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Royale Chulan Penang

4.0 star property

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Photo gallery for Royale Chulan Penang

Royal Suite | Minibar, in-room safe, desk, blackout curtains
Outdoor pool
Reception
Front of property
Royal Suite | Living room | LCD TV

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Pool
  • Gym
  • Room service
  • 24/7 front desk

Explore the area

View in a map
No 1 & 2 Pengkalan Weld, George Town, Penang, 10300
  • Pinang Peranakan Mansion
    ‪3 min walk‬
  • Swettenham Pier Cruise Terminal
    ‪7 min walk‬
  • KOMTAR
    ‪2 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Studio Room

Minibar, in-room safe, desk, blackout curtains

Studio Room

  • 50 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Minibar, in-room safe, desk, blackout curtains

Superior Twin Room

8.8 out of 10
Excellent
(11 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Suite

Family Suite | Minibar, in-room safe, desk, blackout curtains

Family Suite

8.0 out of 10
Very good
(1 review)
  • 67 sq m
  • 2 bedrooms
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Minibar, in-room safe, desk, blackout curtains

Executive Suite

  • 67 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Suite

Deluxe Suite | Minibar, in-room safe, desk, blackout curtains

Deluxe Suite

  • 68 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, desk, blackout curtains

Deluxe Room

9.0 out of 10
Wonderful
(2 reviews)
  • 37 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Triple

Junior Triple | Minibar, in-room safe, desk, blackout curtains

Junior Triple

  • 52 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double Room

Minibar, in-room safe, desk, blackout curtains

Superior Double Room

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Royale Chulan Penang

Hotel with an outdoor pool, near KOMTAR
An outdoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a coffee shop/cafe, a business centre and a children's pool.
Royale Chulan Penang offers 179 air-conditioned accommodations with minibars and a safe. LCD televisions are featured in guestrooms. Bathrooms include a rainfall showerhead, slippers, bidets and complimentary toiletries.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Royale Chulan Penang. During your stay, you're just a quick walk from Raja Tun Uda Ferry Terminal. Enjoy features like free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free WiFi
  • Dining options include a coffee shop and a restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Amenities include a front desk safe, a business centre and 7 meeting rooms
  • On-site recreation includes a gym
  • Just a 2-minute drive from KOMTAR and a few minutes from Gurney Drive
Royale Chulan Penang offers its guests a kids' pool, an outdoor pool, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. A business centre and 7 meeting rooms are available.

Public spaces have free WiFi. The business-friendly Royale Chulan Penang also features concierge services, room service (during limited hours), and a front desk safe. For a fee, parking is available.

This 4-star George Town hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Sri Tanjung Cafe – This restaurant serves breakfast, lunch and dinner.
Tea Room – On-site café. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (MYR 5 per stay)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: MYR 56 for adults and MYR 45 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Sri Tanjung Cafe
  • Tea Room

Things to do

  • Children's pool
  • Gym
  • Outdoor pool

Family friendly

  • Children's pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • 7 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Slippers
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per night
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MYR 56 for adults and from MYR 45 for children
  • Covered self-parking fee: MYR 5 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Royale Bintang Penang Hotel
Royale Bintang Penang
The Royale Bintang Penang George Town
Royale Chulan Penang Hotel
The Royale Bintang Penang
Royale Chulan Penang Hotel George Town
Royale Chulan Penang George Town
Royale Chulan Penang Hotel
Royale Chulan Penang George Town
Royale Chulan Penang Hotel George Town

Royale Chulan Penang Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 454 out of 1001 reviews
Rating 8 - Good. 430 out of 1001 reviews
Rating 6 - Okay. 78 out of 1001 reviews
Rating 4 - Poor. 26 out of 1001 reviews
Rating 2 - Terrible. 13 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Susannah

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel. Attentive staff. Top class venue. Best location.
Hotel
Very happy residents in the hotel lounge. What a fun hotel.
Stayed 3 nights in May 2025

6/10 Okay

Muhammad

Liked: Cleanliness, property conditions & facilities, room comfort

Average hotel in Georgetown Penang

The hotel entrance is quite hidden from the street and it was kind of hard to find. There’s a doorman who opens the door for hotel guests. Since we arrived early, we stored our luggage there so we can go sightseeing in the morning. The room was small but comfortable. The only complaint we have was the lack of bathroom supplies. The shower gel bottle was empty. There were no face towels and no vanity kit. The slippers provided were very flimsy and easily torn. We had to request for the bathroom supplies to be delivered to our room. The buffet breakfast was really good and the service was very efficient. I would choose a different hotel if I were to come back to Georgetown again since there are a lot of hotels to choose from.
Stayed 1 night in May 2025

8/10 Good

Richard Philip

Travelled with partner
Liked: Cleanliness
No bar
Stayed 3 nights in Apr 2025

8/10 Good

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed staying at Royal Chulan. The only issue was that there is no alcohol sold on premises. This is not advised on any of the hotels information when booking which is a bit disappointing.
Stayed 6 nights in Mar 2025

10/10 Excellent

Alexander

Business traveller
Liked: Amenities, property conditions & facilities
This is a great hotel in the heart of old Georgetown near the waterfront. Great facilities, good value and most importantly very helpful and friendly staff. Highly recommended.
Stayed 2 nights in Mar 2025

10/10 Excellent

Richard, Las Vegas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely love this hotel. There's a lot of history to it. The rooms are really nice, the staff is great, the breakfast is fantastic. Walking distance from the ferry terminal is nice too. I will definitely be back!
Stayed 3 nights in Mar 2025

6/10 Okay

Deveena

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was very good. Breakfast could be better.
Stayed 2 nights in Mar 2025

8/10 Good

Deanna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unfortunately the view from our room was that of a dirty ledge and a huge building blocking everything else. It is a clean facility but quite worn with time. The staff tending the rooms were very friendly and welcoming.
Stayed 7 nights in Feb 2025

10/10 Excellent

Wai Hong, North Point

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is big, services are good.
Stayed 4 nights in Feb 2025

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent location, close to all that George Town has to offer. Friendly, helpful staff. Clean and very comfortable rooms with all the facilities you might want. And a tasty and varied breakfast offering as well. A great choice.
Stayed 9 nights in Feb 2025

8/10 Good

XIAO G

Liked: Staff & service
Stayed 2 nights in Feb 2025

8/10 Good

John, Homps

Travelled with partner
Liked: Cleanliness, staff & service
The hotel is very well place for those wishing to explore the city. Little India and Chinatown are fairly close and that's a relief as there are no alcohol sales in the hotel for thirsty guests. This is not mentioned on any site to our knowledge. The rooms are fine, the wifi powerful, and the value is good, But when the place is full, a gloomy secondary dining room is used for breakfast that is huge and warehouse-like, with curtains firmly drawn to hide the dirty windows. Some tidying-up in the entrance (piano) area would make it look like the photo on their website too. It just needs a manager with sharper eyes. The hotel driver, Bala, deserves a medal for fine service.
Stayed 4 nights in Dec 2024

10/10 Excellent

Lai Yin

Stayed 1 night in Dec 2024

10/10 Excellent

Augusto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is a special historical landmark. It also has a terrific, hardworking, and amiable staff.
Stayed 5 nights in Dec 2024

10/10 Excellent

Wei

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wei

Stayed 3 nights in Dec 2024

10/10 Excellent

D M

Liked: Cleanliness, property conditions & facilities, room comfort
Quality Hotel with friendly staff. Comfortable bed spacious room. Breakfast buffet had a wide variety of choices and very good food. Would definitely stay here again
Stayed 4 nights in Dec 2024

10/10 Excellent

richard, Pompano beach

Liked: Cleanliness, staff & service, property conditions & facilities
The pool area and gym were kept exceptionally clean and neat by young man
Stayed 8 nights in Nov 2024

10/10 Excellent

HONGBING

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and the room is very clean and comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Haseem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Deirdre

Liked: Cleanliness, staff & service, property conditions & facilities
Walking distance to everything in georgetown
Stayed 7 nights in Jun 2024

10/10 Excellent

KA YEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Jamie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is oirdates and many facilities are not working, like the business centwr. My room smelled of smoke, as did many of the hallways. The attempts to cover the smell with airfresheners resulted in a terrible smell.
Stayed 3 nights in Feb 2024

8/10 Good

Qing Zhou

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building with colonial history background. Very good service and friendly staff. I enjoyed my stay. Thanks.
Stayed 9 nights in Jan 2024

8/10 Good

Paul, Llandaff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good access to old town from back of hotel. TWO problems: I found one cockroach in my room, breakfast room very busy unless you get uo very early.
Stayed 4 nights in Jan 2024