • Alexanderplatz
    ‪4 min drive‬
  • Berlin (BER-Brandenburg)
    ‪27 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms (Sofa)

1 bedroom, premium bedding, minibar, in-room safe

Family Suite, 2 Bedrooms (Sofa)

9.6 out of 10
Exceptional
(7 reviews)
  • 64 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Superior Suite, 1 Double Bed with Sofa bed

1 bedroom, premium bedding, minibar, in-room safe

Superior Suite, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(9 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Double Bed with Sofa bed, Kitchenette

1 bedroom, premium bedding, minibar, in-room safe

Superior Apartment, 1 Double Bed with Sofa bed, Kitchenette

9.0 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Double Room, 1 Double Bed (Large)

1 bedroom, premium bedding, minibar, in-room safe

Double Room, 1 Double Bed (Large)

9.2 out of 10
Wonderful
(44 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | 1 bedroom, premium bedding, minibar, in-room safe

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Privilege, Double Room, 1 Double Bed with Sofa bed

1 bedroom, premium bedding, minibar, in-room safe

Privilege, Double Room, 1 Double Bed with Sofa bed

9.4 out of 10
Exceptional
(32 reviews)
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Mercure Hotel & Residenz Checkpoint Charlie

Hotel with a full-service spa, a short walk to Friedrichstrasse
This smoke-free hotel features a full-service spa, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, spa services and a business centre. Housekeeping is available on request.
Mercure Hotel & Residenz Checkpoint Charlie offers 117 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include espresso makers and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of Mercure Hotel & Residenz Checkpoint Charlie's great location. During your stay, you're just a quick walk from Friedrichstrasse. Features include free WiFi in public areas, plus a full-service spa and a gym.
  • Free WiFi
  • Relax with a drink at the wine bar
  • Buffet breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 3-minute walk from Friedrichstrasse and 4 minutes on foot from Checkpoint Charlie
  • Pets welcome for a fee
Mercure Hotel & Residenz Checkpoint Charlie offers its guests a full-service spa and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Mercure Hotel & Residenz Checkpoint Charlie. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Berlin hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
RELAX- Food, Drinks & You – On-site wine bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 30 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • RELAX- Food, Drinks & You

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • Lift (90 centimetre wide door)

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.50 for children
  • Self-parking fee: EUR 30 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel & Residenz Checkpoint Charlie Berlin
Mercure Residenz Checkpoint Charlie
Mercure Residenz Checkpoint Charlie Berlin
Mercure Hotel Residenz Checkpoint Charlie Berlin
Mercure Hotel Residenz Checkpoint Charlie
Mercure Hotel Residenz Checkpoint Charlie Berlin
Mercure Hotel Residenz Checkpoint Charlie
Mercure Residenz Checkpoint Charlie Berlin
Mercure Residenz Checkpoint Charlie
Hotel Mercure Hotel & Residenz Checkpoint Charlie Berlin
Berlin Mercure Hotel & Residenz Checkpoint Charlie Hotel
Hotel Mercure Hotel & Residenz Checkpoint Charlie
Mercure Hotel & Residenz Checkpoint Charlie Berlin
Mercure Hotel & Residenz Checkpoint Charlie Hotel
Mercure Hotel & Residenz Checkpoint Charlie Berlin
Mercure Hotel & Residenz Checkpoint Charlie Hotel Berlin

Mercure Hotel & Residenz Checkpoint Charlie Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 648 out of 1007 reviews
Rating 8 - Good. 288 out of 1007 reviews
Rating 6 - Okay. 53 out of 1007 reviews
Rating 4 - Poor. 14 out of 1007 reviews
Rating 2 - Terrible. 4 out of 1007 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mercure Hotel & Residenz Checkpoint Charley

Very nice 5 day stay in this hotel conveniently located to transportation and many important sites.
Stayed 5 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Josue

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service, clean room and friendly staff.
Stayed 3 nights in May 2025

10/10 Excellent

Janko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellently located

Excellent location; within walking distance to CP Charlie, Unter den Linden bvd, museum island ... Calm, out of main street. Beautiful breakfast area, lots of choice and very delicious. Complimentary sauna and fitness. Will definitely stay again.
Stayed 1 night in May 2025

8/10 Good

Melissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just stayed with friends for 3 nights. The hotel was great location, we were able to walk easily to many of the sights we wanted to see but it was also very good for public transport links. The hotel was very clean and the staff were very friendly. My only issue was there was works going on in the adjourning building which were very noisy, drilling and hammering starting from 9am. We were able to move to the other side of the hotel but it was a much smaller room which was disappointing as we had paid for the additional space.
Stayed 3 nights in May 2025

10/10 Excellent

Gilles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, very clean and quiet. Multi lingual staff. Everything was excellent. One small mark, breakfast was very expensive, €25 per person.
Stayed 4 nights in May 2025

10/10 Excellent

Scott

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing
Stayed 3 nights in Mar 2025

8/10 Good

Pedro David

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Comfortable and well located.

The hotel is very well located. It has a nice bar and staff were friendly. Room was comfortable for three people. It cold get better in cleaning.
Stayed 3 nights in Apr 2025

6/10 Okay

jeff

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Great hotel in a quiet neighbourhood, close to public transit and major tourist attractions and location. Unfortunately Internet was very unstable, and staff were not helpful
Stayed 7 nights in Apr 2025

10/10 Excellent

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for 3 nights and everything was wonderful. The room was large and had everything we needed. It is close to a subway station and very walkable to many historical sites. Plenty of restaurants nearby as well.
Stayed 3 nights in Apr 2025

10/10 Excellent

Anish

Stayed 3 nights in Apr 2025

10/10 Excellent

JESSIE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bonito hotel, cerca de un punto turístico de Berlín, con condiciones óptimas y buen servicio.
Stayed 2 nights in Apr 2025

6/10 Okay

Lynne

Travelled with family
Liked: Cleanliness, property conditions & facilities

Given the wrong room

Booked a privilege room with double bed and double sofa bed for a family of 3, on arrival they gave us a double room for 2 and said they were fully booked so they squeezed a camp bed in to the double room. Hotels.com were not interested and the hotel manager said the difference in price was only 10E a night. Would not use hotels.com again as their service has left a lot to be desired.
Stayed 4 nights in Apr 2025

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Easy walk to train One caveat: check-in is 3 PM. I had to hang out for 3 hours before my room was available
Stayed 7 nights in Apr 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever stayed in for a family of 4 with 2 teenage boys. So much space in the room gave everyone their own space.
Stayed 4 nights in Apr 2025

8/10 Good

L

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to sights, very walkable and some nice restaurants very close by. Massive room, good shower and toiletries, comfortable bed. Breakfast and coffee very good and multiple choices available. We enjoyed the bar and the barman was lovely and very friendly and remembered our drinks each night. The only negatives were that I did an online check in which was supposed to be quicker but then had to do it all again when we arrived! Also the room was too hot despite the air con being on the lowest settings and there was no bottle of water. Despite this we enjoyed our stay very much and would recommend.
Stayed 3 nights in Apr 2025

10/10 Excellent

Petros

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and near the metro. Moments from check point charlie. Easy access to see the sights. I would recommend it.
Stayed 3 nights in Mar 2025

6/10 Okay

Thanh

Stayed 2 nights in Mar 2025

10/10 Excellent

LEVENT

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is very nice property. Staff, service wonderful. Close to check point Charlie, many dining options, museum island, shopping and many other places in old city neighborhood. Our room was spacious. Breakfast is very wide variety and delicious. I definitely recommend this hotel. worth of every penny, we paid.
Stayed 3 nights in Mar 2025

10/10 Excellent

Robert, Parkland

Stayed 4 nights in Mar 2025

10/10 Excellent

Marcelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely stay here. The size of the room was very generous, it was clean and very comfortable. The area its located is excellent (!) but located on quiet street. There are lots of shops, restaurants and transport links in close proximity. The Reception staff was lovely and friendly; Check in and check out processes was efficient and professional yet friendly. Two constructive points; the pillows were too soft for my liking (even using two pillows did not help) and not sufficient lighting in the main bedroom area. I arrived around 12pm and was happy to know the my room was ready, therefore, I was able to check in earlier. The restaurant and public locations were clean and beautifully decorated. All round, a very positive stay. If I visit Berlin again, I'll definitely stay here again!
Stayed 2 nights in Mar 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Estela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is very clean. They offer breakfast. The staff are very friendly. The hotel is within walking distance to some of the main attractions in Berlin and close to the metro.
Stayed 4 nights in Mar 2025

6/10 Okay

France M

Stayed 2 nights in Mar 2025

6/10 Okay

Amir

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Stayed 3 nights in Feb 2025