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Grand Mercure Dubai City

5.0 star property

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Photo gallery for Grand Mercure Dubai City

Exterior
Indoor wedding
Exterior
1 bedroom, minibar, in-room safe, desk
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • Bar
  • Pool
  • Room service
  • Laundry

Explore the area

View in a map
61B Street, Garhoud, Next to GGICO Metro, Dubai, 13868
  • City Centre Deira
    ‪12 min walk‬
  • Dubai Creek
    ‪4 min drive‬
  • Gold Souk
    ‪6 min drive‬
  • Dubai (DXB-Dubai Intl.)
    ‪12 min walk‬

Room options

View all photos for Deluxe Suite

1 bedroom, minibar, in-room safe, desk

Deluxe Suite

8.8 out of 10
Excellent
(16 reviews)
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Suite

1 bedroom, minibar, in-room safe, desk

Premium Suite

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds

8.6 out of 10
Excellent
(16 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Grand Suite

1 bedroom, minibar, in-room safe, desk

Grand Suite

  • 101 sq m
  • 3 bedrooms
  • City view
  • Sleeps 7
  • 3 Double Beds

View all photos for Deluxe Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(34 reviews)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Suite (Dubai)

1 bedroom, minibar, in-room safe, desk

Suite (Dubai)

8.0 out of 10
Very good
(1 review)
  • 56 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (Grosvenor)

1 bedroom, minibar, in-room safe, desk

Suite (Grosvenor)

7.6 out of 10
Good
(5 reviews)
  • 76 sq m
  • 2 bedrooms
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Grand Mercure Dubai City

Luxury hotel with 2 restaurants and 2 outdoor pools
2 restaurants, 2 outdoor pools and a full-service spa are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free valet parking, free airport drop-off and a free manager's reception. Other amenities include 2 poolside bars, a fitness centre and 3 coffee shops/cafes. Housekeeping is available on request.
Grand Mercure Dubai City offers 361 air-conditioned accommodations with minibars and a safe. 49-inch LED televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, slippers, bidets and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a steam room and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials and body treatments.
Our customers tell us that they can't get enough of the helpful staff at Grand Mercure Dubai City. During your stay, you'll be within walking distance of City Centre Deira. Enjoy features like free WiFi in public areas, free valet parking and free airport drop-off service.
  • Free WiFi
  • Free valet parking
  • Enjoy a bite to eat at Walima, a buffet restaurant that serves Middle Eastern cuisine
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to facials or body treatments at the spa
  • Services include a lifeguard on-site, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym, a steam room and bicycles to rent
  • Just a 3-minute drive from City Centre Deira and 8 minutes from Dubai World Trade Centre
  • Free airport drop-off shuttle service
Grand Mercure Dubai City offers its guests a full-service spa, 2 outdoor swimming pools, a steam room, and a fitness centre. There are 2 restaurants and 3 coffee shops/cafes, as well as a nearby snack bar/deli. You can unwind with a drink at one of the 2 poolside bars. A free manager's reception is offered daily. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 9 meeting rooms are available. A children's pool, spa services, and a terrace are also featured at the luxury Grand Mercure Dubai City. You'll have access to the outdoor pool at a partner property. A free shuttle from the hotel to the airport is free (available 24 hours). Free valet parking is available.

This 5-star Dubai hotel is smoke free.

The hotel hosts a free manager's reception daily.
Walima – This buffet restaurant specialises in Middle Eastern cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Qova – On-site café. Open daily.
Mizmah – This theme restaurant specialises in local cuisine and only serves dinner. A children's menu is available. Reservations are required. Open daily.
Huzza – This bar specialises in international cuisine. Open daily.
D Sky line – This bar specialises in international cuisine. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour free airport drop-off shuttle at scheduled times
  • Free covered valet parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AED 125 for adults and AED 125 for children
  • 2 poolside bars
  • 2 restaurants
  • 3 coffee shops/cafes
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • D Sky line
  • Huzza
  • Mizmah
  • Qova
  • Walima

Things to do

  • 2 outdoor pools
  • Bicycle rentals
  • Children's pool
  • Full-service spa
  • Gym
  • Outdoor pool (guest access)
  • Steam room

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Laundry facilities
  • Lifeguards on site
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • Facials

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Bathroom emergency pull cord
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Handrails in stairways
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Low-height view port in door
  • Pool access ramp on site
  • Raised toilet seat
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 100% renewable energy
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2019
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Lifeguards
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Grand Mercure Dubai City

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AED 184.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 20.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AED 125 for adults and from AED 125 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AED 184.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Grand Mercure Dubai City offers transfers from the airport. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Grand Mercure Dubai City Hotel
Grand Mercure Dubai City Dubai
Grand Mercure Dubai Airport Hotel
Grand Mercure Dubai City Hotel Dubai

Grand Mercure Dubai City Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 501 out of 900 reviews
Rating 8 - Good. 179 out of 900 reviews
Rating 6 - Okay. 88 out of 900 reviews
Rating 4 - Poor. 49 out of 900 reviews
Rating 2 - Terrible. 83 out of 900 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful facility
Stayed 1 night in May 2025

10/10 Excellent

Mario

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
nice modern property
Stayed 1 night in May 2025

8/10 Good

Anna, la jolla

Liked: Cleanliness, property conditions & facilities
everything was great, reception, attitude towards guests, good breakfast. Non-smoking room was not very clean. long black hair on the floor on the carpet. Cleaners are very loud in the morning but helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Avtar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it
Stayed 6 nights in May 2025

10/10 Excellent

Omar, North miami

Stayed 3 nights in May 2025

10/10 Excellent

Stephany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property
Stayed 2 nights in May 2025

10/10 Excellent

Takuya, Minato ku

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for layover.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel. Staff were very professional and cour

Stayed 6 nights in May 2025

10/10 Excellent

Anna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service, convenient location

Excellent staff, who were really friendly and helped us organise things and shift luggage about. Great location close to airport, good stop off for an early flight.
Stayed 1 night in Apr 2025

2/10 Terrible

Jeffrey

Had to cancel for heath reasons
Stayed 1 night in Apr 2025

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Jennifer

Stayed 2 nights in Apr 2025

2/10 Terrible

Ammar

Travelled with family
Disliked: Staff & service, room comfort
We end up not staying very bad attitude from the front desk. We did not like it so we canceled our stay.
Stayed 2 nights in Apr 2025

8/10 Good

Navin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Far from the city but with 10 min walk to a metro station - GGICO
Stayed 2 nights in Apr 2025

10/10 Excellent

Danilov

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 15 nights in Mar 2025

10/10 Excellent

Aqil

Stayed 1 night in Apr 2025

6/10 Okay

CHARLES

Business traveller
Liked: Cleanliness
Disliked: Staff & service

Could be better

Boiler out of order Scale out of order Handshower to fix Room service doesn't care that much Pillows : almost hard Service at the lobby perfect Swimming pool perfect Shuttle perfect
Stayed 1 night in Apr 2025

8/10 Good

FELIPE

Stayed 1 night in Apr 2025

10/10 Excellent

rose

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I loved our stay! It was wonderful!
Stayed 4 nights in Apr 2025

10/10 Excellent

Bjorn

Stayed 1 night in Apr 2025

8/10 Good

roger, west vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Stephen

Stayed 1 night in Apr 2025

10/10 Excellent

MOHAMMAD FAHIM

Stayed 2 nights in Apr 2025

6/10 Okay

Eliahu, Reno

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is nice. The staff is plenty and polite. However... buttons in the elevator are elegant but not readable. Mediocre breakfast for 75 AED is terribly expensive, especially when you sit at a table that rocks like a ship in a storm. My room had several issues, among them: hair dryer plug incompatible with the wall outlet; non-functioning telephone and electrical outlet; coffee machine located in a very dim area, thus difficult to operate. This hotel deserves three starts, IMO.
Stayed 2 nights in Mar 2025