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Holiday Inn Express Köln-Troisdorf, an IHG Hotel

3.5-star property
Echternacher Str. 04, Troisdorf, NW 09 725 22 184
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4.1 out of 5
Very good!
See all 20 ebookers Reviews

"The Mcdonald is right next door, and very clean place " More

By a verified traveller on Tue 09 Jul 2019

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Standard Room, 2 Single Beds

Bed Count 2 Twin Beds Maximum Occupancy 2 Max
€71* Per night/room 20 May - 21 May

Standard Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Standard Room, 1 Queen Bed with Sofa bed

Bed Count 1 Queen Bed Maximum Occupancy 4 Max

Standard Room, 1 Queen Bed, Accessible (Wheelchair)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they enjoy the helpful staff at Holiday Inn Express Köln-Troisdorf, an IHG Hotel. Enjoy features like free breakfast and free WiFi in public areas, plus a bar.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • Pets welcome for a fee

Holiday Inn Express Köln-Troisdorf, an IHG Hotel ratings based on 20 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 3.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Holiday Inn Express Köln-Troisdorf, an IHG Hotel

Everyone (11) Couples (1) Family (7)
3 out of 5
The Mcdonald is right next door, and very clean place

Posted by on 9 Jul 2019

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Comment from Hotel Management

16 Jul 2019 by Pinar Turan Ercanli

Dear Guest, thank you for your review of our hotel.We hope you will visit us again. Best regards, Pinar Turan Ercanli Operations Manager

4 out of 5
It was not a room for four persons , because it’s smal but ok WiFi ???? Please they don’t have capacity to put a WiFi BETTER ?? In my home I have better auf the street in Croatia they have much better WiFi But it’s ok , I now they con do better 👍

Posted by on 25 Sep 2018

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Comment from Hotel Management

14 Nov 2018 by Pinar Turan Ercanli

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

3 out of 5
Schrecklich das Personal an der Rezeption, total unfreundlich. Das frühstück ist gut und die Damen beim frühstücken sehr zuvorkommend und lieb. Aber total laut und es interessiert keinen was die anderen gäste für Lärm machen.

Posted by on 24 Dec 2023

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Comment from Hotel Management

27 Dec 2023 by Cluster General Manager

Guten Tag Mahmoud, es tut uns sehr leid zu hören, dass Ihr Aufenthalt im Hotel Holiday Inn Express - Cologne Troisdorf nicht Ihren Erwartungen entsprochen hat. Ihre Rückmeldung in Bezug auf die Unfreundlichkeit des Personals an der Rezeption ist bedauerlich zu hören, da wir stets bestrebt sind, unseren Gästen einen herzlichen und kompetenten Service zu bieten. Es freut uns jedoch, dass Sie unser Frühstück und den Service unseres Frühstücksteams zu schätzen wissen. Ihre Anmerkungen zur Geräuschkulisse nehmen wir ebenfalls zur Kenntnis. Wir hoffen, dass Sie uns dennoch die Chance geben, Sie in Zukunft von unserem Service zu überzeugen. Mit freundlichen Grüßen, Stas Bestvater Cluster General Manager

5 out of 5

Posted by on 9 Jul 2023

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Comment from Hotel Management

31 Jul 2023 by Hotel Manager

Dear Manuela,thank you for taking the time to give us such excellent feedback, its much appreciated.We thank you for your trust, hope you enjoyed Cologne-Troisdorf and we're looking forward to welcoming you soon again.Best wishes,Stas BestvaterHotel Manager

4 out of 5
Finde das parkieren für 14€ pro Tag fürs Auto viel.

Posted by on 26 May 2023

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Comment from Hotel Management

31 May 2023 by Hotel Manager

Guten Tag Reha, vielen Dank, dass Sie sich die Zeit genommen haben uns zu bewerten, das wissen wir zu schätzen. Wir danken für Ihr Vertrauen, hoffen Köln hat Ihnen gefallen und freuen uns auf Ihren nächsten Besuch. Beste Grüße, Stas Bestvater Hotel Manager

5 out of 5
Très bien et propre literie confortable

Posted by on 18 May 2023

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Comment from Hotel Management

18 May 2023 by Hotel Manager

Bonjour Stepahne, Merci d'avoir pris le temps de nous donner une si bonne note, nous l'apprécions. Nous sommes très heureux que vous vous sentiez à l'aise et que vous ayez pu profiter de votre séjour. Je suis heureux de transmettre vos éloges à l'équipe. Nous vous remercions de votre confiance, espérons que vous avez apprécié Cologne et nous nous réjouissons de votre prochaine visite. Cordialement Stas Bestvater Directeur de l'hôtel

4 out of 5
Das Zimmer war super gemütlich und sehr sauber. Leider ließ sich die Badezimmertür nicht schließen. Das Frühstück war leider schlecht. Es war fast nichts mehr aufgefüllt als wir um halb zehn ankamen. Und Auswahl war auch nicht grade super. Schade, dass man da an Personal spart.

Posted by on 14 Nov 2022

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3 out of 5
Das Personal war extrem unmotiviert und hatte nicht viel Freude daran, wenn man etwas an der Bar bestellen wollte. Wozu hat man denn eine Bar, wenn es jeden Abend nur heisst, dass die Bar eigentlich gar nicht offen hat. Bekamen gerade mal so je ein Bier serviert. Furchtbar unfreundlich.

Posted by on 15 Aug 2022

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5 out of 5
Perfekte Lage. Jederzeit wieder.

Posted by on 15 May 2022

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4 out of 5

Posted by on 1 May 2022

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About the Holiday Inn Express Köln-Troisdorf, an IHG Hotel

Location Echternacher Str. 04, Troisdorf, NW 53842

Property Features

  • Buffet breakfast (free)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Newspapers in lobby (free)
  • Television in lobby
  • ATM
  • Lift
  • No smoking on site
  • Bar or lounge
  • 1 conference room

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Sofa bed
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible path of travel
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Front desk staff will greet guests on arrival.

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club, Eurocard and cash. Contactless check-out is available.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows guide to reopening holiday rentals (DTV & DFV - Germany)
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Property follows a brand or regulatory agency's sanitisation guidelines Clean Promise (IHG)
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Children stay free
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 72 hours

Hotel Names

  • Holiday Inn Express Cologne
  • Holiday Inn Express Cologne Hotel Troisdorf
  • Holiday Inn Express Cologne Troisdorf
  • Holiday Inn Express Troisdorf
  • Holiday Inn Express Cologne Troisdorf Hotel
  • Holiday Inn Express Cologne Hotel

You should know

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Awards & Affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.

  • Green Key (Foundation for Environmental Education)
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.