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Mercure Hotel & Residenz Checkpoint Charlie

Property class: 4

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Photo gallery for Mercure Hotel & Residenz Checkpoint Charlie

Buffet breakfast on weekdays (EUR 25 per person)
Buffet breakfast on weekdays (EUR 25 per person)
Business centre
Exterior
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
Schuetzenstr. 11, Berlin, BE, 10117
  • Place, Friedrichstrasse
    ‪2 min walk‬
  • Place, Checkpoint Charlie
    ‪3 min walk‬
  • Place, Gendarmenmarkt
    ‪6 min walk‬
  • Airport, Berlin (BER-Brandenburg)
    ‪42 min drive‬

Room options

View all photos for Family Suite, 2 Bedrooms (Sofa)

Premium bedding, minibar, in-room safe, desk

Family Suite, 2 Bedrooms (Sofa)

9.6 out of 10
Exceptional
(8 reviews)
  • 64 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Double Beds

View all photos for Double Room, 1 Double Bed (Large)

Premium bedding, minibar, in-room safe, desk

Double Room, 1 Double Bed (Large)

9.2 out of 10
Wonderful
(50 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Single Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Suite, 1 Double Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Superior Suite, 1 Double Bed with Sofa bed

8.8 out of 10
Excellent
(10 reviews)
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Privilege, Double Room, 1 Double Bed with Sofa bed

Premium bedding, minibar, in-room safe, desk

Privilege, Double Room, 1 Double Bed with Sofa bed

9.2 out of 10
Wonderful
(41 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Apartment, 1 Double Bed with Sofa bed, Kitchenette

Superior Apartment, 1 Double Bed with Sofa bed, Kitchenette | Premium bedding, minibar, in-room safe, desk

Superior Apartment, 1 Double Bed with Sofa bed, Kitchenette

9.0 out of 10
Wonderful
(9 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

Mercure Hotel & Residenz Checkpoint Charlie

This smoke-free hotel features a full-service spa, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, spa services and a business centre. Housekeeping is available on request.
Mercure Hotel & Residenz Checkpoint Charlie offers 117 accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Berlin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Additionally, rooms include espresso makers and coffee/tea makers. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
Our customers tell us they can't get enough of Mercure Hotel & Residenz Checkpoint Charlie's great location. During your stay, you're just a quick walk from Friedrichstrasse. Features include free WiFi in public areas, plus a full-service spa and a gym.
  • Free WiFi
  • Relax with a drink at the wine bar
  • Buffet breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and bicycles to rent
  • Guests really like the accommodation for the spaciousness and cleanliness
  • Just a 3-minute walk from Friedrichstrasse and 4 minutes on foot from Checkpoint Charlie
  • Pets welcome for a fee
Mercure Hotel & Residenz Checkpoint Charlie offers its guests a full-service spa and a fitness centre. There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

You'll find a business centre on site. Spa services, a terrace, and multilingual staff are also featured at the business-friendly Mercure Hotel & Residenz Checkpoint Charlie. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Berlin hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:30 AM and 10:30 AM.
RELAX- Food, Drinks & You – On-site wine bar.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 30 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Weekday buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • RELAX- Food, Drinks & You

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station

Outdoors

  • Terrace

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • Lift (90 centimetre wide door)

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 25
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 8.025 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 25 for adults and from EUR 12.50 for children
  • Self-parking fee: EUR 30 per night (in/out privileges)
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 25 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Mercure Hotel & Residenz Checkpoint Charlie Berlin
Mercure Residenz Checkpoint Charlie
Mercure Residenz Checkpoint Charlie Berlin
Mercure Hotel Residenz Checkpoint Charlie Berlin
Mercure Hotel Residenz Checkpoint Charlie
Mercure Hotel Residenz Checkpoint Charlie Berlin
Mercure Hotel Residenz Checkpoint Charlie
Mercure Residenz Checkpoint Charlie Berlin
Mercure Residenz Checkpoint Charlie
Hotel Mercure Hotel & Residenz Checkpoint Charlie Berlin
Berlin Mercure Hotel & Residenz Checkpoint Charlie Hotel
Hotel Mercure Hotel & Residenz Checkpoint Charlie
Mercure Hotel & Residenz Checkpoint Charlie Berlin
Mercure Hotel & Residenz Checkpoint Charlie Hotel
Mercure Hotel & Residenz Checkpoint Charlie Berlin
Mercure Hotel & Residenz Checkpoint Charlie Hotel Berlin

Mercure Hotel & Residenz Checkpoint Charlie Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 644 out of 1001 reviews
Rating 8 - Good. 283 out of 1001 reviews
Rating 6 - Okay. 52 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 6 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

8/10 Good

Malekkal

Travelled with family
Liked: Cleanliness, amenities
Great location
Stayed 3 nights in Jan 2026

8/10 Good

poyu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room is spacious. Would be nice to have a fridge (I don't need minibar, but fridge can be useful). The lighting can be a bit more also. The staffs are mostly very friendly.
Stayed 3 nights in Jan 2026

8/10 Good

BING

Liked: Cleanliness
Okay
Stayed 4 nights in Sep 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is in a really good area with Checkpoint Charlie very close by, close transport links and a good amount of food and drink options nearby! Room itself was very spacious and service was great.
Stayed 3 nights in Jan 2026

4/10 Poor

Daniela

Travelled with family
Liked: Property conditions & facilities
Disliked: Amenities
We're a family of 4, and we booked a room with "one bed and a double sofa bed" however, upon arrival we were told the room was only for 3 people. Our child is 7 years old and they counted him as adult for the room occupancy, even though their website states otherwise. We told the receptionist to just charge us an extra person and he refused. We were forced to upgrade to a "bigger room" for and additional $260 euros, which also had "one bed and a double sofa bed." We were given the exact same room we had booked, and they only provided additional towels and blankets. We know this because the receptionist handed them to us. We felt like we were taken advantage of. The room was clean but the breakfast is not included and it is expensive ($25 euros per person). We were able to find better breakfast options for our family only a block away from the hotel for $10 euros. Also, the cleaning staff will leave the windows open even though it's -4 degrees outside.
Stayed 4 nights in Jan 2026

10/10 Excellent

Susan

Liked: Amenities, property conditions & facilities
Staff were super friendly and welcoming. Room was very comfortable. But the best was how unexpectedly quiet my room was. Such a pleasant stay!
Stayed 2 nights in Jan 2026

8/10 Good

Karly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2025

8/10 Good

Siobhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenience location, friendly staff
Stayed 1 night in Jan 2026

10/10 Excellent

Elizabeth Clare

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Clean, comfortable central hotel.
Stayed 3 nights in Dec 2025

10/10 Excellent

Phillip

Travelled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff, huge room, comfortable beds and Sauna.
Stayed 3 nights in Dec 2025

10/10 Excellent

Gareth John

Liked: Cleanliness, staff & service, property conditions & facilities
Mercure Hotel Berlin – Highly Recommended We had an amazing stay at the Mercure Hotel Berlin. The rooms were absolutely spotless, the staff were genuinely friendly and welcoming, and the location couldn’t have been more central for exploring the city. Breakfast was delicious with plenty of choice each morning. This hotel really made our trip and we’d happily stay again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Kirrily

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room was excellent. Lots of room and great spot
Stayed 4 nights in Dec 2025

6/10 Okay

Jack

Liked: Cleanliness
Disliked: Amenities
The hotel is decent for short trips and exploring the city. I was a bit disappointed with the amenities in the room, the beds were two singles made up as singles and put together with a large uncomfortable gap in the middle. Bed wasn’t made up as a double bed, the pillows were flat and lumpy like they hadn’t been replaced for ages. TV was pretty dated and really far from the bed. Overall I just thought the details of the hotel and room were a bit lacking especially for a 4 star hotel. I though the impression of the room was “that’s fine” and they didn’t really pay any attention to the finer details. Tea and coffee selection in the room was quite limited and looked really cheap, only sachet milk as well. The staff were really nice and the rooms were clean and functional for what I needed but I wasn’t that impressed.
Stayed 2 nights in Dec 2025

10/10 Excellent

Kirsty

Travelled with family
Liked: Cleanliness, staff & service, amenities
Superb location - can walk to key things within 20 mins. Room was ready early when we arrived which wasn’t expected but was a real bonus! Super bed for a double and sofa bed. All necessary facilities including fridge, separate WC to shower room, coffee machine etc. Even a small balcony. Only minor points is hotel bar only opens from tea time and no English tv channels other than news.
Stayed 3 nights in Dec 2025

10/10 Excellent

Laura

Stayed 2 nights in Dec 2025

10/10 Excellent

hannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean rooms, excellent location for exploring all major tourist sites and attractions
Stayed 4 nights in Dec 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2025

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Sep 2025

4/10 Poor

Eleacia

Business traveller
Disliked: Cleanliness, amenities
Outdated hotel, rooms are too hot. Gym only had a treadmill. Better hotels for cheaper.
Stayed 3 nights in Nov 2025

10/10 Excellent

Carissa, Madison

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel! Breakfast had great options. Staff was helpful. Rooms were nice! Thanks for a great stay!
Stayed 4 nights in Nov 2025

8/10 Good

Charline

Stayed 2 nights in Nov 2025

10/10 Excellent

Ken

Stayed 3 nights in Aug 2025

8/10 Good

Steven A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2025

8/10 Good

Theresa, Andover

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice quiet hotel. Easy to walk to subway and easy to get around.
Stayed 4 nights in Sep 2025

10/10 Excellent

Selcuk

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and rooms are great
Stayed 4 nights in Oct 2025