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21c Museum Hotel Cincinnati

4.5 star property

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Photo gallery for 21c Museum Hotel Cincinnati

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace
Exterior
Hallway
Dinner and brunch served
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Bar
  • Room service
  • Gym
  • 24/7 front desk

Explore the area

View in a map
609 Walnut St, Cincinnati, OH, 45202
  • Place, Fountain Square
    ‪3 min walk‬
  • Place, Great American Ball Park
    ‪8 min walk‬
  • Place, Paycor Stadium
    ‪11 min walk‬
  • Airport, Cincinnati, OH (CVG-Cincinnati - Northern Kentucky Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Double Room, 2 Queen Beds

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Double Room, 2 Queen Beds

9.2 out of 10
Wonderful
(25 reviews)
  • 32 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Corner

Suite, 1 King Bed, Corner | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Suite, 1 King Bed, Corner

7.0 out of 10
Good
(2 reviews)
  • 65 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Room, 1 King Bed

9.0 out of 10
Wonderful
(90 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room, 1 King Bed

Luxury Room, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Room, 1 King Bed

8.8 out of 10
Excellent
(38 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed

Luxury Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Studio, 1 King Bed

8.6 out of 10
Excellent
(9 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Room (Accessible)

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Room (Accessible)

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Double Room, 2 Double Beds

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Double Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Double Beds, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Deluxe Room, 2 Double Beds, Accessible

  • Sleeps 4
  • 2 Double Beds

View all photos for Studio, 1 King Bed

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Studio, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 Double Bed, Accessible

Egyptian cotton sheets, premium bedding, in-room safe, laptop workspace

Luxury Suite, 1 Double Bed, Accessible

  • Sleeps 3
  • 1 Double Bed

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About this property

21c Museum Hotel Cincinnati

Luxury hotel with full-service spa and 24-hour fitness centre
Along with a full-service spa, this smoke-free hotel has a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a 24-hour business centre and a conference centre are on-site. Housekeeping is available on request.
21c Museum Hotel Cincinnati offers 156 air-conditioned accommodations with a safe and free newspapers. Beds feature Egyptian cotton sheets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include bathrobes, designer toiletries, complimentary toiletries and hairdryers.

This Cincinnati hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Guests can pamper themselves with a trip to the on-site spa, which has 3 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including hydrotherapy. The spa is open selected days.
Our customers tell us that they can't get enough of the helpful staff at 21c Museum Hotel Cincinnati. During your stay, you're just a quick walk from Ohio River Valley. Features include free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served weekends for a fee
  • Valet parking available for a fee
  • Treat yourself to hydrotherapy, facials or Swedish massages at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 15-minute walk of Hard Rock Casino Cincinnati and Great American Ball Park
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
21c Museum Hotel Cincinnati offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

There's an onsite 24-hour business centre. The luxury 21c Museum Hotel Cincinnati also features gift shops/newsstands, concierge services, and complimentary newspapers in the lobby. Parking is available for a fee.

This 4.5-star Cincinnati hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast on weekends from 8:00 AM and 1:00 PM.
Metropole – This restaurant serves brunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Valet parking on site (USD 40 per night; includes in/out privileges)

Food and drink

  • Weekend cooked-to-order breakfast available 8:00 AM to 1:00 PM for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Metropole

Things to do

  • 24-hour gym
  • Full-service spa

Family friendly

  • Children's games
  • Children's toys
  • Free rollaway/extra bed
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Prenatal massages
  • Spa open select days
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 10 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1912
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Free rollaway/extra bed

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75.00 per accommodation, per stay
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Service fee: USD 5 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 15 to 30 per person
  • Valet parking fee: USD 40.00 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

21c Cincinnati
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21c Museum Hotel Cincinnati
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21c Museum Hotel Cincinnati Hotel Cincinnati

21c Museum Hotel Cincinnati Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 633 out of 1004 reviews
Rating 8 - Good. 160 out of 1004 reviews
Rating 6 - Okay. 119 out of 1004 reviews
Rating 4 - Poor. 60 out of 1004 reviews
Rating 2 - Terrible. 32 out of 1004 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Downtown Hotel

I really enjoyed this hotel. It was located close to everything I wanted to do in Cincinnati. I looked at the menu for the restaurant, and I did not appeal. It had a lot of fairly unusual items so we did not eat there. The valet was convenient and we mostly quick
Stayed 3 nights in Aug 2025

6/10 Okay

Emily

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
This hotel used to be so nice and now it's becoming a dressed up motel 6 that happens to have an amazing gallery and restaurant. Why!? This was my favorite place to stay and send my friends.. Now the beds are hard, carpet dingy, room amenities are scant, light switches are filthy.. It's like they're giving up!
Stayed 1 night in Aug 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT Unique Downtown Option!

We were looking for a place to stay within walking distance of Great American Ballpark and this hotel came up. It was an easy few block walk to the ballpark. While there are a couple of interesting food/drink options right by the hotel we passed on those to explore our hotel. A good nightcap from the bar that we could take with us as we explored. The first two floors are an art gallery that was small (it was undergoing some display changes) but interesting. We took our time leisurely strolling in a completely relaxed atmosphere. The hotel itself started with a very friendly and courteous check-in (all of the staff was so pleasant throughout our stay). The hotel room was clean and comfortable. The shower was extremely powerful (seriously it might strip paint) but I'd rather have that than the weak streams we've encountered before. Checkout was simple. Note that parking is either on your own (we parked in an underground lot behind the hotel for about 2/3 of valet) or valet. Also I will say that this feels like a very upscale place (fancy food, chocolate on the pillow, bourbon tasting, etc) but it was also down-to-earth in that there were several others staying there for the baseball game and everyone was pleasant. I would HIGHLY recommend staying here!! We definitely will again
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Nikole, Dayton

Liked: Cleanliness
Stayed 2 nights in Aug 2025

8/10 Good

holly, toledo

Travelled with partner
Liked: Staff & service, property conditions & facilities
nice stay room walls could be cleaner fridge didnt work but was told we could request new one
Stayed 1 night in Aug 2025

10/10 Excellent

Patricia

Stayed 3 nights in Jul 2025

2/10 Terrible

tom

Stayed 1 night in Aug 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Experience!

The museum hotel was an amazing experience, in a great location, and beautiful!
Stayed 1 night in Aug 2025

10/10 Excellent

Melissa

Business traveller
Liked: Staff & service, room comfort
Stayed 1 night in Aug 2025

6/10 Okay

saundra

Liked: Cleanliness, property conditions & facilities, room comfort

Hotel ok, but a bit pricey for the quality!

The quality of friendliness when I arrived w/Valet Service was strained @ best. Their customer assistance attitude lacked. After check-out I was told bill would be emailed. Never received final copy from hotel or Hotels.com. Ended up being on phone a good 1/2 hr, getting the run around from AI support which was no help & finally got a live person to assist. Chances of me staying there again are slim @ best! Personal customer service is being lost thru AI. & My time is as valuable as any hotel's time especially when paying high $ for an o/n stay. Not very happy w/my experience. Seems I paid almost $300 to get a quality run around‼️
Stayed 1 night in Aug 2025

8/10 Good

Keiana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a museum
Stayed 1 night in Aug 2025

10/10 Excellent

Theodore, Essex

Liked: Staff & service, property conditions & facilities
Very unique with art and fixtures
Stayed 3 nights in Jul 2025

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, staff & service
The hotel is a bit lacking in amenities and comfort for the price. For a couple we were given exactly 2 bath towels each day, the room lacks easy countertops or storage, the minibar was broken and had water inside along the bottom, the conditioner bottle was empty (had not been refilled), and there was a strange smell in our room. But the bed was comfortable, the bathroom was very large, and the location was good for our needs. The art was very good (I work in the visual arts) and definitely the nicest component of the hotel.
Stayed 4 nights in Aug 2025

10/10 Excellent

Kirby

Liked: Cleanliness, staff & service, property conditions & facilities
Rooms were spacious and very nice
Stayed 1 night in Aug 2025

10/10 Excellent

Dwayne

Stayed 1 night in Jul 2025

10/10 Excellent

Brittney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Carla

Stayed 1 night in Aug 2025

6/10 Okay

Amanda

Travelled with partner
Disliked: Amenities
Was pretty disappointed in the lack of bathroom amenities. The bottle of hand soap was completely gone & so was the body wash. We checked in later after a Reds game, so it wasn’t convenient to call housekeeping to restock at 10 at night.
Stayed 1 night in Aug 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing comforting experience
Stayed 1 night in Jul 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet location for the center of Cincinnati. Valet parking made it easier to drop/pick up car. Everything was walkable and the area was beautiful. Staff warm, welcoming and helpful.
Stayed 3 nights in Aug 2025