"With snow in England the sunshine was a very nice change The tours we selected with the help of the staff were brilliant Breakfast was out of this ... " More
3 Apr 2018 by Tina de Nobrega - Guest Experience Mngr
Dear Valued Guest. Many thanks for sharing your comments. We're happy you enjoyed your time with us and hope we contributed to a relaxing and memorable holiday experience. Look forward to welcoming you back again soon !. Warm regards.
16 Sep 2017 by Tina de Nobrega - Guest Experience Mngr
Dear Valued Guest. Many thanks for taking time in reviewing and sharing your comments. We're delighted we were able to contribute to a memorable holiday experience and that you enjoyed your upgraded room. We do hope to welcome you back soon! Kind regards and best wishes.
7 Nov 2016 by Tina
Thank you kindly for your feedback. Hope we contributed to a relaxing holiday experience for you and look forward to hopefully welcoming you back sometime in the near future ! Kind regards and best wishes.
4 Mar 2024 by – Tina de Nobrega – GEX-Managerin
Sehr geehrter Gast, zunächst einmal vielen Dank, dass Sie sich die Zeit genommen haben, uns zu bewerten. Es tut uns sehr leid, dass nicht alle unsere Dienstleistungen und Einrichtungen Ihren Erwartungen entsprochen haben, und entschuldigen uns für die Unstimmigkeiten bei den Dienstleistungen. Wir versichern Ihnen, dass dies nicht das ist, was wir unseren Gästen bieten möchten. Wir hoffen, dass Sie trotz alledem nicht davon abgehalten werden, in unser Resort zurückzukehren und uns eine weitere Gelegenheit geben, Ihnen unseren gewohnten Servicestandard zu bieten. Dennoch freuen wir uns über Ihre konstruktive Kritik, die für unsere Bemühungen, den Komfort und die Zufriedenheit unserer Gäste zu gewährleisten, von entscheidender Bedeutung ist. Mit freundlichen Grüßen
6 Sep 2023 by Tina de Nobrega - GEX Manager
Cher client, merci beaucoup d'avoir pris le temps de nous évaluer et de vos aimables commentaires. J'espère que nous avons contribué à des vacances reposantes et merci pour votre préférence. Au plaisir de vous accueillir à nouveau dans un avenir proche. Cordialement,
17 Apr 2023 by Tina de Nobrega - GEX Mngr
Hyvä Vieras, kiitos, että käytit aikaa meidän arvioimiseen ja palautteestasi, jota arvostamme ja joka on erittäin tärkeää jatkuville ponnisteluillemme vieraiden mukavuuden ja tyytyväisyyden saavuttamiseksi. Toivomme saavamme aikaan rentouttavan ja ikimuistoisen loman. Toivotan sinut tervetulleeksi takaisin ja kiitos valinnastasi. Ystävällisin terveisin,
22 Mar 2023 by Tina de Nobrega - GEX Manager
Hyvä Vieras, kiitos, että käytit aikaa meidän arvioimiseen ja positiivisesta ja rakentavasta kritiikistäsi, joka on elintärkeää jatkuville ponnisteluillemme saavuttaaksemme vieraiden täydellisen mukavuuden ja tyytyväisyyden. Toivomme saavamme tehdä joitain remontteja lähitulevaisuudessa ja toivotamme sinut tervetulleeksi takaisin joskus pian. Toivomme, että onnistuimme kuitenkin edistämään rentouttavaa lomakokemusta ja kiitos valinnasta. Ystävällisin terveisin ja terveisin
Melia Madeira Mare offers its guests a kids' pool, an indoor pool, an outdoor pool, and a health club. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Public spaces have free WiFi. A business centre and meeting rooms are available. A sauna, spa services, and a library are also featured at the luxury Melia Madeira Mare. An airport shuttle (available 24 hours) is available for a fee. Free self parking is available. This 5-star Funchal hotel is smoke free.
Available in all rooms: Free WiFi , Internet access (complimentary)
Available in some public areas: Free WiFi
Free self parking
Melia Madeira Mare offers 220 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, dressing gowns, slippers and bidets. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and free toiletries. A nightly turndown service is provided and housekeeping is offered on a daily basis.
For a fee, guests can enjoy a buffet breakfast daily.
Melia Madeira Mare has 2 restaurants on site.
24-hour room service is available.
An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy and Ayurvedic.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Melia Madeira Mare offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). Guests must contact this property in advance to reserve cots/infant beds. This property accepts Visa, Mastercard, American Express, Diners Club and Eurocard. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher and a smoke detector in all accommodation. Cashless payment methods are available for all transactions. Contactless check-in and contactless check-out are available. This property affirms that it follows the cleaning and disinfection practices of Stay Safe with Meliá (Meliá) guidelines.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural-heritage and the local economy.