Four Points by Sheraton Charlotte - Pineville

3.0 star property

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Photo gallery for Four Points by Sheraton Charlotte - Pineville

Lobby lounge
Exterior
Restaurant
Property amenity
Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Gym
  • Business services

Explore the area

View in a map
9705 Leitner Street, Pineville, NC, 28134
  • Place, Little Sugar Creek Greenway
    ‪2 min walk‬
  • Place, Carolina Place
    ‪9 min walk‬
  • Place, President James K. Polk State Historic Site
    ‪19 min walk‬
  • Airport, Charlotte, NC (CLT-Charlotte-Douglas Intl.)
    ‪18 min drive‬

Room options

Room, 1 King Bed

9.4 out of 10
Exceptional
(41 reviews)
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

8.6 out of 10
Excellent
(23 reviews)
  • Sleeps 4
  • 2 Queen Beds

Junior Suite, 1 Bedroom, Corner

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed (Mobility Accessible, Roll-in Shower)

  • Sleeps 2
  • 1 King Bed

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About this property

Four Points by Sheraton Charlotte - Pineville

Hotel with free breakfast, near Carolina Place
Along with a fitness centre, this hotel has a 24-hour business centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and a computer station. Housekeeping is available on request.
Four Points by Sheraton Charlotte - Pineville offers 85 accommodations with coffee/tea makers and a hairdryer. This accommodation offers separate sitting areas. Flat-screen televisions come with satellite channels. Fridges and microwaves are provided. Rooms have partially open bathrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wired Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on request and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the overall property condition at Four Points by Sheraton Charlotte - Pineville. During your stay, you'll be within walking distance of Carolina Place. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Amenities include a 24-hour business centre, meeting rooms and a computer
  • On-site recreation includes a gym
  • 11 minutes by foot from Carolina Place and a 4-minute drive from CSA OrthoCarolina Sportsplex
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and meeting rooms. Free breakfast is served daily. A fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Four Points by Sheraton Charlotte - Pineville. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Pineville hotel.

Guests are served a free on-the-go breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (104 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (89 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shower
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

The property charges USD 50.00 for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: USD 50.00 (subject to availability)
  • Credit card charges are subject to a surcharge of USD 50.00

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Four Points Charlotte
Four Points Charlotte Pineville
Four Points Pineville
Four Points Sheraton Charlotte Hotel Pineville
Four Points Sheraton Charlotte Pineville
Four Points Sheraton Pineville
Sheraton Pineville
Four Points Sheraton Charlotte Pineville Aparthotel
Four Points Sheraton Charlotte Aparthotel
4 Points By Sheraton Charlotte - Pineville
Four Points By Sheraton Charlotte - Pineville Hotel Pineville
Four Points by Sheraton Charlotte Pineville
Four Points Sheraton Charlott
Four Points by Sheraton Charlotte Pineville
Four Points by Sheraton Charlotte - Pineville Hotel
Four Points by Sheraton Charlotte - Pineville Pineville
Four Points by Sheraton Charlotte - Pineville Hotel Pineville

Four Points by Sheraton Charlotte - Pineville Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 574 out of 1003 reviews
Rating 8 - Good. 274 out of 1003 reviews
Rating 6 - Okay. 90 out of 1003 reviews
Rating 4 - Poor. 35 out of 1003 reviews
Rating 2 - Terrible. 30 out of 1003 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

Reviews

6/10 Okay

Vijaya V

Travelled with partner
Liked: Amenities
Arrived around 10 pm( had called earlier) and the staff behind the counter said ‘ I will be right back.Have to do something’ and returned 10 minutes later leaving me standing waiting to be checked in.The A/ C kept going on and off throughout the night.Otherwise the stay was as okay.
Stayed 1 night in Oct 2025

10/10 Excellent

Maureen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was friendly, easy and quick. Room was clean and very temperature friendly. Nice stay!
Stayed 1 night in Oct 2025

10/10 Excellent

Karen, Washington

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

Steven

Stayed 7 nights in Oct 2025

8/10 Good

sheneoi

Travelled with family
I stayed at this location, Sheraton Four Points, Pineviille, NC 10/10/25 - 10/12/25, room #309. Staff was amazing from the start of check in. Mr. Bob, greeted me with a smile and he was very pleasant. Throughout the stay Rhonda was on duty at the front desk. She was so nice, provided great conversation, we spoke about traveling, and hair. I saw her Saturday and again Sunday at check out. She provided great customer service. The rooms needed some upgrading. Bathroom had paint peeling, and needed some extra cleaning. There were questionable people hanging outside of the hotel. The walls are very thin. I heard the music, and television from the hotel guest in the adjoining rooms and could hear their conversations clearly. Though the staff was extremely nice I probably will not be staying at this location again.
Bathroom Shower
Bathroom wall by tub/ shower
Under the siink stand
Under the sink storage
Stayed 2 nights in Oct 2025

6/10 Okay

Pheadra

Travelled with group
Liked: Amenities
The bed was not comfortable. It was not smooth to where you can see the curves in the mattress. It did not sleep well with me.
Stayed 1 night in Oct 2025

8/10 Good

Melinda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. Large rooms, clean.
Stayed 2 nights in Oct 2025

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Mary

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Clean room. Delicious & free breakfast. Close & convenient for shopping & lots of restaurants.
Stayed 2 nights in Oct 2025

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Alex

Stayed 1 night in Sep 2025

10/10 Excellent

Sarah

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

4/10 Poor

Rebecca

Disliked: Cleanliness, property conditions & facilities

Seen better days, slow service

Things started off fine. Although checkin was slow, the room was fine and I unpacked and got settled. But everything went downhill from there. I turn on the TV, there’s a line down the middle. I go to use the shower, it trickles but doesn’t turn on. I try calling reception for 2 min and no one answers. I go downstairs and wait another 5 min for someone to show up. They tell me I have to switch rooms and that ends up being a 30 min process. I learn from the cleaning lady while waiting that she had told them that room was broken, so that was great to hear, not sure what their plan was there. I finally get another room but that one has a toilet that constantly makes noise, the shower never really gets hot and there weren’t really any easily accessible plugs by the bed. Hotel is outdated, needs repair and has definitely seen better days. Sebastian was very nice and helped me sort out the first room issues, but was slow moving and really seemed to need help so not sure what the other staff I’d seen were doing. In a pinch, the place is adequate but I won’t be staying here again.
TV with line through screen
Stayed 1 night in Oct 2025

6/10 Okay

Clay

Travelled with group
Disliked: Cleanliness, amenities
Very dated. Not what I’m used to from a Mariott brand for the price
Stayed 1 night in Oct 2025

8/10 Good

Jose Alfredo Santoyo

Stayed 5 nights in Sep 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

6/10 Okay

Dana

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lots of shopping and restaurants in the area .
Stayed 2 nights in Sep 2025

10/10 Excellent

Derrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in/out. Adequate breakfast offering. Clean rooms. Comfortable beds. Easy parking. Fair price. 5 stars.
Stayed 3 nights in Sep 2025

4/10 Poor

Eddie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Arnetta

Business traveller
Liked: Staff & service
Carpet is old and outdated. The breakfast wasnt good, sausage undercooked, eggs cold. Was the same options all weekend. Staff was professional at front desk
Stayed 2 nights in Sep 2025

8/10 Good

Ohene

Liked: Cleanliness
Stayed 1 night in Sep 2025

6/10 Okay

Cindy

Travelled with family
Liked: Cleanliness, staff & service
Well, the toilet seat was loose and moved a lot when you sat on it. The bed has seen better days. They need to start replacing them. Pillows were just okay. Kind of flat with not very much filling. The handicap rail in the tub the end piece that covers the screws fell down no matter how many times I would click it back on. What I did like about the hotel is the rooms are very spacious with a separate seating area. The bathroom was also nice size. Access to my car was also convenient and they had plenty of parking. Again I like a firm bed, but would like to have some cushion on the mattress also. Both times I have stayed here the staff is very friendly and accommodating.
Stayed 3 nights in Sep 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Horace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean room, great for overnight stay.
Stayed 1 night in Sep 2025

10/10 Excellent

charlie

Stayed 3 nights in Sep 2025