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Kimpton Charlotte Square by IHG

5.0 star property

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Photo gallery for Kimpton Charlotte Square by IHG

2 bars/lounges
Creator video
Exterior
Indoor pool
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar

Explore the area

Map
38 Charlotte Square, Edinburgh, Scotland, EH2 4HQ
  • Princes Street Gardens
    ‪2 min walk‬
  • Edinburgh Castle
    ‪9 min walk‬
  • Edinburgh Playhouse Theatre
    ‪3 min drive‬
  • Edinburgh (EDI)
    ‪17 min drive‬

Room options

View all photos for Room (Sleeping)

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room (Sleeping)

9.6 out of 10
Exceptional
(5 reviews)
  • 23.5 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room

10.0 out of 10
Exceptional
(1 review)
  • 24.3 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed

9.2 out of 10
Wonderful
(9 reviews)
  • 25.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Single Bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 Single Bed

9.6 out of 10
Exceptional
(5 reviews)
  • 14.5 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 Double Bed

9.6 out of 10
Exceptional
(22 reviews)
  • 23.5 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 1 Queen Bed, Accessible

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 1 Queen Bed, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 23.7 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 2 Single Beds

8.8 out of 10
Excellent
(6 reviews)
  • 26.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 1 King Bed with Sofa bed

9.8 out of 10
Exceptional
(6 reviews)
  • 32 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Premium Room, 1 Double Bed (New Town View)

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 1 Double Bed (New Town View)

8.0 out of 10
Very good
(1 review)
  • 24.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Premium Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Premium Room, 1 Double Bed

8.4 out of 10
Very good
(16 reviews)
  • 34.3 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Room, 2 Single Beds

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Room, 2 Single Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 22.5 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Suite, 1 King Bed

Room amenity

Suite, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 34.2 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Townhouse)

Suite, 1 King Bed (Townhouse) | 1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 King Bed (Townhouse)

  • 59.5 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

1 bedroom, hypo-allergenic bedding, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 59.5 sq m
  • Sleeps 4
  • 1 Single Bed and 1 Double Sofa Bed

Similar properties

Rooftop terrace

Virgin Hotels Edinburgh

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.7 out of 5, Exceptional, (1171)
The price is €382
for 1 room
includes taxes & fees
23 Jul - 24 Jul
Virgin Hotels Edinburgh

About this property

Kimpton Charlotte Square by IHG

Luxury hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an indoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 2 bars/lounges, a fitness centre and a snack bar/deli.
Kimpton Charlotte Square by IHG offers 199 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Beds feature pillowtop mattresses. A pillow menu is available. This Edinburgh hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and designer toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna, a fitness centre and complimentary bicycles.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and manicures and pedicures.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Kimpton Charlotte Square by IHG. During your stay, you're just a quick walk from Princes Street. Features include free WiFi in public areas, plus 2 restaurants and 2 bars. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Mediterranean cuisine at BABA, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Treat yourself to massages, manicures and pedicures or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and overall comfort
  • Steps from Princes Street Gardens and 12 minutes on foot from Edinburgh International Conference Centre
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Kimpton Charlotte Square by IHG offers its guests a full-service spa, an indoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and meeting rooms are available. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Kimpton Charlotte Square by IHG. Parking is available for a fee.

This 5-star Edinburgh hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 10:30 AM.
BABA – This restaurant specialises in Mediterranean cuisine and serves lunch, dinner and light fare. Guests can enjoy drinks at the bar.
The Garden – This café serves breakfast, lunch and light fare. Open daily.
Aizle – This fine-dining restaurant specialises in international cuisine and serves lunch and dinner. Reservations are required. Open selected days.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Tourism Programme – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, German, Hindi, Hungarian, Italian, Polish, Portuguese, Romanian, Russian, Spanish, Ukranian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered valet parking on site (GBP 45 per night)

Food and drink

  • Daily full breakfast available 7:00 AM to 10:30 AM for a fee: GBP 30 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Aizle
  • BABA
  • The Garden

Things to do

  • Fitness classes
  • Free bicycle rentals
  • Full-service spa
  • Gym
  • Indoor pool
  • Pilates classes
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Handrails in stairways (91 centimetre high)
  • Lift (90 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity (73 centimetre high)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (106 centimetre high)
  • Wheelchairs on site

More

  • 3 buildings
  • 5 floors
  • Banquet hall
  • Locally-owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 30 per person
  • Valet parking fee: GBP 45 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: Google Pay and Apple Pay
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Crowne Plaza Edinburgh
Crowne Plaza Edinburgh Roxburghe
Crowne Plaza Roxburghe
Crowne Plaza Roxburghe Edinburgh
Crowne Plaza Roxburghe Hotel
Crowne Plaza Roxburghe Hotel Edinburgh
Edinburgh Crowne Plaza
Roxburghe Crowne Plaza
Roxburghe Crowne Plaza Edinburgh
Roxburghe Edinburgh Crowne Plaza
Roxburghe Hotel Edinburgh
Roxburghe Hotel
Roxburghe Edinburgh
Roxburghe
Hotel Macdonald Roxburghe
The Roxburghe Hotel Edinburgh Scotland
Macdonald Roxburghe Edinburgh
Principal Edinburgh Charlotte Square Hotel
Principal Charlotte Square Hotel
Principal Edinburgh Charlotte Square
Principal Charlotte Square
The Roxburghe Hotel
Crowne Plaza Edinburgh The Roxburghe
The Principal Edinburgh Charlotte Square Scotland
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
Kimpton Charlotte Square Hotel Edinburgh
Kimpton Charlotte Square Edinburgh
Kimpton Charlotte Square
Hotel Kimpton Charlotte Square Hotel Edinburgh
Edinburgh Kimpton Charlotte Square Hotel Hotel
Hotel Kimpton Charlotte Square Hotel
Kimpton Charlotte Square Edinburgh
Macdonald Roxburghe Edinburgh
Roxburghe Hotel Edinburgh
The Principal Edinburgh Charlotte Square
The Roxburghe Hotel
Crowne Plaza Edinburgh The Roxburghe
Principal Edinburgh Charlotte Square
Hotel Macdonald Roxburghe
Scotland

Kimpton Charlotte Square by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 742 out of 1002 reviews
Rating 8 - Good. 160 out of 1002 reviews
Rating 6 - Okay. 58 out of 1002 reviews
Rating 4 - Poor. 27 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Rauan, addison

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great helpful staff (even in answering questions before booking). Lovely breakfast selection. But bed was uncomfortable and a very furry cat belonging to a couple of guests was jumping on to their chairs and even the table. Overall, a decent stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My only change would be 24 hour gym
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extremely accommodating staff. Great restaurants!
Stayed 1 night in Apr 2025

10/10 Excellent

Donna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Vera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great location, and friendly staff. The only improvement would be 24 hour gym access.
Stayed 3 nights in Mar 2025

10/10 Excellent

jelica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in the heart of EDI! We will be back!
Stayed 1 night in Mar 2025

10/10 Excellent

Naoimh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

6/10 Okay

Olga

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Graham

staff were uniformly top quality and super pleasant to deal with. We benefitted greatly from the gym and the pool
Stayed 3 nights in Mar 2025

10/10 Excellent

Graeme

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So happy with our choice to stay here. Truly wonderful staff who stepped out to take our luggage before we even walked in, checked in via text message each day, gave us great dining recommendations each night… We were very impressed with them. The room is a little smaller, but so well appointed with Scottish decor. Lots of hotel amenities. Only negative was loud people outside on our side of the building from a bar/disco or something. Did keep or wake us up a few nights. Otherwise lovely and will definitely stay again if we return.
Stayed 2 nights in Feb 2025

10/10 Excellent

Adel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NICE STAFF
Stayed 1 night in Mar 2025

10/10 Excellent

James

Stayed 1 night in Mar 2025

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Lulia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable hotel with brilliant staff

It was perfect. I originally asked for a room with a lot of natural light, and the hotel delivered. The room was stunning and bright. All hotel staff were great, I will be back for sure!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

KIMBERLY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Paula

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but must question if it really is a 5 star! More like a 4 star. Our room was quite small which ended up meaning one had to sit on the bed so the other person could get to the bathroom. The view from our room was of air conditioning units siting on a roof. Pillows not to our liking but that’s a personal preference. Baba restaurant was amazing and I would def eat here again. Staff in the hotel are very attentive.
Stayed 2 nights in Mar 2025

4/10 Poor

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service
Baba restaurant - the food was very spicy and fish not cooked properly. Badly lit bar area. Bedroom small for a King premium room with no walk-in shower. Intercontinental George a far superior hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Gem of a hotel

Fantastic hotel. After checking in, bags were already in room. The spa is the perfect place to go and unwind in the afternoon with a sauna, steam room and pool. All the credit goes to the staff and their professionalism
Stayed 3 nights in Mar 2025

8/10 Good

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

William, ABERDEEN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent room with a very comfortable bed. Dining very casual for a 5-star hotel. Parking terrible.
Stayed 1 night in Mar 2025